I just ordered a second mold of this. I had the same problem as many others with the first mold; the soap wouldn't release and I had to cut it out. I tried a second plastic mold and it wouldn't release either. I watched a couple of YouTube videos and tried putting it in the freezer for 30 minutes. That did the trick!! The soap popped right out with very little pressing on the back. I like this pattern so much that I am ordering this a second time, now that I know how to release it. And the description does mention putting it in the freezer, which I didn't notice the first time.