I just received my Soy Holiday Candle Making Kit. The quality of the packaged exceeded my expectations. Everything inside is in excellent condition. The tin jars are so pretty. I wanted to speak to a representative regarding glass jar / vessel options for my christmas gifting project. It was so easy you guys, I just hit the help button and selected to get a callback and within 5 minutes I was speaking to Marie. She was so knowledgeable, she answered all of my questions and help me with glass vessels, lids, wax, and which wick to use depending on the wax I'll be using. She walked me thru the website and how to navigate for all my needs. Marie with Candle Science was an excellent source of help. It's good to know they offer great customer service.I I highly recommend this kit to get started.