Our Safe Shopping Guarantee

Our Safe Shopping Guarantee protects you while you shop, so you'll never need to worry about your personal information.

To ensure the most secure shopping experience, we use only the latest and strongest Secure Sockets Layer (SSL) and Payment Card Industry Data Security Standard (PCI DSS) tokenization system.

While many sites only use SSL on the shopping cart and login pages, we use it on every single page on the site. SSL technology encrypts all your information (including passwords and addresses) while you’re shopping on CandleScience.com.

If you opt to save your credit card details at checkout, the PCI DSS tokenization system encrypts and protects your card number. In addition to its enhanced security, this system is more convenient—making purchases on your mobile device is easier than ever, and your credit card details are pre-filled when you return to shop with us.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank holds you liable for any of that $50, we will cover the liability for you up to the full $50. *See details below 

*We will only cover this liability if the unauthorized use of your credit card resulted, through no fault of your own, from purchases made on our website while using the secure server. In the extremely unlikely event that an unauthorized charge does occur, you must first notify your credit card provider in accordance with their reporting rules and procedures.