Golden Wax 464 Soy Wax
464 Soy Wax Flakes and Packaging
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Ships from West Coast.
Wholesale Pricing:
5-35 Cases $87.93 $1.95 /lb
36+ Cases $86.58 $1.92 /lb
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Product Update: September 24, 2021

Recent changes in supply and demand for soy commodities are causing prices for soy waxes to increase. Watch Kevin in this quick video to learn more.

An all-natural soy wax that holds lots of fragrance oil and helps reduce frosting. Golden Brands 464 is our best selling soy wax and a favorite of soy candle makers everywhere!

View GW 464 Certificates of Analysis ❯

Produced from US Grown Soybeans!

Note: Wax is packaged in flake form.
45 lb. Case Size: 16" x 13" x 13.5"

Golden Wax Update: Golden Brands, LLC was acquired by AAK in 2011. Due to this acquisition, the logos for the Golden Wax we carry has changed, but the product remains the same.

Wholesale Soy Wax Ordering
Check out our wholesale page for more information on ordering 464 Soy Wax in bulk or by the pallet.

Candle Making Notes:
Golden Brand's soy waxes are a little newer than those from Cargill and Nature's Gifts, but they've become some of our favorites - especially the 464. It gives a smooth and creamy appearance - mostly due to its low melt point. While this helps create a nice look and helps to reduce frosting, it can be a little too soft for the summer heat. If you are shipping finished candles in hot weather, you may want to look at a soy wax with a higher melt point, like the GB 444. Golden Brands 464 holds lots of fragrance, but even better, it throws fragrance very well. There are other soy waxes that hold as much, but we've found that if you put the 464 up against other waxes - all with the same amount of fragrance - you get the best fragrance throw with the 464.

New to Soy Wax?
Check out our video Candle Making with Soy Wax featuring GB 464. The video includes a list of materials to get you started.

As you'll see in the video, the 464 wax in a candle tin, with no color, is really the easiest way to get started making soy candles. There are a couple of reasons why: the opaque sides of the tin hide any glass adhesion imperfections. The natural white color of the wax hides much of the effects of frosting. Just use one of our soy-tested fragrance oils (ratings of 2 and 3 work best), check out our wick guide, and get started!

For help choosing the right candle wax for your candles, visit our Wax Guide.


Wax Type Natural Soy Wax Flakes
Appearance Smooth, Creamy
Application Container / Tealight
Max Fragrance 10% or 1.6oz./lb.
Rec. Wick Series CD / ECO
Melt Point 113-119°F
Pour Temp 135°F (+/- 5°)
Prop 65 Warning No


Heat to 185°F using a double boiler. Add 6% of fragrances (1 oz. per pound of wax), remove from heat, and stir for two minutes. Pour at 135 F (+/-5°F). Allow candles to cure for two weeks for optimal fragrance throw.



Average Rating:

(based upon 928 reviews)

Clumpy clammy wax

My wax cane clammy and seem wet is it usable

CandleScience Reply

Thanks for your review. A member of our Customer Support team will be reaching out soon via email.

Something changed

I’ve used this wax before and had excellent hot throw and strong cold scent. Now, I’m not sure what changed, but what used to be amazing, room filling scented candles are now complete garbage. There is also bizarre tunneling and frosting which I never had before. Again, not a single thing with my process changed, I just bought more wax because I was out and now the Christmas gifts I made are useless and will need to be replaced with something else.



Use it all the time in my mason jar candles with wooden wicks and it works great. Would recommend to all for containers.

Chris Shaefer

Best wax

464 is the best!



Let me start by saying I LOVE 464! It does take some time getting use to - but I've found best results when pouring FO (I use 8%) in at 185 degrees and pouring your candles between 145-150. I get smooth tops every time. I do notice some frosting overtime, but that is normal with 464 and my customers don't mind this. I just wish the price would stop going up. :-/ It has increased almost $30 within a year!!

CandleScience Reply

Hi there! Thank you so much for leaving your review of 464. We're so sorry for the inconvenience the price increase of soy wax has caused you. A member of our Support team has reached out via email to talk about this a bit further for you!

For some reason my candle wax I got from here is popping in my wax warmer. On Facebook groups it is said that numerous of people are experiencing the same exact thing. I am unable to serve my candles to customers if there is moister in my candles. guess I have to find a new supplier. :(

Kianna Rushing
CandleScience Reply

I'm so sorry your wax has been popping as you've melted it. A member of our team has reached out to you via email to offer some further assistance to make it right. Thank you for leaving a review so we could help!

Great for Begginers!

I just started making candles as a hobby about 4 weeks ago so I'm pretty new at this. Yes my first couple batches were not perfect, but I didn't give up and kept trying, researching, testing, trial and error, I now even came up with my own little formulas to quickly know how much of a certain scent to add when using this particular wax. I have tried other waxes and this one has been the best!! get this wax! great CT and HT, almost no frosting. I love this wax and will keep working with this wax. And honestly just like with any other wax out there is all about patience with your testing. this is trial and error, don't give up!

D. Orona

464 great for beginner

I've been through 2, 45 lbs of wax in the last 2 months. The first box I basically used to test a ton of candles all different shapes and sizes of vessels. Ive been pouring my own concrete into molds of 8oz, 12oz, 21oz. Ive gone through every single size wick CS sells. Literally as well as a ton of wicks from other companies. Ive tested these candles like no tomorrow down the length of burn time for each size. Im now ready to start selling. This wax has given me no issues and I literally am a beginner. Its always gorgeous and I rarely get a tunnel because I pour at a low temp is my guess. Sometimes wood wicks tunnel but the heat gun fixed it no prob. My candles look soo smooth and sexy. I have found the perfect percent of fragrance for containers is between 7-8% no matter what fragrance from CS or other sellers. Any more than 8% and you get the kerosene fuel smell that will make you sick with dizzy and headache. Now the hard part is selling these for profit because the wax and the fragrance and the dyes and the wicks and the labeling.. is all soooo much money. Wish me luck. Either this or I have to get a job again and im really over that. Lol.. ive rented a booth at an extremely popular indoor flea market in town for $85 a month and they have customers lined up at the door and the register all the time. I hope this works..


I had some difficulties with the natural forming moisture in the wax that I haven't had much experience working with, but they were very quick to respond and help me troubleshoot the moisture problems and I was able to use all the wax I purchased, just in time for my merch drop this week. Thank you candlescience for your patience and for your troubleshooting team!

Lunar Phase Tattoos

Owner and creator of heaven sent candles

I love how smooth and easy it is to use soy wax 464

Desmona Williams

Smooth and easy

I absolutely love this wax!! It’s wonderful!!
It helped a lot with HT!



I love the wax but i do not like how it forms back together after a burn..Please help

New to this
CandleScience Reply

Hi there! Thank you for leaving your review. One of our Support team members will be reaching out shortly to better assist!

Love it, but requires many tests

Just bought this after using 444 for a few months. Both waxes are great, but require testing! I’ve tried both ECO and CD wicks (use the wick guide!!) and find CD wicks work best. But use the wick guide to make sure you get the right size for the container you’re using.

If you have problems getting smooth tops, try pouring immediately after you stir in your fragrance oil. I’ve been doing this and get the smoothest tops (with this and 444). My only problem is getting rough spots AFTER I burn. It craters/looks bumpy. But after reading more about soy waxes, the only way to fix that is by using a blend (ie paraffin and soy). I don’t want to do that, so I’ll deal with the craters. I get great ht and ct, so it’s not a big deal.

Final tip for holes: stir and pour slowly to avoid air bubbles. And stir for a bit longer than 2 mins. These things I learned through trial and error. Hope these tips were helpful!



I am the company still working in the kitchen. Using my hourly paycheck to fund my dream.
I wanted to make a product that was natural non-toxic so I went with 464 soy wax. This would be the third time I have tried this and it has always be a collaso fail. This weekend I have produced 12, 10oz candles using this wax, frangrance, wicks and wick stickers only to not get a single scent from any of them. But get this, this will be the fourth batch I have made in several months with different containers with this wax. 444 behaves the same way. I have lost so much money. I feel defeated. I am following all these guides. Do I have to go into a zero gravity room. I am just throwing my money away.

Do not get this wax. Oh and I went with the best reviews.

Stacy-Bathe in Blessings.
CandleScience Reply

Hi there, I am so sorry that both 464 and 444 have been giving you difficulties in achieving a hot throw from your candles. We'd love to assist you in rectifying that, so a member of our team will be reaching out shortly via email to better assist. We hope to help you soon!

I initially started with one 10lb bag and instantly loved the wax so much so that I ordered three additional bags. This order came with one bag taped shut instead of sealed shut and one bag was open with wax everywhere in the box :( For the price point on this wax it was a huge bummer.

Courtney Hobbs
CandleScience Reply

Thanks for letting us know! A member of our Customer Service team will be reaching out to you shortly.

Great Product, Miss the 501b boxes

My elementary school daughters started a small business making candles a little over a year ago. This is the 1st wax we used and the cold and hot throw have been amazing. I noticed that for certain scents more is needed to receive the desired hot throw, just trial and error I guess. I understand that prices sometimes fluctuate but I really wish you would go back to the 50lb boxes.


Cera en la caja

La cera es buena pero lamentablemente perdí la mitad de la bolsa ya que estaba abierta y se dispersó por toda la caja, incluso mis mechas y fragancias estaban llenas de cera, para la próxima porfavor sellar las bolsas para evitar pérdida de cera.

CandleScience Reply

We are always happy to help when items arrive damaged. A member of our Customer Service team will be reaching out shortly.

Love it

Love this wax, absolutely no issues. Perfect. Soft and flakes, melted fine, poured fine.


Love it!

I enjoy making candles with 464 all natural soy wax. When I first started out last year, it was the first wax I tried and it was certainly a hit. The wax hold fragrances very well. Excellent HT & CT. Great starter wax and we look forward to continual growth using this wax with our business.

TheKC Candle Shop

Dissatisfactory hot throw

I’ve been using 464 for almost a year now and sometimes I will have a good HT other times almost non existent. Disappointing because I follow the same procedures each batch and I enjoy using candle science for my supplies. I use CD wicks and an 8% frag load some batches will be great others with the same fragrance with barely any Hot throw

Kaylee Palmer
CandleScience Reply

Hi There, We're so sorry to hear you've been having some trouble with scent throw in your Golden Brands 464 candles! Hot throw issues are very common in candle-making, especially with natural waxes, but a few small process adjustments can really make a big difference in the finished product. A member of your Support team is reaching out to you via email today to see how we can help!

Crazy Procing and Bad Wax

You were the best place to get 464 but now you have gone from 50lb boxes to 45lb boxes with a $30 increase on the price!! Not to mention half of the boxes I received in my last shipment had dirty wax and were extremely cloudy and unusable!! EXTREMELY DISAPPOINTED


Great Wax, bad pricing

I LOVE this wax! it'svery easy to work with and my candles are amazing after following the right heat, pour temp, cure time etc. One thing that aggravates me is the constant increase in the pricing of the 45 lbs case. As a small business owner it weighs down on my business and having to constantly change my pricing is not good for business.

Scent Life

Owner of Elegant Touch Handcrafted Candles & More LLC

So sad 😞. I was very excited about receiving my supplies to stock up on fall candles and the wax has disappointed me. Very cloudy and lots of air bubbles. Please help I have an event soon. Thank you


Novice candle maker- I've never had a problem with this wax

I've only made candles a handful of times, and always with this wax. They have looked great every time! No dropping, no pulling away, and they have a smooth finish. They seem to burn and hold fragrance exceptionally well. I've never used color additives, but I happen to like the natural look of this wax. I'd recommend this wax to any novice candle maker with the caveat- follow the how-to that CandleScience provides! It's straightforward and the process is easy. If I can make a nice-looking candle with this wax anyone can.


Good wax terrible packaging

I always order 464 wax for my soy candles however, the latest shipment of wax was horrible. I went to open the box of wax there were wax inside the box from the bags I ordered. I strongly suggest better sealing of the bags they come in , what a waste of money .

CandleScience Reply

Hi There, Thanks for reaching out and we are so sorry to hear that part of your recent order was damaged in transit! We are always happy to help if any items are damaged or lost in transit, and we appreciate you letting us know so we can help. A member of our Support team will be reaching out to you via email today to assist further!

Water in the wax

The last few boxes I’ve ordered have had liquid in the bags. When melting the wax the color is milky (not transparent like it normally is) and its bubbling in the wax melter. Has anyone else been having this problem?

CandleScience Reply

Hi There, Thanks so much for reaching out and we're so sorry to hear you've been having some trouble with your recent batch of wax! We have a great resource for troubleshooting cloudy wax here: but a member of our Support team will also be reaching out today to take a more detailed look at this wax alongside you. We look forward to speaking with you again soon!

Milky (not transparent) and bubbles in melter

We are having the exact problem as the one stated in the review below titled "Water in wax." We just received our shipment of 464. Our past shipments have been great, but this shipment is different. The wax isn't transparent when melted, it's a milky yellow, and it's constantly bubbling in the wax melter. Is this wax usable, could someone please assist? Thank you.

CandleScience Reply

Thanks for your review of Golden Brands 464 Soy Wax. We are sorry to hear that your wax is milky and has bubbles in the wax melter. Someone from our Customer Service department will be emailing you shortly.

Much better

New Box and perfect. Some batches are temperamental for sure. Thank you!



Temperamental but love it



Great CT. I have zero HT. Its very frustrating too. Im using cd18 wick too. great pour and no sink holes though. any suggestions are welcomed.

CandleScience Reply

Thanks for your review of 464 Wax! I'm so sorry to hear that the hot throw of your candles isn't meeting up to the precedent the cold throw set! We'd love to offer some advice to get your candles smelling great. A member of our team will be reaching out via email shortly to help!

Wonderful Wax-- So Easy to Use

Candle Science's 464 soy wax is AMAZING! This wax gives me a consistent outcome every single time I make candles for my small business. I started off with the smaller bags (which come with instructions) and I quickly upgraded to buying 45 pound cases. Without a doubt in my mind, the negative reviews you see for this product arent because the product is bad-- the product is great--the reviews are actually from people who do not know how to work with soy wax. As long as you read and follow the instructions provided, you will get perfect results every time. Thank you, CS for being awesome as always. Bravo!



I've seen all the negative reviews on here and I don't understand. This 464 wax is the best I've found! It melts very nice, super buttery and smooth. I've never had an issue with tunneling or caving. I melt the wax, add color, and then add fragrance at 185, mix for 2 minutes. Then pour between 130-145 and every candle has turned out amazing!! A good tip is to make sure you have a designated area to lay your candle containers out and don't allow the surface to shake or be moved in any way because that will cause your candle to mess up. But overall, I love this wax!

Smellie Goods Candle Co.


I’m new at making candles and I follow all instructions but my candles keep tunneling. Would lighting a candle to soon cause this? Will waiting 2 weeks to cure it stop it ? I’m not sure what I’m doing wrong. I used a bigger wick and it’s still happening.

CandleScience Reply

Hi There, We're so sorry to hear you've been having some trouble with your recent batch of soy candles! In general, if the melt pool does not reach the edge of the container, this is usually a sign the wick may be too small for this specific combination of wax and container. However, there are several factors that can affect the way a candle burns, and wick size is only one part of the equation. We'd love to take a look! A member of our Support team will be reaching out to you via email today to see how we can help!

My wax been coming out with tunnels and not smooth... I been trying to figure out why until I finally reviewed the reviews .... I need to be pointed to the next source

CandleScience Reply

Hi there! We're sorry to hear you're running into some trouble with your candles. Tunneling and sinkholes are two issues that aren't uncommon for soy wax in particular, though we certainly understand the concern when running into them with your own products. There are often a few adjustments that can help remedy these issues and we'd love to see how we can help. A member of our support team has reached out via email to assist further!

The last 2 45 lb boxes of wax I’ve had have been terrible. I’ve been making candles for over 10 years. They set with sink holes and all sorts of weird things on top. There’s no reason . Somethings wrong w these batches . I’m can only hope there’s better in the future . It’s been a big waste of time and money .

CandleScience Reply

Hi there! We're sorry to hear you've been having some trouble with your recent order of wax. We can confirm there have been no changes to the formula, but since it is a natural product, there can be some variation between batches depending on the source of the oil, time of year, and other environmental factors. We'd love to help out with any concerns you've run into to help you get the most out of your supplies. A member of our support team has reached out via email to assist further!


I came to see if people were having the same problems i was with this wax and it seems they are. The wax is very watery and cloudy with sink holes. Some candles didnt even turn fully solid. I don’t know what is going on, but it does seem as if the formula is changed.

Scent From Heaven
CandleScience Reply

Hi there! We're so sorry to hear that you've been running into some trouble with your supplies, but we'd love to hear a bit more about your experience so we can assist further. Our Support Team has reached out to you via email!


Unfortunately with this wax the HT just is not that great - no matter what combo I have tried.

The Sad Candlemaker
CandleScience Reply

I am so sorry to hear your frustrations with Golden Brands 464. We'd love to help! A member of our team will be reaching out via email shortly to see what they can do to assist. Have a good day!

I have been making candles with Golden Brands 464 for few years, but have never had wax STAY cloudy at 185 degrees? What has changed in the formula?
I’ve been dealing with each batch being different, some are perfect, then the next 10 pounds gives me a fit with sinkholes.
I didn’t want to waste fragrance oil in what looked very wrong.... opaque melted wax, so I didn’t pour into any containers.

Brenda K
CandleScience Reply

Hi There, Thanks so much for reaching out and we're so sorry to hear you've been having some trouble with your recent batch of wax! While we can confirm the formula for Golden Brands 464 has not changed and we have received no bad batches from Golden Brands, there can be some variation between batches depending on the source of the oil, time of year, and other environmental factors. We have a great resource for troubleshooting cloudy wax here: but a member of our Support team will also be reaching out via email today to take a more detailed look at these candles alongside you. We look forward to speaking with you again soon!


I’m disappointed in the last batch of 464 I bought. It’s priced higher, and isn't performing well. There are a lot of sinkholes in this batch of candles, once they start burning, which hasn’t happened when I’ve used this wax and heated the jars.

CandleScience Reply

Hi There, Thanks so much for reaching out! We certainly understand your concerns regarding the price increase with soy wax. Unfortunately, due to an increase in the cost of raw materials and labor, the cost of Golden Brands waxes has increased slightly as of May 21, 2021. You can find more information on this soy market update here: While we can confirm this product itself has not changed and we have not received any defective batches from Golden Brands, there can be some natural variation in soy wax from batch to batch depending on the source oil, time of year, and a variety of environmental factors. Sinkholes are an especially common issue in candle-making, but we are always here to help you get the most out of your wax and a member of our Customer Support Team has reached out to you to see how we can help. We look forward to speaking with you again soon!


I absolutely love this wax! But what can I do to help with this frosting issue. Help!

CandleScience Reply

Thank you for leaving a product review. We're so sorry to hear that your candles are experiencing frosting and we'd be happy to help. Our Support Team has reached to you via email to provide further assistance.


I have just recently added candles to my line and they are already in high demand! I use the 464 soy and 6% fragrance with a two week cure time, and let me tell you what, totally worth it!

Winter Moon Gifts

Great Wax Overall, But I can't get a good scent throw. Also can I use this wax to make wax melts?

I like this wax overall, but I can't get a good scent throw. I followed the instructions and all but, it doesn't work well. Also, can I use this wax to create wax melts?

Shany'iah Fields

Best wax, frustrating price increases

I wouldn't use any other wax. It's a little fussy when the weather is humid, but otherwise a good performer. However, my mind is boggled and extremely frustrated with the ever-increasing price. The boxes have decreased in weight, but the price has gone up, up and up from $62 to $79. I'm sure the situations with shortages and shipping delays play a role, but this is difficult for small businesses. You guys are the best, but give the little guy a break, please.

Creatively Intentional

This wax seems to be really creamy when I use it in my 8oz jars. I get very little pitting or cratering and often the tops are quite perfect and good glass adhesion and melt pool. However I'm having issues with the hot throw. It seems very minimal even though I'm following all recommendations and using an 8% load. I'm in a bit of a time crunch so I did test it after only a week of curing. Will waiting a full two weeks over just one week make that much of a difference in the hot throw?

CandleScience Reply

Thank you so much for leaving a review. We’ve reached out by email so we can help!

Great product, frustrating price jumps

After lots of trial and error I’ve found this to be the best wax for my candles, minimal frosting, very creamy consistency & great cold and hot scent throw. But my problem is that the cost is consistently increasing. The price of a 45lbs box has gone up over $15 in just 3 months and there’s no change in the product itself. Shipping is already very expensive for wax so having the price of the wax itself increase that much is really hard on margins for small businesses like me—and honestly it looks like almost all of their products are increasing in price the past couple months. I’ve always had good experiences with this company but I’m looking for other suppliers with these price changes.

CandleScience Reply

Hello! Thank you so much for taking the time to leave a product review. We certainly understand your concerns regarding the price increase with soy wax, and a member of our Customer Support Team has reached out to you to provide more details behind that decision. If you have further questions or concerns please don't hesitate to reach out to us at We are always happy to help in any way that we can!

464 HELP

I love the soy wax and I want to stay with it. I'm very satisfied with 464 except when I add color it is always frosting. I've poured at different temps and was the same. Please save me from changing waxes again.

Sherry Russell
CandleScience Reply

Hi there! Thanks so much for leaving your review. A member of our Support team has reached out via email to better assist!

Worked Great No Problems

We've had no problems so far and our family/friends love our candles. We've been heating to 180 degrees before mixing in color/scents and pouring into pre-heated jars slowly at around 120-125 degrees. Any pits or other issues are easily fixed with a heat gun, but we haven't had to use it for a while. Hope this helps!


User Error

I have had such a hard time getting good hot throw with this wax. I wanted to blame it on the company and say maybe I got a bad batch or something, but I'm finally figuring it out! I've spent a lot on wicks and fragrances and testing everything, and I do wish it had been a bit easier to work with from the start, but I've got my combos down now and I love it! Everything that didn't work for me was 100% user error, which is inevitable when you're learning! I recommend this wax, but encourage you all to be patient and expect to fail a lot if you're new to candle making in general or working with soy. Also when wick testing, someone told me to pour the candle with no wick. After it's done curing (at least 2 weeks), use a skewer to poke a hole and put the wick in. If it's not burning right, blow it out, wait for it to cool, then pull the wick out and replace it with a different size. I would have saved so much time and money if I had done this from the start. Good luck!


great wax but CS what a rip off.

The price of this wax keeps climbing with no explanation. In 2 years it's increased over $10 for every size offered. Same product but more money. It's a drag on my SB margins. The wax itself can be inconsistent but is very easy to work with.

CandleScience Reply

Thank you for taking the time to leave a product review. We certainly understand your concerns. A member of our Support Team has reached out to you via email to help further explain the reasoning behind the price increase for Golden Brands 464. If you have further questions or concerns please do not hesitate to reach back out to our support team!

My new favorite

I bought this in lieu of gb444 soy to try something new and now I'm never going back. The tops come out perfect, no frosting, and it holds color really well. Highly recommend



I’m just getting back to making candles again and I love this wax! I mix in 3 Tbsp of stearic acid as well and my candles look creamy. I honestly don’t want “perfect” looking candles.....they are handcrafted/poured which I believe customers appreciate. No tunneling or frosting by the way. So glad to be back in the groove with Candle Science!

Harley D Rose Creations

464 Soy Wax

Initially I thought it was something I was doing, but after the second batch something is off. My candles look somewhat foamy and some have crates. I can’t sell these! Very disappointed.

Angel Bolding
CandleScience Reply

Hi there! Thanks so much for reaching out to our Support team so we could assist!

Something is off with this 45lb batch I have. Same method. But I don’t even know if I would call it craters what I’m seeing. It looks grainy when drying. Not happy at all

CandleScience Reply

Hi there! Thanks so much for leaving your review. A member of our Support team will be reaching out shortly via email to better assist!

I love it!

Love my 464 soy wax... Quick question what can I use with this wax to make a mosquitoe/bug repellent candle that will keep the bugs away... I live in Louisiana and I like to sit outside comfortably

CandleScience Reply

Hi there! Thanks so much for leaving your review. You certainly can! We also have a helpful tutorial on our website for making DIY Citronella candles that would be perfect for what you're looking for ( 444 was used in the tutorial, however, 464 is another great container wax that can be used! If you have any additional questions, please feel free to reach out to our Support team at and we'll be happy to help!

Candle Retail Sales

For 7 months I only bought the individual 1 lb bags of 464 soy wax. I never had one problem-candles had smooth tops, no tunneling and great scent throw. As I began making more candles I decided to purchase the 10 lb bag of same wax. I used the same containers and wicks and have had problems with every candle-tunneling and craters. I thought maybe I got a bad batch so I ordered another 10 lb bag and have been using it and having same problems. Why is this?? My containers are the same, exact same wicks and process exactly the same. I’m very disappointed that I’ve wasted time and money and produced sub par candles for resale.

CandleScience Reply

Hi There! We are so sorry to hear you've been having trouble with your recent batch of Golden Brands 464 candles! While we can reassure you that we have received no bad batches of wax from our manufacturers, some amount of variations can come up when working with natural wax, but we are always here to help solve any issues that arise. Our Support team will be reaching out to you via email today to see how we can help!


I love soy wax. Yes it's temperamental but worth it.


Great Wax (Price Increase)

I haven't had many issues with this wax, and I usually get an amazing hot throw! It all depends on your fragrance oil; I've learned that through A LOT of testing. However, I've noticed the price increase, and I hope in-person pickup resumes soon. As a small business owner, it's extremely hard to stock up on supplies versus bigger brands. Maybe you all could offer an alternate way of paying (Afterpay, Sezzle, etc.) to help the small biz community!


Love this wax so much !!!

This is the best wax that I have used ever!!

Ashes Candles

Great wax

I really enjoy using this wax. I've gone through 90lbs of 464. It took me a little while to learn how to handle this wax for it to look nice. Once I did, it turned out to be a nice looking and burning wax.


Unhappy With Quality

I am extremely disappointed in the last batch I purchased. All my candles are turning white and my fragrance throw is really low regardless of what I do. I will never order this again.

Keisha Richards

The Claremont Candle Co

I have tried others.. But I always come back to 464. I get the results I want, its an easy product to work with, and once you find that sweet spot, you have little time spent on fixing anything. Thanks CS team for always getting my orders to me quickly and efficiently.


So far, so good

I’m very new to candle making, but I’ve been following the directions to a tee & so far, so good. There have been a couple candles that weren’t perfectly smooth, but I assume that is something on my end. The hot throw is very good. Just ordered more.

MW Texas

I absolutely love this wax! I pair this wax with a small percentage of paraffin wax and it gives me great results. I do have an issue with the wax adhering to my clear jars, but it's really not a big issue. I love the hot and cold throw this wax gives off!


This has to be the worst wax I have used. I heat at 185 and pour at 135 and have even tried different heat and pour temps. There are always craters/sinkholes when the candle has finished settling. After 2 weeks of curing, I tested a candle out and there is absolutely just no smell that comes out of the candle. The wicks are from candlescience and have used the wicks with CB135 which work amazing. I haven't been able to get my hands on CB-135 which is why I got 464.

CandleScience Reply

Hi Olivia! We are so sorry to hear you've been having trouble with your recent batches of Golden Brands 464 candles! Hot throw issues and rough, uneven tops or even sinkholes are quite common in candle making but typically a few adjustments can really help lessen these issues and improve the scent throw of the finished product. One of our Support Team members has reached out to you via email today so we can troubleshoot alongside you. We look forward to talking with you soon!

Tunneling and pitted

I purchased 45lbs of the soy 464 wax as I have done previously. This time, no matter how much I tweaked the process and directions laid down by Candle Science - the temp or fragrance percentages, my candles came out completely pitted - looking like honeycombs. The the tops pitted and scarred. Totally unsellable. I spent hours with a heat gun trying to salvage my stock, but came out with very few that can be used.
I have purchased and poured this wax multiple times previously with success, but the batch sent to me this time did not meet standards nor expectations. I have lost a lot of hard earned revenue on not only the 464, but all of the product used to create the candles with the 45lbs of wax (jars, oil, wicks, etc.). On my small company, this loss is devastating.

Jessie Landry

Cracking and tunneling

I used to use Ecosoya and wanted to try 464 because eco soya is sold out. However I've tested multiple candle and have had tunneling and cracking in a lot of them. Some have turned out great but for the most part there are a lot that have cracking and tunneling. I can't sell the candles I have made and feel as though I have wasted my money.

Diamond Frye
CandleScience Reply

Hi there, Diamond! I am so sorry your 464 wax has been giving you trouble. We've reached out via email to determine what might be causing the tunneling and cracking in your candles. We look forward to chatting with you!

Math is wrong

I added the fragrance oil using the suggested temperatures here and my candle was seeping the next day. My house stays at 75 degrees and I slow stirred for 3 minutes and slow poured at the suggested temp. I can’t understand why else this would have happened.


Best Container Wax

This is my go-to wax for my container candles. I've tried about 3 different kinds of wax and this one consistently had the best results.

Silei George

Testing Soy

So I recently started making candles just a few months back and I’m still learning and checking out waxes even though I work with one already. I had bought 3 pounds of 464 and never used it. Today I decided to test it on some tins I had & honestly I loved how the top came out super smooth and so far the CT is good, I’m waiting for the 2 weeks for it to cure to test out the HT and see how the wicks work. I used a wooden wick and also CD 6 wick. But it looks amazing 😍 wish I can upload a pic to show :-(


Love it but hard time wicking

I recently switched to using 464 and I absolutely love it! I haven’t experienced sinkholes or any other problems other have but I am having a hard time with finding the right wick to get a good throw. I am using the 12oz status jar and tried single and double wicking. I would like to start selling this wax to my customers but need a good throw of course.

Candle owner
CandleScience Reply

Hi There! For your candle specifically, using Golden Brands 464 and our 12 oz Status Jar, we would recommend trying the CD 18 or ECO 14 wick to start. Depending on the results from your burn tests and your specific fragrance and dye choices, you may need to adjust the wick size up or down from there, however, that should be a great place to begin your testing!

concerned client

my only problem with this item is I use to buy 50lbs for $54.96 now I'm buying 45lbs for $64.96. I honestly don't think that is right. you cut the product by 5 ponds and add 10 dollars. I just don't agree with that. But I love the soy wax.

CandleScience Reply

Hi There! Thanks for taking the time to leave your review! The change to the 45 lb cases arose from UPS implementing additional handling fees for any packages over 50 lbs. Golden Brands has reduced the size of the case from 50 lbs to 45 lbs to help our customers avoid these additional handling fees.

At the time of the size change, the price per pound remained the same. Unfortunately, due to an increase in the cost of raw materials and labor, the cost of Golden Brands waxes has increased slightly since then.

As always, please reach out to us at if you have any other questions or concerns!

Nice Wax!

This is pretty much the only wax I've ever used, and I've been fairly satisfied with it. I've been making candles for about a year. Not perfect glass adhesion, but really good scent throw when I use an oz. of scent per lb. of wax. Overall, I like it.

Candle Making Hobbyist

Great Wax

This wax has always been great for me and I have never had any problems with it. I am about to order my third 45lb box.


Owner, Urbana Candle Co

I absolutely love this wax. Compared to 444, it's SO much better. I've tested about 150lbs of the 464 over the past 2 months across a dozen vessel sizes and about 30 different fragrance oils. I tested LX wicks, ECO wicks, CD wicks, hemp wicks, etc and the wax is a dream. No heat gun needed, PERFECT glass adhesion... and I mean perfect. I made a batch of 100 candles with 10 different fragrance oils and NONE of them needed even a touch of the heat gun. Coming from 444, that's a big deal. Having a ton of clear glass jars of various sizes, glass adhesion is important to me.

I should note my process, as that has as much to do with the performance as the wax.

1) Warm up ambient temp of room to around 70F or warmer
2) Heat wax to 200F in presto pot
3) Ladle into pitcher (I warm up the pitcher with a small space heater if I'm doing small batches... that way I have more time to mix the FO before it drops to pour temp, but with larger batches that isn't needed)
4) Add 10% FO at 180F
5) Slowly stir with thin spatula for several minutes until wax reaches 150F
6) Pour into jars as usual (doesn't matter if I pour fast or slow, I get the exact same result either way)
7) Let candles cool and harden overnight
8) Remove wick stays, trim wicks, put lids on the vessels (if applicable) and store them in boxes with the lid closed (no light)
9) Let cure for 22 days. I know... it's a long time. Some fragrance oils really do need it tho (cashmere plum, cashmere cedar, etc). Others don't need such a long cure time (like cinnamon stick, banana nut bread, etc) but I just make it my process now to let all candles cure 22 days

For one of my containers (Libbey 11 oz weighted whiskey glass), x2 CD-3 wicks are absolutely perfect. I personally find two smaller wicks to be better than one larger wick for scent throw. Plus, they self-trim perfectly this way and don't get any mushrooms like a large wick tends to.

For another one of my containers (15 oz apothecary jar), x2 ECO-2 wicks are perfect. Full melt pool at around 3 hours, and even if I let it burn 15 hours straight, the melt pool doesn't get much deeper than 1/2".

I've tested EcoSoya CB-Advanced and was severely disappointed (had a horrible smell... like stale donuts or something. Plus the glass adhesion was horrendous). And in comparison to 444, the 464 has better throw, better glass adhesion and WAY smoother tops. I mean butter smooth. I have no reason to ever switch. Just hoping the batches continue to be consistent!

Much love!


Something Changed

I've been using this wax for a while now and it seems that something is off. I get amazing cold throw but recently my hot throw has been diminished.. even at 9% FO. maybe the supplier or quality of product has changed? I'm not sure how to fix this.

CandleScience Reply

Hi there! I'm so sorry to hear that your 464 Soy Wax hasn't been giving you the hot throw you're used to. I can confirm that there have been no changes to the supplier of the wax, the formula, or the production process of the wax, or any of our products. That being said, we'd love to help determine what might be causing your hot throw concerns. Someone from our team will be reaching out via email shortly to assist!


I also don't understand the low scores for this wax!! I've used many soy waxes in trials for my business and this one has held up great. If you follow the directions given and allow the candle to cure, the cold and hot throw is wonderful (to the point that my work space consistently smells amazing). I have to think that those that are finding problems aren't using it correctly. Any soy wax I've used has had imperfections when setting and honestly it's minimal with this wax. Nothing that a quick shot of the heat gun can't fix.


Fave soy wax

I do not understand the low stars for this wax. Yes you will need to experiment a bit to see what works for you. It did take me a min to find the correct wick and jar testing multiple times. But once I did it was awesome! Best cold and hot throw. Thanks!


decent cold throw, awful hot throw

Had a very nice pour and decent cold throw for me, however, even trying out 4 different types of wicks, there is little to no hot throw.

Would not recommend for candles.



I laugh and all these bad reviews. I’ve been doing this for several years now and 464 It’s overall the best wax I have ever come across. Obviously people are not doing something right when it comes to candlemaking. 464 is great, there is nothing wrong with it, if you learn how to make candles and put the proper fragrance and heat it at the right temperature and pour it at the right temperature and use the right WIC it’s overall the best wax I have ever come across. Obviously people are not doing something right when it comes to candlemaking. 464 is great, there is nothing wrong with it, if you learn how to make candles and put the proper fragrance and heat it at the right temperature and pour it at the right temperature and use the right wicK! You will not have any problems. It’s a learning experience and he learn how to deal with it


GB 464 Soy Wax

This my first time ordering wax from candle science. I've read all directions on flash point of both the wax and fragrance oil, I've made sure I added fragrance and poured at the right temp. I've made my first batch in the tins (purchased from candle science) and it came out perfect. Just a little frosting on top but not enough to where I wasn't able to sell them. The fragrance oils are AMAZING! The cold throw is perfect but the hot throw is very low. I almost have to walk up to the candle in order to smell it. Also I just got my new jars today and couldn't wait to make candles. I used 1 lb of wax and 1.3 oz of fragrance oil. Pour was perfect but once it started to solidify it was really lump on top. I re-melted the tops to see if that would help but it didn't. I don't know what I did wrong. Maybe I used to much fragrance oil. To wrap this up the hot throw is non, no smooth surface and frosting on the top. Please help me fix my candles!

CandleScience Reply

Hi there! I'm sorry to hear you've run into some trouble with the Golden Brands 464, but we'd love to offer some asstiance to help you get the most out of your supplies. A member of our support team has reached out to you via email to help!


I ordered this wax because I usually buy ecosoya and needed something to continue to make orders with while it is out of stock. I am so frustrated with this wax. The tops look awful and more like hills than a flat surface. Getting horrible tunneling and cracks. I have wasted money on this wax, the shipping, wicks, jars, fragrance etc as the candles this wax made are not sellable. Not to mention I followed the website instructions to the letter and did my research before using this wax! Very very frustrated and disappointed!


Probably the best soy wax on the market

For the past 10 months, I have experimented with IGI 6006, Ecosoya Advanced, Ecosoya CB-135 and GB 464. During this time, I have learned that (surprisingly) I have a strong preference for GB 464. IGI 6006 was great in terms of both hot and cold scent throws. But, it always created huge craters near the wicks that had to be fixed with the heat gun multiple times, which was VERY time consuming especially when you are making a wholesale order. At the same time, my customers wanted natural waxes, so I turned to Ecosoya and GB 464 for answers. At first, I thought I was in love with Ecosoya Advanced and CB-135 due to their creamy, perfect appearance without having to warm up the jars. However, I could always smell a trace of "vegetable odor" in all of my candles (cold throw only). With GB 464, the scent is pure and very strong within just 24 hours, and it's perfect after a 2-week cure period. I think will stick with this wax. If I am happy with it (and I am very critical of my products), then my clients will be happy.



I’ve been using the Escoya for some time. Never any issues. Also been a customer since 2011. I purchased this wax to help me get through with my orders until the escoya is back in stock and I’ve lost money. This wax is so problematic. The tops are not good looking, sink holes and barely any hot throw. I’m currently burning out the containers of candles I’ve made with this wax so I can wash and reuse these containers because I cannot sell them being this unpresentable. I’ve followed CS directions and didn’t realize the majority of reviews weren’t good until now. I now have wasted wick, wasted tab, wasted oil and a box of this wax that I cannot use. Not only have I lost money waiting on the preferred wax to be back in stock but I’ve lost money on supplies trying to fill orders with this filler wax. I’m not sure with so many horrible experiences why this is still on the shelf. Shipping alone is a killer and to pay for such a below quality product? Is there a refund policy for this type of thing? This is also going to force a number of customers to buy the other waxes in bulk when they’re back in stock since the stock isn’t keeping up with demand. So disheartening.

CandleScience Reply

Hi! A member of the Support Team has reached out to assist.

I am disappointed with the hot throw after carefully following recommended temps etc. Did several tests too.

CandleScience Reply

I am so sorry to hear you're having difficulty with your 464 wax! A member of our team will be reaching out via email shortly to better assist.

Wont ever use anything else!

464 is perfect! I have NEVER made a bad batch of candles with this..smooth and pretty tops every time and I get wonderful hot and cold throw! I tried 444 recently and hated it. Ran right back to 464. I think thats where I will stay!


Kristina Vazquez-Meurer


Correction to my review below. There’s no frosting but the wax crystallizes at the top , very slightly and that’s an easy fix. I love this wax!

Happy Candle Maker


Just received my wax and I am preparing for my restock. I am so happy with the outcome of my candles. Cold and Hot throw are amazing, a little bit of frosting at the top but frosting doesn’t happen with each candle I make, plus that’s a quick fix. I did a test burn and I’m only halfway through my candle at 22 plus hours (amazing ) . I used to use a soy blend, 6006 to be exact but now I’m using this wax and I am in LOVE.

Happy Candle Maker

You either get a good batch or a bad one

I've been using GB 464 now for almost a year and loved it, I never had a problem with the wax. I recently ordered two 45 lbs cases of GB 464 wax and it was a waste of money. I made nearly 20 candles and then I realized the batch was no good. The cold throw was okay (could have been better but not what it normally is) but the hot throw was the problem, you could barely even smell the candle. I have not changed anything with my recipe, and my candles are coming out horrible.

I was making lavender and sage candles (it has a very strong scent to it, if you have never smelled it )and even when I lit that candle there was barely even a hot throw, I forgot I even had candle lit it was so weak. I was using the same scents, same wick, same jars, same everything but with a new case of wax and everything went down hill for there, such a waste of product and money.

CandleScience Reply

Hi! A member of our team will be reaching out to you soon!

Weak Hot Throw - Disappointed

I purchased 464 because of some of the reviews and not everyones reviews were the best, but at times some things are human error. So I purchased the wax and the candles didn't frost and had smooth tops, very good cold throw but WEAK hot throw. So I allowed the candles to sit for a week before lighting them and still a week hot throw. I was very disappointed. I checked my jar diameter size, verses the wick size and I maxed out on the fragrance oil. Still a weak hot throw in the candle. I have no idea on what else to do to get the candle to have more of a hot throw. I heated to 185; added the FO at 175 because I didn't want the FO to burn off and poured between 145-135. Candle came out perfect besides the scent.

Because I'm using a certain number of candle jars for testing I'll reuse the testing jars. So when I put the jars in the oven to melt the wax down to clean & reuse the testing jar, my house is lit up with the fragrance. It's unbelievably strong. The way I want my candles to be. I want my clients to walk into that room and the scent hit them. But this hot throw isn't present when you're burning the candle with a wick, but if you are just heating the candle up without the wick it is fabulously strong.

I have a 3in diameter jar, eco 14 6" wick, 9.5oz wt wax, 10% FO and a weak hot throw when lit. You literally can't smell the candle unless you get right up on the candle. What am I doing wrong? I cannot launch my business with weak candles. Wax melts are strong because I can use a bit more FO in those and plus they are not wicked. The Fragrance on my wax melts are much better than my candles.

Tracy S

Follow-Up Review

This is a follow-up to me previous, scathing review of 464.
When I first started making candles, 464 ended up being my wax of choice. I've tried quite a few, but 464 had a good hot and cold throw, it set evenly, and it was easy to work with. I understand that soywax can be finnicky, so when 464 started to act a fool (sinkholes, uneven and rough tops, minimized hot and cold throw, etc.), I didn't want to necessary blame anybody for that. I thought it might have been a bad batch. However, after ordering three large batches over the span of some weeks and finding them all to be "bad batches", I became extremely frustrated. This was my money and business on the line, and given that I'd been making candles for a solid year at that point, I figured that there was NO WAY my method was suddenly producing these ugly, weak candles. I did some research as well as an abundance of testing to ensure that it wasn't my methods ruining the wax. I confirmed that my methods SHOULD NOT have been producing such bad candles by using my methods on other waxes, as well, to better effect. I emailed CandleScience about this (they have lovely customer service, by the way, dealing with my frustrations) and talked them through all the things I tested for to try and get this wax to work (vessels, room temperature, pour temperature, etc.) and in the end, decided that because there was nothing I could do, switching waxes was the only option.
I switched to Ecosoya-135. This is the superior wax, hands down. Easy, one-pour, smooth top wax EVERY time with a gorgeous hot and cold throw. The problem was, the moment people noticed this, the Ecosoya disappeared. Literally, I have not been able to catch a single restock since months ago. I ordered a 20kg bag from ENGLAND just to hold me over, and when I tried again this month, it's out at EVERY supplier I could find (the ones that ship to the US anyway). Because of that, I was once again in a bind. It was out of absolute desperation that I ordered 464 again (I'd sold out of my candles and NEEDED to restock so that I wouldn't end up missing new and incoming customers, as well as fulfill custom orders). I returned to my old pal praying that the "bad batches" had discontinued, and also equipped with a tiny hint of knowledge that I'd picked up from other people complaining about 464 in my candle groups. The hint was this: add a tablespoon of coconut oil to ever lb of wax you melt.
I was skeptical about it, but as I said, desperate. It was quicker to test that theory than to wait for Ecosoya-135 to be restocked. I ordered a 10 lb bag of 464 and a huge tub of coconut oil (unrefined). Last night, I formally ran out of my Ecosoya-135 and had to start making candles with 464 again. Right before bed, I poured a small batch (6 candles so that I'd have minimal waste if the candles went all goofy), and I added 2.5 tablespoons of coconut oil (because there were 1000 grams, aka 2 and some lbs of soy wax). I went with my usual temperatures of heating and pouring, the same ones that had produced MONSTROUS candles last time I used 464. I went to sleep because I didn't want to see the results until they were totally finished. When I woke up this morning, wouldn't you know that my candles had as smooth tops as the Ecosoya-135 candles did. I was SHOCKED. I don't know for sure if it was the coconut oil or if I just had a "good batch" again, but I don't like to waste and I'm afraid to pour a batch without the coconut oil now that it's "working". For science, anyone else out there can certainly carry out that experiment.
The reason I'm giving this three stars is for honesty's sake. Though it's working now, I can't tell if you HAVE to add the coconut oil to get it to act right, and so I don't feel comfortable giving it higher stars because I found the cheat code. 464 is soywax, but I don't believe that we should accept soywax to have huge problems and shrug them off just because it's soywax. If a product has consistent problems that other brands of soywax aren't experiencing to this degree (and I keep thinking of Ecosoya here), then I think people should rightfully and honestly mention those issues. Soywax is supposed to be imperfect because it's natural, but it still has to WORK. It shouldn't be looking like a nail file or cottage cheese, it shouldn't be cratering, it shouldn't smell like nothing. Those are legitimate concerns that may feel superficial, but which are really important to the aesthetics of a company, and the brand that someone might be going for, and there shouldn't ever be such a fluctuation in consistency that a customer has to wonder if they're totally throwing hundreds of dollars out the window every time they purchase soywax.
These are just my long and drawn out thoughts, and an honest review about how much I love/hate this wax, and how I managed to fix the recent influx of issues that I've experienced with it. TLDR: Use coconut oil to help the wax set better until the Ecosoya is restocked.

Kaliya Lockett (Respool Candles)

Absolutely no HT and lots of frosting

I was scared to by the 464 wax because of the few bad reviews I saw. I ordered it anyway and boy do I regret it. I have texted it with the recommended temperatures and several different temperatures and still can’t get a hot throw. The candles do not have much of a smell when they are burning. Most of them look frosty as well. I need to know what I can do because candle wax, jars and fragrance is not cheap. I can’t afford to buy 45lb of wax that’s no good.

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

LOVE 464

This wax is amazing. So easy, very simple just follow the rules and it will work out. My candles come out great every time.


Disappointed and Upset

I am just starting my candle business and in my testing stage. I made 4 candles and not one has much hot throw. I thought the issue was my fragrance load but even at 10% I was only getting scent if I stood directly over the candle, after over an hour of burning.

Another issue, no matter what temperature I pour the wax at it would still frost. Reheating it with the heat gun only made it worse.

This cost me a lot of money to ship to Jamaica, more than 3x the cost of the wax.
Really discouraging for a new business owner.

CandleScience Reply

Hi There! A member of the Support Team has reached out to troubleshoot alongside you!

464 is perfect!

I don't know why this wax has only 3 stars. I've used it over and over and my candles come out perfect. Perhaps the people who are giving it a bad rap are not following all the other directions about how to make good candles, like temperature to remove from heat, and temperature to pour etc. You do need to pour slowly and make sure you do not disturb/move the wick or container, or you might get a less than smooth surface. Don't blame it on the wax!


Great Results

I have purchased 464 soy wax since May of last year when I started my candle business, I literally have not had any issues. I tend to run out the wax so fast I wish there was a Net30/60 available for small businesses!

I definitely want to try the 444 and other blends to see what results I get.

Regal Candle Bar LLC


This has been the best wax I have used. Once I figured everything out with the fragrances theirs wax has worked wonders. Thank you so much


Bad Batch


Finally got to using my 10 pound bag I initially ordered in the beginning of February. Unfortunately it has been nothing but a bad experience. I've ordered before on same wax and have never had a problem. Perfect tops and burn but this time around it has been so tricky and it ruined all my candle sets every single time.

Karla DJ

I disagree

I have absolutely no issues whatsoever with this wax. Maybe because I heat it to 195, add FO at 175 and pour hot? I get super smooth, even tops and good cold and hot throw. Why do people always think there has to be a foolproof recipe for something? Especially those boasting what pros they are- if you were, you'd know to adjust temperatures while making test candles or do you no longer test?
In any case, please don't think my temperatures are the foolproof new recipe, I am not a pro but have been making for years using several different wax blends. I like experimenting so that I learn to problem solve instead of assuming a reputable company would just sweep issues under the rug and keep selling some "crappy batch" wax.
But who am I? I'm not some bigwig candlemaker, I just love making and burning ;-)


Hello! I am new to candle making and have made a few batches with this 464 wax. The CT is amazing but can’t get my HT to put anything out. I will say I am impatient and normally burn them at about 1 week cure so I know that is a factor. I heat to 185, add FO, stir for 2 minutes, pour at 135. I am using 1.6oz FO per 1lb of wax. The candles have been beautiful before burning but after they have been burned they look “grainy” in some spots. Please help!

Mikayla Moreland
CandleScience Reply

Hi! A member of the Support Team has reached out to assist!

I’m lost. No HT? But following instructions.

I could not be following instructions at this point more exact - and I am getting almost ZERO hot throw. The only time I can smell my candle is if I’m leaving it in a closet — but I can assure you my clients will want to burn their candles in living spaces. I just ordered the 45lb bag of 464 and after reading these reviews I am literaly so concerned. I’ve worked so hard for a launch that is a WEEK away and my melt pools are perfect time and time again but the HT fails every time.

PLEASE HELP. Based on the below my 45lb is not going to perform.

Stephanie Cinque
CandleScience Reply

Hi there! A member of our Support Team will be reaching out shortly to assist with troubleshooting tips!

Complete MISS.

I followed instructions to a t and still my candles are cloudy and tunneling. I got a 45lb box and was sadly disappointed. Luckily I was able to get rid of the candles but I don’t think I’ll use this wax anymore.


Haven't had any major problems

I haven't had any major aesthetic issues with it other than a tiny bit of unsmooth tops. I was able to easily fix the tops with a heat gun. I will say, and I know this is contradictory to what most would say, but when I pour at 110 versus 135, my tops looks much nicer. I use about 7.5% fragrance oil, no dyes. NOW, all of that being said, I tried three different scents (FOs purchased from another company) and the candles are curing for two weeks before I test them. The cold throw seems to be good. I will update if I test and the hot throw is bad.


Would you recommend looking at flashpoint of FO when it adding it to wax or just pour FO around 170 degrees each time, what would you recommend? Thank you!


Business owner

I’ve been using GB for a while and I’m not sure what’s going on with the last batch of wax I purchased. I ordered a 10 lb because I ran out of the 45lb. The 10lb bag is horrible. I have a great cold throw but my hot throw is gone. I even adjusted the pour temperatures and ended up with sink holes. Can someone please get back with me on this matter. Thanks

CandleScience Reply

A member of the Support Team has reached out to assist!

The worst batch

I recently purchased a 45lb box of this wax mannnn it had been the worst my candles look bad are sitting and I have major sink holes. I don’t know if I will try this one again. Every candle I have made has been a mess and I have to fix it around two times for it to look half way ok. I really need some assistance on this.


So disappointed

I bought this wax because the Ecosoya Advanced was out of stock. I knew ahead of time this was was more finicky so I made sure to follow the CandleScience instructions word for word. I am so disappointed in this wax. My candles have sunken tops and look awful. I have a show coming up and now not even sure that I want to sell these and have them as a representation of my work or my company.

Lacey, Owner, Daybreak Candles

Very disappointed

I have been using 464 from Candlescience for over a year and never had the issues I'm having with the last box I purchased. The wax melted at 195 F is extremely cloudy and does not hold fragrance oil well at all. I have not changed my jars, procedure or FO brands and cannot get this wax to perform well. Candlescience please provide details on any changes in the 45 lb box of Golden Brand 464 as the wax definitely off.

CandleScience Reply

Hi! A member of the Support Team has reached out to assist!

Its fine

Honestly ive had no major issues with this wax. Scent throw is fine. I just notice certain fragrances make it a little weird but maybe its how I’m making it? I will continue to use this wax. So far no complaints from my customers.

Irie Candle Company

464 soy wax

Got two boxes of the 464 soy wax and made a few candles heated wax to 185 added fragrance 10% and poured at 135 cured for 2 weeks they smell nice before you burn them no hot throw what so ever any ideas on what to do thanks

CandleScience Reply

Hi! Thanks for reaching out so we could assist!

I have ben using 464 golden Soy for years and I wouldn't use anything else...EXCELLENT

Tranquility Soy Candles by Patti

What to do when all other brands are out of stock but this brand/batch appears to tunnel and have zero hot throw

I started out with this specific brand/464 and it worked well. I found another soy brand on this site and loved it, but it sold out and I cannot get any more for months. I'm at a loss for what to do, because I just ordered a large box of this to get me through, and it appears that every single candle I've made is wasted. I have orders coming in that I'm afraid I may not be able to fill. What is the deal with this? Is there a refund if the product doesn't work the way it previously did? I'm getting tunneling, sweating, cracking in the middle of the candle and sink holes. Literally I am embarrassed by the candles produced from this batch. I changed wick sizes and brands, containers, pour temp and fragrance percentages. What am I supposed to do?

Amanda Moran
CandleScience Reply

Hi! A member of the Support Team has reached out to assist!

Foothill chandlery

I’ve been buying 464 wax for 3 years and I’ve always has prefect success in quality. This batch I purchased 50lbs this last month has been terrible. I had to fix every candle poured. It took a lot of correction time and over all appearance is less quality than usual. I’m going to change to the 415 in hopes for better results

Mandi Westerback

It is definitely hit or miss with this wax, If you get a batch that feels oily and has big flakes you have good wax, but if you get one that's crunchy dry and small flakes, chances are you got a box of crap. We get around 8-12 boxes at a time and you just don't know what you're gonna get. That is why we won't order in bulk, for we just know which one we'd get(Crap), We pour a lot of unscented, so we have to test each batch to see if can be used for scented or go to the unscented only side. 464 is the Jeckle and Hyde of wax.

Southern Made Candles

First buy, would highly recommend

This is such an underrated wax, but i bought it for the first time to make my first candles and the finish was beautiful. Highly recommend



This wax has an excellent smooth finish. I followed the instructions, heating it upto 185 degrees and then i let it cool down for a bit to 135 degrees. Again, i guarantee that it will have the smooth finish that everyone loves. Definetly a must buy.


Worst Wax ever

I followed all the rules on how to make this candle, made 4 candles to test it out, it smells amazing with 8% Fo but when you burn it, its so light. And after you burn it, its so flaky and crusty, literally looks like if you boiled milk and the skin on top of it. I am so unhappy with this wax, idk what to do with a 45lb of wax. Idk what to do. Please REACH out! If I could give it zero star I would.

CandleScience Reply

Hi! A member of the support team has reached out to help!


Hi there
Recently started making candles using a 10% of FO but I’m not getting a great hot throw. Am i able to add another 2% of FO (total of 12%) to my wax without it causing any issues?

CandleScience Reply

Hi! A member of our team will be reaching out with hot throw troubleshooting!

Works for me

I started learning how to make candles with 464, and now over a year later, I am back to 464. I'm used to soy's characteristic rough tops, but I have minimized them with adjusting pouring temp. I'm in AZ, so the warmer climate could help. I think the HT is good with 7.5% FO. I like the white, creamy color and harder consistency than paraffin.


Sinkholes plus no hot throw?

Hi Candlescience,

I love your products but like most of the reviews mentioned, I too have the same issue. No hot throw plus lots of sinkholes. Is it possible to get an update on what needs to be done, please?

Thank you!

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

Something Has Changed

I have used this wax for a number of years. My last three 45 lb cases have been horrendous. Despite using a consistent process, I can't get a candle that I can sell in a clear jar out of this wax. Previously, I poured in exclusively clear jars and have wasted hundreds of dollars here. Customer service was not helpful with suggestions. I am quite disappointed. After reading the experience of others, here, I can see that it's not just me.

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

Something has changed

First let me start by saying I’ve been doing this for 6 years and I spend nearly 6 figures yearly with just candle science and something is definitely wrong with the wax or these new clean scents with the combo of 464. The sink holes and tops are ridiculous it happens with every fragrance now every time for the past 3 wax deliveries. Something is wrong and I don’t need customer service telling me it’s a temp
Issue or an issue on our end. We employee 3 people and I do this as a full time job. We know how to work with the wax even with some slight problems with it but these new waxes or new fragrances something is WRONG!


Hobbyist but not new anymore

I'm out of wax and need to reorder. I'm not sure what to do. I've used 464 in cooler months and 444 during the summer. I'd like to order 464 but I'm concerned. I have noticed in my own candles that HT is not what I'd expect. I thought I was either doing something wrong or that maybe it was the CS FO might be wrong for the wax. Now I'm just confused. I try to stick with FO that are "best for soy wax". Shipping is so expensive that I hesitate to order 45 lbs of so-so wax. Would appreciate guidance.

Carol Flaim
CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

do not buy its horrible

I waste my money buying this wax. it has no hot throw or cold throw. I waste my fragrance oil and my jars. I am upset.

CandleScience Reply

Hi! We reached out to you to help troubleshoot!


Hello- I’ve been making candles and recently tried your 464 wax. The wax has many holes and I poured at the temp I usually pour.

I am not pleased.

Thank you

Rachel Allen
CandleScience Reply

Thanks so much for leaving a review! A member of our Support team has reached out to you via email to assist further.

Try Adjusting Your Pour Temp


First off, I've been ordering GB464 from CandleScience for 11 years now and have never had a bad batch. As I was about to order another 45lb. box I noticed the 3-star rating. I began reading the reviews and because a little worried. I decided to email CS customer support and was assured that the formula hadn't changed so I placed the order.
Fast forward, I have been experiencing the EXACT same issues everyone has listed here: bumpy tops, sinkholes, significant frosting, etc. One of the things I overlooked in the customer support response, however, was to try adjusting the pour temp. I have always poured at the recommended 135 but tried pouring at 150. IT MADE A WORLD OF DIFFERENCE! No sinkholes, smooth, buttery tops, and no shrinkage. I just wanted to let everyone know that if you haven't given it a try, please do!


Very disappointed

If I could give this 0, I would. I have purchased this wax on multiple occasions, from another vendor, and have never had this quality of wax. Every candle has sink holes and bumpy tops. I decided to use Candle Science, instead of my normal vendor, because I’ve been having such a good experience with their fragrance oils and figured I’d order the wax, along with other my fragrance oils, one stop shop. I regret purchasing the wax here. This was definitely not like the 464 I’ve purchased elsewhere. I can’t even send these candles out because it does not represent what my brand is about. Love the fragrance, hate the wax.

CandleScience Reply

Hi there! I'm sorry to see that you're experiencing difficulties with your 464 Soy Wax. A member of our team will be reaching out via email shortly to assist!

Candle Shop owner

464 Soy Wax produces craters and sinkholes on virtually all my candles. No smooth tops and I follow the instructions throughly. I want to order ECOSOYA CB 135 SOY WAX but it’s out of stock. I am left with ordering soy wax with another company.

Candle Maker
CandleScience Reply

Hi! We're happy to have helped troubleshoot this with you!

Still an undisputed champ of scent throw

First off, let me state that everyone's concerns are true involving inconsistent setup with this wax when pouring candles. There are times where I thought I had everything down perfect, as I was often able to complete flawless one-pours with this product. Other times, I was humbled yet again, even when changing no routine or pouring temp/room temp, only to have to fix the tops. All I can say is candle making is definitely a science, AND AN ART, and the process can be VERY rewarding when you come close to mastering a temperamental wax. I have spent 4 years working with this wax.
Second, I wanted to say I have tried many waxes on the market. I started with GB 464, and it was a rigorous, and at times, painful learning process. I have experience using GB 444, Ecosoya 210 and 220, Naturewax C-6, Coconut wax, Hybrid soy/coconut, and my own blends, etc. Out of all the testing, my favorites have always been GB 464, and Ecosoya 210 (before being discontinued).
Ecosoya saves time (one pour), looks prettier (smooth and almost no imperfections in wax surface), better for color (doesn't frost like 464 in us colder states!) and makes the process easier/less frustrating. If that is what you are looking for, by all means that is the wax for you. (I have not tried the new versions, but I'm sure the trade recipe has not changed much, if at all)
Golden brands (464) on the other hand, is still hands down, my absolute favorite wax. Once you get a solution to the inconsistent tops, it is the most rewarding wax to work with. There still hasn't been any soy wax that I have worked with that will produce a better cold or hot throw compared to GB 464. So if you are more focused on achieving highly fragrant candles based on "scent throw performance," this is the wax for you. I will take it any day, even if that means dealing with its imperfections too!

A Tale of Fire and Soap LLC

Terrible Reliability

This is wax is incredibly inconsistent. I have been using it for three years now and have made thousands of candles with it. I find it infuriating that their claim for this wax is smooth tops and no frosting. You can't make a claim like that when you can only guarantee it maybe 3 months out of year and then claim it doesn't act the same 100% of the time because the soy beans change throughout the year. That's all fine, they soy beans change I get it, but don't make the claim that the wax offers smooth tops and no frosting if you can't guarantee it with the change of the soy beans. Little inconsistencies I get, but these are severe almost unfixable craters and sink holes (not user error). With my last batch I have had to remelt the tops of hundreds of candles at least 4 times slowing down production time, which severely effects my business. I have reached out to candle science and have already been doing everything they suggest, but it doesn't make a difference. I can't repour the tops of ever single candle, maybe hobbyists have time to do that, but that is a ridiculous fix for someone trying to run a business. I would love to try the new eco wax, but it is always out of stock, so that is not a reliable option either. Candle Science has always had great customer service and I know they don't make the wax, so I guess the bottom line is GB and this wax just plain suck and is not reliable for anyone trying to run a business. I wish Candle Science would bring on some additional soy wax brands that are more reliable. Currently on the hunt for new wax as I'm at wit's end here with this one.


Bad batches

I’ve been ordering this wax for 6 years with no issues... I’ve tested all of my regular fragrances and the last two batches have zero hot throw, large flames, sink holes, and overall causing several issues for my small business. I do not recommend purchasing this wax until candle science resolves the issue.

Candle maker

What is happening?

I purchased the 45lb of this particular wax. I have used before and have never experienced how my candles have turned out until now. I used all the exact measurements as I have before with this wax and it seemed to always be pouring less than I measured out. When the candles cured, there was so many holes on the surface, frosting occurring, and discoloration even occurred this time. Candle science, what is going on??? Wasted so much of my inventory this time around.

CandleScience Reply

Hi there! I'm sorry you're having difficulty with your 464 wax. Someone from our team will be reaching out to you shortly! Please be looking out for an email from us!

I love this wax!

I use this wax for my small candle company and have had a very good experience with it. Specifically, it is used in our 4oz, 8oz, and 16oz jars and wax melts and creates a great cold and hot throw! It sometimes settles odd, creating bubbles and craters, but this is easily rectified with a hot air gun (which is why I'm giving 4 stars). Otherwise, it is easy to work with and makes beautiful candles! Check out examples of this wax at work at Happy candle making!

Mandy Prall

I absolutely have fallen in love with 464! After a lot of trial and error, I am super happy with the quality of candles I am able to produce.



I was so pumped to finally get this wax, unfortunately the hot throw was non existing. I'm not happy but thank God I'm still in the testing phase. I do not like this wax and do not recommend it. Moving on to IGI 6006.

Saki J

Great wax

I use this wax all the time, works great.


Highly Disappointed...No HT

I should have used my best judgement and based on my purchase of this wax on previous reviews. I made over 12 candles using this wax along with 4 different FOs. The cold throw is good for each but there is ABSOLUTELY no hot throw with this wax. I have been making candles for years and this so far is the worst wax experience ever. As trial and error, I used a different wax brand with the same FO, followed the instructions and had way better results with other brand. I highly recommend you DO NOT buy this wax until the issue is fixed.


NOT the same wax

This fall I purchased 40 CASES of wax (the new 45 lb boxes) and made over 3,500 candles. I noticed more grittiness and sink holes than usual, but I’m so confident with the wax that I touched it up with a heat gun and moved on. I had no reason to believe that it was actually faulty…. that is until now. Now that all the bad reviews have started rolling in from our holiday sales regarding poor burn quality. I have NEVER gotten bad reviews before. I’ve been using GW 464 for years and have made approximately 20 THOUSAND candles, so please don’t attribute this to user error. I’m not sure what’s going on, but CS is claiming this product is the same when it very obviously is not. I am currently in the process of loads of apologies and refunds, but a couple thousand crummy candles went out into the world and there’s nothing I can do about it! Those customers will certainly not return. This could potentially destroy my small business that I’ve worked very hard to create.

CandleScience Reply

Thanks so much for reaching out to our Support team so we could better assist you!

terrible hot throw

I've been buying scents from CandleScience (rated for use in soy) and using the CS soy candle making guide, recommended cure time, and recommended wick time. I started with the recommended 6% fragrance load on the initial scents I tried. That didn't work well. One scent had zero hot throw, the other was so light as to be barely noticeable. Thinking it was a problem with the scents I chose or the fragrance load, I purchased several more scents and boosted the fragrance load to the max 10%. Even with that, I can't get a good hot throw.

Nearly half of the seven or eight scents I've tried have had ZERO hot throw. Several more have been barely noticeable. I've had exactly one with great hot throw and one that was good. I'm hugely disappointed that the majority of the candles I've poured have turned out to be useless.

It seems to be the wax that is the problem. I'm going to try again with paraffin and see if I can get a consistent hot throw.

new to candle making

Great experience

I have heard a lot about the quality of 464 varying greatly by batch. I was very fortunate as my experience has been great, so far. I have used 2lbs of the 5lb shipment so far in two separate batches of candles. Melted to 185*, dye/fragrance added at 185*, poured into foil wrapped warmed jars (175* in the oven) at 135*. Tops were smooth except one batch had some cracks which I have read are the result of bubbles (so my fault, not the wax). I haven't burned it yet but the cold throw is great!


Great Hot & Cold Throw

Just completed a test round with a 10lb bag of the 464 and LOVED it! Wax is super easy to work with and the candles have turned out beautifully! I heated my wax up to approx 160 degrees and then allowed it to cool to 150 before adding my fragrance! Made sure the Libbey jars were gently warmed using my warmer drawer on the oven and poured at approx 135 degrees. Used approx 8% fragrance oil in my 8.5 oz candle and have had beautiful hot and cold throw! I let the candles fully cure for about 5-7 days and my test burns have been great! I was very apprehensive due to the negative reviews recently, however I’ve had absolutely no issues with the wax at all! Even using my heat gun to remelt the tops in order to add dried flowers was not an issue. Ordering more wax! Love the 464!


No Hot Throw

I have used this wax and have made over 100 10oz candles. I have noticed to lack of hot throw with this wax. I have followed the instructions to the tee and with some scents, it does not give a good hot throw. I also have experienced several sinkholes as well. I am in the middle of starting my candle business so to say I'm nervous is an understatement. I really have tried everything and I'm at a standstill. Candle Science can you give us some clear answers, please?

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

464 wax

I'm having problems with the 464 soy wax and getting any HT from it. I heat to 185 then let cool to 160 then add oil then pour at 140. I have 35 plus lb and I made so many candles but still the same think.

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!


I recently bought 2 45lb boxes of 464 - I’ve been using since I started my biz. I’ve heated, added scent and cooled to the same temp before pouring as with every other batch of candles I make (185, scent...130, pour) and there is NO HT and I now have to spend hours coming back and fixing the sink holes, literally more like CRATERS and crusting and bumps all over the candles - I can’t even sell them - 50+ candles .. pretty much junk. This has to be a bad batch of wax - what gives? is there anything being done to resolve this issue?


Got a bad batch - inconsistent pouring temp

I've been using this wax for about 5 years now. I typically pour between 135-140 and the results are great. However, I did notice recently that I got a bad batch. I literally poured in the same way that I always do and almost every candle had crazy sink holes. I lost money and time. As a small business, this was really frustrating as time is precious with a small team! I'm considering testing out other soy wax that might be more reliable.

CandleScience Reply

Thanks so much for leaving a review! A member of our Support team has reached out to you via email to assist.

I purchased this wax over a month ago and have been testing multiple scents and I noticed the same thing as everyone else... no HT... I don’t know what else to do because I bought a 45 pound box of wax and the wax is unusable... I spent so much time testing to see what was actually happening with the HT and I’ve seen other people having the same issues as me. This is incredibly frustrating as I just spent the last month trying to get this to work with no results

CandleScience Reply

Hi there! A member of our Support Team will be reaching out to assist with troubleshooting help!

Horrible wax

Purchase the batch for the first time the wax does not throw a good hot throw I try to fix it with the hot gun didn’t work now I made 24 candles and I don’t know what to do there a mess someone help me with this issue

CandleScience Reply

Hi there! A member of our Support team has reached out to better assist you!


I received a bad batch of 464 recently in the 45# box. I'm disappointed to see holes and a poor throw. Is anything being done to resolve this issue?

Tracy Woods
CandleScience Reply

Thanks so much for leaving a review! We've responded to your email to assist further.

1st Timers Magic Touch.. I guess

I purchased a 45-pound box of wax not knowing anything about candles or how much wax I had purchased; I simply knew due to COVID, everyone was getting a homemade gift for the holidays and they were going to love it! Purchased the wax and Libby jars, checked out a few of your videos and tah dah I cranked out 30 plus candles for the holidays. I received so many compliments; I'm now venturing into the candle business. My candles had none of what I'm reading here; no sink holes, no sweating and was lit the hot throw was AHHH MAAA ZING. I also discovered what a full melt pool was due to feedback on how great the candle burned.. #onward I say... onward!!!

Lynn Lucas


I bought the 10 lb bag and to be honest i didn't know how many candles i would be able to make from the bag, because i started making candles in January after contemplating it for years. I used different sizes of jars, and took some trial/error before i got the hung of pouring and measuring. I have had no problems at all! The hot throw I had from my previous batch of four was amazing! I am a person with not the best sense of smell so if i can enjoy a candle, the candle is worthy. I will definitely be trying the bigger bag next time. Thanks!!

coras candles

So Far so Good!

I recently got a 10lb bag and I couldn't believe the great results compared to other Wax that I have used in the past. I followed the directions on the bag for heating and for pour temp. So far all of the candles have come out looking great. I usually have to use a heat gun for the tops but with this wax, I haven't had to do that at all. I am letting them sit the recommended 2 weeks before burring so I'm not sure about the hot throw but just sitting around, they smell amazing with the oil form this company as well.
Hoping to start selling soon so I am excited to see how the scent is in two weeks.
I'm sorry so many people have had bad luck, but I have had nothing but a great experience.


Bad batch

Ugh!!! This 45 lb box is the worst batch I’ve EVER GOTTEN! Sick holes like no other and goes frosty when you use a heat gun to try and correct it! Also doesn’t have a hot throw!
My mom rated her first candle as up to par with yankee candle, made her two more from this batch and she said they were worse than dollar tree scent wise and had many sink holes

Natasha Woodruff
CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

Not happy at all

I got a bad batch of 464 it's very gritty

Lacreasha Goldthread
CandleScience Reply

Thanks so much for leaving a review! A member of our Support team has reached out to you via email to assist.

Sinkholes, cracking, volcanos and zero hot throw. Like everyone else.

CandleScience Reply

Thanks so much for leaving a review! A member of our Support team has reached out to you via email to assist.

Soy wax

I'm not sure what's going on lately with the soy wax... so many problems and trouble for us candle makers. Constantly getting a bad batch of wax

CandleScience Reply

Thanks so much for leaving a review! A member of our Support team has reached out to you via email to assist further.

After reading some of the recents reviews, I was a bit nervous about my brand new 45 lb box of 464 wax. I did have holes in the surface at first, but after adjusting my pouring I have been able to reduce the issues. I pre-heat my glass jars, wrap them in aluminum foil, and wait until 110-120 degrees F to pour. Hot and cold throw seem good. I suggest evaluating your pouring process for this wax. I will likely still explore other wax options in the future since the behavior of this wax seems to be different than purchases in the past.


Last month I kept getting sinkholes on all of my candles. When I used the heat gun I got frosting at the top, it was ugly. I was very disappointed. Pourng the candles into the jar at 135 degrees used to work for me during New York summer times. Now if I pour it at 148-150 degrees I don’t get any sinkholes. It’s winter time in New York so I guess that might be why I was getting sinkholes? It’s so weird but it actually works.


I really tried to make this work. Bad batch.

Like the other reviews I got a bad batch. I purchased a 45 lb bag and wasted money, time, and other supplies because my candles were so bad. I'm so bummed out and hoped that candle science would pull through and that the issue is solved soon. My small business took a hit with this one. So disappointed.

Hunee Pierson

Don’t know what everyone is talking about. I bought a 45 lb box. Received it last week and I have had no problems. Candles came out perfect each time.


Bad batch F 10-20-20 45 lb

I have been using 464 soy wax as my go to for containers for the past year... I have never had as many issues as I have with this last batch of wax. What a waste of products, time, and money. I follow directions diligently every time and for some reason this batch has caused massive separation from the glass, frosting, chunky bits, and sink holes. I hope candlescience addresses this issue and compensates everyone who has purchased this last batch. Very very frustrated.

Alyssa Mijares
CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

I don’t have any problems with this wax. My CT & HT are great. You just need to take the time to find a formula that works for you.


I want to love it, but I think this might be a bad batch.

I love Candle Science. They are more than helpful with any and all issues. The GB 464 is definitely tricky and takes some time to fully grasp but once you do it's a wonderful wax. I've had some issues with the latest batch I've ordered. I get smooth tops and ideal burns with great CT but the HT is just not there. I've tried different wicks and fragrances, but I just can't get a HT to save my life.

I would give it a try, it's a great wax but there does seem to be some bad batches out there.


What’re you doing to address this issue?

I recently bought a 45lbs case of the 464 wax - I read the reviews saying there was an issue but I had assumed that Candle Science would have resolved the issue before continuing to ship a bad batch of wax. I’ve used 464 in the past and had no issues, so I was hopeful it would be the same as before.

However, after receiving the wax and making a batch of 30 candles, I had the same issues as others in the reviews: sink holes and no hot throw.

What are you doing to address this issue? Why are you continuing to ship wax that is clearly causing massive issues for your customers? Losing the time and money of 30 candles is a big loss for my small business. Please let me know how you plan to address this and make up for the lost time and effort caused by this bad batch.

To anyone else reading these reviews - don’t buy this wax until Candle Science has posted a public resolution to this issue.

Grant Lacey
CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!


I don’t know why there is so many negative comments for ? I never have an issue with this wax. Comes out perfect every time. I guess of people actually learn how to make candles properly they would have the same results as I do. Just saying. Other than that though never disappointed. Only just making sure the inventory is there when I’m buying it.

Southern Dezires

464 is AWESOME but I got a funky batch

I couldn't bare to leave a star review lower than 4 because I LOVE 464 wax. When I was new to candles I started with 415 (because it had such great reviews but I had no clue how to use it as a beginner) 464 is much more user friendly.

ANYWAY, I sadly got what I believe is a bad batch. Much like everyone else is saying. I cannot, for the life of me, get a smooth top, and I have more sink holes than ever before. I don't know what happened :(

Help, Candle Science!!!

CandleScience Reply

Hi there! Thank you for your review! We have reached out to you via email to assist further.

No hot throw

Just ordered a 10lb bag. Cold throw was ok but no hot throw at all and huge cracks at the top. Poured at 135 like recommend. See a lot of the same issues on other reviews.

Whitney Thielbar
CandleScience Reply

Hi Whitney! I'm sorry to hear you are running into some trouble with your candles. A member of our support team has reached out to assist you further!

464 Soy wax is terrible

I ordered 2 bags of this soy wax and I've noticed the clumps after it has burned and smoky look. I am not happy. I've used this wax before and all was well. What happened?



This is my first time buying soy wax and making candles. As soon as I saw the the candle set and harden I already can tell something is wrong with it. I was hopeful that if I used the heat gun it would make it better man oh man was I wrong. My candles have set and I started burning them and they are sooooo grainy and chuck it’s so ugly. I’m so sad I wasted my money especially with the shipping cost. Man I hope this wax formula gets better.

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

Absolute garbage

In probably 2000 pours or so I haven't had a single bad candle. With the last case I ordered, every single pour is an absolute disaster. Massive sinkholes, grittiness, crystallization. Absolutely horrific.

CandleScience Reply

Hi! A member of our team will be reaching out shortly!


I thought I liked this wax while making my first batch of candles then soon realized this wax is terrible!! Massive sink holes LOTS of frosting and I’ve tried everything coconut oil, heat gun, the only think that kind of worked was double pouring! Not worth the hassle in my opinion looking to try the ecosoya

CandleScience Reply

Hi! A member of our team will be reaching out shortly!


This wax was horrible, very disappointed. Made my hobby turn into a disappointing thing. Made many candles for my friends and family to come back to tell me that they didn’t turn out, and asking if they did something incorrect. I would really love my money back for this

CandleScience Reply

Hi! We're glad to have helped troubleshoot this for you!

Candle shop owner

I’m guessing that I am one of the customers that got a bad batch of 464 as well. Mine is very gritty and I’m truly upset because I bought so much of it. So disappointed.

CandleScience Reply

Thanks so much for reaching out to our Support Team so I could better assist you!

464 Wax

I have always loved this wax but what in the world? What I received last week was awful. Soooo many air bubbles it that it’s impossible to work with. Such a bummer when you order in bulk.

CandleScience Reply

Thanks so much for reaching out to our Support Team so we could better assist you!


As I am going to order new batch of wax, I have noticed that everyone is having the same issues that I have been having. I thought it was me. I have been making candles for over a year now and CS is the only company I buy from, and to say the least I am so disappointed in all the complaints I am getting from repeat customers with no HT, along with air bubbles and tunnels. I have had to fix every batch of candles that I have made and I cant afford to have this happening now as I am picking up some great accounts. Please fix whatever you did different!!!!

CandleScience Reply

Hi! A member of our Support Team has reached out to better assist you!


Today I made a batch and the tops are not smooth and I’m getting so many sink holes! I came on here to see if others were having similar issues and they are! GB 464 is my usual go-to without fail. No luck getting smooth tops on now my 4th batch of 6 today. I’m heating a little wax to pour on top and just ordered a heat gun. Any answers would be appreciated!

CandleScience Reply

Hi! A member of our team will be reaching out shortly!


I've only been making candles for the last few months but I've done a ton of testing with this wax and I want to share this with anyone who is struggling because some of the bad reviews are most likely user error. I melt my wax without going too far over 150 degrees. Next I let it cool to 150ish and I add my fragrance load of 6% and stir for 2minutes. I then allow it to cool to 105-100 degrees and I lightly stir right before I pour. I also wrap my jars in tin foil and preheat them with a heat gun shortly before the pour. I get wonderful HT and CT , smooth tops, no sink holes, and no frosting or wet spots. I'm going to stick with this wax and you should too!



Tried this wax 10lb bag. Made several batches of different candles. Couldn’t get it right no matter what I did differently. Some came out gritty. All came out with air pockets and sick holes. Frosted when cooled. I tried several different times and they all came out the same.

Shani frazier
CandleScience Reply

Hi! A team member will be reaching out with troubleshooting steps soon!

Love this wax. Adheres great to the jar. Has a great hot and cold throw!

Katy Brown

I've used 464 from Candle Science exclusively for two years now. Every candle has been perfect - until now. I cracked open the first box in my new shipment so I could fill an order. EVERY SINGLE CANDLE that I have tried to make with this junk is a disaster. I tried to get information from customer service but they made it sound like user error. The idea that I might have to trash 250 lbs. of wax is hard to even fathom. I'm a very small business and I can't afford this. What's going on?

Frustrated Maker

Tons of frosting in last bags

I've been using 464 for the last year and have never had any problems. And all of a sudden I'm having frosting issues using the last 30 lbs I purchased. I thought it was me, and then I came on here and am seeing the same issues as of late. I checked my pour Temps to a tee. Heated my jars to 100. Cooled on a rack. And still frost. Was there a production issue? Tx

Julie G


I have not had a great experience with the batch of wax the I purchased (45 pounds). I have tested several scents using this wax and the cold throw is ok, but the hot throw appears to be non-existent. Disappointed!!!

CandleScience Reply

Hi there! A member of our Support Team will be reaching out shortly with some troubleshooting tips to improve hot throw!

Not a good batch

I just recently bought from candle science for the first time and unfortunately not pleased with their 464 soy. I kept getting white discoloration on the surface of my colored candles and not sure why that is. I’ve been using 464 for awhile now and I understand that there can be an occasional issue here and there but with this wax it was prevalent in more than half of what I made.

CandleScience Reply

Hi there! It sounds like the white discoloration you're describing may be what's referred to as frosting. We have some helpful tips on our Soy Wax Troubleshooting Guide to help manage this, however, a member of our Support Team will be reaching out shortly to help!

Great wax

There was good cold and hot scent throw. Also didn't cave when poured at a high temp.


Amateur Candle Maker

I'm somewhat new-ish to making candles and have always had issues getting a completely even top once the wax cures after it has been poured. I poured (GB464) at around 135 and the top of the candle is a bit wavy. I used the straight sided tumbler which looks beautiful. Overall, the wax quality seems pretty good. Wish I could figure out the issues I have been having. Perhaps I need to pour at a lower temperature (My house is around 66' which certainly may affect how the wax cures). Good product overall.


I've ordered this wax 3 different times...only 10lb bags. The 1st one was ok but the last 2 suck. You cant smell it at all ;( I've tried all different fragrances and 3 different containers also different wicks. I'm unsure to purchase another bag, maybe is there another wax route to go? Making sure I get that good ht and ct. Thanks for your time ❤

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!

No Hot Throw... what’s going on?

No matter what I’ve tried with this wax recently there is no hot throw. Did they change something about the wax? Not going to use to anymore and find another wax because I don’t want to waste my scents. If anyone has any ideas on how to fix, let me know!

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues getting hot throw with your candles. A member of our support team has reached out to you to better assist you!


I'm so glad to see it back, Christmas 2020 was a bugger



I've made candles for years and I can say it's not my method, it's this product. I've tried changing up melting temperatures, pouring temperatures, fragrance amounts, fragrance types, fragrance temperatures, etc. and cannot get ANY hot throw from this wax. Total waste.

CandleScience Reply

Hello! We're sorry to hear you're having trouble with your hot throw. A member of our Support Team has reached out to better assist you!

I feel the sadness in each batch now

I don't feel that this candle wax worked for me as well as it has before unfortunately I did have the same issue some are mentioned my candles are tunneling what happened? I'm doing the same thing I've been doing.

Y. Rose
CandleScience Reply

Hi there! A member of our Support Team has reached out to better assist you!


I have been using this wax for a year and have had wonderful results. I recently was asked to make candles for a store and purchased three 45lb boxes of wax. There is DEFINITELY something wrong with this batch. I made my first batch of 72 candles exactly how I always do, as recommended by CS, and I have no HT and the tunneling is unbelievable. There has to be solution to this problem as I cannot afford to take this loss as a small business.

CandleScience Reply

Thanks so much for reaching out so we could better assist you!

Less wax and higher costs?!

I understand if prices must increase but now you're upping the cost while decreasing the wax amount at a higher price?I've been buying this wax for candles for nearly 7 years. I believe in this company and it's products. I appreciate they are ever evolving and making changes to better thier product but sadly I see a decrease in quality with this wax and now 45 lb case at 64$ last year I was able to buy 50 lbs at 50$ $14 hike and less wax. Sad face. Time to shop a different wax product.

Theresa Howell
CandleScience Reply

Hi! Thanks so much for taking the time to leave your review! The change to the 45 lb cases arose from UPS implementing additional handling fees for any packages over 50 lbs. Golden Brands has reduced the size of the case from 50 lb to 45 lbs to help our customers avoid these additional handling fees.

At the time of the size change, the price per pound remained the same. Unfortunately, due to an increase in the cost of raw materials and labor, the cost of Golden Brands waxes has increased slightly since then.

As always, please reach out to us at if you have any other questions or concerns!


I just started out and no matter what temp I pour or even add the FO I don’t get a good HT. I have tested about 20 candles in different ways. The CT is amazing!!! I have tested about 5 different wicks or more from Eco to CD and still nothing. I’m trying to launch and I can’t if my HT is not good. Can someone help?!

CandleScience Reply

Hi! A member of our Support Team has reached out to better assist you!


I don't understand what's going on with my favorite Soy Wax. I am doing EXACTLY what I have always done and yet I have no hot throw and mix it like I always do and yet my candles look like cloudy ice not the same look as I've always had while drying and a sandy finish look instead of the Beautiful smooth look I've always had. I don't understand, did the formula change or perhaps a different supplier?????? I have my whole 45 pound box minus maybe 5 pounds, afraid to make anymore candles and loose out on my scents 🥺🥺🥺 please fix...


Like the others have said

I have been using this wax for over 2 years. Something was wrong with the last batch. My tops weren't smooth, there was tunneling on some, no HT. I ended up heating the wax to 180 and letting it cool three times and that cleared the wax up a bit, otherwise it was really cloudy.

CandleScience Reply

Hi! A member of our team has reached out with some troubleshooting tips!

Perfect! Couldn't be happier!

I own a small candle business, and needed some more wax since, my last batch finished. First ordered off amazon, but found it cheaper here for less price more quantity. Looked through and read quite a bit of reviews and was skeptical, however due to increase in demand of my candles, decided to take a chance and I am GLAD I did. Arrived pretty fast, nothing spilled or no burst bag, no random particles inside wax! Proceeded to make my candles and it worked Seamlessly! Mixed together well with some FO from candlescience I also ordered from Candlescience. Let my candles cure and tops were SMOOTH, no frosting, no sinkholes, just perfect! In fact I have a candle I made with both wax and fragrance oil burning right next to me and let me just say It smells Ahh-mazing! Happy customer!


Founder, Creative Flare Candles, LLC

Having gone through a few cases of 464 Soy Wax, I am very pleased with the product. The keys to success that I have found is to heat the wax to 190F and hold it there until the air bubbles release, stirring gently as necessary. This is the key to a nice smooth top after cooling. Then add the fragrance and dye as the temperature falls to 185F (or below the flashpoint of the fragrance as listed on the bottle). Stir for 2 minutes and allow the wax to rest until it reaches 135F, per CandleScience's instructional video. Pouring between 135F and approximately 120F seems to be the key to having little to no "frosting". Candles I have poured below 120F are the only ones I have seen with a "frosting" pattern on the wax. That is easy to prevent by warming slightly in between pours towards the end of the pot, and a heat tool works perfectly to smooth out any imperfections that may arise. The candles retain good hot and cold scent throw and look beautiful.



I’ve been seeing a lot of negative reviews regarding this specific wax. As a newbie, I found my candles to look smooth and heat gun either. I’ll have to test different wicks but it looks like CD series work best for this. As for HT, some fragrances are stronger than others. I’ve had better luck with this soy compared to others I guess.



Please do not buy this wax. It is by far the worst I have ever worked with. My customers noticed the difference and I've had to stop production until I find something better. My current supplier is no longer selling so I had to try something new. After many attempts, I've come to realize this is just not good quality. Please save your money and look elsewhere. Not sure why CS is still selling this.

Candle Seller

Owner / Founder of Fur Angel Candles

I've been using CS products for about a year + and I have always had great success with the outcome of my candles. But the last batch my husband bought for me gave me so much trouble. like everyone else, my method had not changed, at first I thought it was me, but I soon realized that I was having terrible issues with this batch of wax. the air bubbles were unbelievable. And no matter what I did, they would not go away. I haven't had any feedback from customers regarding the hot throw, and I hope I never do. I would still like to use the 464 but I will not go thru those problems again. Very disappointed in that last batch CS.

Toni Davenport

I'm so sad!

I was so excited to start making candles again. I have used this wax before in the past, and it worked well. I made 24 candles and the scent was amazing ...or so I thought! The 2 different scents I poured smelled like I had put nothing in them. I burned a candle of each and I shut the door and you could barely smell the fragrance. Not sure why this happened as I use a 8% fragrance load:(

CandleScience Reply

Hi! We're happy to have helped troubleshoot this for you!


I'm use 464 the CT is so strong but the HT is little to none I want to give my customers a good product that's why I choose CS for my scents and wax i would like to fix this problem I have 4 cases of 464 what do I do with them

Hunny bunny candles
CandleScience Reply

Hi there! A member of our support team has reached out via email to help you with your hot throw trouble!

Blue Sky Farm

Recent batches are very difficult to work with. Tons of sink holes and cracks. Not good.

Betty Dryden
CandleScience Reply

Hi! A member of our Support Team has reached out to better assist you!

Poor Batch

I have been using this wax for over 6 months now and I did a bulk order early this month from wax I purchased in Oct. I may have had one sink hole. This recent batch I have had 22 sinkholes and they are not salvageable. It’s so sad to see 8 ounces of four different fragrances along with 30lbs of wax and 20 plus wicks go to waste. I’m hoping this can be rectified as we are aware this is not a cheap hobby and secondly that this can be fixed as I love candle science but I am fearful to purchase another batch. I can’t afford to throw money to the wind. Due to this, I now have to place my launch on hold. Please CandleScience help.

Scentual Grace
CandleScience Reply

Thank you for letting us assist you with this!


I've been using candle science for the past 4 years and I am so disappointed. I made a huge wholesale order of over 240 candles and the retailer complained about no hot throw. There is absolutely no reason why 240 candles that I've made for years and years now have NO HOT THROW.

I have cases of this wax. What do I do with them now? After reading the rest of the reviews, I can't believe others are experiencing these bad batches.


No Hot Throw

I've been using this wax for multiple months now and everything has been fine until my last order of 10lb of wax. I've had so many sink holes in all my candles and there was NO scent throw.. I see a lot of similar reviews saying the same thing around this time, please help. what is happening?!

CandleScience Reply

Hi! We're happy to have helped troubleshoot this for you!

Re: Recent issues with this wax??

I've used this wax for the last half year. I switched from 444 which I had used for a little over two years, and originally had no problems with this wax. Since about two weeks ago, this wax has set bumpy and as if it's made of sandpaper. To test why this was happening (after getting my third 10lb bag), I tested this alongside a standard soywax from Hobby Lobby. In the exact same environment, with the old method I learned and used to make candles, these set perfectly. Holding the candles side by side, the difference is obvious. It's disappointing that 464 has been having these issues recently. I hope they're fixed soon. I'm not sure how much more money I can spend on this wax type, or what the alternatives might be.

Makayla Lockett
CandleScience Reply

Hi Makayla! A member of our Support team has reached out to you via email to assist further!

I was initially wary of buying this wax due to all the negative reviews, but took a chance anyway. And I'm glad I did! I followed the directions and added oil @ 185F and poured around 135. My cold and hot throw are both nice. I have not yet experienced any issues with the wax and I used the entire bag of 10lbs for holiday gifts this year. The ones I've burned so far have all smelled just fine.


Sink holes, cracks and no hot throw

There is definitely something up with this batch. I’ve worked with this wax before and have never had any issues with sink holes and cracks. I’m getting a decent cold throw but absolutely no hot throw at 10% fragrance load and 15 day curing time. Very upset to say the least.


I love this wax

Keesh Kandles

Still Very Unhappy!!!

I'm so very sorry that others have the same horrible experience with the recent batch(es) of this wax but it's still a little refreshing to know that it isn't me or my process. I've been using this wax off and on for some time now and never had the issues I've had with this 45lb box (sinkholes, cracking, and 0 HT). Tremendous waste in money, wicks and fragrances that I'm not in a position to throw away at this point - not to mention the customers I've lost because I've been unable to fulfill requested orders - some of which were prepaid. I've read a review which stated that CS just won't accept any responsibility for this defective batch ... Understatement of the year! There are far too many negative reviews for there not to be an issue, but I feel like CS basically blamed me and my process and stood firmly behind this defective product - after they told me through weeks of communication that my process sounded spot on. So, my reality is simply this: I'll use CS as a supplier for the fragrances I need and locate another supplier for my Wax. This wax is bad and I've put it where it deserves to be - in the garbage! The Holiday rush for me has come and gone and I'm so amazingly ticked off at this point that I'm speechless. Good luck everyone.



I've been using 464 for three months now, and I'm noticing customers are stating they can't smell the candle while burning. During my test, some FO have fair to good CT, but the HT isn't always there. I'm using the suggested Wick sizes for the container and the maximum FO load. What can I do differently, or use, to achieve good CT and HT?
I've finally mastered the technique to good glass adhesion and minimal frosting with the color, if i get the throws right, I'll have a stellar product.


I use this every year at Christmas...

All of the recent negative reviews had me really panicking about ruined candles this year.

I am surgical about my process - and this year was just as fine as all the past. No pitting or tunneling or anything. I always heat my jars to 100', work in a 70-75' room. My 10lb bags were from lot 7/14/2020 and they were just great.


This wax was incredibly easy to use, held a lot of fragrance, and burns evenly. I am just starting out and this worked perfectly for me.


Skin safe

I recently just got into making candles and I’m wondering Is the 464 soy wax skin safe


Absolutely No HT

Pretty frustrated. I followed all directions and my candles have absolutely no HT. The CT is great and the fragrance I ordered smells wonderful but once the candle is lit it's like burning plain unscented wax. No scent at all! I wish would've read more reviews first, now all my Christmas gifts are ruined.

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you to better assist you!


The hot throw isn’t there and i’m not sure if it’s the wicks I use or the temp i am adding or pouring at. The finishing is smooth but when testing i found that when I finish lighting the candle and it solidifies the finish is bumpy and there are sinkholes. Not sure what I’m doing wrong. please help

CandleScience Reply

Thank you for allowing us to help with this! Have a great day!

Defective 11/20/20 Batch of Wax

There is definitely something wrong with the batch of 464 soy wax (11/20/20) - have been using 464 for years and have been producing our current candle scents for the last two years and never had issues that I am currently having with the recent wax I received. The candles are flaky and have sink holes and are currently not salvageable. Pretty disappointed at the quality of wax that I received in this recent shipment especially considering we bought 20- 45lb boxes of this.

Nathan S
CandleScience Reply

Hi! Thanks for reaching out so we could assist!


purchase 6 of the 45 lb cases batch F 11-20-20. There is no doubt at all that there is something significantly wrong with this wax. I have been making candles for over 10 year. Have used Golden 464 for many years at same temp, with same fragrances. There is no fixing my candles with sink holes, flaking ect... The wax almost felt gritty when I scraped it out of containers to try to reuse the containers. This IS NOT USER error. It is a problem with there product and they are not taking responsibility for it. This is no time to be not taking care of small businesses. I have wasted a lot of money, fragrance and wicks over this. Disappointed with the management t Candle Science to say the least.

CandleScience Reply

Hi! Thank you for speaking with us and giving us a chance to help troubleshoot your wax! If there is anything else we can do to help, please don’t hesitate to reach back out to our support team.

Soy 464 wax

I love this company, easy site navigation and TONS of information on how to use their products! I watched Kevin’s video on using this wax, great info. So I will start making Soy candles wish me luck!

Planet X Gail Wright


I have been using 464 wax from Candle Science for the past year and it poured beautiful. I ordered a 45lb box last month and now every candle I pour has sink holes and bumpy. This has never happened before. I don't know if something changed with the formula or conditions but very disappointed. I have working to fulfill last holiday orders and this is not acceptable.

CandleScience Reply

Thanks so much again for giving us a chance to help with this, Nicole!

This new wax sucks. I don’t understand why all my candles have sink holes. I didn’t have this problem before when I ordered the same wax in September. I read all the reviews and didn’t have that problem up until I ordered two new 10ib bags lasts week. What is going on!??? I’m very disappointed now I have to buy wax elsewhere because of this inconvenience!

CandleScience Reply

A member of our Support team has reached out to you via email to assist!


I ordered the 45# box of this wax after reading MANY reviews. I am a beginning candle maker. I am in the PNW with high humidity and colder temps right now. After reading reviews this is what I tried. Preheat my oven to 170 degrees. This is the lowest my oven will go. Place any candle jars in to heat up. Heat my wax to 185. Add my colorant and fragrance. Cool wax to 165 degrees. Remove jars from oven and wick them quickly, then SLOWLY pour my 165 degree wax into jars. Cool wax and jars slowly in a warm kitchen. This prevents most all tunneling. I still get some frosting, but for the most part my candles are smooth and BEAUTIFUL. I seem to have a difference in brands of fragrance oils. Adhesion to the glass is really good for the most part. Probably 95% or more. I let my customers know that variation in candles and frosting is normal for this kind of natural wax. People LOVE that the wax is 100% US grown and processed and the wicks are all natural cotton. I know that more practice with different brands of fragrance will improve my techniques, but honestly, this is a BEAUTIFUL WAX!!! Cold and hot throw is beautiful, and I feel really good using such a high quality product. Thank you so much Candle Science!!!

Thyme To Bee Farm

Love it

I have been using this wax for 4 years and I absolutely love it. The was a weird batch one time, but 95% of the time this wax works amazingly. I typically have smooth tops with very minimal frosting, if any. I have great hot and cold throw as well. I usually use this at 10-11% for pound and have wonderful results. When I first started using this wax, back when I was learning everything, I had a hard time with rough tops and it just didn't seem like a good wax. However, you learn through practice what makes this wax tick! This is a great wax, but you just have to learn what works best in the environment you are in, do you need to pour hotter, cooler, adjust your fragrance load, or wick? I have learned that I actually need to pour a little hotter than what is recommended on their page.

Perfectly Soy Candles

Hot Throw is Not As Expected

I purchased two 45lb boxes of wax for my candle business after constantly being recommended this wax, however I find that the hot throw is very inconsistent. There are some candles that have a good hot throw, however most do not. I have also read other people’s reviews sating they are having the same issue with hot throw. I do not want my customers to get candles without scent throw! Any help/suggestions from CS would be much appreciated!

CandleScience Reply

Hi! A member of our team will be reaching out shortly!

Bad Batch of 464, buy elsewhere if you are a small business that can't afford to lose a significant amount of revenue!

I've always used this wax and Candlescience since 2017 when I started my business but what they are selling now is very faulty and has caused a detrimental impact on my small business. In the past if I had ever received defective or broken materials or short bottles of fragrance oil they had always been very accomodating and quick to help me resolve by replacing the items. Their customer service was incomparable! Not in this case. I have been corresponding with their customer service department for 3 days now and each e-mail has a new batch of questions prolonging their neglect to rectify and accusations that this must have been my process instead of resolutions, answers or help. My process in making candles has never changed and I have not once had any issue with this wax until I started using this new batch which I paid over $100 for. I wish $100 was all I have lost. I made 17 big batches candles as I normally would in a tempereature controlled workroom, 10% fragrance oil added to temperature controlled industrial wax melters at 185 and poured into clean warm jars at 135 and the next day they all had puddling on top, unfixable sinkholes, wet spots, flakes of foreign matter in them and I have not only had to cancel and refund all my customers orders- I also lost the cost of jars, fragrance oil and wicks that I spent to make all the candles. In the e-mail correspondence I was questioned about my process and when I answered the first lot of questions, 24 hours later was sent another e-mail with more questions, no answers, no resolution. This is faulty wax clearly shown in majority of these reviews and Candlescience is not taking notice, not hearing their customers and also continues to sell it anyway. Since purchasing an overnighted batch of 464 elsewhere, having no issue with any of those candles made it clear that it is an issue with Candlesciences 464 but they refuse to take responsibility. The purchase of this wax has cost me greatly and devistatingly at a time where small businesses like mine rely on holiday income as most of my annual income and it is utterly disappointing that they have yet to offer a refund on the wax at the very least. Please stop selling this batch of 464 Candlescience. Please listen to your customers, your small business customers suffer detrimental losses and you have to do something about it.



I purchased this wax back in October and all of my candles turned out perfectly! The tops were extremely smooth and the hot throw was great. I re-ordered tw0 10lb bags and every single one of my candles has turned out lumpy with giant sink holes. I have read the troubleshooting guide and have made small tweaks, but I still end up with the same result. 20lbs of wax and $$$ in FO wasted. This had to be a faulty batch (Lot 11/18/2020). I reached out to CS two days ago, still waiting for a reply. Just very disappointed.

CandleScience Reply

Hi! Thanks for reaching out so we can help. A member of our team will be reaching out shortly!

Did regard any review not 5 stars

I have owned a candle + gift + decor company for 8 years ! Making a candle takes dedication, time, money and perseverance! It is not a one shot success! There is nothing wrong with the wax! The creator behind the product is at fault. Test ! Test! Test! This wax deserves nothing more than 5 stars! Some of the biggest “small” candles company’s use this. NOT EVERYONE WHO MAKES A CANDLE IS A CHANDLER! Simple.


I love it

I love this wax, but some of my clients are asking if this was is Gluten Free and I was loking for that information and I dont see anything aboth that. I know that is Soy wax but I need help with this. Thank you


No hot throw

The hot throw isn’t there. Not sure if it’s the wicks I use. The finishing it’s smooth and not getting an even melt pool. Not sure what I’m doing wrong

CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your candles. A member of our support team has reached out to you via email to better assist you!

Home Candle Maker

I am not a pro at candle making however this is the best wax I've ever tried. It literally is so smooth. I've tried 2 other off brands that cost more and are not smooth. I would always have to top it off with more wax. I am not sure as to why this was has 3 stars. It deserves 5!!!



I love this wax but can i use my leftovers of this wax to make clamshells? would it work or go horribly wrong?

CandleScience Reply

Hi There! Thank you for leaving a review with us! A member of our support team has reached out to you via email to better assist you!

Sinkholes and bad hot throw

Pretty bummed about this order. I was hoping to send out my candles for presents for the holidays, but they all have sinkholes from air bubbles after the first burn, and arent smelling strongly while burning (followed measurements and procedures).


wonderful for tins and melts

Used this wax to make candles in tins and wax melts! Was able to pour at a higher temperature without cracks or sink holes. Will buy again :)



I have been using 464 wax for my candles since March and LOVED IT. I was buying 10lb bags and my candles always came out perfect!
Recently I purchased the 45lb box. Trying to save costs. Since then, I have had sinkholes in EVERY CANDLE. I have reached out to customer service 3 times and keep being directed to the troubleshooting guide. It clearly states in the guide that "Air can become trapped in soy wax during the manufacturing process." This tells me that I have a bad batch of wax.
I understand that the candles can be fixed with a 2nd pour and heat gun but this is time consuming and delays my production. It also does not create the same flat surface you see in the original pour. I am very frustrated and I believe that customers with this batch should receive a new batch.


Something not right

Since I started to make candles i always used 464 and never had any major issues...but my last 10 lbs bag order 11/10/20 is a terrible batch....stink holes, no CT/HT at all...never experienced is terrible...such a waste 😪
Hope this dont happened again in my new bag i order.

CandleScience Reply

Hi there! Due to the properties of soy wax, it can be common to see sinkholes from time to time once a candle has cooled. Rest assured, this is easily rectifiable with a few slight adjustments! A member of our Support Team will be reaching out shortly to help!

Soy Wax 464

This wax is decent! Works well with my FO that I use for my customers.


Something off

I first purchased 5 lbs of Soy 464 wax on Aug 2020 and had amazing results with 3 different fragrance type. Decided to reorder again on October 2020 and this time around the results are disappointing. The latest batch doesn’t have any hot scent throw. I have followed directions perfectly and tried different fragrance. It is especially disappointing because I made this new batch to give as gifts during holidays and now stuck with no scent candles.

CandleScience Reply

Hi there! A member of our Support Team will be reaching out shortly with some helpful information to improve hot throw!


I've been primarily making Paraffin Wax Candles for quite some time now with Soy Candles mixed in my rotation when my customers request them. I've purchased several of the 10lb bags of 464 from CS - 90% of my supplies come from CS so I would like to believe that I am a loyal customer - and have always been pleased with the results (my customers have as well). I've recently had a surge in the requests for my Soy Wax Candles so I figured I would just purchase the 45lb case so I would have the wax on hand. Horrible choice!!! I have changed absolutely nothing with my recipe and these are the worst candles ever. Frosting, sinkholes and cracking like I've never seen in any 464 I've purchased from CS in the past. I've tried adding the fragrance at a lower temp and pouring at lower temps - nothing helps. I chose not to pay attention to the negative reviews because I had always had positive results with my own recipe / technique so I figured I wold be alright - now I've completely wasted a boatload of fragrances and I have a wax on hand that is proving to be useless. Not to mention that I'm dreading losing customers and being viewed in a negative light because I've promised to fulfill several large orders that I will not be able to come through with - I absolutely cannot sell or even give these candles away. I hope CS is truly paying attention to the reviews on this Wax (464) as something is terribly wrong with it as it stands.

CandleScience Reply

Thank you again for giving us the chance to help with this!



Zacari's Treasures

Very Very Unhappy

This is just a follow-up to a previous review about this wax. I've now allowed my candles to cure for 29, 30, and 31 days - 3 separate batched, 3 different wicks in each batch, another 9 candles and wasted fragrances that aren't worth mentioning. I'm frustrated and embarrassed with this as I have promised Holiday candles that I cannot produce. This will undoubtedly lead to a loss of customers and at a time when myself as well as others cannot afford to lose customers. I've relied on CS for all my supplies for quite some time now (in fact, I just placed another order for fragrances just minutes ago) - but this is ridiculous. CT is great - HT just doesn't exist regardless of what I do! I have always had wonderful results with this wax - but there is definitely something wrong with this batch.


I love my 464! I feel like it needs some more recognition! My customers love it and I love working with it!


Owner of Crystal Lite Candles

I love this wax!!! And so do my customers. I get raving reviews on how my candle can make a whole house smell great!!! I am using 1.5 oz of fragrance oil though. And the price is great!!! other waxes cost twice this much!!!

Jasmine Dorsey

I have been making candles for a little over two years. This wax doesn't have any hot scent throw. I follow directions perfectly, add 1 oz to one lb of wax let cure 2 or more weeks. Smells great cool, no scent when burning. Made 200 candles, just to find out this wax has no scent throw.

CandleScience Reply

Hello! Thank you for leaving a review. A member of our Support Team has reached out to you via email to better assist you!


I purchase this wax and had high hopes for a low effort wax. Unfortunately it did not provide the look and quality I was l hoping for. First after watching numerous videos on temp and correct pour the wax hardened into a chalky uneven look. During a test burn it wasn't a smooth consistency, it was more like a clumpy edge. I was very disappointed after paying so much for product and shipping. I will return to a different wax. This was a very difficult wax to deal with.



After careful review I decided to go with this wax and I have tried different wicks and adding FO at different temps. After 2 weeks of curing there's absolutely no HT. Help please...

CandleScience Reply

Thank you for letting us help you with this!

464 wax sinkholes,craters...bad batch?

I've read reviews from people about the 45lb box having major problems so I decided to stick with buying multiple 10lb bags. Unfortunately I believe I got a bad batch because all my candles have major sinkholes, craters and I've tested a few and they are performing terrible.I feel disappointed because this is a waste of time, fragrance oil, wax,wooden wicks which are not cheap and other supplies. Can someone people help me? I've tried reheating with a heat gun but it is beyond repair. The batch of wax I purchased in September and previous months was perfect but my recent purchase a few weeks ago has become every candle maker's worst nightmare. This will delay the launch of my website and set me back lots of money in trying to fix this issue because I cannot sell inferior products that could possibly be refunded and ruin the first impression for potential customers of my new candle business.

CandleScience Reply

Hi! A member of our team will be reaching out shortly!

Was there a formula change? I ordered almost 900 dollars worth of wax at the beginning of the year and just used it all, so I made another purchase. One box to get it quickly and then spent a few hundred dollars on more boxes that I haven’t received yet, however, I just mad 30 candles and ALL but five have tunneling and sink holes. I have never had this problem before. When trying to figure it out I’m looking at the wax box and it seems the label has changed and there’s a few more numbers after the 464. Has the formula changed? I can’t afford to take the time to fix all of these. It’s not a big deal when you’re only making a few for holidays gifts but I’ve got shelves to fill quickly for the holidays and this is detrimental. Please help me figure this out because I love candle science and don’t want to go elsewhere

CandleScience Reply

Hi! We're glad to have helped troubleshoot this for you!

Art Gallery Quality

GB 464 was my first real, 100% soy wax (not the cheap stuff) and I love it. I've encountered the holes, sinkholes, and bumpy tops, but have gradually been figuring out how to fix them one-by-one. Sinkholes involve a heat gun and some persistence.Bumpy tops have been fixed with excrutiatingly slow cool times (about 30 minutes to cool a 1oz layer of wax).
I use a relatively low fragrance load (about 4%) and cool for 5 days and while my candles are certainly fainter than most store-bought brands, my customers have adored the change of pace conpared to the typicall fragrance load in candles. I only wish 20lb bags were an option since I go through wax fast, but not enough to warrant a 45lb case.

Gayest Witch Candles

no HT at all

I love how the candles came out look wise. I cured the candles for 2 weeks, but when I lit them no smell whatsoever. I need help because I just purchased a new bag of wax thinking this would be the perfect wax. Help please.....

CandleScience Reply

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Great wax for starters. I have not tested out other types of wax, but this is very easy to use. One 1lb does not go as far as I thought it would. I got 5oz tins and 1lb filled 6 of them. Also, I should have done more research for how much scent goes into a pound; one pound needs one ounce of scent!



I see a lot of mixed reviews on this wax but I have been using this wax for 3 years and I can tell you that it's all about the pour temperature, the candles tins/jars you're using as well as the type of fragrance. Each scent/fragrance oil reacts differently, and whether you use glass jars or metal tins, the temperatures need to be different when pouring. I love this wax and will not use any other kind!

Harmonia Body & Home

Well, I have made a couple hundred candles with this wax at this point and I can say it's all about your temperature. I made one batch at too high a temp (over 200 degrees! I was trying to melt some stubborn dye bits!) and they all came out terrible for color and frosting. It was awful. Smelled good - but looked terrible. So I always add fragrance and dye at about 185 then cool to 135ish for pout. If I cool any more, they frost. So if you find the right temp for where you are (I am high altitude) and stick with it, they turn out GREAT! Wonderful smell!



first I have a question? does wax expire or get bad over time? if yes then mine was probably. this is my second time ordering wax for my candle line and to be honest I am very disappointed this wax gave me had time and I can't even update it on my line. I really wasted my money on this one

CandleScience Reply

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Don't throw in the towel after one try!!

Okay so this is definitely not my first review on 464 but I feel like I have to say this: PURE SOY WAX LIKE 464 AND 444 ARE STUBBORN AND IT TAKES TIME TO FIGURE IT OUT. 464 is so stubborn that it took me months to get to a point where I know exactly what to do to make my candles look and smell perfect.
A lot of people get big mad about this product because of sinkholes, bumpy tops after burning, frosting, that the HT isn't there, *insert other*. Frosting and bumpy tops after burning is just an artifact of soy wax; it is totally normal. Sinkholes are also normal with just about any wax you use. I know lots of people who struggle with sinkholes in soy-paraffin or plain old paraffin. To fix sinkholes, I always tell people to invest in a good heat gun. Those will fix it right up, easy peasy (plus its fun watching sinkholes fill in) and I love my heat gun.
The only minor downside to this wax in my opinion is the long cure time. Let your candles cure and develop and overtime, they will turn out great!!! Don't start testing your 464 candles after a few days... do it after at least 2 weeks. I wait one month after running tests on my candles when I want to test hot throws or new scents. I find that the hot throw is so strong (8% fragrance load) after a few weeks and my customers love it. 464 isn't a type of wax to try once and get it working right off the bat. Take some time with it and learn the kinks of it. I love this wax for my container candles, even if it is stubborn!

PS - I don't recommend adding your fragrance lower than 185F and I also don't recommend doing higher than 10%. I did this several times and had problems with sweating.


Great Wax

Best wax for container candles. This wax is very good for beginners in the candle making. If you want to obtain clean and perfect candle this is a very good option.


Good Stuff

I like their wax. I have been using the 464 wax. The only issue is the cost of shipping. A lot of other websites are cheaper and I may have to buy in bulk some other way.


At first I ignored all the bad reviews and focused on the positive ones and it turns out the same thing happened to other customers is what happened to me. I looked over the video and made sure I followed the directions and same thing!! Crazy to think that I have wasted so much money into something I thought it was worth the investment. If only candlesciene can accommodate and send another new batch of soy wax to provide their customers compensation.

Yenniffer Duran
CandleScience Reply

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Success 464

We just completed 100 candles with this wax with 100% yield absolutely no imperfections a nice smooth surface 👍this was a great batch of wax !!!!!!!!

Serge richard

It’s Wonderful

I only use 464 for my candles. I get a beautiful HT and CT no complaints from my customers.


Love it!

I heat 1 pound in the microwave for 4.5 minutes, add 1 oz of scent, stir for 2-3 minutes and they come out perfect every time! So happy to to have found this be it has helped me build my business! Thank you!


Too much Frosting

Been making candles since March of this year so I'm still learning about candle making. I've ordered this wax twice and I'm noticing more frosting and the longer the candle sits it starts turning white, especially my colored candles! This is becoming an issue as far as in appearance...can someone please offer any advice as to how I can stop this?

The Candle Chick LLC
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When u follow the directions for heating and pouring u get ALOT of frosting. Please try to figure our your own formula. I did heat 175 pour 110. And I got very minimal frosting and great CT & HT.


Love it!

When I started making candles, I seen 90% of people using 464 so I decided to use it. So glad I did because I love it! Great CT and HT and lovely smooth tops!


I recently bought 45 lb of Soy Wax along with Quite a few items that cost a few hundred dollars. What is going on with the wax. The first batch I got was great and the candles lit well. I am using the 8 oz candle tin and the flame is burning nicely for a short while and then it gets smaller and smaller, then leaving a lot of wax on the sides of the tin. One batch that I made even cracked in then tin once it was lit. I am quite disappointed. Please help with this issue as I am in the process of opening a business.

Sarah W

Hi there. I am new to candle making and recently ordered a 10# bag of 464 with a couple ounces of FO. I watched several tutorials and followed detailed instructions, heating my wax to 185, adding 6% FO, cooling to 135 and then pouring into 8oz tins that were heated on the lowest setting in the oven to prevent pulling away. I used ECO 18 wicks and the candles came out beautifully, with smooth tops, no cracking and amazing cold throw. However, after burning, there is absolutely no hot throw. I did a little more research and realized I should cure up to 2 weeks, so I mad another batch following the exact same procedure, but adding 10% FO this time. I am waiting for both samples to cure, but in burning a votive that I made with the excess wax on a daily basis, there is still no hot throw whatsoever. Are there any tips to get strong hot throw with this wax, or is there an issue with the recent product that has been shipping? It seems that there are other candle makers that have been using the wax successfully in the past, with the HO issues coming from more recent shipments. I hope I can figure this out, in which case I would give higher marks.

CandleScience Reply

Hi there! A member of our support team has reached out via email to offer some assistance!

No HT at all!


Not good

I know 464 is "in" and the "cool thing to do" Soy wax is trendy and popular and basic, just like a new coffee drink from a particular coffee shop. Everyone is doing it so I want to be do it too. I want to be cool. I want to take pics of my cool coffee drink & post it on social media, but in this case it's wax. This wax sucks. You are not cool. "You can't sit with us!" It's temperamental. It does not hold color well. You have no Hot throw unless you let you let it sit for what seems like a year. Glad I gave up on this wax and sold it all on a local yard sale site. It's like dealing with an unruly child who won't listen.

Candle lady
CandleScience Reply

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little to no ht

The cold throw in this wax is amazing but when lit, i can barely smell a thing. I'm using 10% FO. Its disappointing because I've made several candles and now I'm not sure if they are even going to sell. Super discouraging.

CandleScience Reply

Hi there! A member of our support team has reached out to offer some assistance!

Sorry, I meant CD 18 wicks in the previous review, not Eco 18. Thanks!



I neglected to mention in my previous post about this wax - CT is absolutely excellent. The HT is totally non-existent!!! I truly cannot understand what is wrong with this wax that was once a great go to. It's as if I'm smelling a scented candle for CT and burning a non-scented candle and attempting to get a Fragrance (HT) out of it.


Hot Throw isn't as strong

I'm so glad that some of the comments address what I've noticed about this wax for about a month. First, I do love this brand of wax and have been using it for about 6 months. However, I have recently noticed that the hot throw is weaker than previous bags I've purchased of the same brand. I had a customer complain to me that the scent to their purchased candle was weak. I have been using a 7.5% FO to my 12oz wax in a 14 oz glass container, using 3 wicks but now I am increasing my FO to 9.1-9.3%, with a little wiggle room in the event that I need to increase. Not sure what more to do and I don't want to switch to a non-soy wax.

Omar Calderon

Great wax!

Easy to use and blends well with fragrances! I will continue to use for my small business!

small business owner

Disappointed with last batch

I have been using the 464 soy wax from CS for about 10 months now. It took a while to figure it all out because of frosting and sink holes, but I did. I use 10% fragrance oil and it was great. Heat it to 185, add fragrance oil, add color (sometimes) and pour at 160 because my house is really cold and when I did it at 130/125/120/140/150 it was horrible. Therefore, for the last 5 months my soy candles have been really good. However, this last batch of candles made with the 464 have been bad. Every single candle had sink holes, major frosting and no smooth top. I had used the heat gun (took several takes) to try to fix them, but some actually I had to re-melt them and do it again. After I re-melted them, I still had to use head gun to fix them. I love soy wax (464) but super disappointed with the last batch. It takes me 3X the time to do a good candle then it did before due to the wax I got.

Adelina Ana

Candle Maker

I am going to keep trying, but so far, the HT for this wax blows. I love the look and ease of use of this wax. Also burns very well, just no HT.
I'll keep playing with temps and FO% and wicks and see if I can dial it in. But, I am ordering some Coco/Soy blends to try in case my patience runs out.


It takes some finesse, but practice makes perfect!

I've been using this wax for about 6 months now, only having ordered from CandleScience within the past 3 months. I will say, this wax can be finnicky to work with - but that's soy wax in general. I agree with some of the other reviewers that I've experienced a lot of tunneling, bubbles, and separation from the jar but with practice those issues have largely subsided. For the tunneling/bubbling/weak hot throw issues, I agree that adding the wax at a slightly lower temp (I add at around 160) and pouring at 140 helps a ton. I use 1 oz of fragrance oil per pound of wax consistently and this seems to help. As far as the separation from the glass goes, I've found that heating the jars in my oven at the lowest setting while I'm melting the wax and making preps to pour is the best way. It also helps a ton with the wick sticker fully adhering to the wax and makes it easier to set the wick without it pulling away!

Hopefully some of these tips help :) Not an expert, but a thorough experimenter and this seems to work really well for my candles!

Sidenote - CS customer service is amazing. If you're having issues, reach out to them! They're the experts and they can help troubleshoot. Don't give up!


I purchased large quantity of 464 soy wax and I’m not happy with the results. My candles have cracks and flaking. I’m going to stick with paraffin wax. It may be more expensive but at least I get a nice looking candle. What do I need to do to prevent the cracking and flaking/frosting with the soy wax? So annoyed with the results.

CandleScience Reply

Hi there! Thank you for your review. A member of our support team has reached out via email to assist further with this!

Noticing a possible quality issue

Last month I would have given this wax 4 stars. However, this last batch of candles made with the 464 have not been as good as the first few batches. I've done nothing different, yet way more tunneling and frosting have occurred. Some I've been able to fix with my heat gun, but not all. Very discouraging.

Spoon Valley Co.


I almost gave up on making candles until i picked my order up today. I really feel like a pro and I'm now ready for the real world now lol..The scents smell soooooo good and mt candles don't look like i'm nervous anymore.I'm ordering big right now that's how excited i am..I hope 5 years from now i write another review from my brand new home thanks to my candles selling like hot cakes. Thank you Candles Scents

Hakimah Beck

Only Wax I Use

Granted I haven't tried another wax to use but I haven't had any issues with this wax for the most part - I have used this wax for several years. I always use 1oz oil to 1lb wax.
The only time I had an issue is when the wax was sinking/crinkling slightly on top - I think this was due to the pouring temp sometimes (my fault) - other than that it has consistently been a great product! I always purchase the 10lb bag.


Zero Hot Throw

I watched the video and followed the instructions as well as tried multiple fragrances to see if it was a fragrance issue. Heated slowly to 185, added fragrance at 6-8%, let cool and poured at 135. I tried over 10 different fragrances I purchased from CS and zero hot throw. ZERO. I also used the jar and wick estimator and was getting a perfect wax pooling and flame...nice cold throw, but absolutely nothing for a hot throw. Really Really disappointing!

CandleScience Reply

Hi there! Thank you for leaving a review. A member of our Support Team has reached out to you via email to assist you further!


We make Mason Jar Candles and Melts and this wax works great for both of them. I would recommend this wax for container candles.

Chris Shaefer

Awesome Wax-- Please don't discontinue!

I have been using this wax for 3 years, the best out there. I tried MANY other waxes when starting my company. Nothing compares. Not sure why all the bad reviews!!!

Leather + Lace Candle Co

It seems the new 45 lbs box is a different quality than the 50 lbs. It now takes about 3 more ounces than usual to fill 6 mason jars, which also now have bubbles and tunneling that wasn’t happening heat gun is working over time :!
3 more boxes to go through will give a better idea..


HT not there

Heat to 185. Put 1.6 oz of oil (10%) into 16 oz. of 464 soy oil. Stir a couple of minutes. Let cool to 135 pour into container's. Using eco 18 wicks. What am I doing wrong. Do I drop to 8 percent or jump to 12%? I also plan on using Vybar 260.

CandleScience Reply

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It took 10 pounds of wax to get right.

Personally I like this wax a lot but it took a lot of trial and error to get a night hot throw . I followed the instructions to go with the wax and found my candles smelled good while making and completely burned off by time time I lit it. Even after waiting 3/4 weeks. What works for me is
Melt wax 185°,add color and fragrance oil at a lower temperature roughly between 150-135 ° stir for about 2 minutes then pour & cure.
I find adding a lower temperature instead on 175° keeps the oil from burning off while cooling

Elise Studios

Excellent wax

I have such great success with this wax. It works so well and produces great candles.


Smooth Great

The wax is great but let me ask when I follow the instructions for this wax I pour in a 10 oz jelli jar and it is great no holes or anything, but when I go to test it I use a 12 10 inch wick I got in a sample pack, The recommended wick for this wax and jar, so after I do my burn and blow it out after it cools I get little pours (curators) is this normal I also add my FO? Unless I am using the wrong size wick, all wax melt around the sides after 2 1/2 hours, I burn for 3 hours only.

It is great for my melts but I want to use it for my candles also, please help if can, thanks..

CandleScience Reply

Thank you for your review! A member of our support team has reached out via email to help out with the issues you've been experiencing!

The finishing of the candle is great. No sinkholes, sticks ok to the jars, not too much frosting. The problem I have is the hot throw.. the cold throw is amazing it smells amazing makes you think when you light it it will be so powerful but when I light my candles it is so poor. I literally smell nothing.. I am adding the fragrance oil at the time recommended on bag also on the site I have wasted so much product. At the end of the day I am throwing my money away.. I use your fragrance oils and the wick recommended I am so disappointed.

CandleScience Reply

Thank you for your review. A member of our support team has reached out via email to offer further assistance!


I bought this wax as I always do and this time it just seems dirty. I keep finding fragments in it. So frustrating. Not happy. I think it is time to try something else.

Sweet Scents
CandleScience Reply

We're so glad we were able to help troubleshoot this! Thank you for giving us the chance to help!


I spent maybe about two months researching this wax before finally ordering and I'm so unbelievably thrilled with the results. GB 464 has not disappointed in the slightest. The cold throw is IMMACULATE! I mean, Potpourri who? No sweating, fantastic glass adhesion and even though this was my first time making candles, not a single bit of frost. I wanted to wait a few days before typing up a review though so my first set of candles had time to cure.

I lit the first sample after two days. The melt pool was fantastic but the scent was nowhere to be found. HOWEVER, after letting it burn for about three hours the lovely fragrance started to fill the room. On the second day of burning, the hot throw was immediate. I'm not sure what to make of that but, I do want to speak on the hot throw. It works, I believe the tester I light up after day five is going to smell wonderful immediately.

Neka Marie

Do not buy

I have been buying 464 from a local candle supplier in the past. But because of covid supply chain issues they’ve been out. I bought the 45lb bag and have only had issues. Severe cratering, no hot throw whatsoever. So disappointed.

CandleScience Reply

Hi there! With 464 being a natural product, soy wax can vary from batch to batch depending on the source oil, time of year, and a variety of environmental factors, and some batches can certainly be more finicky than others. We've found that small adjustments to the candle making process often help remedy these issues! Two of the biggest things that help with a stronger hot throw will be adding your fragrance oil at 185 degrees, and allowing your candles to cure for 4-5 days at a minimum. We've also found that pouring your wax at a higher temperature helps greatly with having a smoother surface for cooling! If you're still experiencing these after trying out these tips, please feel free to reach out to us at and we'll be happy to help!

Been purchasing this wax from CS for a few months now, followed the guidelines laid out for heating and pouring, but I STILL have terrible tops and at times sink holes. Please offer a little guidance.

Business Owner
CandleScience Reply

Thank you for your review! A member of our support team has reached out via email to offer further assistance.


I am looking at the comments and I cannot believe people have an issues. Just to let everybody know, I don’t have NOT ONE issue with this wax whatsoever!!! I’ve been doing this for a few years now and this is overall the best wax I have ever used. Hot throw is great. Nothing but customer satisfaction every single time. Everybody’s ingredients are different, mine are superb!

Adam Andrews

Chief Dreamweaver

I have used this wax extensively to make thousands of candles for 3 years and in the last 8 months have been having nothing but issues. Craters, tunneling, always have to do a second pour. What has happened??? CS, if there are tips to share, please do. Heating to 185, pouring at 135 like I have since I began candlemaking. About to try to change waxes because of it after it being the only wax used to build my line. Disappointing. :(

CandleScience Reply

Hi there! Thank you so much for leaving a review. Our Support Team has reached out to you via email to further assist you!

I've been using this wax for 5 years and I've never had a problem. I use mostly scents purchased from here and have only had good reviews from customers, I was surprised to see so many poor reviews for this wax, so I thought I'd give it some love.


No Hot throw

I've been heating my wax at 185 and adding my fragrance to 180. I stir for a few minutes and pour at 135 . I use a 10% fragrance throw like asked and still no hot throw. I've tried different wicks and have let them sit for 2-3 weeks before testing. not sure what I'm doing wrong.

CandleScience Reply

We're so happy we could help troubleshoot this for you!

Horrible wax

I haven’t bought wax from candle science since last fall. I’ve been getting the Golden wax 464 from a local candle supply store but they’ve been out all summer so I had no choice but to buy from here. However, every candle I’ve made has had craters. I haven’t changed anything besides where I bought the wax from. Very disappointed. Not only did I spend $$ for shipping but now wasting time using a heat gun to fix each candle.

Breanne Mims
CandleScience Reply

Hi! We're happy to have helped troubleshoot this for you!

non of my candles turned out

I bought the 45lb bag of golden wax 464 and the candles I made with them all turned out horrible! I tried adjusting the temps, coloring, fragrance and nothing helped. I don't know what to do with all that wax. I wasted all that fragrance on candles I cant sell. They tunnel and have craters. I did everything the same like I did with a different wax I used and they came out perfect so I know its not my mistake but the wax.:(

CandleScience Reply

Hi there! A member of our support team has reached out via email to offer further assistance.


I’m a little disappointed. Candles smell amazing COLD, no HT!!! I have no words. 😕


Cloudy Wax

I ordered three 10lb bags of wax and two out of the three were so cloudy even after the recommendations from CS. I am so disappointed because I’m not even sure what to do. I contacted CS support and got an automated response.


No Heat Throw

I ordered 20 lb of this and have been experimenting and I can not get a hot throw. I have tried it in 4, 8 and 9 oz tin and jars. I tried different wicks and up to 10% FO, not sure what I am doing wrong? I experiance no issues with frosting, and candles have abeautiful top and an amazing cold throw. But once lit nothing.

I tried making wax tarts and melting those to see if wicking was an issue but the tarts have no HT either. I wait 2-4 days before using. Any suggestions?


great wax but CS what a rip off.

Great wax but it has not excaped my notice that the price has increased about $10 and the amount of wax has decreased by 5lbs. It used to be about 55 dollars for 50 lbs of wax but now it's $65 dollars for 45lb? I seriously feel ripped off.

It is one thing to raise the price on the 50 lb box, but to also decrease the amount the you're selling is a predatory practice and just because everyone does it doesn't make it right. Whats the reasoning? The quality hasn't increased. It isn't new and improved. It isn't reformulated and fortified for the environment. So what is the reason for the increase and decrease other than an unerhanded money grab?

It's really disappointing. I've been a customer for over 7 years, but maybe it's time that changed as well.

-disappointed customer.

CandleScience Reply

Hi! Thanks so much for taking the time to leave your review! The change to the 45 lb cases arose from UPS implementing additional handling fees for any packages over 50 lbs. Golden Brands has reduced the size of the case from 50 lb to 45 lbs to help our customers avoid these additional handling fees.

At the time of the size change, the price per pound remained the same. Unfortunately, due to an increase in the cost of raw materials and labor, the cost of Golden Brands waxes has increased slightly since then.

As always, please reach out to us at if you have any other questions or concerns!

Thank you!

I just wanted to come back and say that after I left my disappointing review for 464 that Sophia reached out to me via email and we did a little troubleshooting. I tried her suggestions and they worked!! I was so proud! The error was entirely my own and not any fault of the wax. If you have difficulties whether you are a new candle maker or a seasoned one, the staff at CS is very helpful and I’m very grateful!! Thank you, Sophia and CandleScience!


Can i use this wax to make wax melts? Will they come out firm?


frosting candles

hello a few months ago I bought a 10 lb package and most of my candles were glazed, I used colorants I need your help

CandleScience Reply

Hi there! Thank you for leaving a review. Our Support Team has reached out to you via email with some helpful tips!

Updated Review

I left a bad review a few days ago for Candle Science's GW 464 Soy Wax. The fact is, it was a user (me) problem. I broke the first rule of candle making... I did not test the new vessels before pouring over 50 candles. I thought, "well I have poured into 8 oz vessels before so I know that I can continue to use the same wick with the new vessels." Boy was I so wrong. I went back to the drawing board and am testing with ECO 10 and CD12 in the new vessels. I am currently burning the candle with an ECO 10 wick it smells wonderful. I had to come back on here and make things right. It was not the wax, it was me. I thought that I had it all figured out and I did not need to test. I am stuck with these candles that I cannot use but I am assured that it will all work out! This experience has shown me that patience is a virtue, fail, fall but get up and try and try again, and if I want to produce quality candles then I must test for accuracy. Thanks CS. You all rock!

Jars are the 8 oz Jelly Jars purchased from Candle Science.


Very Disappointed

I have always used GW 464. This was my first time ordering from CS and I ordered the 45 lb box. My candles have been curing for 3 days. I tested two today and there is absolutely no HT! Maybe this is a bad batch and I would love to leave a good review but I cannot. I am so very disappointed and money has been wasted. I was so sure that this was good wax. I have poured over 50 candles and I am not sure what to do or how to fix the problem. Any suggestions will be appreciated. I have orders pending and it seems as if I will have to return the money to the customers.

CandleScience Reply

Hi! We're happy to have helped troubleshoot this issue for you!

Imperfect, but Good enough

This wax has decent hot throw for a soy wax, but does have a tendency to frost and have a bumpy top. I remedy this by adding 1 tablespoon of coconut oil per 1 pound of wax used. Also, for those who are saying that this wax has poor HT or CT, you really need to wait at least a week, but ideally 2 weeks before smelling or burning the candle, AKA let it cure. I have found best results at adding the FO (10%) ~180 and then pouring ~125. This has greatly reduced sinkholes and improves scent throw. And then, yes, WAIT 2 WEEKS.


So Disappointed

I ordered some 1lb bags of 464 to test and finally figured it out—I was really excited about moving from a soy blend to pure soy. I ordered and made my first batch and the wax turned grainy and never fully set. I used 10% fragrance load as I did with my testers. I’m from the south and it had a consistency of like hard grits. It’s almost like the batch is bad. It seems I’m not the only one. I love CandleScience and am a life time customer, but I was just really sad about this wax.

CandleScience Reply

Hi! We're glad to have helped troubleshoot this for you!

No Hot throw

I tried this wax using 3 different FO percentage. (1 @ 6%, 2 @ 7%, & 3 @ 8%)
I added FO at 185F,mixed FO, DYE for 2 mins, & I let wax cool to 135 before pouring.
I got a good cold throw but absolutely no heat throw at all. I let candles cure for 2 days.
After burning the candle for a hour or so, it dried with bumps in the wax. .
I used recommended wicks, not sure if I should go down on the wick size as the wax melted was about a 1".

Is there any advice anyone can help with this?
Can adding the wrong about of color dye to wax make it dry with white around the edges?

CandleScience Reply

Hi! A member of our team will be reaching out shortly!

Great for first time usage

I am a new business owner and I started with this type of wax. I had to remake my four candles because it wasn't has "strong" as I wouldve liked, I used 40-45 drops instead of the recommended 1 oz which should be roughly 30 drops. Once I added more drops I was more pleased with the scent. Also upon pouring into my 8 oz jelly jars or 8oz mason jars also purchased here the wax would undo the stickiness of the wick glue so i would have to slowly but surely pour and adjust the wick so it would be centered. Overall, nice melting point and I will be purchasing again. 1 lb made me about 4 candles.

Zacari's Treasures

Love It

I've been using this for years and it makes really nice container candles in jars. I just use a double boiler on the stove at a low heat and once it's melted I pour it in my jar and stir in the fragrance for a minute and then I let the candle set still for several hours. I find it very easy to use and stores well!


464 soy wax

So I usually have no issues with any of my orders but like others the most recent batch I ordered (10 lbs) was just not right. I noticed when I was melting the wax that it looked very cloudy and I was trying to figure out why. I'm curing the candles I've already mad and will test but I am very hesitant about placing another order if the wax is not right and costly shipping.

CandleScience Reply

Hi! Thanks so much for leaving a review, however, we're sorry to hear you're having trouble with your wax! A member of our support team has reached out to you to assist further!

I just don’t get it why this reviews are 3 stars. It really works for me really good. When you pour your wax it should be really hot for the better smooth.

Pink candle company

Similar issues as many others

I have been using this wax for the past 6 months and my candles were turning out flawless. Of course now that I have decided to launch my own company and make larger batches, over half of my candles have had sink holes or visible wet lines through the glass. I've used the heat gun to try trouble shooting this issue which has helped but they definitely don't look perfect and make me hesitant to sell them which sucks because I really don't want to be wasting half the money I have already put in. I am doing everything the same as I was when they were turning out perfectly: melt wax to ~200, let it cool to 185 before adding fragrance, then let it cool to 135-140 before pouring into vessels. I've been trying to figure out what I am doing wrong all of a sudden then found out that many others on here are also having the same issue. I love CandleScience but this wax has definitely been a very frustrating start to launching my business.


Not just CandleScience

I’ve been using 464 for the last 8 years, mostly from CandleScience (because they’re awesome) until I found a local supplier about a year ago. The last box of 464 I purchased was a few weeks ago, the box is dated 7/14/20, Lot F, and I cannot for the life of me pour a nice looking candle. There is definitely something different with this wax, besides the sweating, lack of glass adhesion, rough surfaces and cracks at nearly every temperature I’ve tried pouring, it is shiny. If you’ve used this wax in the past it was never shiny, it had a cream smooth texture that was matte in finish. Very disappointed and frustrated to the point that I’m exploring other waxes. I just wanted to let others know that it’s not just CandleScience’s wax, it’s definitely something that the manufacturer has done differently, as I purchased my latest box from a local supplier whom I’ve had success with in the past. I’m really surprised by the reviews that are saying they’re getting perfect results...


I actually like this wax a lot. I’m in the process of trying other waxes that way I have something to compare it to but so far so good. I find little black dots once the wax is melted down but since I do small batches I just look at the wax while pouring and I use a toothpick to get it out if I see it ( only get a few dots in each batch .I know it could be from processing because others have had the same problem so it’s no biggie for me, nothing is perfect. I have tested this wax in 5 different homes and I always get a good HT but CT varies depending on the fragrances.

Tia M.

Very Disappointed with this 45lb WAX

I love everything about Candle Science BUT this 45lb box of wax is a waste of money and time. I've been using this wax for 1 1/2 years and it worked until the last few months, quess i'll have to find another wax vendor. SMH!!!!

Edgy Aroma
CandleScience Reply

Hi there! Thanks so much for leaving a review, however, we're sorry to hear you're having issues with your wax. A member of our support team has reached out to better assist you!

I'm not sure why there are so many unhappy customers here.

I've ordered and used at least 5 45 lb cases in the past 2 months. All of my candles are perfect first pour. Maybe 1/50 candles has a small sinkhole, but that's easily fixed.


Awful awful awful

I’ve been using 464 for 6 years. I’ve purchased it from 3 different suppliers in that time, so CS is not alone in experiencing these issues with 464. For around a year and a half, I’ve had trouble with this wax due to the excess moisture in the flakes. But it’s been the worst it’s ever been for all of 2020. Awful sink holes and oil separation. Yes, of course a heat gun can fix the sinkholes, but when you make 100s of candles per day, an entire day is lost to heat gunning each candle. I’ve had to hire someone to help me for the season, because there’s no way I can do this on my own anymore with this kind of maintenance. So, my options were to lose a day of productivity or spend money in hiring an assistant (at least I’m employing someone).
I’ve already spoken to customer service several times and they’ve given me their “tips” which have never helped. This is the fault of the manufacturer, who I’ve heard isn’t taking responsibility. If you’re a new candle maker, I suggest you try literally any other wax to avoid getting stuck with this one.
I just wish CS would put a warning on the wax or at least admit that the quality of the wax has absolutely changed for the worse in the last couple years. We should not have to altar our long-standing methods of candle making for an inconsistent/unreliable wax.


Kozy Kandles

I was a little nervous to re-purchase this wax after seeing all of these reviews because I had no issues in the past, but after making a batch of candles I had no issues. I purchased the 10 pound bag. I heated the wax to a little over 200°F. Let it cool to 185°, added my fragrance oil. And then stirred for two minutes and allowed it to cool to about 138°F. And then I poured slowly. My candles had no sinkholes or tunneling. I use colored jars so I can’t attest to frosting. I also was able to smell the fragrance, once lit.... after allowing it to cure for five days before lighting it.


I'm relatively new to candle making since being laid off from covid-19. I was a hobbyist and now I'm launching an Etsy. Why does this matter? It doesn't really; it's just all to say that over the last few years while I was making candles as gifts to now, I've always used GB464. I've had mixed results and I never know if it's the elements (humidity, temp, pour temp) or the batch of wax itself. I've washed jars, not washed jars, heated jars, left them room temp, wiped with rubbing alcohol, left alone, poured as hot as 160 and as low as 120. Sometimes I get perfect candles on the first pour and other times I need to add a thin layer of wax after the candle has cooled. Sometimes I even get cracking near the wick or sink holes. Basically, I've just come to terms with having to keep a little bit of wax back to smooth out the tops. Of course, I hate when I get perfect tops and didn't pour it all but I would rather be safe than sorry. Personally, I would rather go through the extra steps and keep using the natural soy than using a paraffin blend.



I’ve been purchasing this wax for a few months now and I agree, the last batch of wax has been different from all the rest. This last batch I purchased is really tricky to get smooth tops, with no “wet spots.” Due to these complications I have switched labels to cover wet spots and have had to put my heat gun to many of the tops to make them smooth. With imperfections like these in the product and Costly shipping, I’m beginning to become disappointed.

Anjanee Reese

Finicky Recently - Yet Still Workable

Like many others, I started experiencing problems with this wax in recent batches. I know how frustrating and discouraging this can be. If you're having issues with excessive air bubbles in your wax, tons of sinkholes and rough tops, I recommend you do the following:

1. Immediately open all of your boxes of wax when you receive them so that any excess moisture can begin to evaporate. I left my boxes of wax open (in the garage) for about a week before I began using them.
2. Watch the wax closely as it melts, if you still see many air bubbles, heat to 200F and maintain that temp until the bubbles are all released.
3. Pour at a lower temp than you typically do. I have been pouring my candles at 110F and the tops have nearly all been perfect. I would say just around 3% of them have needed to be heat gunned for a smooth top.

Best of luck to all.


Having some issues, but overall good

I really want to like this wax! My first few batches with this were great! Beautiful, smooth, shiny tops and no roughness or sink holes. A few "wet spots" on the sides of my jears, but I cover them with labels anyway, so that's fine. When I got to my 3rd 10lb bag, it became a game of russian roulette. Some candles were fine, but most of them needed to be fixed with a heat gun. It has been this way with every subsequent bag. The candles are all sellable, but it's a real time waster to have to go back and smooth out all the tops of my candles, and even then, I don't get the nice shiny look. Any tips?? I read somewhere here in the reviews to heat the wax to 200+ and then let it cool to the proper temp to add FO, instead of heating right to the 180-185 mark. Might try that today, but I would love some more tips! I do love the look of this wax when it turns out right!

Casey M


I'm a ceramic artist and wanted to experiment with filling my handmade porcelain candleholders with my own melt and pour candles for a totally original offering. At first I was overwhelmed by the process, there seemed so much to learn and lots of supplies to purchase. But after much reading and video watching I was ready to dive in. I selected 464 Soy Wax and I'm really pleased. It's basically fool-proof and delivers a lovely pearly white candle. I tried Peppermint & Eucalyptus in my first batch of a dozen basketweave porelian candleholders and I'm so pleased with the results. Now I have beautiful gifts for family, friends and neighbors this holiday season. If I can figure out how to make my porcelain candeholders fast enough then I just might sell them, Thanks candlescience!

Monica Prado

Bad batch of 464 soy

I ordered this wax too because I previously used it with no problems. I have tons of pitting of the wax in the colors and even some of my dye colors seem to separate in it. It's hard to explain. I also used a heat gun on low setting to try to smooth out the tops but that did not fix the issue either.

CandleScience Reply

Hi! We're sorry to hear you're having issues with your wax, however, a member of our support team has reached out to better assist you!

Soy 464

I have used Candlescience's 464 soy wax a couple of years ago and had no issues. I saw the recent reviews and thought I'd take a chance anyway and I feel I should have paid more attention to the negative reviews. This wax is awful! I've been making candles for years and I have never had the type of issues I'm having with this wax right now. I even took the suggestion of one of the other reviewers of "heating up to 200 and letting it cool back to 185 before adding fragrance and pouring at 145." It didn't make anything better. The tops look terrible and not even using the heat gun makes them any better. I don't know if they've switched companies or what is going on, but I won't be purchasing wax from here again. I feel like I just threw my money down the drain.

CandleScience Reply

Thanks so much for reaching out to our support team so we could better assist you!

464 Soy wax issue

I've purchased 464 for the past year and other than occasional frosting I have never had any issues with the wax until I have received the last 45 lbs box of the 464. No matter what I do it comes out with faults. Holes, uneven top, frosting and sweating. I've tried pretty much all the tricks but it will not come out right. It takes over double the time to melt the wax and heat it up to the point where it clears up and even then, it still will not turn out the way it usually does. I really like the wax and the way it throws the scent but I'm very disappointed with the last batch I've received and really hope this will not be the new normal for the this wax since that will not work for me.

Natalie Stewart

464 wax

Just follow CS guidelines. Instructions say melt to 185. Add fragrance and give two-minute stir. Then pour into warmed (important) jars at temperature 135 degrees, up or down by 5. I find 138-140 perfect. Set in box giving at least 3 inches between them. Tops on mine smooth and flawless. I've tried all different methods on the internet. Why, I don't know. CS knows the science. Now so do I


Mixed experiences + a bad batch.

Admittedly, the reviews are riddled with people referencing issues, but I've used several of the one pound bags previously without issue. I didn't expect for the large quantities to differ so greatly. So, three stars for the prior good experience, and usual performance of this wax.

I recently finished a bag of 464 from another supplier and finally opened up a bag I purchased from Candle Science. I poured several candles only to find that NONE of them have any HT and minimal CT. I haven't changed anything in my process and I've had quite a time trying to figure out why I suddenly can't even make a decent tealight. After several more pours and testing all variables (FO, temperature, wick, curing time, etc.), I realized it's the wax. Even the appearance, upon observing, it looks cloudy while burning. Like there's a substance floating in the candles rather than the usual clear melt pool. I had already ordered another 10lb bag, so I'll be pouring some from that bag today and hopefully with better luck. Either way, sucks to have wasted several pounds of wax and fragrance oil. Hopefully this is something that can be rectified soon. I have a local supplier but in the times of Covid, the processing times alone are longer than the time it takes CS to ship. I'll update on how the other bag turns out.

Nika F
CandleScience Reply

Hi! We're happy to have helped troubleshoot with you.


I usually don’t have a problem with any order, especially the wax but this batch isn’t right. It feels wet and it’s cloudy. I don’t know if this is something new or what but it’s NO GOOD. This is by far the worst batch I’ve ever gotten from here. Totally disappointed. I wish I could upload this picture.

CandleScience Reply

Hi! A member of our team is reaching out with troubleshooting steps shortly!


I followed some of the tips from other creators- to heat up to 200 and pour at a lower temperature and indeed.. flawless top and no holes...
Can't be more happier... :)

Adriana V.

Nothing about this wax makes me happy

I’m new to the candle making business and I decided to go with 464 soy wax big mistake not about this wax makes me happy sinkholes rough tops and most importantly no HT who wants to purchase a product that looks like trash and has no smell the is by far a waste of time money and effort. I need answers

Sincerely Pissed off
CandleScience Reply

Hi there! Our Support Team will reach out via email shortly!

464 Wax Issues

Our first round of candles with this wax were FLAWLESS--this was only a couple weeks ago. We decided to order 20lbs (arrived last week) and these candles turned out completely different. We didn't change anything, but now the candle tops look so, so bad. We are trying to get these candles online & just wasted two days of candle making & money.

CandleScience Reply

Hi! We're so sorry to hear this happened and we'd be happy to help. Our support team has reached out to you via email!

Love this wax!!

I’m so surprised at these reviews. In 2+ years, I have never had a single problem with this wax. I never have sink holes, cracking, pitting, etc. I only use tins so maybe it’s a glass issue. But make sure your wick size is correct and temps are super important, so get a good point and shoot thermometer. I add FO at 185 and pour around 135 or lower. Always a flawless and smooth top. Couldn’t be happier with this wax and CS in general.... now if I could only figure out how to use dye without major frosting issues. LoL

The Waxy Petaler

Great wax, if you know how to use it

I hardly ever write reviews, but after seeing all the negative reviews here, I thought I’d chime in with a little advice for all those struggling with it. I heat this wax up to 200 degrees and hold it for a couple minutes. That will help get any moisture out of the wax. If you hear little popping sounds that means the moisture is being evaporated out. After that, I turn off the heat and once it’s at 185degrees I add the fragrance. I stir for about 2 minutes and pour around 140-145 degrees. Perfectly smooth tops and great glass adhesion.

A Handful of Sky

I am new to the candle making business and was very excited to start my new venture. I recently purchased the 464 soy wax and have been having the same problems as others with sinkholes and cracking. I followed all of CS instructions and even tried heating the jars beforehand but I am still getting the same results. Please help!

CandleScience Reply

Hi! Thank you for your review. A member of our support team will be following up with you via email shortly!

Hot Throw

Recently Decided To Make Candles . I Do Plan On Selling If I Can Get Them To Smell Good . I Made About 12 Candles 4 Different Scents Using This Wax. Had A Sink Hole & Rough Top On Maybe 2 or 3. Didn't Bother Me I Fixed That. The Cold Throw On The Candles Were Amazing. But When It Came To Burn It I Barely Got Anything. One Candle I Put In My Bathroom It Was Ok. But The Scent Was Very Strong. The Other Candles Was Getting Some To No Hot Throw. Im Using The 8oz Jelly Jars. Before I Order Again I'm In Need Of Some Help With The Hot Throw.

CandleScience Reply

Hi! Thank you for your review. A member of our team will be reaching out shortly!

Great wax

I have gone through multiple cases of this wax without having many problems. Reading comments, a lot of the bad comments mention sink holes, which can easily be fixed with a heat gun. I was having a problem with sink holes as well, but I started pouring my wax 5-10 degrees hotter which fixed my problem (I was pouring at 135 but I now pour 140-145 with very smooth tops).
The only thing I wish was different, is the packing. It's honestly not easy to use the huge cases, having to scoop out wax from the huge box. It would be awesome if the case was even split into two bags inside, but I know this is why the case is cheaper for bulk. Anyway, it is great wax.


Has the wax changed recently

Has the 464 soy wax changed? I used wax that was left over from a previous purchase. Then tried the new 464 wax and am experiencing sink holes after cooling and small wet-looking spots on the top of the candle when before they were completely flawless on the top.


did something change in the wax content ??

I have been using 464 golden wax since i started making candles a few months ago, and can honestly say I have not had in issue with it until my last purchase. I made some candles with wax I had left over from a previous purchase, no sink holes or problems. The new wax, still 464, seems to almost have a different consistency or opacity when melted. Experiencing sink hole issues as well. able to fix but just something that made me wonder if something had changed.



I am having issues with this wax. There are times I get sink holes, rough finish and little to no scent throw. I've also noticed that there are black particles in my wax. I see numerous reviews stating the same thing. What is candle science doing about this issue? This has been a complete waste of money.



What was the solution provided to those experiencing sink holes in the recent batches of GB 464?

CandleScience Reply

Hello! A member of our support team has reached out to better assist you!

GW 464

I’ve recently ventured off into the candle making business. I was so excited for my new activity. I did exactly what I was recommended by you guys in regards to pouring temps, FO & heat temp. However, I have so much sinkholes and horrible looking tops in the jars. What can I do to fix this. I’m literally devastated.

CandleScience Reply

Hi! Thanks so much for leaving a review, however, we're sorry to hear you're having trouble with your wax! A member of our support team has reached out to you to assist further!

Cracked Tops, Air Bubbles and Hot Throw

This is my first time using soy wax. I'm a bit of a perfectionist and drive myself crazy trying to make a paraffin candle that doesn't soot.
I'm following the heat/pour instructions exactly. Once my candles cool there are cracks/sinkholes on the top. These I fix with a heat gun, no big deal, however I'm during test burns that there are air bubbles trapped beneath the surface. I pour slowly, tap the sides of the jar, I've also tried heating the jars with the heat gun before pouring. The first candle burned fine, second one was a disaster (tunneled, wick extinguished... had to pour wax off the top to relight). Third candle seems to fine but the hot throw isn't so great. Any ideas?

Bluntwicks Candle Company
CandleScience Reply

Hi! A member of our team will be reaching out shortly!

I recently bought this candle wax and I am new to the business. I noticed a lot of sink holes when my candle was done, very disappointed

Diana loya
CandleScience Reply

Hi! A member of our team will be reaching out shortly!

Sink hole galore!

I have been using another supplier forever for my wax. But, loved how fast candle science shipped. I have NEVER had an issue with sink holes while using the other company. I had my method perfected! Now I’m getting sink holes in every single candle!!! What the heck is going on this is Ridiculous. I guess back to my old supplier. Beyond disappointed.

CandleScience Reply

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sink holes and top are not smooth

Hi there,
I started using this wax but I am not understanding why I am getting sink hole and the tops are not smooth? I have used the paraffin/soy blend that you use to carry for years and it was great. I wanted to go 100 % soy but I really need the wax to look beautiful in the candles I am selling. Please tell me what I am doing wrong? I use 2oz of oil for each 1pound of wax. Thank you !

CandleScience Reply

Hi! Thank you for your review! We're sorry to hear you're having some issues with your wax! A member of our support team has reached out to you to better assist you!


SINK HOLES AND CRACKS GALORE!!! I don't know what has happened to this particular wax but I am having so much trouble with it. My last several batches have terrible sink holes and cracks at the surface. I am heating to between 185 and 190. Adding fragrance oils at 185 and stirring and then pouring at 135. I never had problems before the last few orders of 464. So discouraging and disappointing. I have taken every measure to insure this wouldn't happen by following all the recommendations provided by CS and still the problem persists. There is something wrong with this wax!

Mary Ann Betz
CandleScience Reply

Thanks for leaving a review! We're sorry to hear you're having issues with your wax! A member of our support team has reached out to you to better assist you!

Sink holes

I'm having the same issue as everyone else we are experiencing sink holes too! Candlescience how do we fix this issue? We have about 500 candle/day and it has just gotten worse. Please help!!!!

CandleScience Reply

Hi! Thanks so much for leaving a review! We're sorry to hear you're having issues with sinkholes, however, a member of our support team has reached out to better assist you!

Worked really good, but also had some sinkholes

I’ve started making candles as a hobby this year, and have considered making candles as a potential business opportunity. I’ve been using the 1lb bags of 464, with CD 18 wick, and 8oz straight tumbler. I’ve been melting around 185, and then cooling to about 140, then adding my 1oz bottle of fragrance, and stirring for around 2 minutes, then pouring into my containers. The candles look great. I didn’t see any dark coloring, but have noticed one or two sinkholes a couple mm under the surface. The fragrance was great. I haven’t made or ordered any wax as of late. The last candle I made with the 464 wax was July 10th 2020. I’ve made 8 candles but have not experienced a lot of the issues that most of the others have unfortunately experienced.

Dave Kwasny
CandleScience Reply

Thanks so much for leaving a review! Our Support Team has reached out to you via email with some helpful tips.

464 Wax

First off candlescience is one of the best companies I have ever worked with ,always helpful but I was amazed to see everyone having the same issue as I was having with the 464 I even tried curing the wax in different locations thinking it was the AC , I emailed them and they gave me specific directions to properly cure the candles same results . When we originally got the science down with the 464 the tops were as smooth as butter then when we made another batch a month later the worst finish bought more got the same results very strange and definitely vendor issues .I’m sure the product can be analyzed or sampled to ensure better quality control something changed I’m glad I’m not the only one who noticed it!!!! I’m not sure at this point what blend to use to get me that same finish as the pre corona 464 😢

Serge Richard


I have been using 464 since I have started my candle business and the order i previously placed was my largest yet. I notice with the wax there seems to be an issue. I haven’t changed anything as far as the melting process or cooling and pouring. As many others I have experienced candles with hard tops, large sink holes, uneven cooling and particles in the wax. Several candles I am not able to use.


Soap + Candle Maker

I love Candlescience products as well - but strongly considering ordering a different type of wax. I had no problems with fragrance, temps, etc - I even had a little frosting - which wasn't a big deal - but I experienced sink holes as well. VERY unsightly when trying to sell products! I might try the 444 as I will have to ship candles and am very afraid of them melting because of high temps. I have tested candles here at home and even though they smell wonderful (I used Pumpkin Caramel Crunch), the sink holes are hideous! Might have to use this wax for wax melts...

CandleScience Reply

Hi! We're happy to have helped troubleshoot this for you!

Poor Packaging

I'm not having an issue with the sink holes with using the 464 soy wax and I've had great reviews on my candles. The tops are smooth and the fragrance oils gives a perfect throw. I've only ordered the 464 soy wax and never had a issue with the wax.

My only issue I have is that when I order large items especially the 45lb of 464 soy wax, why do you guys put one line of tape across the top and bottom of the box? You guys know UPS is going to throw the boxes and by the time it gets to me I've lost 10 pounds of wax with the box damaged.

All I ask is secure the boxes on all orders please and THANK YOU!

Kia Renfro

Business Owner

I am so disappointed!! I’m not sure what happens but the Golden Wax 464 has completely changed.. I just wasted money, a ton of wax, and fragrance oil... What happened to the wax? Constantly having rough tops, holes, it’s dark, soooo many bubbles! I tried everything to fix the problem but it keeps getting worse.. When I first started my business the wax was perfect! The quality is just not good anymore.. 😩😢

Mesha J
CandleScience Reply

Hi! A member of our team will be reaching out shortly!

464 quality keeps getting worse

Agree with Kim!
Sinkholes, rough tops, frosting and foreign matter mixed in with the flakes.
464 keeps getting worse.
Been making candles since 2013 and have my own business.
I use over 1500 pounds of wax per year with Eco wicks.
Disappointed in the lack of quality in 464.
Not sure what to switch to at this point.

CandleScience Reply

Hi! We're so sorry to hear this happened and we'd be happy to help. Our support team has reached out to you via email!

Sinkholes and low quality

Over the years this wax just gets worse and worse. CS swears nothing has changed and to their knowledge perhaps it hasn't. However the amount of sinkholes/rough tops is astounding. I haven't changed my practices or location and each batch is worse and worse. It adds time and frustration to each batch.

Kim - Heirloom Candles
CandleScience Reply

Hi! Thanks for leaving a review! we're sorry that you're having issues with your candles, but our support team will be reaching out to better assist you!

We have been using 464 wax for over 10 years for our business with zero issues until recently. It was such a great wax to use and we had it down to a science where we get smooth tops and excellent performance each time. Sadly, with recent batches (we noticed the issues with pallets of wax that we purchased in February 2020 as well as April and May), this wax has been a complete nightmare to work with. We have not changed anything in terms of our fragrance load, mixing temperature, pouring temperature, we've been in the same studio/warehouse for the past 7 years, etc. Nothing else has changed in terms of our process and yet we keep having issues time and time again with this wax. Repeated sink holes throughout the candle, slushy wax that remain this way for days, wax that do not harden, bumpy, uneven tops and it's impossible to heat gun as the wax won't get smooth as before and the wax starts to sweat after any heat gunning. And yes we've also had issues with too much moisture in the wax (popping/boiling sound when melting the wax), dirty particles int he wax and cloudy appearance when metled, which were never the case with this wax in the 10 years we've used it. Perhaps the worse of it all is that the recent batches of this wax do not hold the fragrance oil -- we get pools and pools (not just sweating) of fragrance on top of the candle and throughout the wax. Yes, we add our fragrance at 185 and we mix for at least 2 minutes so that they bind, yet we get pools of oil. We only add between 8% and 10% FO (again we did not change our FO %) and these recent batches of 464 do not hold the fragrance. We poured batches of candles that look great, allowed them to cure for 5 days and placed them on our stock shelves, only to find out that after 2 - 3 weeks later, they have pools of oil on top. We have had to throw several hundreds of candles due to this issue, not to mention have lost money on fragrance oils, wicks, jars, labels. I know that this isn't Candlescience's fault and they are doing their best to help us out. But seriously, this is a wax issue, not due to our pouring process. Candlesicence had to create a page now with troubleshooting suggestions due to repeated complaints, but we wouldn't need to trouble shoot if the wax were in optimum shape to begin with. It's the manufacturer's defect and I have contacted AAK directly a few times over the past few months to complain. They are fully aware of what's going on, know that there are several complaints, but won't take any responsibility for these issues and manage to point the finger at Candlescience, which is not right. Due to covid, many soy waxes are currently unavailable or have longer wait times and sadly, we don't have many choices right now to fix our immediate problem of fulfilling orders. Sadly, we may have to still use 464 temporarily and add harder waxes to it in order to keep our business going. Once we find a solution though, we are never going back to this wax again. It has been a total nightmare and has negatively affected our business especially at a time when we need to keep going even more. We have wasted money, materials and countless hours of work, not to mention loss of sleep and tears. And yet the manufacturer, AAK, continues to make money and sell their wax, and not care about making it right for their customers, customers who have used their products for years and years.

CandleScience Reply

Hi There!! Thank you for leaving a review. We're glad we were able to assist you with this!

Sink holes that can’t be fixed

This is my first negative review. I love the fragrances from CS but I am experiencing the same sink hole issues with my candles. I am a DIYer working on creating an inventory to launch my candles on Etsy and it’s still frustrating. Luckily I only purchased a 10 lb bag this time, but still it was a waste of time and money and I didn’t even use the whole bag. I feel bad for those individuals who purchased a larger batch and have orders that currently need to be filled. I wanted to buy all my supplies from CS but now I am uncertain if I should purchase this wax from a different supplier or a different wax altogether.

Natalie Shuey
CandleScience Reply

Thank you for your review. We're so sorry to hear this happened and we'd be happy to help. Our support team has reached out to you via email.

Sink Hole and very Light throw

I have purchased GB 464 along with a few FO I have heated up the wax to 185 and mixed the FO at warmer temp then poured at 135 and have gotten sink holes and very light throw and pour at a pour low temp and poured at 115 and have gotten the same results. Can you please advise

CandleScience Reply

We're so sorry to hear this happened and we'd be happy to help. Our Support Team has reached to you via email


I'm using the golden brand 464 wax with the silver 8 oz tumblrs. For some reason, I KEEP getting sinkhole! This doesn't happen with the smaller 4 and 6 oz tins (they come out perfect, smooth, no sinkhole) but with the 8 OZ tumblrs its SINK HOLES GALORE! Have no clue why, I've even adjusted the pouring temperature between 120-130 and it still happens. Waisting product and burning through wax at this point. Any suggestions?

Trenitta Price

I am very satisfied using this soy wax to make candles! I recommend it.

Ileana Calderon

Sink Holes!

I want to love this wax - but instead I am very frustrated, as all the candles I've made have sink holes. First I was heating the wax to 185 degrees, adding fragrance, then pouring at 135 degrees = major sink holes. Then I tried heated the wax to 185 degrees, add fragrance, then pour between 140-145 degrees. The second method had better results, however there are still sink holes I have to repair around the wick. I'm very frustrated and I am up against a timeline - making 50 candles for a wedding. I've gone through two different bags of 464 wax with the same results. Please help.

Christian Noel Co.

Siempre he utilizado esta cera para mis velas y me parece increíble!!!

Nieves Scented Market


I’ve recently decided to try my hand at making homemade candles using GB 464. I haven’t had a bad candle yet. I’ve made around 24 candles total and none of them have disappointed me. I heat my wax to 185° and add oil. Pour at 135°. Perfect every time, so thank you for a good first impression. 🤩

Megan Long

Revised Review

Wanted to follow up to a previous review I shared around 464 and wet Wax. Thank you to CS for not only contacting me directly, but also sharing thorough information on social media on how to make the best of a sticky situation :) By airing out the wax to ensure the moisture incurred in shipping dries up and heating to closer to 200 I've had much better results. My candle batches are inconsistent but it's the same batch of 464, so it's likely my error if the candles are coming out super funky. Part of the science of candle making. :) Thanks again for your help, CS!


Works great

I was really wary about purchasing the GB464 after not only the reviews recently about bad batches, but also just the frustration people seem to have working with soy wax. I worried about this up until the day I got it and I poured a test batch -- beautiful, smooth tops with no cratering or sinkholes! I'm a newbie candle maker (this is my first time) and I've made four batches so far. Out of all the candles I have made, only one had a small sinkhole near the wick. Other than that, they all turned out great!

Aphrodite's Apothecary


I have tried other Golden Brands soy wax and 464 is by far the easiest to use. Melt the wax to 185, add fragrance and for a smooth top pour at 140-145. This will give you the most beautiful smooth top and you will never need to use a heat gun again! I wish I would have known this tip sooner.

OneLight Candle Co.

I received my 45 lb box of wax. Not sure if it's a bad batch or the heat from shipping. When I opened the box it wasn't flaky but more clumps. I've made some candles and the wax was cloudy during melting. Upon burning, a couple candle got milky and clumping...didn't burn clean. I've been happy with 464 before, so I'm not sure what happened here.

Sarah Short

Golden Brands 464 Soy Wax - this is my first time using this wax, and my only experience is that it is "difficult". Lots of sink holes, as another reviewer mentioned, and very rough tops that I have to heat over at least once with a high temp heat gun. It seems to hold and throw scents really well, which is the only reason I'm giving it 3 stars. I'm torn about whether to order it again, or go back to a different soy wax from a different vender.

Tamara Alston

Sunk holes

I've been having alot of sink hole's in my Candle's lately and the top is alway's rough so i alway's have to reheat over and over to try and fix it and still nothing, not sure what's going on smh.

CandleScience Reply

Hi! We're happy to have helped troubleshoot this for you!

Candle Maker

I have not really had any major problems with the wax, however, the one concern is what can I do to improve the scent Through for candles with softer scents? I don't have consistent sinkhole problems, I have some cloudy when melting, but it clears up within seconds. It is the scent through I am more concerned about, everything is issues I may have with other waxes. But I would love to improve the lighter scents in the candles.


Lisa. Chambliss

Lisa Chambliss
CandleScience Reply

Hi! A member of our team will be reaching out shortly!

Black Flakes in Wax

I've been using 464 fro some time now. However the last two 45lb boxes that I ordered ( ORDER R182210170) has black residue in them. Did you all change manufactures? I used the wax due to a large amount of orders that I had to fill with my candle business but I also spent an extreme amount of time fishing out the black flakes/residue. I need to order more was but not sure if I am going to have the same problem. Please help.

Debra Sawyer
CandleScience Reply

Hi! A member of our team will be reaching out shortly!

Soy Wax

I guess I loved the wax so much that I’ve used a 10lb bag in 2 days! No sink holes, no issues at all. I need a bulk order!☺️


Bad wax

I really want to stick with soy wax but this 464 is making it very hard to, I fixed I made all of my candles with the 10lb bag I purchased and they all have sinkholes and puddles! And not to mention not hot throw at all I’m starting to believe that it may just be the wax!



I am also having sink hole issues. Prior to buying my most recent order of this wax, the candles were perfect, but now I can't get a decent smooth set. Was this a bad batch of wax or is the 464 going to continue to do this? Wax and shipping together are pretty expensive to begin with, and now the wax only results in mediocre/ruined candles. I'm in need of more wax and now I don't know what I should use. I'm really disappointed.

CandleScience Reply

Hi! Surface issues are one of the most common issues with soy wax and are often a result of a pouring temperature that is too low. We would recommend trying with a hotter pouring temperature to get the best results. You may also want to check out our troubleshooting guide for more tips!

Sad. I need help.

I recently looked into candle making and I found your site. I was really excited about the product, everything appeared to look great and the fragrance smelt so good. I read your instructions and other people’s instructions but in the end I don’t have a fragrance coming from my candles. I can only smell it if it’s a inch from my face. SOMEONE PLEASE HELP.

CandleScience Reply

Hi! We're glad to have helped troubleshoot this for you!

So after reading the reviews I guess the sink holes in the candles are occurring to mostly everyone? I though I was the only person getting them. I'm not sure if there is a different blend instead. Any help from customer support would be appreciated.

CandleScience Reply

Hi! Thanks so much for reaching out to our support team so we could assist you further!

Sink Holes!

A few months ago, we purchased a starter kit from Candlescience and found our joy in making candles. We decided to pursue this passion and buy the Golden Brands 464 Soy Wax 45 pound bag as well as other products from Candlescience on 2020-07-02. We made our first batch of candles on 2020-07-18 and had fun making them, but unfortunately, no smell came through after using the recommended amount of 1.6 oz fragrance per pound of wax. We also burned serval candles to find the same issue as well as a small 1-inch sinkhole after burning them for 4 hours. Unfortunately, some of the other reviewers are having these issues and we hope this doesn't happen to you. Thank you and have a nice day/night.

Shan & Gladis
CandleScience Reply

Hi! Thanks for leaving a review! we're sorry that you're having issues with your candles, but our support team will be reaching out to better assist you!


I have ordered 2 Times and the 10lbs soy wax came out really good but this 3rd time the wax sucked I’m getting sink holes How am I going to sell candles with Sink holes this is not cool

A&J Candles
CandleScience Reply

Hi! We're sorry to hear you're having issues with your candles, however, a member of our support team has reached out to you via e-mail to better assist you!


I've purchased the 1lb and 10lb bags in the past so I figured I'd save some money and get the 45lb box. Completely not worth it! I've noticed sink holes which I have to fix with a heat gun and absolutely no scent throw. Only able to smell a cold throw if I get really close to the jars but no hot throw at all. I've wasted so many jars, wicks, FO, time and money!! I'm unable to sell my products because of this. I've tried adjusting my pour temps, using different wicks, adding more FO and nothing seems to work. I also notice a lot of other customers experiencing the same issues within the last month, has something changed with the wax??


Sink holes

Im new to candle making but ive been using this 464 wax usually i order 10 lb bags which was an issue at first but now im seeing sink holes badly no matter how much i allow it to cool

CandleScience Reply

Hi! A member of our support team has reached out to you to assist you further!

Was hesitant to order, but now I have no regrets

I’ve never made candles before. After reading recent reviews I was hesitant to order this wax, but ordered a 5 lb bag just to test and see. My batch came out beautifully, absolutely perfect, on my first attempt.

If it helps anyone, I heated to 180 in a double boiler, mixed fragrance, let cool to 130 and then poured.

Will definitely be ordering again! Thanks.



My last two orders of this wax have been horrible. Numerous sink holes, tunneling and black residue from this wax. This use to be my go to wax but lately I have wasted SO MUCH MONEY. I can't sell my candles. Did you guys change manufacturers? I have to look for another company, and I have spent so much money with candle science, and bought so much merchandise. Hopefully you guys can figure out the problem.

G. Williams
CandleScience Reply

Hi! A member of our team will reach out shortly to help with troubleshooting!


I seem to be having the same issues as other candle makers. Finished product is cloudy making candles look not as nice. Unsure how hot throw will be as I have not burned. Will NOT be purchasing this again.

CandleScience Reply

Hi! We're happy you reached out so we could troubleshoot for you!

Hesitant to re-order due to recent reviews

I've ordered the 464 45lb box several times and never had issues. However I am seeing a trend of complaints below. Glad to see that CS is responding to each complaint but it seems all the responses are going offline (can't see what the solution is). CS can you please summarize the issues all the customers below are having with inconsitencies in their recent orders (e.g. unusal sink holes & poor scent throws?). Thanks!



Can the 464 be used to make wax melts?

Tomesha Carter
CandleScience Reply

Hi! The 464 technically could be used for melts but it might not be the best option. It is a great container wax so it tends to adhere to the vessel it is poured into. This makes it difficult to remove from molds or clamshells and the melts might not come out clean or intact.

What Happened?

So I have ordered 3 separate 10 pound bags of wax and all my candles came out flawless. Perfected the pour temperature and had perfect, smooth tops every time. Made a decision to order the 50 pound case to save a couple of dollars in the long run... Boy was i wrong. Every single one of my 72 candles (8oz mason jar) has had sinkholes, rough tops, and debris in the wax. So in addition to spending time making the candles, I now have to spend time using my heat gun to correct the tops, and not only is it one pass with the heat gun, it requires at least 3 passes per candle (72 x 3= 216). I have tried pouring at 165, 155, 145, 135, 125, 120, and my most recent was at 100 degrees. No matter what my approach, sinkholes still show up. I've come to the decision that it is the wax, not operator error.

CandleScience Reply

Hi! I'm so sorry to hear that you had been experiencing some issues with the 464 wax! I have reached out via email for some more information.

Clouding and Throw

The 45lb box did seem different from the previous bagged orders I had the same issue with clouding and throw. I’ve only been selling candles for a couple months but all my customers are happy with their throw. When they receive the orders I let them know the longer it sits the better it smells but there are some that throw well immediately as for the clouding I just let the wax heat longer and it clears up

Tomesha Carter

Ibought 50lb case from another supplier and im having the same issues as everyone else . Sink holes and no throw. Ive been making candles for over 20 years and ive never seen anything like this. Does anyone have any answers? Ive email CS The FC and the manufacture looking for answers.

CandleScience Reply

Hi! I'm so sorry to hear that you had been experiencing some issues with the 464 wax! I have reached out via email for some more information.

Bad wax

I am so disappointed in this wax. All my candles has big sink holes and I am wasting money.

Exquisite Taste Candle Co.

Great wax, just needs a bit of testing to get it right

I love this wax, but I didn't at first. I switched to 6006 to get smoother candles but soon missed the clean burn that I got with 464.

I came back to 464 and did more testing, trying out higher temperatures for pours. I've had the most success pouring at 170 - beautifully smooth tops and a high quality look. Don't give up!


Disappointed ☹️

Bad batch? I’ve ordered this wax several times but this time around this batch was cloudy and my candles had sink holes. I’ve wasted jars, wicks & my time. Has something changed recently? I’m really disappointed.

CandleScience Reply

Hi! Thanks so much for contacting our support team so we could better assist you!


Uneven texture creates sinkholes takes a few times with heatgun to somewhat correct used this wax to replaced the now discontinued ecosoya..

CandleScience Reply

Hi! We're sorry to hear you're having issues with sinkholes. However, a member of our support team has contacted you via e-mail to better assist you!

I am so disappointed in the last order of the 464 soy wax. It is not performing as my pervious orders. It cloudier and I am experiencing sink holes! What happened to this wax?

Mary Ann Betz
CandleScience Reply

Hi! I'm glad we were able to help troubleshoot this for you!

So disappointed in this wax. 20+ test burns and they all have sink holes after burn. I know it’s something that may happen with soy wax but it’s literally happening with every candle. I’ve tried troubleshooting but no longer have any idea what needs to change to keep the sink holes at bay. Did something change with the wax?

CandleScience Reply

Hi! A member of our team will be reaching out to you shortly!


I made over 30 candles and they all have sink holes and puddles in the middle. I waste my wick, my jars, my fragrance oil , my time and most of all my money... THIS IS RIDICULOUS!

CandleScience Reply

Hi! Thanks for reaching out to our support team, we're glad we can help!


SINK HOLES! NO SCENT THROW???? Did the wax change???!!!!!!!! I just wasted Jars, Wicks, MY TIME!!!!!!!! Let me find a new vendor!



Hi, im new to the candle business. I've order the GB 464 soy wax. None of my candles have had a clean all around melt. I've used the CD 22, 20, 105 wicks. Nothing is working. Im spending so much money on a bust on wicks. Im using 8 oz country jars and 12 oz tureen jars. Both jars and those wicks are a bust. I can not sale my candles if i do not have a clean melt on my candles! Any recommendations??!!!!

New candle owner

Soy 464

This was my first time using their 464 soy wax. It’s perfect! It melted great, poured great, and looks gorgeous in the finished candle. I burned my tester today and I’m super happy! 😊 thank you guys, I will be ordering my 44 lb today!


Sink holes

I reordered 464 because I loved it!!!! My new box is different then my last box it says 464-45. After first burn there are sink holes and it marbles. Disappointed with the cost of the wax and shipping, it’s definitely a lost. What’s is going on here?

Over The Moon
CandleScience Reply

Thank you for taking the time to leave a review! We're sorry to hear that you're having some issues with sinkholes in your candles. Sinkholes are a common issue that we see with soy waxes and are typically fixable with a few adjustments. We've reached out to you via email to assist further!

Cloudy wax - no hot or cold throw

I've used this wax many times and been very happy with it. This time, the wax was cloudy and there is no hot or cold throw. Temps and measurements were all correct - I've made candles this way many times. My most recent batches are unsellable. Wasted wax, containers, wicks, and scent. Very very unhappy. I should have paid attention to the many horrible reviews.

CandleScience Reply

Hi! Thank you for leaving a review! We have reached out via email to assist you further!

Sinkholes :(

I've used a whole 10 pound bag in April, followed instructions from CS and all the candles turned out great. This time, I ordered another bag of 464, followed the same recipe, and all my candles got sinkholes. I'm disappointed, and I'm pretty sure my customers will be too. :(

CandleScience Reply

Thank you for taking the time to leave a review! We're sorry to hear that you're having some issues with sinkholes in your candles. Sinkholes are a common issue that we see with soy waxes and are typically fixable with a few adjustments. We've reached out to you via email to assist further!

What is going on??

There have been so many changes to products in recent months that I can’t even keep up. I wasn’t happy about the change in size of the 50lb to the 45lb box of 464 however I somewhat understood why. But it’s not just the size, it’s the actually product itself too. Both boxes I purchased this week arrived all clumped up and “sticky”! It’s a hassle messy just to get measured out for melting. Then the God forsaken sinkholes! I’ve never had problems in the past (except when using cinnamon fragrance oils) with sinkholes. So obviously something else has changed too. I’m not happy. I’ve had to find other suppliers for so many products already and now this. It just makes me sad because I love this company and their customer service but come on guys.

Chattahoochee Candles
CandleScience Reply

Hi! Thank you for reaching out! I'm so sorry to hear that there had been some excess moisture in the 464. I have reached out via email with some more information. Thank you again for alerting us to the issue and I look forward to finding a solution for you!

I never had problems on the past, but..

So this has been my go to wax for a year! I’ve never had any problems with it-until my last order. At first I thought maybe my apartment was too warm or maybe too cold for the candles as they weren’t setting right. Sinkholes appeared in every candle, orrrr it would set unevenly or crack, and I have to take a heat gun to the whole batch to correct them. But it looks like the truth is it’s not user error, there’s something wrong with the batch. I’ve never been disappointed with a candle science purchase until now.

CandleScience Reply

Hi! Thank you for reaching out! I'm so sorry to hear that you had experienced some issues. I have reached out via email with some more information. Thank you again for alerting us to this issue and I look forward to finding a solution for you!

I have been using this wax for a year now and never experienced this before. The wax sizzle when on the burner, the wax is very cloudy and when the wax cools they're and a lot of sink wholes and cracks in the wax. I have repeated the process over repeatedly but I get the same results. I even ordered another box of wax and I got the same results. Is there something going on with this wax?

Tremicey Dorsey
CandleScience Reply

Hi, thank you for reaching out to us. It sounds like you may have some excess moisture in your wax. This comes up with 464 from time to time and is a natural byproduct of the manufacturing process. We've reached out to you via email to assist further!

Dirty Wax

Just a few days ago I filled my melting pot and a few hours later it was obvious that there was a lot of dust, dirt and debris in the wax. I had to drain and throw away a full pot of a 70lb capacity which sets my entire workday back. I was here until after 9pm that day -- I emailed pictures to CandleScience and they didn't respond but I received a "your order is being processed" email letting me know a replacement was being sent. Ok... I cleaned out the melter and all my equipment and pulled out a box I had from a different local supplier and started over. Wax was clean and normal. Emptied that pot and opened another box from Candle Science (lot F05/26/20 8:33:55) melted it down and once again theres dirt and dust floating around in the pot. I am not a newbie and I would not drain and throw away a full pot of wax without reason. This is ridiculous. Twice in one week, two boxes out of 5 (so far I have three more to get through) and I just ordered another huge batch and I am VERY CONCERNED about the quality I will be getting. Simply replacing this wax hardly helps when I am stuck cleaning out large equipment and working until late in the evening to correct this. UGH

CandleScience Reply

Thank you for reaching out and letting us know about the issue. Because the cases of wax are packaged and sealed by the manufacturer, we unable to guarantee against incidental debris from the manufacturing process. However, we are happy to help when issues like this arise and appreciate you giving us a chance to assist!

Terrible Tops, No HT and Wet Spots Galore!

I have been using 464 in a controlled environment for some time now to produce our 11oz jar candles with mostly solid results. The last 7 cases I purchased earlier this month were horrific! Customers are complaining about lack of scent throw and we have had to spend countless hours/days heat gunning our jars to make them look presentable (Many Have been beyond repair). Having issues like this is making it even harder for small business like ours to survive during during this pandemic. Couple this terrible and unusually cloudy wax with a lack of jars, lids and scent availability and I’m just about at my wits end with Candle Science. By the way.... The malls and restaurants are open here in NC but for some reason I have to spend 100s extra on shipping my wax when I usually pick it up???? Get it together CS! Thank god I’ve found other suppliers for my libbey jars and wax.

Jeremy Castonguay
CandleScience Reply

Hi! I'm so sorry to hear that you had experienced some issues. I have reached out via email with some more information!

Wet Wax

Unfortunately I am joining the long list of complaints against my recent wax purchases from CS. The issue is, the wax is damp in the bag. It's sticky and towards the bottom gets even...well...cheesier. Causes cloudy wax, agree there are brown particles floating around, sinkholes, off color and poor throw. Yikes... So much money wasted in an already difficult time. Please help, CS...

CandleScience Reply

Hi! Thank you for alerting us to the issue! We have reached out via email with some more information!


The last batch of Soy 464 wax I purchased is not settling correctly. When it arrived, it was kind of sticky but I still used it. I store the candles in a cool, dry place; however. on a few of the scents like peach nectar, pineapple sage, and rosemary and sage the top of the candles are wet. You can wipe the oil of with a napkin. As a result, I've been unable to sell them. This is the first time experiencing this.

Kelly Davis
CandleScience Reply

Hi! I'm so sorry to hear that you had experienced some fragrance binding issues, I have reached out via email with some more information! Thank you for alerting us to the issue, I look forward to finding a solution for you!

Sink hole city

I’ve bought this wax for the past 3 years and usually love it, recently I bought 3 boxes and am having so many issues. The candles are not setting correctly, there a sink holes in almost every single candle I make which is causing so many hours I don’t want to be spending “fixing” the candles. They don’t even look that great after taking a paint gun or hair dryer to them. Trying to run a candle business and have all your candles look like crap really doesn’t make it easy. Needless to say I unfortunately won’t be buying this wax from here anymore. Other than this issue candle science has been a great company and I’m pretty bummed about this.

Adrianna Tautkus

Stubborn but awesome

This wax is definitely stubborn, but I find it way easier to work with than the 444. When I used the 444, I would have sink holes galore! As soon as I switched to the 464, this stopped being an issue and I found what worked for me. As long as you use the soy wax trouble shooting guide on the CS site, most of your issues can be fixed. However, I have found that in the warmer months, this wax tends to be a little harder to work with. I've been having a lot of issues with sinkholes in my larger jars, but using a heat gun 1-3 times over the surface fixes the issue.



Fragrances from Candle Science are amazing. However, I have spent so much money and so many hours trying to fix candles that were left looking uneven and lumpy on the top or worse- that had irreparable sink holes while using this wax. additionally, some candles never harden in the center which is obviously a huge issue. I'm seeing so many reviews saying the same thing, so I'm going to save myself the trouble and find a new supplier, but it's disappointing given so many people have recommended this wax. Again, though, the fragrances are wonderful.



Over all I’m just disappointed. Your fragrances are great so and I decided to give your wax a try. I order this was hoping it would be easier to melt, more affordable, and give me a clean finish, I don’t know if I got just got a bad batch but judging from other reviews it’s VERY common. I feel like I’ve completely wasted my money, I’ve got candles with sink holes, and tunneling. I can’t give that to my costumers, and I cant continue to stress my self out with filling the holes. I’ve got a bunch of candles to make but now instead of having them ready I have to cover holes and fill in any gaps! Over all complete waste of money, so glad I didn’t buy 3 whole packs like I planned.



The Best

I’ve been using 464 for many years. In the beginning I tried a handful of other waxes and none compared to 464. When using any wax you need to make sure that all variables stay consistent, besides getting the wick right other variables could include the spacing of jars while cooling, the weather outside could affect the climate in your house, your home will be cooler in the winter and warmer in the summer, humidity, incorrect calculations, drafts, your scales batteries are low or it isn’t flat so your weights are off, your thermometer batteries are low so all your temps are off, etc. There are so many little things that we often don’t think of that could go into why you had sink holes or bumpy tops or frosting. One bad batch of candles doesn’t mean this wax is bad, it means maybe you need to do some adjusting to your formula or environment before you leave a 1 star review claiming you got a bad batch. It’s called Candle SCIENCE for a reason. Speaking of Candle Science, they have the most helpful customer service staff I’ve ever dealt with. They are ready, willing, and able to help you troubleshoot and guide you on how to achieve great results. Try this wax.


Super lumpy, turns brown in candle?

This was my first time purchasing this wax, and it's pretty disappointing! Even when following directions to a tee, the candles come out lumpy. Even after smoothing out the tops, the candles come out lumpy after burning and cooling.

Some of my candles even turned a weird orange/brown color when burning. Something is wrong here!

Sarah G
CandleScience Reply

Hi, thanks for reaching out to us, we're glad we were able to help you troubleshoot!

Bad batch??

I purchased 200lbs of this wax after multiple orders. I sell about 100-150 candles a month, more during holiday time. I think maybe the batches of wax I received was bad. I do everything like in the past but now have tons of sink holes. Candle science did reach after an email asking if there was a bad batch to try to trouble shoot. So I have wasted 4 50lb boxes of wax plus I lose Cost on the containers to just have to throw them away. It’s a lot of money and also my customers are not happy bc I can not fulfill their orders. Disappointed in this wax lately.


No Scent

absolutely no scent . tried many times and used different formulas .

Shameika Cusic

Pretty good!

I have been only using this wax for my container candles. There is very little frosting effect and it cools relatively even. I am happy with this product so far.


Works nicely

I followed the advice of experienced candle makers and poured at a low temperature and heated the jars before pouring. I used the CD wick series, but there is a little mushrooming. I will try the Eco series and hopefully they will work better.


Wax is bad

The wax I recently bought is not good. Since day one I’ve bought my supplies from CS but I have to say the wax sucks. I’m very disappointed such a waste of money

Cheyenne Suggs
CandleScience Reply

Hi there! Thank you for leaving a review. Our support team has reached out via email to better assist you!

BAD WAX BATCH! Please help!

This was my first time ordering from Candle Science, after hearing about great experiences from a couple of YouTubers. The shipment arrived unbelievably fast. The fragrances, I must say are awesome; however, the hardened wax left many, many sink holes and clumps. I want to continue doing business with CS however, I’d really like to be compensated for this bad soy wax ASAP.

So Soyful1908
CandleScience Reply

Thank you so much for sharing your feedback with us! We would love to help you solve your sinkhole issues. Our support team has reached out to you via email to better assist you!


My company has ordered HUNDREDS and HUNDREDS of pounds of this 464 batch and every single candle came out ruined (thousands of candles!). We had to throw away thousands of dollars worth of our candles and had to issue a delay in our shop for everyones orders. Its has been a complete nightmare using this wax we got from Candle Science. I believe the wax has too much moisture in it because the tops harden but the centers stay semi-liquified/slushy. The liquid literally just seeps out of the candle and its definitely not all FO because we don't even put that much fragrance oil in that's coming out of the candle. Its been a horrible experience with this batch of wax and has costed me thousands of dollars to try and fix this disaster. I've been dealing with this for over a month but all my other suppliers are sold out due to Covid. I will be reaching out to someone in charge about my issue because at the very least we deserve wax from a new batch or a full refund on my wax orders. This is absolutely insane.

Felicia Ribble
CandleScience Reply

Thank you so much for reaching out to our support team so that we could help troubleshoot!


No complaints. Love how it melts and blends well. super happy with my purchase and the outcome of my candles!

Vanessa Rubio

Perfect wax takes time and experimenting

This wax is amazing and perfect it just takes time to figure out its science just like the company name. I found it best to heat up the wax to about 200F to get rid of moisture or air bubbles that make the frying sound when you heat the wax. Then cool it to about 120F add fragrance then mix and pour and trust me its is still vary liquid clear at 120F. I found this to be the best way to get a strong cold and hot throw and the low temp keeps the fragrance from evaporating away. You might need to fix a few tops frosted tops or sink holes but use a hot gun and take your time to fix the problem :)


Good Wax

This is a good wax and works well for what I needed it for. It was smooth and with the right measurements of oil added, give an amazing hot and cold throw!

Beautifully Cuvered

Great Wax, Practice Makes Perfect

I bought my wax pretty impulsively in October 2019 and just started using it in May 2020. It was a big learning curve to get a good balance of hot and cold through which is why they recommend testing testing testing. After 5 weeks of playing around with wicks and fo % I have a great blend of hot a cold through throughout my tea light, 3 oz and 6 oz candles.



I have bought this 464 wax several times. However, I recieved my order of wacc on Saturday to complete some customer orders and my 10lb of wax was contaminated! As it was melting I heard sizzling, crackling and popping as if I was frying something
I quickly examined the melted wax and noted it was extremely cloudy. I threw the wax away, diligently cleaned my tools and tried again. SAME THING! I knew immediately the wax was defective. I am so HAPPY I didn't buy 45lbs like I was considering! Now I have delayed orders and need to find a new supplier! I am highly disappointed!

CandleScience Reply

Thank you so much for reaching out to our support team so that we could help troubleshoot!

Great Wax

This wax is great to use. I've been using this wax since I started my business. I never had problems with this wax. My only advise is to allow extra time to solidify.


Its a Solid wax

We've been using this wax since the start of our business. It has a great throw, cold and hot. We tried a couple of other types of wax, but this is our go to. We don't understand why there are so many negative reviews but at least communicate with Candle Science and they will help you. Great Company and Great Wax.

Feathered Prism

I really wanted to love this was...

Needed a replacement for my discontinued soy wax and I thought this was the one. Purchased this in March 2020 and just have started using it. What a disappointment. My candles have zero cold or hot throw, they are frosted, tunneling and just look plain ugly. I see all the other reviews now and am wondering if there was a bad batch and if so there should be some kind of quality control that would alert the company and they in turn would alert their customers. What a waste!

CandleScience Reply

We're glad we could help troubleshoot for you!

I was introduced to this wax through the pro candle making kit (which is so great for beginners by the way) and I now continue to use this wax! It is so easy for me to use. I’ve bought and used probably around 20lbs of it and my candles always turn out great! If you are pouring the wax directly from the 1lb bag I recommend quickly wiping off the outside of the bag. They can get a little dusty during shipping and you don’t want that dust falling in with the wax as you are pouring!!

Merisa Candic

Bad wax

I purchased the GB 464 wax and I had a large amount of water in my wax and I noticed this with it being very cloudy. I also had to throw out wax 45 pound box to be exact on top of all this my 10 pound bag was wide open and dumped all over in my shipment boxes and all over the rest of my order and in trying to save wax caused me to get particles in my melted wax. I am very dissatisfied at this time with the wax.

Pluckin’ Awesome Gifts
CandleScience Reply

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I wasted a lot of money on this wax I do not smell anything with this wax i need compensation nothing but complaints from my customers


Love love love!

Just switched over from a different brands soy wax where i was experiences a lot of frosting on my candles and the moment i felt the new wax chips it felt so much more premium and smooth compared to others i used. I read the reviews and was hesitant but had such beautiful candles! Poured hot than usual and experienced smooth tops and no frosting! Could not be more pleased especially since it was a 50 pound box. Not sure why others had so much trouble but i highly recommend watching their insatgram lives where they make candles and answer questions if you can, it's helped me a lot.


Frustration and Disappointment Levels at All-Time HIGHS!

Just had to throw out 65lbs of melted wax. Lifted lid to make sure melter was full and got deluged with hot water. At first was confused if it was water or wax but let it cool completely and it never hardened up. Wax in melter was cloudy. In the 5 years we have been doing this professionally, have never seen anything like this. Like others we have been having issues with tunneling and bleeding like never before. Have no idea if it is a manufacturing problem or what but something NEEDS to be done. We get most of our supplies from CS and cannot say enough good things about the people in the Reno warehouse and the customer service we have received in the past when we had a problem. CS, if you are looking into these issues please let us know. Being left to guess and question if anything is being done only causes more frustration.


Candle Business Owner

I have ordered from candle science a lot within the last 3 months. This is the only company I have used to buy supplies for my business. I must say the scents are wonderful and I love the 464 Soy wax but for some reason this last batch I order had to been a bad batch. All my candles came out with sink wholes and some even had bubbles on top. Even after I used my heat gun to try and smooth it out. What's up with this wax this past month?

Crystal Walker


Only wax I use!

I love 464, it’s the only one I have tried and will use. I’ve never had any issues with it and get perfectly smooth candles every time. I have to wonder if the people who are having problems with it is due to other reasons than the wax. I’m new to candle making and have never had problems with it!

Caitlin Ziegler

Holes, Bubbles, Adherence

Serious issues with this wax. The quality has gone way down. There are sink holes. Too many bubbles and blotchy when adhering to glass jars. Quality controls need to be put in place every so often to ensure that the same quality of wax is being distributed. Small businesses are throwing away money and time trying to work with this wax. I would suggest spending a few more dollars on another wax cause you would spend time repouring Or heat gunning.


So frustrated!

I have to start out by saying, I truly love Candle Science. They have quick turn around times, fast shipping, great fragrance oils, awesome customer service, and a wide variety of jar choices that I've been using for over 5 years. I've been using GB 464 wax for the 5 year entirety of my business. However, something is up with this wax in the last year and a half. It's just not consistent anymore. I'm experiencing all the same problems that others have listed in the reviews. I have more sink holes than ever and SO much oil/wax separation. This is just unacceptable. I make candles as a full time job and have several large wholesale accounts that I've had to disappoint over the last year because of the inconsistencies in this wax. No one wants to sell a leaky, dripping candle. I really really wish Candle Science would consider reaching out to the manufacturer about the casualties of this wax and not just email us with "tips". Or maybe even stop selling it altogether, since at this point, you never know what you're going to get when you receive a box of this wax. I've experimented with different fragrance loads, different pour temps, altering storage areas, etc. I'm not a newb and I've been using the same recipe for 5 years, successfully.
I'll also add, I purchase the GB 464 from other suppliers and have experienced the same terrible issues, so it's not just Candle Science. However, I do believe it's CS's responsibility to finally take initiative and do something about this wax.

Has anyone experimented with an alternative vegan wax with success? Let's chat about wax? - b***t@s***

Soy Much Brighter Candle Co.

Sink Holes!

First time buying 464 soy wax. Made two pounds of candles ALL have sinked in. I had bought a 10lb bag smh! Seems everyone is getting bad wax overall, it’s not just bad batch’s. I’ve been using someone else for wax and NEVER had these issues. And... paid less for the wax matter of fact. I bought with Candle Science because I had purchased the FO which are amazing so I thought I would spare myself the shipping cost... 🙅🏻‍♀️I needed more wax. Man.. I need to stick to my original wax supplier.
I say we should get a refund or accommodated for this. It’s obvious Candle Science you have sold us bad wax! The only reason why I gave you two stars is for the FO.


Great for beginner

I just recently began my candle making journey and this is the 4th 10 lbs bag of wax I have bought! I first started buying from a different company and I hated the way the candles look and I couldn't smell anything. Switched to 464 and I notice a huge difference even with just the pure touch/feel of the wax. I still experienced some minor holes and frosting in about 30-40% of the candles, but nothing a heat gun couldn't solve. Now, I mix 464 with a coconut wax blend (not sold on candle science) and I am 10/10 in love! Creamy smooth tops, and I can smell the candles through the closed jars after 1 night of curing.

Sarah Resterhouse

Best wax!

I love this wax! I've bought tons of 10lb bags for all of my candles. They melt and hold fragrance great. For someone who has been in the process of starting a candle business, this was perfect for a beginner. Just be careful opening the box, I had a bag not fully sealed and it spilled on all of my containers.


It worked for me

I just started making candles and purchased 2 different soy wax to see which wax works best. This wax worked best for me! I tried another soy wax and it created clumps. I tried to do everything right with the other wax and it just didn't work for me. I know soy can be temperamental when in the process of making a candle! I think the cooling down part is key! I have become more patient and learned a lot over the past couple of months. I feel like when it comes to choosing your wax it depends on the candle comes out. The process of making a candle and the temperature where you are making your candle are important. I love making candles no complaints! I am testing it all out and glad to have found this site!


Golden Brand 464

I purchased this wax based on the publishers' saying that it was a great wax and holds fragrance well. I am not understanding what is going on with the wax but I am experiencing frost and cracking. I've tried several times to melt the wax and try again. Can you let me know if I am using too much of something which may be causing the cracking and the frosting? What should I do to save the wax? I have already put in my coloring and my fragrance oil. I would hate to throw it away but I am afraid of continually reheating the wax.

CandleScience Reply

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Great wax

I have been using this wax for about 4 years. It's very easy to work with, never have any issues.



I just started making my candles two months ago. I have been so pleasantly surprised at how well this wax has performed for me! I have not had any of the issues I have seen people mention. I followed the instructions as recommended with 12% FO and both my CT & HT are AMAZING. I have had several friends and family test them and all say the same things about my throw! My only concern is shipping in this hot AZ weather which I am testing next week with 100 plus degree weather with ice packs to see if my candle will hold up in extreme heat.


HELP ME!! (Suggestions)

My throws are super weak! I recently purchased a number of different fragrances and wicks to test out, but my result have been a bust! I've let candle cure for the recommended two weeks and I still smell nothing. Any suggestions?


New to candle making - but have made it through testing several different soy waxes (at least 4) in the past 4 weeks. This wax, if poured at 125, is absolutely stunning. I’ve yet to burn the candle so I will report back once 2 weeks have past. Super excited about my smooth candle tops however. I’ve given 4 stars so far for the wax but will add the 5th if the hot throw is on point too! Stay tuned


Lots of tunneling / lumpy

I thought it was just me, but turns out everyone is having the same issues with voids and tunneling in the wax. I even bought an electric thermometer to make sure my temps were precisely 135 and 185. I heat up my jars and use a heat gun, but nothing seems to work. I have a 50lb bag and I can’t afford to try something else. This is a huge bummer.

CandleScience Reply

Thank you so much for taking the time to leave a review. We're glad we were able to assist you with this!


Ok, I have been using this brand for so long without any issues and this last batch i've ordered is driving me nuts and causing more issues than I need. I waited to leave a review to make sure I wasn't messing up something (even though I was sticking to my normal way of making candles with this wax) it kept having lumps, tunneling, frost, and sink holes. When the package arrived one of the bags were open too. What is the deal with your wax?

Glazed Essentials

Actually love this!

I was scared reading the comments but my candles came out perfectly with no sink holes at all or cracked top at all...I melted the wax in a metal pot, stirred a lot, added my own wildcrafted essential oils at 185 degrees, poured the wax into a container kept stirring and waited until it hit about 135-140 degrees. Then I poured the wax in my candle holders. It dried beautifully. But now I’m afraid to reorder because everyone seems to be getting a bad batch 😳


I thought it was just me

I hate to say misery loves company but in this case, Reading all of the similar experiences makes me feel normal. I just started in the candle making business and thoughtfully looked for a place to source my supplies. I started with the the soy kit which comes with 464 wax. I liked the pour and they all cooled with a perfect top. I was happy and the cold throw was pretty good so I ordered more before even burning my first batch. After burning two of my candles i see that two have lumpy tops and just ugly. The white tea fragrance has little to no hot throw. And of course after the flame was extinguished it left an ugly top. I’m glad these candles will be just give away to friends. I planned on doing lots more testing with scents and wick but now I don’t even want to waste my fragrance in the additional 20lvs of wax I have. The goal was to finish testing so that I can start selling before end of June.

This sucks that so many other reviews recently had the same experience. The reviews on this wax used to be 4.5 stars now they’re down to 3! That’s says a lot. My only question is what do I do with all this wax that’s unsellable? Disappointed.


Amazing Product (RESEARCH AND TEST!)

Amazing product from an amazing company and one that I would recommend for anyone thinking of making soy container candles. After around 3 months of using Candle Science as my main supplier (after switching from a competitor) 70+ pnds, 15+ process test batches with ample cure times,burn tests, and SOP (Standard Operating Procedures) implemented with each batch in regards to dye (both pigment and liquid),scent, pour temps,etc. I am happy to say that I have had very promising and pleasantly consistent results. Please if you are new to the craft then do a sufficient amount of research before jumping into something like making soy candles. The "downside" to soy candles is in the process. Completely iron out the deficiencies in your process and a consistent product is achievable. I personally always test each new batch for the melt temp, gravity at 10 deg above melt point, visual color and sedimentary checks, and cooling times tested against standards per weight. I am a metrologist by trade so taking the data driven approach is built into me but also best for processes such as this in my opinion. Hope this review helps. Have a great day. Be Safe.


I smell Nothing.

I’ve been using this soy 464 for months now and have had no problem. I thought I was going crazy the past few days as I test batches and Could literally not smell a thing from all the candles I’ve made.
Even worse I am preparing to launch. I literally smell nothing and am so frustrated.

If anyone knows of something else that will work even if it’s from another company please email me.
I am now so behind schedule now.


Sinkholes Galore...

I am also getting a ton of sinkholes on this batch. The throw doesnt seem to be effected much. I've poured at the reccomended 135 consistently. I'm in the "this is a bad batch" club.

Heather Moss

Sad to say that i’ve experienced some of the same issues as others in these reviews. I‘ve had sink holes in most of the candles I made but I was able to improvise... I just hope they smell nice when cured for some more time because I lit one to test it out and there was hardly any scent. This was my time ordering from Candle Science so I would like to try 415 before giving up lol.



I've consistently used 464 from a couple of vendors and never had any issues. Within the past couple of weeks, received 2 - 50# boxes of 464. Since then every single candle has cracked! Nothing has changed in terms of the manner in which the candles are heated, fragrance added and poured. So incredibly disappointed. There is something definitely wrong with this batch.



When I first starting using this wax week 6 months ago, it worked great. The reviews were mostly positive. However, the last two 50 pound boxes I purchased have had horrible sink holes 80-90% of the time. I thought it was just me! I've also had customers complaining that they can't smell the candles, which of course, is a horrible thing to hear. Not to mention the bad reviews. Now that I can see others are having the same problem, I'm unsure that I can trust Candle Science wax anymore after reading all of these other similar reviews. Ugh! I'm going to go on a limb to see if there's another wax that may perform better. It's just hard to pivot quickly when you have orders coming in.



I've been using this wax for a while and I've had problems in the past but now it's even worse. My candles always end up having sink holes and then when I try to top them off with the left over wax, there's just new sink holes and they end up lumpy


No hot throw.

After waiting two weeks for my candles to cure, I've finally lit my candles and they had hardly scent. I'm sad about it because i did everything the kit
did and even ordered more wax to test. I gave samples away to family and they said they had hardly any scent.

CandleScience Reply

Thank you so much for sharing your feedback with us! We would love to help you improve your scent throw. Our support team has reached out to you via email to better assist you!

Very unsatisfied

I’ve been making candles for 4years now and buying from Candle Science the entire time. I use GB464 Soy and I must say this batch I received this time is horrible. My cold throw is ok, but my hot throw is little to none. I’m so upset. I have made all these candles, psi’s this SUPER expensive shipping and now I can’t do anything with this 50lb box. I have been using the same technique forever. I even store them in the cool dark place as suggested. This batch has cured for three weeks and I smell nothing. I won’t be taking a chance on wasting my money and will be contacting someone in regards to this huge disappointment.

Tensia H.
CandleScience Reply

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Not So Sure

I’m new to the candle world. I made my first batch last year (2019) but I used a different wax from a different company( turned out to be 415 soy wax.) and the Strawberry Guava from candle science. (It was great! Cold & Hot throw was amazing),

I decided to try out this 464 wax, and I am not pleased. I am having the hardest time! The tops cool with little sink holes. I know it says that candles should cure for 2weeks but, I am barely getting a cold throw. I’m hoping that my hot throw will be better. All in all, I have a 10lb bag of wax that I’m not happy with 😩

Alexis H.
CandleScience Reply

Hi there! Thank you for leaving a review. Our support team has reached out to you via email with some helpful suggestions!

No Hot Throw

This is my first time making candles so I'm glad to see that I'm not the only one having trouble with the 464 wax. My kids and I had so much fun picking out fragrances and making our "quarantine" candles. We followed the directions exactly--we used 1 oz of fragrance for 1 lb. of wax, we stirred in the fragrance for two minutes at 185 degrees and then we poured at 135 degrees. We also cured the candles for two weeks.

The candles look beautiful and the cold throw seems good, but there is no hot throw at all. Is there something else we should have done? Some people are talking about getting a "bad batch" of wax. Is that a thing?

My cousin showed us how to make candles a couple of years ago and recommended the products we ordered. The candles we made at her place were awesome. My fifteen-year-old son loves burning candles to make his sweaty room smell nice. It's just so disappointing to spend all that time and money and have his room still smell like sweat.

Any help you can give us would be appreciated. In the meantime, we haven't given up. We're going to try paraffin next and see if we get any better results with that.

Michelle White
CandleScience Reply

Hi there! We would love to help you improve your scent throw. Our support team has reached out via email to better assist you!

Not doing so well

As someone who wants to get into the world of candle making business, this wax has been my go to based on the recommendations that come with it. However, it doesn't seem to be working out too well lately. Normally when I make my candles I melt the wax to 185 degrees, add my fragrance, and let it cool to only 150-155 degrees and pour. When I do this, the tops usually come out pretty smooth with no wet spots. However this time in order to test different variations, I did the recommended cool down to 135 degrees and then poured. Terrible, now suddenly the tops are lumpy, and there are small sink holes right around the wick. There's really no cold throw even though I added about 8% of fragrance, and this is coming from a fragrance that's extremely strong right out of the bottle. I don't own if these issues are because I strayed from my normal routine, but for something that's supposed to be the "correct way to do it", i.e. following instructions, it seems like a pretty pour outcome.

CandleScience Reply

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My one and only brand.. however bad batch?

I have been making candles for over 5 years, and have been using 464 soy wax consistently. I want to say I love candle science products. However, I have been experiencing new issues and am wondering like others if there have been some bad batches. I have been getting huge voids and tunneling in the wax. I have to use a light torch to the top of almost every candle OR melting down the leftover wax IF there is any and adding to fill in and then torching. Then the other HUGE issue I am having is separation of the scent or wet spots pooling at the top. One day I made Jamaica me crazy candle and it was fine. next day I have 2 that were custom order for a NEW customer. One had No color in it and I used Jamaica me crazy. The other one had a slight amount of turquoise dye And ocean breeze. Both were pooling liquid at the top so bad I was soaking it up with a paper towels Ever day..... this went in for 5 days. How is this going to affect the hot throw? Could that be dangerous to light? This is not acceptable to sell to customers. I used 1to 1.5 oz per pound and follow the same instructions I always have.... This also happened to a few of my candles that I had in a consignment store and I had to pull them out of the store. I have lost so much money over this....I stand behind my work and I don’t want to be afraid of what the result is going to be and have my name to get a bad reputation. Then the more minor issues: Yes frosting does happen sometimes.. a little it to be expected... glass adhesion is also hit or miss. Some look perfect, some don’t. My cold throw and hot throw seem to be good.

CandleScience Reply

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New Candle Business

I ordered the Pro Kit before coming to order bulk things for my new candle business and with the Pro Kit i was able to make 12 candles and none of them had any scent after following the directions to the "T". So after watching hundreds of videos seem like everyone recommended this wax. So I came and ordered 12lbs of this wax to make 36 8oz along with FOs. After coming on here reading these reviews recently placed i'm now afraid that I may loose out on alot of money of these candles are ruined due to a "bad batch". They are currently still being cured for the 2 weeks. I will come back after and leave a review on this batch of candles.


Amiture candle maker at home

Responding to those having issues with hot throw...

I experimented a lot. The temperatures and blend times are exactly what I still do. Next... I’ve done two things that have changed everything for the better. I use 464, however, I do about 3/4 to 2/3 464 soy and melted and blended with 1/4 to 1/3 Parafin. That made the Soy candle still look pretty and smooth even after a few burns. None of that sort of swirled milky look. As for the throw, I have fond that 1 1/2 to 2 times the recommended scent is much better. Also, the chemistry is there and I am not a scientist, but the throw is far better the longer they sit. I forgot I had one that I had made in November for Christmas, “Blue Spruce” scent. I was March. About 5 months old. WOW! One small tin candle in the kitchen of my decent sized and pretty open kitchen livening area and it filled the entire area! The longer they sit, the more fragrant. look at the recommendations or ratings with the little green soy marker...they hold true. The more little green soy markers, the more scent they hold. Hope this helps some of you before you give up! I do sell these a little and fave made some decent little side hustle. Of course, I have to call them ParaSoy Candles since they are not all soy. They do still burn pretty clean as long as I dont get too close to the 50/50 mark.


464 is Disappointing and Frustrating

I've been using 464 since 2014 and it used to be worry free, easy to work with and consistent, so it's always been my go to wax. I buy from a couple of different vendors and it's not just Candlescience, it's changed across the board. Half my candles have sink holes around the wicks and no cold throw (good hot throw) this is occurring with wooden and cotton wicks. Temp doesn't seem to matter. I'm going to experiment with maybe a coconut blend over the summer.



I’m just starting out and am figuring out why some batches have small sink holes near the wicks, crack lines, etc- for me, this wax is great. I think some reviews are blaming the wax inherently, but there are so many variables to proper candle making! I’m going to make a batch today and pour at 125 F... I’m finding the lower poor temp and the warmer the room, the better candle. Anyone else? Burned a 16 oz with eco 10 last night- PERFECT melt pool! Thank you Candle Science!

Mr. Holiday Candle Co.

Unsure about 464

I am new to candle making and have been very excited to start creating. I started with the Soy 464 bc I want to sell a high quality product that is from a renewable source and doesn't emit toxins into the environment. This is my 1st time using this wax and what a disappointment! The cold throw on a dozen candles was mediocre at best and the hot throw wasn't good at all. I really want to give it another try, but don't want to waste my money. Could this be an overall issue with soy due to the varying climates in which soybeans are grown etc? It seems as though others are having issues with it as well.

CandleScience Reply

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Bad batch maybe?

I ordered 10 lbs of 464 to test out. This is my first time candlemaking. I’ve followed instructions and tips throughly but haven’t had one candle burn well enough to sell. I’ve used my heat gun on each one. They look amazing before burning. There’s been bubbles, lumps, and not so smooth tops after testing. Cold throw seems to be well, but can’t say the same for the hot throw. Not sure whether to buy a new batch or move to a different wax?

Monica T.

I do like this wax, only you should be very careful when you mix the fragrance, take your time to sir it, and at 135 Farenheit pour unto your containers, It's a lot of patience. But I am Happy with Candle Science.

Mappi Candles

Bad Batch!

I am very disappointed in this last batch of wax I received. All of my candles came out horrible, they don’t have a good cold throw at all, I haven’t lit any because they are all for the customers but I’m afraid that they will not have a hot throw. I am a frequent customer & this is the first time I’ve had this issue with 464.

CandleScience Reply

Hi! Thank you so much for leaving a review. Our support team has reached out via email to assist further!

Business Owner

To be completely honest this wax was very poor. I used the 10lb bag and when I opened the shipment up I knew it may have been a bad batch just based on the residue on the bag. Every single candle that I made had wet spots and sink holes. I had to use my heat gun on almost every single one of them to make presentable. I had to sell all the candles at discount. I was very disappointed because I took a Chance on this wax bc I use all of their amazing oils!!! Totally bummed

Chyanna Young

Easy to work with!

No problems so far. Smooth tops. Good CT ans mild HT with two week cyre time and 12% FO

Elegant Scent Candle Co

Bad Batch. Delaying my business opening.

I’ve gone thru about 20 pounds of my 50 pound batch and not one candle has had a good enough hot throw to sell. 75% of them come out with sink holes and all of them don’t have a good of hot throw enough to sell. Medium to low cold throws. I think I got a bad batch like the other recent reviewers and would like to exchange my batch and hopefully get the fragrances oil I wasted replaced too. I can rinse out the jars I used with soap (will just take a while) but I don’t need a refund on that. I wasted about $50 in fragrance oil however. I tried everything from the fragrance loads to different wicks. I’ve heated the jars up before pouring. I add F.O. at 185 degrees and pour at 135 degrees by the books and let cure the full two weeks.

Candle Business Owner

Not good

I followed the instructions down to the T. The top was choppy and didn't look good at all. Had to use a heat gun every time. Not sure if I recieved a bad batch or not.



I learned how to make candles as a hobby using this wax and my first 5-6 batches came out amazing - great throw, smooth tops, no bubbles, etc. I didn’t even know what a sinkhole was bc I never got one! Now a year later and more experienced I’m having all kinds of trouble with poor hot and cold throw, tons of sinkholes, bubbling, the list goes on. I’m doing everything the exact same so I have to pin it on this wax. I’ve ordered several 10lb and 50lb bags recently and they both have been disappointing. What a waste of money at this point. I can’t even give away half of my batch for free bc they look so bad. Really disappointing, I’ve spent so much money on this website


Poor adhesion, lumpy, cracked and sunken tops, and no hot throw

I followed the directions precisely. Melted four ounces of wax to 185 degrees, stirred in a high quality vanilla candle fragrance (8%) for two minutes, let cool to 135 and slowly poured. Once it hardened, the top was horrendous. It appeared very lumpy, cracked and sunken in around the wick. A few seconds with low heat fixed that issue perfectly and it did not require retouching, but overnight, capped and kept in a dark closet around 70 degrees, the wax had pulled far away from the glass. I used a 6 oz straight edge clear glass candle jar and kept it capped once it had cooled. I did not pre-warm the glass in advance but it wasn't kept in a draft. I could possibly find a way around that issue with some additives, however, I won't even bother trying because there was absolutely zero hot throw and a very diminished cold throw after curing almost two weeks. There isn't any getting around that. The recommended amount was about 6% scent load as a starting point, and I went up to eight because I really wanted a stronger fragrance. I let it cure for twelve days. When it was first poured, I noticed an excellent cold throw which lasted for days, and by the 12th day, when I took the lid off there wasn't very much throw at all. The CD wick I am using is the right one for this container and the flame/burn is perfect. There wasn't an issue with using the wrong size wick. No flickering, sooting, mushrooming or smoking. I am very disappointed to say the least. I hoped to find a completely natural wax blend that would work and so far, I've not been successful.


Received Bad Batch of 464

This is the first time I’m experiencing the bad batch. I would like to return it and get a refund plus have my containers and fragrance oil replaced ASAP!!

Tiffany L.
CandleScience Reply

We're glad we were able to get this resolved for you! Please feel free to let us know if we can assist you any further. We are always happy to help!

Business Owner

I've owned a candle business for 3 years now using 464 GB exclusively. Recently I've been having nothing but issues--cracking tops after I reheat with a heat gun (which never happened before), but most importantly, burning issues. I use 1/2" width Wooden Wick boosted wicks in 3.5" diameter glass jars, and the melt pool and flame is extremely weak. I haven't changed a thing in my process--same fragrance oils, same wicks, same wax, etc. but have been getting complaints from customers that their candle won't light at all. I'm extremely frustrated and anxious that this is affecting my business negatively, especially when I have dozens of batches of candles already made. I'm at a loss of what to do--this is a lot of product to loose. And I don't see how it's realistic to "test" each new batch of wax ordered prior to making the candles. Each scent seems to perform slightly better or worse also, but definitely not performing like it used to several months ago. I'm considering switching to a more paraffin-based blend but I don't know why this wax would change so much and affect the burn.

CandleScience Reply

We are so sorry to hear that you have been having issues with the 464 soy wax. Our support team will be in touch shortly!

Love this wax

I've been using this wax since October 2019 and have had amazing results every time ! I will greet cold & hot throw as well as burn time .


Sink holes burns fast

First time using this wax I am not happy... I was recommended by CS to use this 464 and i even followed the steps they gave me still didn’t work. I burned one of my candle and not only did it burn half way down with one day but the wick started to ball up!! Money wasted. The cold throw is okay the hot throw is medium


I have used 464 for a year+ now and I finally just switched to IGI 6006. I have been buying 464 from 2 different companies, and out of all my many candles I've made, only about 6 have come out with smooth tops. EVERY candle has the most horrible looking top on it.....holes, deep wells, crumbled tops, cracks across the top of the wax from edge to edge, etc. I'm amazed every time I make a new batch, thinking they couldn't possibly look any worse than the previous, but they do. I've tried everything different to correct it, but it doesn't work. Fragrance at 180, stir for 3 minutes, pour at anywhere from 125-140 in preheated jars just to get different results, and cool very slowly. Nothing makes a difference. I can't believe all the comments I read saying that there is never any trouble with tops and how smooth they are with no holes, wells, etc. What else can I try to fix this, as I really want to have an all-soy candle.Thanks.

CandleScience Reply

Hi! Thank you for your feedback! We have reached out via email with some helpful information but please feel free to contact us at any time with any questions or concerns at and we'd be happy to assist!


Please I need help about storing the wax

Hi, I’m just a beginner and I want to buy the 10 pound bag of the GB464 soy wax because the price is good , but I will only use a little of it every while (meaning I will not use all of it all at once and I will use it on the long run , I will only use 1 lb and maybe after a couple of weeks I will use another lb, etc.)
So my questions:
1- how to store the new unused wax
2- how to store the leftover wax
3- is it strongly better to buy the 1 lb small bags of wax if I will only use a lb or two every time or it is not so important as long as i store the wax the correct way??
Thank you and I appreciate your help in advance .

Noha Hassanein

First time using GB 464

Poured my first batch two weeks ago, followed all the instructions and initially they appeared perfect with smooth tops and great jar adhesion.
Took them out today as they were curing and was greatly disappointed, the jar adhesion was next to none, it looked liked the wax shrunk . I've seen wet spots before and this is no way in comparison as it is not just one spot , it is around the entire jar.
Please help...


Leonicks Body Care owner

So i got this wax with the kit and naturally kept using it. My candles ALWAYS come out amazing but then I suddenly stopped smelling them when I burned them. I thought it was a bad batch but customers love them and my husband can smell them down the hall even though I smell NOTHING. Im pretty sure I have just gone nose blind to the fragrances I use. I say all this to say, previous reviews mention not being able to smell them when they burned but maybe youre just blind to it like me.


Not for candles

Got good for candle making unless you expect it to only last a day or two. I haven’t had a candle ever completely melt so fast. Wish it lasted longer because I put quite a bit of fabulous fragrance in there. Smelled amazing and wonderful during first burn. Second burn not so much. Smelled wayyy better I burned.



I had some issues initially while testing and trying out what worked best for me, BUT I have found that personally for me if I heat the wax to 175, add my fragrance oil, mix gently to 150 and pour I have perfect tops every single time with great throw! Love 464! :)



Absolutely my favorite or soy wax, works great every time! pour at a cool temperature (around a hundred degrees Fahrenheit) into a slightly warm container and you'll have no trouble.

Vilano Beach Candle Co.

Perfect batch

My lastest batch of 464 arrived yesterday. Did a low temp candle pour around 154F for the first time perfect adhesion and perfect smooth tops! this batch is A++++


Not sure what happened to this wax.

I used to be able to make the most beautiful, smooth candles with this wax. The last bag I bought (50 lbs) has been an entirely different story. I haven't been able to make a batch without a ton of bubbles and sink holes. I have people waiting for their candles to give as Christmas gifts but I am embarrassed to even give these away for free. Unsure whether its a bad batch or if they're slacking on the quality, but it's not worth the risk IMO.


Shorted 2 lbs of wax

I bought a 10lb bag of 464 wax and when it arrived I was suspicious because it was so light. I decided to weigh the bag only to find out I was shorted 2lbs. I mean it great stuff, just order extra because I feel like stuff this happens quite often. In the same order as the wax I also got a 4oz fragrance that only came with 3oz in the bottle..

CandleScience Reply

Hi Sarah!

We're glad we were able to get this resolved for you! Please feel free to let us know if we can assist you any further. We are always happy to help!


This is my first time making candles. I bought 20 lbs. of 464 and used the Candle Science How to Make a Soy Candle guide to make my first candles. I've poured 12 half-pound candles tonight, and they all have smooth tops and have adhered nicely to the glass, with no holes or deformations.

I was worried that I had gotten in over my head, thinking I could give away my first batch of candles as holiday gifts. But between the wax and the CS pouring guide, they look amazing and I can't wait to share them. I'll definitely be using this wax in the future.

new to candle making


Some of the reviews of GB464 are really worrying. Can Candlescience give an answer to these not too good feedback to clarify the matter. Im a new comer n looking fwd to place order for GC464, however, is now not too certain which soy wax should i purchase. Hope to hear from you soon.

CandleScience Reply

Hi! We’d be happy to discuss any questions or concerns regarding the GB 464 soy wax. We have reached out to you via email!

This wax is amazing!

This wax works so well for my candles. After they cool down and solidify, the candles come out smooth without sink holes every time and my fragrance throw has been outstanding! I find it better to let the candles cure about 9-10 days before burning. Amazing results.

Jordan Bazemore


464 LOT: 11/08/19

I’ve been using candle science for a few months now, and have always had fantastic results with their 464...until now.

I’m sitting on 50lbs of wax that’s just absolutely full of moisture. My candles look terrible and with two separate pop-up markets in the next two weeks, I’m at a loss of what to do. Should I waste another $100 and risk getting another terrible batch of wax, or do I take my business somewhere else?


Please help with hot throw dilemma

Buying this wax for over two years now, and it feels like a hit or a miss. When I pour with this wax, the cold throw has been fantastic but the hot throw is mild to negligent. Following CS instructions - have added FO at around 180 F and poured in glass containers at 135 F. Using wick CD 14 for 3" diameter jar. Curing time is about 10 days. Truly stumped. Client orders to go out for Christmas and this lack of hot throw is causing panic. Please Help!!!



Been using this wax for 6 months and am happy with the results. Had some issues as a new candle maker in the beginning, but after trial and error, I found what works for me. Heat to 185, add oil (always add 2 oz), stir for a full two minutes and cool to 135. What I find works very well is to put the jars into a beverage cozy - or wrap in a towel - they come out perfect, even when I add a bit of color. I use for jars and melts.


So far so good!

First time candle maker here. I re-purposed baby food jars for my soy candles, and they came out GREAT! The cold throw was next to nonexistent with 3 scents but the 4th scent Raspberry Sangria did the best and sold out in the 1st hour. The hot throw with the other 3 scents is decent for a small space. I will give this another shot with my next batch for sure.


Loved it.

Made Candles with it and they turned out great


Great Wax!!

I have been using this wax for 8months now. I have not had any problems with it. Holds fragrance well. Customers have no complaints

Shaunise Nelson

New maker

I know everyone raves about this wax, but I don't understand it. I have tried multiple bags and it is very cloudy at 185 degrees and even when I let it hold for an hour at this temperature it does not get clear. I have to let the temp go up to at least 200 degrees to get clear wax. Then I let it cool to 185 degrees to add fragrance and then by 165 degrees it is cloudy. Not getting a good pour at all in glass containers. Anyone have any suggestions?

Nancy Preston

First time with soy

My first time working with Soy, Medium and Large jars turned out well. My initial warm up temp is 185, added scent at 150 and poured at 135. No noticeable tunneling with either smooth tops or slight cottage cheese tops.


Can’t smell them.

The candles 50-60 candles I made with this wax all turned out perfect. Then I lit a few. There is very little scent coming from the candles! I’m pretty upset. And yes, I followed the directions.

Sad me

Chambliss Candle Co

I have been using 464 since I started and I have no major problems It tunnel once I think and it was something I did to cause it. But other than that NOTHING. I pour between 135-140 and it still does great. I add fragrance at 165 and I do small candles and leave them be. And It turns out amazing for me. My customers don't have a problem with the scents they love them and the candles do great in the containers and jelly jars you Candle Science Provide. For me to be new to this, Candle Science has made this beginner's journey less stressful. THANK YOU SO MUCH!!!


I've been using this wax for years and I'm a little confused by all the bad reviews. I can't say I've ever had a problem with it. Always works well for me. There can be some frosting but that happens with soy, just got to keep the pour temperatures and the room temps in mind to help with this. Also, it doesn't hold up well in high heat so in the summer months if you're selling at an event outside or shipping these in the heat best to use another wax until things cool off. In the cooler months though its perfect.


What has happened to this wax! Used to be good, not anymore!

I've been solely using this wax and getting it from candle science for almost 3 years. The last few months this wax has be AWFUL! Its so spotty, a couple of boxes were fine but most have had lots of moisture and will pop and bubble when heating and stays cloudy no matter how long I keep it heated for! I'm worried its going to explode like a previous review stated! Also I have TONS of issues with seepage even when I've backed my fragrance load down to 3%. This is absolutely insane! I've now order some smaller bags of other wax to try but this is my busy season and the worst timing to deal with this mess. I'm so tired and disappointed after years of not one single issue! I don't understand. I'm clearly not the only one with this issue!

Chelsea Ballard

Great wax

Honestly i read these reviews and im baffled how so many people have trouble with this wax.
I use 8-10% load
heat wax to 180
Pour half my fragrance stir appropriately
Add the other fragrance half at 170-175
Pour at 135
Separate your jars they put off heat space them about a jar distance away from each other.
Never...never had an issue.

Luck rooster candle co.


Oops, meant to say I pour at 135, NOT 145.



Have been using the 464 only and have had only a few issues. Stopped using dye and only do white candles in clear, white and black jars for a more upscale look. Labels are black and white. Use color for my melts and small jars. I use 2 oz fragrance per 1 pound of soy. Heat to 185, add scent, stir for 2 full minutes, pour at 145. Happy with the results.


Lot from 9/18/19 FULL of moisture

I contacted customer service about this already, but I have 300lb of 464 that is absolutely full of moisture, apparently from the production of the wax itself. While they are producing 'okay' candles (after spending lots of additional time cranking up the melter to attempt to burn off the water inside the wax, slowing down production big time), they're still sweating like crazy and not very beautiful - and 'okay' isn't what we're going for during our busiest time of the year. I understand that soy is often unpredictable as it's naturally derived, but I remain shocked and disappointed that CS isn't doing the testing of their lots/batches before parceling them out to us, the makers. We make tens of thousands of candles a year and seriously cannot be testing every single case of wax we bring in so it'd be super if CS would go ahead and do that for the giant lots they're distributing.

CandleScience Reply

Hi Kristen!

Thank you again for reaching out to us! Many of us here are candle makers as well, so we take feedback like this very seriously. We sincerely apologize for any continued frustration and we are glad we were able to help you further!

Thank you so much again for your patience and for being a CandleScience customer! We greatly appreciate you giving us the opportunity to work with you. If you have any further questions or concerns, please don't hesitate to reach back out.

Great Substitute

Being a loyal CB Advanced user, I needed to find a replacement.
Since I have a 2 lb spool of 24 LX wicking, I had to find something that worked. Using the sm. Sq. Mason jars, I did side x side tests. I had 464, 444 & Cargill 3. I had added FO from the start. I had 24LX wicks & I also tried 26 LX wicks in each wax. I had no color in 3 candles, added light color in 3 & a dark color in the other 3 candles. I heated to a minimum of 185* & room temp was 70*. For testing purposes I did a full pour (I usually did 2 pours w/CB Advanced) of 8.3 oz. at different temps.
464 is the hands down winner w/the 24LX wick (I saw virtually no difference with the 26 LX wick). Pored @ 110*, 135* & 158*. Very smooth tops after cool, not so smooth after burning, but still good. Burned after 36 hrs. of cure. Good hot & cold throw. It seemed to burn slow at first, w/each wick type, but eventually got a good wax pool.
444 was awful! Very lumpy. Slow to burn & got tunneling. Again, it was probably my wick sizes. Stopped testing.
C3 was pored @ 135*, 150* & 170*. Tho smooth, C3 had huge sink holes! Not a deal breaker, just have to go back to the 2 pour method. Very slow to burn w/my wicks. Good throw, hot & cold. Very little wax pool. It actually burned more wax than the 464. 5 grams more. Yes, I weighed them after the burn.

Hope this helps someone. Happy Candle-ing 😃

Maria J

I like this wax. I read the bad reviews, try another, always come back to this. Works well for me.



Love this wax!!! It burns so clean and evenly!!


I love this wax!

I have been using this wax for years and no problems to date. While I have just started selling my candles I have been making them for myself for years and no problems yet. I was nervous to order with all the iffy reviews lately but I have not experienced any of the cloudiness or other issues that the other reviewers have. 464 always gives me fantastic results!

Lindsay's General Store

Not good

I make my living making and selling candles wholesale. I have noticed trouble the last 8 months with this 464. The cloudy wax can be burnt off but my issue that is really troublesome is candles not burning. They cone and almost go out after 20 minutes. I use a CD 10 on a 16 oz mason so it’s not under wicked. 3 years ago you could phone AKA and speak to a rep but now they refuse to answer the phone. Changing pour temperatures doesn’t help and is a sorry excuse. I have to refund many customers again and need answers


464 Wax

I have a 50 lbs box of this left, and I don't know what to do with it.

I went through an entire 50lbs box of this already, and I've had nothing but sink holes and terrible frosting. I've tried pouring at so many different temperatures, and I even tried at different room temperatures. The cold scent throw is nice, but it's not worth the hassle of all the other issues I'm having. This is such a favored wax, but I can't find the appeal. Maybe I'm doing something wrong, but after two years of using 444 with minimal problems, I'm not understanding how this is supposed to be the best soy wax.

CandleScience Reply

Frosting and other surface blemishes are common with soy wax, including 464. There are several factors that can contribute, but we are happy to offer tips on how to reduce the occurence. You can find more information in our troubleshooting guide, and feel free to reach out to out support team with specific questions:


I just melted my Golden Brands 464 Soy Wax and it was it VERY cloudy when it melted. I have been using this wax for 2 years now and it was always CLEAR just like candlescience video. What has changed that is not noted on your website? I don't want to continue using it if there is something wrong.

R. Anderson
CandleScience Reply

We can assure that there have been no changes to the formula or manufacturing process of the 464. However, the wax can vary between batches and may sometimes contain excess moisture on the flakes. When this happens, it may melt with a cloudy appearance, but it should clear when held at 185. Free free to reference our troubleshooting guide for more information:

Cloudly Wax, Popping and Boiling while melting at Low Temp

To begin, I received my wax today and when I opened my 50lb box of wax the bag was wet. I thought maybe the wax had melted in transit, so I preceded to melt my wax on low heat. The wax was extremely cloudy and was making sounds as if it was boiling and popping. I decided to check the reviews here on Candlescience while the wax was melting down to see if anyone else was having the same problem. While sitting here reading reviews my wax exploded out of the pot and nearly started a kitchen fire on my stove. There is definitely something wrong with this wax. To top it off, this wax was for an order I needed to get out by Friday. I have been using this wax for over 2 years now and have never had this type of experience. This is a serious hazard and customers should be notified about this danger. I will be contacting customer service about this box of wax.

CandleScience Reply

Thank you for reaching out to our team and giving us a chance to help! If there is anything else we can do for you, please let us know.

This wax came out curdled and ruined over 144 batches of candles. After following all the directions and adding the recommended amount of FO each candle came out lumpy, grainy, and just plain un-useable. Very disappointed. Missing the EcoSoyAdvance a lot right now.

CandleScience Reply

Surface issues can be caused by a variety of factors, but we’d be happy to help you troubleshoot! Feel free to reach out to our support team with any additional information and photos of the issues you are experiencing. You can also find helpful tips in our troubleshooting guide:

Jesus Take the Wheel

I am a crafter at heart and have tried many things but candle making has been taking my life! First set if candles had zero hit or cold throw..... This wax was driving me insane until I tried the Alex Method of heating to 150, adding oil and stirring for 2 mins then pouring at 100 or a little lower (when it starts looking cloudy). I finally have good cold throw and I just burned my first candle and behold - scent!
However, I'm finding my test candles frosting, the top isn't smooth so tried a heat gun and that didn't help (I don't have any sink holes or craters tho) Before the Alex Method my candles looked horrendous on top and after a test burn they looked just as bad.
The recommended CD 12 wicks in 9 oz straightsided jars (2.86" diameter) gives a deep melt pool in just 1 hour. Don't think that should be based on my readings. I assume I need to wick down so will have to order more wicks.
I am now testing with Lab & Co Virgin Coconut Soy Wax which pours smooth and creamy and bright white because I cannot deal with 464. My heart can't take it so fingers crossed for that coconot-soy!

CandleScience Reply

Soy wax can certainly be tricky to work with, and 464 is no exception. Our wick recommendations are a starting point for your wick testing and may need to be adjusted based on your results. Frosting and rough tops are common with soy, but you can take steps to minimize them. Free free to reference our troubleshooting guide for more information:

The worst wax I ever used 464

I will never ever purchase 464 ever again. I bought 2 ten lb bags and I need to return one of the 10lb bags. I always used 444 and never had a problem, but this dam 464 is the worst.

Nikki Riley
CandleScience Reply

We’re sorry to hear that you are having trouble with your 464. There can be some differences between 444 and 464, but issues can usually be remedied with small adjustments in the pouring process. Feel free to reach out to our support team with any additional information and/or photos of the issues you are experiencing. We’d be happy to help troubleshoot!

what happened?

Oh no, I just made so many candles and they have so much frosting, sink holes, wet spots. How am I supposed to make money with a product that is not reliable. When I received my bag the inside had water droplets, and the wax was so wet!! I tried using it anyways and now I'm upset that I've wasted all this time trying to build my brand and this isn't reliable!! I just ordered a 50lb box and now I'm scared!

CandleScience Reply

It sounds like your wax may have had some moisture in it. This can happen from time to time, but it is usually easy to remedy. The wax may melt with a cloudy appearance. If so, holding the wax at 185 degrees will allow the moisture to evaporate and the wax will clear. Free free to reference our troubleshooting guide for more information:

So disappointing

Switched to this wax after someone suggested and it was an utter fail. Been creating candles for over a year and have beautiful results until 464. Followed it by the book and the batch tunneled, the wicks weren't a match and I don't have time to keep testing. Going back to the system I had that had great results. I'll continue to purchase everything from Candlescience (the shipping is fast and the scents are top notch). However, the wax's are thumbs down, in my opinion.

CandleScience Reply

We’re sorry to hear you are having trouble with your candles. Wick testing is an important step when using any new wax. Based on the description, it sounds like the wick is undersized for the container. We can offer a starting wick size, but conducting burn tests will be necessary to find the perfect combination for your candles. Feel free to reach out to our support team and we’d be happy to offer feedback on your burn results.


I love the first bag of wax. It poured beautifully. The second and third had dirt or what looks like dirt. Really worried now that I have poured 20 lbs of wax and there is sediment in every single jar. Not happy.

CandleScience Reply

Hi! We are so sorry to hear that there were some issues with your wax. Please reach out to our support team at with some pictures of the wax and/or finished candles and we'd be happy to assist as needed.

Great Results

I love this wax. I honestly have great results. I have contacted CS customer service for suggestions on which fragrance works the best with 464 and so far they have been on point. My candles are looking amazing! I have followed the the exact directions from CS regarding fragrance pouring heat temperature and pure temp in to my containers and my candles are always looking amazing! Also, check out their troubleshooting link on their IG bio page. It has a lot of helpful information.

Jessy S.

I love 464! Follow the guidelines for using fragrance oils that are best for soy (and read the reviews) to find the ones with the best hot throw. This is the only wax I use! :)


What happened to this wax!?!?

I've been using this brand for over 3 years & have never had any major issues with this wax. but the last 3 50lbs boxes I've purchased, the wax is frosted in the bag... I melt it down and its cloudy and worst of all, when it hardens, I have soft spots, frosting, bumps, sink holes, pulling away from the wick. I've tried different pouring temps, different room temps, adjusting the FO, but I'm still getting terrible results. I'm having to use a heat gun on every single candle to smother them out. I've never in the 3 years I've been using this wax have had this issue & after read other recent reviews I'm almost certain this is something wrong with the wax Candle Science is obtaining from the manufacturer & not a user error. Currently looking for a different wax.... not a happy customer.


I love everything about the 464 wax except .....

I used this wax to make a few of my candles. I was pleased with everything except the scent throw, It's like no matter how much Fragrance oil I used it would not give off that powerful scent. I will try a different brand or seller.


My go to

This is my go to wax. Tried c3 and wasnt a fan so I came back here. Once you take the time to learn which temperature to poor at it gives very little to no troubles. No sinking, cracking or any issues like that. Holds color great once you figure out the dye ratio and the scent throw hot and cold never fails me.


I just opened a new case today and it was very cloudy when it melted. It looks as though there is a film of some kind in it. I've never had this problem with 464 before and was wondering if there is a problem with this batch?

Kim Jolliff

Are they safe to mix

Can I mix 464 with 444? If so what will be the benefits to it. And what’s the hours for each wax burn time ?


I'm happy with my 464!


It’s oaky...

This wax is okay for beginners trying to experiment with different waxes. I purchased a 10 pound bag with I regret because although is isn’t a horrible wax it doesn’t take FO very well. Even if you follow the directions, it still won’t take FO well, at first I thought it may have been the particular FO I was using, but after trying so many different FO with this wax I’ve come to the conclusion that it’s not the FO that’s the problem it’s the wax. So, if you plan on making candles to sell or if you want your candles to leave a beautiful smell throughout your room I’d recommend trying a different wax.

Otherwise, this wax melts pretty easily and once poured into the containers it hardens pretty well, leaving a very smooth top. Looks clean, pretty, and professional!


Great Wax

My favorite wax. It's all I use now, and it's very consistent. There are so many variables in candle making that can make you blame the wax if you have problems, but once you find the best temperatures and techniques there shouldn't be any issues! I use this wax and the large salsa jar and get great results.


I love it

I tried the new c-3 then quickly realized 464 is just the wax for me. I rarely get large sink holes or any uneven tops or odd textures. When i do i refinish with a heat gun, which can cause frosting when using dyes but that isn't the end of the world. It takes some getting used to and trial and error but is a great wax with a wonderful cold/hot throw and glass adhesion.


Bad luck on the first try

As a first time candle maker, I decided on the 464 due to the reputation and recommendation from candlescience. Results have been less than optimal. I followed the recommended melting and pouring temperatures, with 10% fragrance load. I get uneven tops, poor adhesion to the glass leading to wet spots and general poor hot throw. I tried this Soy-10 product from California candle supplies and got much better experience. Unfortunately Soy-10 is also 40% more expensive than 464, will keep on experimenting but just having various inconsistent results with my batch of 464.


Sink holes

Fixing with a heat gun. Not thrilled with that aspect so far. Never had to fix sink holes before.



I really like this wax. I am very new at candle making and I wanted to know what wick is the best to use for this wax?

CandleScience Reply

Hi! We would recommend either the ECO or CD wicks for use with this wax. Our support team has reached out with some more detailed information from!

Blind Ambition

New to candle making this is my first go with candle science and this soy. So far so good. My first spy was in a”generic “ candle kit. Golden soy compared to the kit... I definitely like the Golden 464 spy better! Thanks candle science you’ve given this me a new purpose in my recently darkened world ‘


I just purchased 50 pounds of wax and i thought it would come inside the plastic as the others one but it didn’t. Where can I store the wax so it doesn’t get ruin???

CandleScience Reply

Hi! I'm so sorry if there was any confusion with the cases of wax and how they are packaged. The cases of wax are packaged directly by the manufacturer and arrive in a large case with a heavy-duty plastic liner inside to protect the wax. For storing, you can keep it in that case, just be sure to close the flaps back up. Alternatively, some customers use large bins to transfer the wax to for easier use. I hope this helps but please feel free to reach out to our support team if we can assist further.


I do my own blend with eco wicks. Awesome stuff

Southern Dezires

Beat soy available

This soy has perfect tops if poured hot. I pour at 165. I never have frosting unless I poured too cool. Love this wax.


Great wax for candles!

I love this wax, it's clean burning and makes wonderful tealights!


Love it!!

I bought an 10lb bag and so happy I did!!
Wax melted really smooth and easy pour!

Though I do recommend adding more scent with this wax.

Cody Klein


This wax has helped me out a lot with how easy it is to use I’m mean we r making candles here right amazing pour and scent throw out at about 7 %


Lumpy Tops

Hello! I love this wax my scent throw is great and I heat to about 185 add fragrance at 160 and pour at about 140. It hardens perfectly smooth, but after burn and cooled off it hardens as a lump top. I know it’s common with 100% soy wax but I was wondering does anyone have any suggestions as to how to make it not lumpy after it burns and hardens? Thanks!



I’ve been using 464 soy wax for the past 2 years and never had problems. It is easy to use, just follow the instructions. I also purchase all my fragrance oils from Candle science and use 1oz per pound of oil.
I participate at farmers markets and also keep them at my main business (Carpet store) customers love them.
The shipping is fast and the customer service is excellent. Thank you for all your hard work candle science. I love you guys.

Mahnaz Shoeiby Papillon Natural

Angel Wick candles

I’ve been using 464 for 4 years and have been having problems too. The best solution I have found is to open your box and let wax air out for at least a couple days. I use other boxes and put only about 3-5 lbs in to air out. I mix the wax around every day. Unfortunately this is the only thing I can think of because the wax seems not to be dehydrated from the oils as much as it should be. It is definitely the company’s fault that they should be dehydrating it from the soy oil better. Good luck fellow candle makers!


Use 464 at your own risk

So 464 is like playing the lottery now. We have a retail store, sell wholesale, and offer white label and custom candles since 2012.
We have had MAJOR issues with seeping/leaking candles - whichever word you would like to call it - it's at an unacceptable level now. We have used November lots (the worst), December, January and now March trying to work though this. Our March batch is now getting to be as much a pain as December. The seeping is unacceptable. Something with the formulation of 464 has most certainly changed. We have tested at every temperature combination imaginable - across 4 environments, 4 separate melters - we have let them sit, reheated them down after curing - it's a lottery. Some are fine, some seep. We can no longer ship within days like we used to (and did for years without issue) and are losing wholesale customers and having to blow out low quality looking candles because of this. In time/materials we have lost THOUSANDS and are currently sitting on 2 pallets of November wax battling with AAK to replace, because it is so bad.
Reading through all the reviews here, it's plain to see there are a lot of long time candlemakers who know what they're doing, and this is a real and serious issue.
We are throwing in the towel and testing alternatives. 464 used to be amazing, it is dare I say unusable in its current formulation - at least if you strive to run a pro company and are wanting to build a future for yourself with your product.
Use at your own risk.

DB Candlemaker
CandleScience Reply

Hi! Thank you for leaving us feedback. We certainly understand that the variations soy wax can be frustrating at times and we would be happy to help troubleshoot! If you would like to speak with us further regarding your wax, please feel free to reach out to our support team.

I would like to suggest that Candle Science have a hand on workshop, we can bounce off ideas and suggestion on how to improve producing candles that throw off great scent. Workshop will help all of us.
It work for me, but I have my problems I used different techniques in pouring and fragrance distribution.
I have used 464 for 4 years or more. Encourage your buyers to put the candle on a warmer instead of burning the wick.


Easy to use!

I was wary to purchase this wax because of mixed reviews, however I have had a great experience using it! It is easy to use, and left minimal blemishes. I did have some air bubbles, but I noticed that I stirred in the fragrance really quickly. Once I slowed down my stirring, they came out perfect! I also used the Candles Science's recommended wick for this wax and the container size that I chose, and they worked perfect.



I have noticed some of the same problems with this wax as Toads Wax House especially on the tops of the candles. I don’t give up easily and will keep working with it. I can easily fix the tops, it’s just time consuming.


Mostly good

I use this wax exclusively in my candle line and have for years. When the new company took over the quality of the wax was all over the place, and very hard to gauge from box to box. I see most of the bugs have been worked out but it still has a few kinks. Each box reacts differently. I just used two cases from the same lot and as it worked well, it was really yellow compared to the normal creamy color. The box I am using now is the normal color but is leaching oil whilst curing. Not a good thing when shipping out your candles to wholesale accounts. I have had a few arrive with oil leaking onto my labels! I use the 1oz per pound and shouldn’t have this issue. Other cases yield a lot of wet spots on every candle? As most candle makers know, Summer is the best pouring time when air temperatures are optimum. I will continue to work with this wax but am looking at other options just in case. Any feedback would be appreciated. I do still prefer this wax over other waxed I have tried.

Mary @ Mr. Toad’s House of Wax

Amazing wax

This stuff is a night and day difference from the other brands I’ve used, they seemed to always come out “lumpy” or wouldn’t hold all the fragrance, I didn’t change anything about my recipe but the wax itself and it’s perfect candles every time, thank you for the great product.

Carlisle Candle Co

I agree with all these recent bad reviews. Something changed! Fragrance load changed and now eco wicks aren’t recommended as the first choice. My candles barely have a flame, they tunnel or extinguish. If you are lucky to get a wax pool, the flame is so tiny that there is no hot throw! I am now testing the new wick recommendations but I am upset with the amount of money down the drain. I’m building a business and mistakes like these can really cost me a lot more than just “money.”

CandleScience Reply

Hi! Thank you for reaching out and giving us a chance to help with your wax. While the ECO wicks are still a good choice for 464, we did find that they struggle with some combinations of wax and fragrance oil. 464 is a variable wax, and some fragrance oils are thicker and more difficult to wick than others. CD wicks tend to handle these variations more reliably than ECO wicks, especially at higher fragrance loads. If you have additional questions or concerns, feel free to reach back out to us!

December 464 Soy Wax

I too had lots of problems with the December batch of 464. I had candles that would tunnel or no longer light with a flame. I have refunded or replaced at least 100 candles to customers from the holiday season and I hate to think of the new customers that think I lied to them when I promised my candles burn smooth with no tunneling. I still have 1 50lb box left as I read these reviews in January and now will be buying my wax elsewhere. Candlescience please advise if there was a reference number on the 50 lb boxes of 464 sold in December that would give me a clue if this last box would be an issue or should I chalk it up as a loss.

Julie- Full time candle maker
CandleScience Reply

Hello! Thank you for sending your feedback. While the December batches showed more variation than we normally see with this wax, we did not find that any batches were defective. If a batch was determined to be out-of-spec, we would certainly share the lot number in question. Issues reported in December were sporadic, so there is no specific lot number to reference. If you would like to reach out to us regarding the case you currently have, we would be happy to speak with you about any testing we have done. Feel free to reach out to our support team and we’d be happy to help!

The bad batch of 200 pounds I recieved

I was so happy to see the “December batch” reviews. I thought I did something wrong the first large batch I poured. Maybe there was something wrong with the scent? Maybe something got into the wax? But batch after batch kept tunneling and oil would seperate and seep through the top. It is now Making ch and I am still refunding candles that seeping oil and residue days later. They really should refund those they sold that batch to at the very minimum.

Cindy Reiman
CandleScience Reply

Hi! Thank you for speaking with us and giving us a chance to help troubleshoot your wax! If there is anything else we can do to help, please don’t hesitate to reach back out to our support team.


This is my 2nd case of GB 464 and I'm getting cracks, oil spots, and some tunneling. I've texted the help number, tried everything they suggested but still getting all the issues. So now I will have to sell at a discount or just take the loss. I've spent around $1000 or more since first of year and I don't think they are hearing any of us. Its sad. I can't keep testing pouring temps over and over. Its inconsiderate of them to not help with this issue or atlas give a credit.

CandleScience Reply

Hi! Thank you for speaking with us and giving us a chance to help with your wax! If there is anything else we can do to help, please don’t hesitate to reach back out to our support team.

It has some frozen effect

CandleScience Reply

Hi! Thank you for reaching out to us. The effect you are seeing is likely frosting. This white crystal formation is fairly common with soy wax and can be difficult to eliminate completely. However, you can minimize it by climate controlling your workspace and pre-heating containers. You can see an example of frosting here:


With all the negative reviews, I'm nervous about purchasing this wax again. I too had some issues with tunneling, extinguishing flames and oil spots, I thought I was doing something wrong as a new candle maker. I wanted to give this wax another try before switching the product. CS has this issue been resolved? I'm a little nervous about ordeting this wax again. Please advise.

Eternal Glow Soy Candles
CandleScience Reply

Hello! 464 is a variable wax and some batches can certainly be more difficult to work with than others. We saw more variation in the December lots than we typically see, but all batches were still within the manufacturer’s specifications. Batches produced after December have seen much less variation and customers are indicating positive results. If you have additional questions or concerns prior to ordering, please feel free to reach out to our customer support team.

Not Working For Me...

I have tried using this wax to make wax melts many times. I've followed everything Candle Science told me to do to get the best results and I'm still getting very poor hot throw if any at all. I'm using scents from here that are supposed to do well in soy, I use the 10 percent fragrance as stated to use, I heat it to the temp they said, stir slowly for a full 2 minutes, cool it down properly, let it cure for 2 weeks...I'm about to give up.
I strongly disagree with these reviews saying it is user error. Many of the people leaving reviews have stated that they've been making candles for years. They are not amateurs who don't know what they're doing and the rest can follow directions.
If certain batches work well great. But others are simply not performing as they should.

CandleScience Reply

Hi! We're sorry that you are having trouble with your wax melts. Unlike with candles, which will vary in performance based on the wicks, wax, and containers used in production, the scent throw of wax melts is largely dependent on the warming device. When using wax warmers, the heat needed to release the fragrance is controlled by the unit itself and these devices can vary significantly in size and heat output. It is also important to note that 464 is not specifically designed for this application. While it can be used for melts, we do carry other wax options that may yield better results. For more information, please feel free to reach out to our support team.


This wax does pour very smooth and is pretty, but there is no hot throw... I ordered 2 different bags of wax, which I have all this wax I can't use so I wasted all this money, and there was no difference.. I contacted someone on CS, which she was very helpful and I did everything step by step and still no hot throw at all.. I unfortunately switched to a soy wax blend, I didn't want to but I'm having better results!

CandleScience Reply

Hi! Thank you for reaching out to us. Achieving a strong hot throw can be difficult when working with soy wax. Paraffin wax tends to throw a stronger fragrance than pure soy, so using a parasoy blend is a great option if you are looking for that extra boost in the hot throw. We’re glad to know the parasoy blend is giving you the results you were hoping for! Please feel free to reach back out if there is anything else we can do to help.

Soy candles

I love this soy wax
Yes there was a batch last year that started messing up a bit
But I have been making them since then and have not seen any problems
I will continue to buy this soy wax


Just love it!

I love this wax so very much! It has a wonderful through with fragrance oils and works perfectly for my candle jars. If i cool to roughly 135-140F i dont get any weird bubbling or separation from the glass! I will continue to get waxes and wicks from candlescience. The customer service is on point as well. My bag came ripped almost like it was cut with a razor and the customer service representative was very polite and apologetic and fixed the order right away even scent me an extra lb of wax for my lose and a replacement yellow dye for my candles due to the one i ordered not showing up in the order.

Sue P.

Great Wax

I started out using this wax years ago and have never changed. I’ve had a few challenges due to outside elements like weather and fluctuating temperatures, but it’s not the wax’s fault. It’s been very easy to start out with, and I will continue using it. I’ve always had very happy customers, and the cold and hot throws have been great. Thank you Candlescience!


In Love With 464!!!

I Started Making candles about 8 years ago and have been using GB464 for at least 3 years. I am in love with this wax!!
My tops are smooth, I have no frosting and the cold and hot throw is amazing.I believe the wax is as good as its user.
After reading some of the reviews, I believe there are a lot of people using the wrong size wick and perhaps using too little or too much fragrance.
Before starting my candle making I researched products, watched numerous videos and even purchased a few books about candle making.
Candle Science is now my go to supplier after a long process of elimination of other suppliers. I believe in this product and its supplier.
Once i perfected my craft it's like clockwork. Know your melt temp, your pour temp and the temp at which to add your oils.
One of my secrets is the slower you stir and pour the smoother your candle will be. The more time you spend to research the better
your product will be!!
Happy Candle Making From A CandleScience Customer!!!

Henri Santoro


I used this wax for a few candles and have had no issues. Would this wax work well for for wax melts?


I recently started my own candle company, even after reading reviews about bad batches, I still purchased (and continue) this wax. Some candle no matter what you do, have some type of very tiny imperfection, it can be fixed covered whatever but that’s what makes us all unique! My hand poured soy candles SELL. Even with slight frosting, they look great and it doesn’t effect the burn or smell! Thank you for providing such quality wax 💕💕💕


I’m loving this wax for my candles, great hot and cold scent throw and little froasting! ...but can i get confirmation that it does not have any paraffin wax in it?

Also, when will you be selling coconut wax??

CandleScience Reply

Hi! The 464 is an all natural soy wax that does not contain any paraffin. We are currently testing a coconut wax blend and hope to have one available in the near future. We're always happy to answer any technical questions at!

Problems seem to be resolved

I felt like I should write a review after my most recent experience with 464. I had SO many problems with the December batch of wax that I was ready to switch to another wax for my business. After many conversations with customer service at CS, I decided to give it one more chance and I'm glad I did. Just started our Spring production and went through the first 50 lb case. I only had maybe 4 - 5 tops that needed to be touched up. Hope this will help put others at ease that may be in the same boat I was in.

Michelle S.

Chey's Candle Creations

I am a few months into making candles and I have ordered my second case of Golden Brands 464!! I absolutely love it!! It is so easy to work with and the aroma that comes through from the scents that I add is beautiful!! I walk through my front door and there are so many different smells going on that I don't even need to light one candle! Thank you CandleScience!!!!


I love it! Not too clear on the low ratings

I am so confused by these low ratings and comments. I ordered this wax with the candle kit and everyone loves my candles so I ordered another 10lb bag and I don't have any major issues. I have no idea how to make candles other than what I learned from the kit, however. I kind of want to try other waxes as well but this one has not been an issue for me. I love it! The wick is fine. It burns all the way down, there is no tunneling, the wax melts completely in my glass jars! One thing I noticed is that my candle kit came with four individual 16oz bags of wax and 1 oz fragrance oils my scents were stronger then. With my 10lb bag I used a scale to measure the same amount of wax and my fragrances weren't as strong. That's an easy fix because I'll just order a larger bottle of fragrance oil to increase the amount added.



Bought this wax twice before and candles were perfect. Purchased a 50 lb box for the third time in December and the wax was absolutely horrible. I had a hard time figuring why such a drastic difference, so I went to read the reviews and found out that other customers had the similar experience due to a bad batch. I contacted this company, but they tried to BS their way through their answers, rather than offering some sort of compensation for a box of wax that cost $65. + shipping + a waste of fragrance oils. I definitely would not be buying from this company in the future. MY LOSS...


Unpredictable wax, having more issues than success

I've been using 464 wax for years, but the latest shipment I received in December seems to be the worst yet. Every jar I've poured has had major problems with tunneling, frosting, and oily tops. The only candles that don't get oily tops are unscented, but those will still have frosting and tunneling issues. The wax seems to never stop bubbling once melted, it's like the recipe changed and they've somehow added Alka Seltzer. I've used different FO, different brand FO, different FO loads including none, difference jars... every variable manageable has been controlled, and the outcome is still poor quality.

I've tried melting using several melting methods (double boiler, hot plate, wax pot, water jacket, etc) and to different initial melt, FO, and pour temps trying to resolve this. I've used different FO scents, different brand FOs, different FO loads including none, different jars... every variable manageable has been controlled, and the outcome is still poor quality with this December batch of wax. I've also tried cooling the candles in a temperature/humidity controlled space and still have these problems.

I've relied on 464 for the bulk of my candle product lines but after this experience, need to find something else. 464 has just become far to unpredictable to use for any level of business. In my opinion, Candlescience needs to pull 464 off the shelf until these quality issues are finally resolved.





Bad batch...

All of the wax from the December order was terrible. Ruined several hundred candles, cost a lot of money, and lost me a wholesale account. Ordered a new batch and its working well. While inconsistencies happen, the amount of it has been very bad. Not sure if they switched manufacturers or not, but I am close to needing to look elsewhere if it doesn't minimize soon. This is why I've rated it 2 stars: if you get a good batch, no worries. If you get a bad batch, you're out $$ and time. Be cautious.

Ben Deem

Unable to Achieve a Full Melt Pool

Thankfully, I'm a perfectionist and often test our batches of candles. We have been experiencing extreme tunneling with the December batch of 464. After trying a wide range of wicks from those that should fit 3" containers to those that should fit 5" containers, even the largest wicks won't create a full melt pool in a 3" container with the latest batch of GB 464. It's nice to see other reviews of extreme tunneling. We shouldn't have to extremely over-wick our candles to get a decent melt pool. We should be at least 4 wick sizes under what we have been using in the latest batch of 464. It's extremely frustrating that we can't receive consistent products since we have customers that love our candles that have always been made with 464.


Maybe You Figured it Out?

Considering that the video from Candle Science acknowledging that they knew something was wrong with the wax, the corresponding survey has been removed from the product page and the customer service responses are back to taking no responsibility (but blaming their customers and suggesting candle 101 fixes like "lower the fragrance load" and "pour at a different temp" or "try new wicks!" despite most of us have been doing this professionally for awhile)-- maybe they figured out the issue and are moving on and hoping this all goes away. I am going to try buying another batch, reluctantly... also hoping it has been taken care of because for many years Candle Science has been my go to supplier and you have been reliable in the past. But this issue really effected my business over the holidays and it leaves a bad taste that I was never followed up with. I, myself, reached out to my own customers constantly apologizing, refunding and sending new products to them because of the issue but didn't get the same courtesy. If the wax proves stable again I will update this review.


Amazing Wax!

I ordered a 10 pound bag and I don’t know what to say! Great cold and hot throw as well as barely any frosting! I hear this up to around 175-180 and add fragrance at 145 so it doesn’t evaporate as much fragrance oil then pour! Hope this helps

K.C Candles

Fantastic Wax!

I have used this wax for almost a year now and have not been unhappy with it. It has a clean smooth finish and an even burn. I pair it with the 6 oz tins and the CD wicks, it is absolutely perfect and I have not received any negative reviews from my customers. If you are looking for a good all natural soy wax, I recommend this one, hands down!

Owner - Burnished Candle Co.

Works smoothly

Love this wax, holds fragrance well and very easy to manage.



This is definitely a bad batch of 464 (December 2018 batch). Had to heat gun every attempt and skim coat for a smooth top. After leaving for a day and laying on their sides to label, the fragrance oil seeped out of the jars onto my workbench. I have my quality control and pour temps on lock. Only difference is a new batch of wax. This is by far the worst batch I have seen so far.

Leslie Anna

Great wax

I am a new candle maker, have used a few different waxes so far. I used this for the first time 3 days ago. I melted to 185 added fragrance 10% (loving spell from natures garden) at 170, poured at 160 into warmed up 16 oz glass, 8 oz glass, 8 oz tin, and 6 oz tin. Pour went great no cracking or sink holes. Noticing just a tiny bit of frosting but I did not use colorant so no biggie for me.


I did not have any problem with this wax, only follow instructions ....


Not burning well frustrated

I've tried a number of wicks and this wax doesn't seem to be burning correctly. I feel I deserve a refund or I may look into another company to supply my wax.

Nina Farrell

Troubleshooting GB464

I’ve followed directions and never got a good hot throw. Then one day I looked up some common fails with soy wax, and surprisingly one of them is adding your fragrance oil too hot. If you add the fragrance oil at a high temp you will lose alot of scent while waiting for the wax to cool before pouring. It was suggested to add under 160. In other words, you need to add the oil to the wax as it nears its solid state, just before it gets milky/cloudy/murky. Candles came out beautifully. Hope this helps


Used to be good

Have mixed this with IGI 6006 Paraffin/Soy Blend Wax for years without a problem, and the last bag of product caused severe tunneling when first burning a candle, causing it to flame out in its own wax within minutes. Not sure if it is a bad batch - will give it one more try to see if the problem persists and will update/post another review to determine whether this product can be relied upon for the future.

CandleScience Reply

Hi! Tunnelling can be caused by several factors, but most often it is related to the size of the wick and the container being used. Wick testing can be tricky, particularly with custom wax blends, but we would be happy to advise further. If you would like to email us at with more details about your materials and process, we’d be happy to help troubleshoot!

Uggg... this is not acceptable!

First off.. I do love Candle Science, their fragrance oils are amazing!! But... this is the 2nd, 50 pound box of 464 soy wax I have received that is a real problem!! I have been purchasing this wax and selling candles for 5 years with excellent results... the problems are not in my process!! This box of wax is sticky and I have nothing but problems with it. Candle Science, please get it together and realize your producer is putting out a hit and miss poor quality product. I purchase 95% of my products from Candle Science.. In the past I have ALWAYS had excellent customer service and received a quality product. I'm not willing to change my candle pouring process because I'm receiving a poor quality wax. I hope Candle Science gets this issue resolved soon!!

CandleScience Reply

Hello! We understand that wax variations can be frustrating. Unfortunately, natural shifts between batches are common with soy wax, which may cause differences in the texture of the flakes. Some batches may warrant slight adjustments to the candle making process, particularly the pouring temperature, in order to maximize results. We test each batch that goes through our inventory and would be happy to offer additional information to help with your candles. Feel free to reach out to us at!

I have been buying this wax for over 5 years. I just took a shipment of 250 lbs before Christmas. I too am noticing inconsistencies with it. I have played with pour temp, temperature of heating wax, heating jars, % of fragrance load, I still have inconsistent results, tunneling, glass adhesion problems, tops look like a oil slick? Some have great cold throw and others don’t. Hot throw is hot or miss. I just poured 35 candles last night. After reading several blogs, I heated my wax to 185F, added FO, cooled wax to 145-150 to pour. This morning the Black Sea (top seller in my soap and candles) looks like a oil slick on top. The rest have the nice smooth, ivory finish I am used to seeing. Minimal cold throw. I have tried heating to 185F, adding FO around 165 and pouring after that, same results. I am very frustrated too! My fragrance load is 11%. Thought about dropping that but not really sure. Time to switch? Not sure what to do. I have a brand to maintain and am not confident going into the new year I can continue with 464. Of course now I have over 150 lbs of wax to use. What kind of additive can I use to help yet still maintain the soy quality and soy branding? CS has always been my go to for candle supplies and now some soaping supplies too. Help!

Laura V
CandleScience Reply

Hi! We are so sorry to hear that you are having some trouble with the GB 464 wax. We know that can be frustrating and would be happy to help troubleshoot and assist as much as we can. Dropping your fragrance load to 9% may be a good first step and possibly pouring even a little warmer than you are right now to help with some of the surface issues you are having. Feel free to reach out to our support team so that we can help further! You can reach us at or via phone at 888-266-3916.


I was optimistic about this wax despite some bad reviews but this wax has let me down. I’m having terrible tunneling with this product. I have tried many things to fix this issue because I thought it was something I was doing but nothing is working. Very disappointed that I now have this big bag of wax that I can’t use to make a candles to sell to my customers. Such a waste of money. Back to the drawing board to find a good wax.

CandleScience Reply

Hi! We are so sorry to hear that you are having trouble with this wax. We would be happy to help troubleshoot if you would like. Tunneling is typically an indication of a wick that is too small for your container and wax combination. You may need to go up one or more wick sizes to get a better burn. Feel free to call us at 888-266-3916 and we can help you find the best solution!

Smooth sailing..

I am getting ready to place my third order of the 464, despite all of the recent negative reviews and I have to say, I have not had any of the problems that others seem to be having. I have used a variety of different fragrance oils, from Candle Science and elsewhere and everything has worked out wonderfully - with the exception of a few frosting issues on a couple of candles which I attribute to my studios fluctuating temperature during the winter. The only thing I can add is that I never let the wax get as hot as CS has recommended and I always work in small batches so that all of the variables are controlled as much as possible. I have never seen a single tunnel in any of them and my scent throws have been wonderful.

Alta Cain

Mixed Feelings

I am fairly new to candle making. My first 50lb order of this was problem free. However this latest batch leaves severe frosting and the tops of my candles are a nightmare! I'm actually nervous to purchase this wax again.

CandleScience Reply

Hi! We are sorry to hear that you are having some trouble with the 464 wax. Frosting and surface issues can be fairly common with this wax. However, there are things you can try to help! Check out these FAQs: and Also, feel free to contact us if you would like some help troubleshooting. We are always happy to assist!

soy wax

I love candle science. as they have been my go to company since starting my candle business. I have been experiencing a lot of frosting from tis wax lately. even after formulating my own recipe and adding in a little coconut oil. helps but who wants to keep adding to the wax. I also found that a lil beeswax makes a difference as well. I wont stop shopping with you all because I love you fragrance and wicks as well. I just wanted to leave a real review for people just starting out like me.

DH candles

What the crap is going on...

I have been using this wax for 2-3 years and have made a consistent and excellent product however the past two months have been a nightmare. I have experienced oily tops, SEVERE and unpredictable tunneling and lacking scent throw. I have gone through 4-5 50lb boxes over the last two months hoping each time that it wouldn't be a problem but I continue to get customer returns for "defective" items. Its been painful and even though I submitted information to candlescience via their survey to try and pinpoint the issue, no one contacted me or offered refunds-- which I have been handing out to my own customers left and right for the past few weeks. I am so annoyed.


Bad batch?

I am not a professional candle maker, but I make lots of candles for mine and my family's use, and to give as gifts. I have always used GB 464 and had no problems until the last 10lb pound bag I purchased earlier in December. I am using the same scents I have always used, at the same rate, and following directions closely. The last candles I made were terrible. The wax would not bind to the scent and had oil making puddles on top of the candle. I even melted the candles and added more wax...still oil on top. I assume I will have to discard these. I surely hope that whatever is wrong with this wax can be fixed. I am not sure which wax to try next.
Looking for better days!!


Back to 464

I have come back to using 464 after trying Q210, the scent throw wasn't great and I really did not like the LX wicks. Flame constantly flickering and burning high with soot. So I came back to 464 and adding vybar as I did in the beginning. So far the cold throw is amazing and I am confident the hot throw will be too. Happy to be home and off the "try this, try that" roller coaster.

Thanks candlescience!!!!



First timer making candles in jars and this wax was perfect and worked perfect. I put it all into my container at once and it turned into a hard mass of wax but then melted next time i will add it little by little! will defineately be getting more of this wax in the future!


I've compared this Wax to the 415 product. This wax totally surpassed the 415. Very smooth finish, and the scent throw is great. My customers are pleased which makes me happy.

Angelica Rosales

Wet again!

I’m having issues again with too much moisture in the wax creating boiling bubbles and terrible wet spots. I’m hoping my next 50 pound box fairs better. I love gb464 and use it exclusively, but I thought they finally worked the bugs out of it. I have had the best candles all Summer long and wham now this. I have purchased over 100 pounds of wax in the past few weeks and really need to have consistency in my candles.... I had to heat it up to 300+ degrees trying to get the boiling to stop and hopefully heat the (water) moisture out of it. I will have to test this batch to see if the candles turn out ok before I fill these wholedale orders. Fingers crossed. This is such a busy time of year, nobody has time for this!

Mr. Toad (Mary)

My go to wax for candles

At first it is so nerve racking reading reviews on wax and deciding which one to go with for my business. This is the wax I decided to go with and I am so happy that I did. Great hot throw and cold throw. I get all smooth tops on every candle without having to go back and try to use a heat gun. I always follow the instructions Candle Science gives for this wax to a T and have no problems. I made a batch and let it cure about a week. Even this soon, it is giving off an amazing scent throw through out my large living room/kitchen area with a vaulted ceiling. They say to let the candle cure 2 weeks, so I am confident that the candle would have an even better scent throw at 2 weeks. I think the issue some candle makers may have is they don't allow enough cure time to get that really nice hot throw that is hard to achieve. Less than a year into this business, I am very confident with my candles and the hot throw thanks to GB 464. I have gotten great reviews from customers on the hot throw when the candle is lit and no complaints on them from my knowledge. On a side note, I am still struggling to find the right wax for wax melts. I've tried eco soya pillar wax and golden brands tart wax and neither are fully melting, they never become 100% liquid like they should. I've had a few complaints. I really want to perfect my wax melts and am almost thinking I should try GB 464 poured into clamshells just to see how it does. If anyone has any advice on this, that would be great! Does anyone else just use regular soy wax for melts? Or GB 464 in particular? I really trust the reviews on Candle Science. Also, don't let the bad reviews on GB 464 scare you because I love this wax! My business wouldn't run well without it!


Bad batch

So glad to see that I'm not the only one having issues lately. The hot throw is not as good as older batches, and after about 2 hours into the first burn, the flame gets much smaller (even with oversized wicks). I'm going to try CD wicks instead of ECO, hopefully that helps. If not, I'm back to square one which is extremely disappointing. I'm happy to see that they're aware of the problem and really hope they can do something to fix it.


Whats up now?

All of my last batches made with this wax have little or no hot throw!!!! Next, I will try blending with the 415 and 464 to see if this helps, if not, I don't know--give up!

UPDATE 11/17:
I recently started combining 464 and 415 to get a better hot throw, but I am burning those now and it is still very faint. I also see the wick recommendation has changed to CD wicks. I guess I will throw the rest of 464 and 415 in the trash and start with a new wax (ecosoya 210) and wicks. I have made some of these and am waiting on cure time, will review again in a few weeks, still a disappointment though!!!!


464 is FINE in my book!!

I’ve been using GB 464 for the last 2 months and even purchased 200 lbs. after reading not-so-good reviews. This wax is consistently doing everything I would expect it to do and I’m not switching now. I stick to my routine. I watch my temperatures and times, make sure my fragrance oils are blended in well and the result is a smooth, velvety texture. Works great for jar containers, wine bottle candles and tea lights.



Very good, the candles remain with an excellent smell


464 soy

i have had good tests, great smells , no complaints on my end or customers , burns clean and takes to oils great , i almost didn't get this wax because of some reviews but I'm glad i did , thanks for having great products


I bought this candle because a friend of mine who was an old CS client recommended it. I bought two boxes which I had shipped to Latin America, bad luck for me turns out the wax texture was very rough which created frosting all over the glass. We had to use the pistol several times because the surface kept drying with little holes all over it. Finally when we tested the candle the burn was totally uneven, like in one side of the candle the wax stick to the glass at the same time the whole glass had frosted remains of the wax.
My friend was very surprised since he bought this wax years ago and it worked out perfectly for him. Now I have one entire box of this wax, definitely not going to use it. What a waste :(


No hot through

This is my second year using this wax and my last two batches I've had so many problems and lost so much money. So am going to try another type of wax to see if I can get back on track. Something is really wrong with this wax something change.


trash wax

This wax is trash. I switched to this wax after CS stated that it was their most popular wax and performed well. However this wax was nothing but problems from the beginning. I experienced un-smooth tops that looked even worse after blow drying the tops in attempts to save them. The tops were also oily and frosted. Additionally in a burn test (no color), the recommended wicks (and two sizes up) were unable to create an even burn reaching to the edges of the container creating tunneling (even after 1.5 hours of burn time). There was also ugly cratering and layer separation present after every burn. Terrible wax. I will go back to my other wax for sure!



I've been having issues with this wax and just noticed that the maximum fragrance load has changed. It used to say 12% but now just says 10%...

I've used 2 ten pound bags of this wax and my results vary every single time when making my wax melts. I even trouble shooted with Candle Science to make sure I'm not doing anything wrong. Even following their instructions perfectly and using fragrances that are supposed to perform the best in soy wax with the strongest scent throw I'm getting basically no hot scent throw. The cold throw is excellent but when you have to be right over the warmer to smell it I consider that a fail. Now I did have one produce a good hot throw for several hours but when I made that exact same melt the exact same way I got nothing the second time around... I've even had melts where one cube smells good for a couple hours and then another cube has no hot throw within that same clamshell.. I make sure I mix it thoroughly for the 2 minutes, add it at the right temperature...everything Candle Science said to do..I'm at a loss and have wasted so much money trying to get this wax to work for me.. :/


Soy Wax I can count on every time!

I love Golden 464! I've tried a couple other soy wax brands and have found them to be unreliable. Golden 464 NEVER gives me a problem! Heat and cool the wax to the correct temps, and there are no problems. Perfect candles every time, and my customers always tell me that the hot throw, cold throw and longevity of my candles are amazing. Thank you, Golden 464 and CandleScience!!

Creatively Intentional

Horrible issue with frosting!

I do not recommend this simply because of the issue with frosting. Before CS says anything like they have with the other comments, I have been professionally making soy candles for more than 12 years. I decided to try this wax because it is cheaper than the wax I always use and I hear such rave reviews from many candlemakers. No matter what temp I pour at, I cannot avoid the frosting. It’s ridiculous! I stir for 2 mins very smooth and slowly with a stir stick. I do not have any issues with bubbles. Cold throw is instant and strong, unlike the soy I usually use, which takes around 24 hours curing time for a good cold throw. I have yet to test the hot throw. I am leaving a review because I do not recommend this wax simply because of the huge issue with frosting. I will never purchase this again and I will gladly stay with Ecosoya Q210 as it is a far superior wax and is worth the extra cost!

Jennifer M

Sacramento California Candle and Soap Maker

This wax is practically perfect. My ONLY complaint is it gets beady and melts a bit in our super hot NoCal weather. To fix this I blend 464 with 444 equally during the hot months. It has a great cold and hot throw, tops are beautiful with a single pour, and it's not as frosty as 444. I see a lot of complaints about GW464 and GW444 in reviews here and in candle making groups. I sell many thousands of candles year in and out and haven't had any issues with this wax. I give it 2 thumbs up and a backflip. :)

TerriLin Pistorius

New update to previous bad review

I recently reviewed two 50lb boxes of this wax for terrible leaching, zero throw, etc. I'm happy to report that my newest box of 50lbs has been WONDERFUL...back to the way it has always been. For the record, I've changed nothing as far as fragrance load/type, etc. Something was up with the previous boxes of wax but I'm not seeing it in this current order. SO GLAD! :)


What the issue could be with the soy wax

I read that certain fragrances no matter what you do just don't go well with soy wax so maybe the issue isn't the wax but the fragrances. Maybe you guys could try to make fragrances that are compatible with the soy wax? I know it's probably easier said than done.


464 GB Soy Wax

After reading all the negative reviews with the 464 soy wax I was trying to remain positive and give it the benefit of doubt in hopes that these reviews were not as valid. Unfortunately i must agree with everyone else review “ sadly to say” because i truly hope the expectations where alot different. I recently purchased (3) bags of the 10lb GB 464 trusting that it would not give me any issues. Sadly to say my candles have little to know scent throw even with adding up to 10% FO. Nothing i did on my end any different when it came down to adding the FO @ 185 and pouring at the temp i have found that works for me. This has been a huge disappointment because this batch were for recent orders placed and i am almost sure i will be having to explain this issue to my customers. Can anyone confirm if there has been any changes or modifications on this wax? I may need to consider other alternatives moving forward.

CandleScience Reply

Thank you for taking the time to leave your feedback! We can confirm that the formula and manufacturing process of 464 has not changed. Scent throw is one of the most difficult aspects of making soy candles, as there are several important factors that will contribute. If you continue having trouble with your fragrance, we’d be happy to help troubleshoot further. Please feel free to reach back out to us at and we’ll do our best to assist.

464 Wax

This was my first bulk order for 464 wax. After having used 415 for years I was sick of the frosting, cracking and inconsistent coloring. At first, I was very pleased with how the 464 was. The candles came out beautiful, not cracking, even coloring and no pulling. Then I came back to order some more and started seeing reviews about no hot throw. I grabbed a few random ones to test and found the same conclusion as everyone else. Little to no hot throw. So disappointing. I have 2 craft shows lined up for the Holidays and I'm having to decide which is the lesser of two evils? Candles that look jacked but have great hot throw (415) or candles that look beautiful but don't throw scent at all (464).

CandleScience Reply

Thank you for leaving your review. We’re sorry to see that 464 is not working out well for your products. If you are looking for a wax that behaves similarly to 415, but with less surface issues, you could try 444. It is the same wax as 415, but with a soy-based additive that helps to minimize surface blemishes. If you have additional questions about wax choices, or if you would like some tips for maximizing your scent throw, please feel free to reach out to us at and we’d be happy to help further.


I have to agree with everyone else here. I’m new to candle making and have been using the scientific method to find the right way to make these candles without frosting or the wax separating from the jar. Well I lit one of the candles today and absolutely no hot throw. Which sticks because I have a decent cold throw. Now I have to look for a different wax and start over from square 1.

CandleScience Reply

Thank you for taking the time to share your thoughts about 464. Frosting and glass adhesion issues can be tricky with soy, but there are steps you can take to in your process that will help with the appearance of the wax. Cold throw will be noticeable soon after making the candle, but strong hot throw will often require an extended cure time. In addition to curing, there are other important factors that can have a significant impact on the scent throw of the candle. Feel free to reach out to us at and we’d be happy to help get the best performance out of your wax!

First Order

This was my first order with this company and I am so happy with the result. To be honest I was quite leery when I saw the most recent comments but I took a chance and I am glad I did!! The order came so fast and met all my expectations. I look forward to continuing purchasing from them!

Tay Makes Scents


This is my previous post :
I have always used this wax in the past. I had bought the bulk box and made my normal candle scents. None of them had a hot throw. I made well over 70 candles that are not fit to sell. I thought it was me even though I did nothing different. These candle was for 2 major events I had coming up. I came back to the site and realized it was NOT USER ERROR. I am so disappointed and when I think of all the wasted materials containers, wicks and wood sticks, and above all fragrance and essential oils and oh the sells I could have gotten. I’m just lost for words.

UPDATE: Okay I had some of this wax left so I needed to get rid of it. So I decided to use the rest and make wax melts for the first time using the same scents and guess what they came out simply amazing!!! Excellent cold throw and a awesome hot throw!!!!!!!!! I really love candle science and I have always used them. I know you guys are getting a beating right now about this wax and even from me so I want to take the time to apologize especially when you did not manufactory this product. Although I myself was disappointed in the wax with my first set, I just have to figure out what happened. I am still a customer for life and I am sure you will figured this out. In the mean time I have found a new candle item wax melts!!


I have always used this wax in the past. I had bought the bulk box and made my normal candle scents. None of them had a hot throw. I made well over 70 candles that are not fit to sell. I thought it was me even though I did nothing different. These candle was for 2 major events I had coming up. I came back to the site and realized it was NOT USER ERROR. I am so disappointed and when I think of all the wasted materials containers, wicks and wood sticks, and above all fragrance and essential oils and oh the sells I could have gotten. I’m just lost for words.

CandleScience Reply

We’re sorry to hear that you are disappointed in the throw of your candles. Scent throw can but tricky with soy wax, but there are some steps you can take to maximize your scent throw when using natural waxes. We would be happy to troubleshoot and offer advice on how to get the best performance out of your wax. Feel free to send us an email to and we’ll do our best to assist!

Same Issues and No Help

I have went through 40lbs of wax. I have done everything the same as I have in the past, but no scent throw! I too now know it is not user error, it is the wax! I’m out over $400 in supplies. I contacted CS and received same response as others! They have not found anything wrong with the wax! Awesome! I won’t order anymore! I have never had an issue until now!

CandleScience Reply

Achieving a strong scent throw in soy can take practice and patience, but we are happy to help troubleshoot. Mix temperature, cure time, fragrance load, wicking will all have a direct impact on the throw of the candle. If you continue having trouble, feel free to reach back out to us at and we would be happy to speak with you further.

What’s going on?

I’ve been buying the same wax for 4 years, I’ve been consistent with my pouring and my customers loved my products. Until now! I have received many complaints of tunneling. Not only have I had to refund money but have had to pull all my products from shelves putting me out of thousands of dollars. I am out the cost of containers, wax and fragrance oils & have lost the trust from my retailers. This is a HUGE problem for my business.

CandleScience Reply

We’re sorry to see that you are having issues with tunneling. There are so many factors that can affect wicking that it is difficult to narrow down the cause of burn issues. We are continuing to test various lots of 464 and collecting as much data from our customers to find a solution. Please feel free to use the form in the video to submit additional information, or shoot us an email to

What Happen

This waxed worked for me before! Now every candle I make fails the scent throw test! Really wasted a lot of time and money on this product!

JB Wicks Candle Co.
CandleScience Reply

Thank you for your feedback. Scent throw can be one of the most difficult aspects of making soy candles, but we’d be happy to help troubleshoot. Feel free to use the form in the video above to provide us with additional information about your process, or shoot us an email at, and we’d be happy to advise further.

What happened to this wax?!

I'm relieved to know it's not just me having these issues. I've used the wax for years without issue, but the last few bags I've ordered have given me so many issues! I've had tunneling/sinking, air bubbles, and ugly, uneven tops. I end up spending a lot of time fixing each candle so that it looks presentable. The most frustrating part is that we're in peak season so I don't have time to start over sampling other waxes to find an alternative. I've been loyal to this company for years, but after the holidays pass, I'm going to have to start shopping around for another company. It sounds like there are a lot of experienced candle makers on here with the same issue, has anyone else found an alternative that works well for them?

CandleScience Reply

We’re sorry to see that you experiencing more issues than normal with your 464. Often adjustments in pouring temperature can help to minimize surface issues, but it is not uncommon for soy wax to require refinishing. As the seasons change and temperatures shift, wax will sometimes behave differently than expected. We’d love to hear more about your process and see what we can do to help. Please feel free reach out to us at

After reading all of the reviews on here lately I'm now realizing that all the issues I've been having are in fact from the wax itself and not from user error. I have another 10lb bag of wax that I was using but switched over to this after seeing all the positive reviews...guess I'll switch back to the other brand will not be purchasing anymore from here especially with how much you guys charge for shipping it's outrageous!

CandleScience Reply

We’re sorry that you are disappointed with the wax that you purchased. 464 is a very popular soy wax, but it often takes some practice to perfect the finished product. Small adjustments in the pouring process can make a big difference, and we’re always here to help along the way. Feel free to shoot us an email at and we’d love to help you troubleshoot!

10lbs bag I was/am using seems fine

Note that I don't write this review to in any way imply that the other user reviews are invalid. That said, I am making candles as a hobby to give to friends and family for the holidays. I bought a 10lbs bag of this for some 8 oz tin containers and have made several batches of 3 already. The large majority of them are fine. Three from the same batch I've made have some major frosting and cracking, but given that all this wax came from the same bag, I'm assuming it's either from user error. (IE, me being too lazy to pre-heat the containers.) Or possibly the dye chips I used or the fragrance oils just not setting well. As I go I'm kind of learning which colors don't set as well in wax, etc. and since the 3 candles that frosted/cracked were all from the same batch with the same dye chip/color and fragrance, I'm leaning towards that or me being the issue, not the wax. Despite the cracking and frosting though, the cold throw has been fantastic.The rest have all come out fine and are curing/waiting to be shipped out around Thanksgiving. I've tested one myself by leaving it lit for around 5-6 hours and while it takes a while for soy to really get going with hot throw, at around hour 2 or 3 I could really smell it while I was laying in bed and it was on the bedside table near me. Then after hour 4-5 I left the room and came back to the scent having fully dispersed around my entire medium-sized bedroom. I haven't noticed any tunneling issues because I stupidly bought a set of wicks that were too small for 8 oz tins so I've been double wicking them so that they don't go to waste. So YMMV with this wax, but my experience so far has been good enough that I just ordered another bag.

Smol Corgi Candles


I have always bought CS fo but refuse to pay their prices for 464. I get at a much better rate with free shipping from another company. After reading these poor reviews with not 1 offer of a refund or discounts on future orders. I hope I never need customer service because they seem to be a joke. They continually blame the customer for bad results. When hundreds of people complain, you have a bad product. We the candle makers make your business successful. You certainly don't treat us that way. As many complaints as you have received the first thing you should of done is look for a new supplier and at lower costs. They are all around. I feel you just see dollar signs and not business owners. Business owners who's companies are losing customers and money and you offer no help no refunds no warnings on the product. Poor poor business skills. Now I will get a generic response that a computer probably comes up with. Again disgusting business practices. Find a new supplier at lower cost and offer some form of refund or you are going to lose many long term customers.

Pia's Scents
CandleScience Reply

Thank you for sharing your feedback. The current issues surrounding 464 are certainly not being ignored. Because this wax is so important to many customers and their product lines, and because the issues some are reporting are out of character for the wax, we are handling these reports on an individual, case-by-case basis. We are testing multiple batches and communicating with the manufacturer as we seek out the root of any potential problems. Because our testing up to this point has revealed the vast majority of 464 is performing as expected, we believe that any issues are isolated. As we continue our investigation, we are encouraging customers seeing variation to reach out to us directly, either by contacting our customer service department or using the form in the video.

Candle store owner

We flush out so many candles that we don't always get. chance to test every single batch. I've been using this wax for years, so after a while I got a little lazy expecting the same results (yep, my bad). I've recently ordered upwards of 300 pounds of this wax in the last few weeks to prep for holidays and tested one today. The tunneling was apparent from the beginning. I cannot believe the amount of money that is / has been lost. Unlike CS who continues to sell this wax after numerous complaints, I have to halt production of my candles and take $$$$ and candles off of my shelves. How embarrassing for my business and to myself, who has spent thousands of dollars with CS.

CandleScience Reply

Thank you for taking the time to submit your feedback. We understand that this situation has been frustrating and we are doing our best to determine the source of the issues. We are continuing to test the lots of 464 that have been reported, and the problems seem to be isolated. The information provided by our customers has been vital to our testing and we greatly appreciate your input. We will update this page soon with the results of our testing. If you have additional questions or feedback, feel free to reach out to us.

CW Candle Co Owner/TML Fitness Owner

I have been using this wax for the last couple of months with none of the issues described below or in any of these negative reviews that appear to ironically grouped around the same dates and time. Im pointing this out because as a small business owner of multiple businesses over a 20 year period sometimes when one to two people have an issue that issue then ironically spreads to their friends then their friends friends and so on. You catch what I’m saying. It’s unfortunate. My candles have not had one issue described, my clients have loved the candles they have been receiving and as A person who has been in business for many years I’m going to tell you that you cannot always go by others their advice, you have to test and test and test for yourself small batches just like when you do your advertising you do split tests. Anyways, After seeing multiple attacks in a group and the fact that I love this product and company I had to write in. Test people...its no ones fault but your own if you neglect that first and foremost. Product testing is part of your business.

Cassandra Wycko

Horrible Quality and Cuatomer service

This wax used to be the good stuff seems like it just fell off recently. Had a whole batch of candles and wax melts that I had to pull which hurt my business pretty bad. Wax is leeching, no scent throw, and smells like a rubbery substance. The wax melts luckilly I still was able to salvage and gave them away as freebies. Contacted customer service only to be told that I should have “sampled” the wax before running all candles. I’ve never had this issue before. I will continue to use your products CS but soywax you will not be my go to. Customer service is a joke don’t waste your time.

CandleScience Reply

Thank you for speaking with us and giving us the opportunity to help! Your feedback and continued business are greatly appreciated. If there is anything else we can for you, please don’t hesitate to reach back out to us.

a bit concerned

these negative comments are a quite concerning, i just purchased a 50lb set of wax and i did have some issues but i am very concerned now. imagine paying for shipping and handling and because its coming international i then pay freight and import duties - so yea i am paying triple only to find out the wax is not worth anything and i cant ship it back - can someone tell us what is going on - i thought it was me being new to candle making but seems its just the 464 wax

CandleScience Reply

We understand your concern. We are continuing to look into the recent variations that customers are reporting, and it seems that the issues are isolated. This wax is by far our most popular, and the vast majority of our customers are getting great results with their 464. We will update this page as we continue to test certain batches, but we are confident in the quality of the product that is currently in our inventory. If you have additional questions or concerns, please feel free to reach out to our support team.

Recent Issues

I have been buying this wax for 4 years (have purchased over 1,000 pounds this year alone). I have never had any performance issues with is until now. The last several 50 pounds cases have been awful. Every. Single. Jar. I pour is tunneling once set, which causes the wick to fall into the tunnel and go out when my customers are burning them. We are entering into candle and gift giving season-Holiday season is the life blood of my business. This is literally devastating to both my business and my household income. I have filled out the form and am hoping for a resolution soon as well as looking for a different solution in the meantime.

Simply Scented Candles
CandleScience Reply

Thank you for reaching out to us and providing feedback on your recent batches of 464. The information you provided will be very helpful as we continue testing. As soon as we have more details to share, we would be happy to touch base with you and share our findings. Thank you again for taking the time to work with us!

This soy wax is BAD.

I have used 464 Golden Brand Soy Wax for 2+ years now, and I had never experienced a problem with my candles until very recently. I am experiencing tunneling 4 hours into the burn and it's causing the flame to burn out, cloudy looking wax, and almost no scent throw due to a weak flame. I have used used the same pour temp, jar heating, percentage of fragrance oil, and also the same wick for the last 2 + years with NO problem. I purchased four boxes two weeks ago and used every last box only to find my customers emailing me about the burn quality. Candle season is here and now I have to find a new supplier. It blows. Candle Science, please resolve this quality issue or please recall this wax.

CandleScience Reply

Thank you for speaking with us and offering your feedback. As we continue to test recent batches of 464, information from our customers is critical to getting the bottom of the issues. We appreciate you taking the time to speak with us directly and we look forward to working with you further.


I have been buying the 464 in 10lbs bags and never had a problem, then I went and bought my first 50lbs case and have had nothing but problems with tunneling and sink holes. I was blaming the eco 14 wicks that I was using but along its been the wax. I too have gone to another supplier because of the cheaper shipping rate but on some of the items here at CS the prices are cheaper. But to you CS you need to stop treating us like we are stupid there are many of us complaining about the wax its up to you people to tell Golden Brands to shape up or ship out. or may all of us who have spent thousands of dollars with your company hold you and Golden Brand responsible for our loses. I have had many candles returned and have lost some long time customers because of this.

Cabas Gifts
CandleScience Reply

Thank you for taking the time to tell us about your experience with 464. We’re sorry to hear that you are having trouble. Our 10lb bags of 464 are broken down from the 50lb cases, so the wax itself will be the same. However, variations between batches are common with soy wax. Recently, there does seem to be more variation than usual, which we are absolutely addressing with the manufacturer. We certainly have no intention of demeaning our customers or passing blame. Our recommendations are based on our experience troubleshooting soy wax. Every case is different, but many can be solved with simple adjustments. Those that cannot are being investigated further in an effort to isolate individual issues that are being reported. If you would like to discuss your personal situation, please feel free to reach out or use the form above.

Making candles for myself

I admit, I just love love love Palm wax - especially when it was sustainable. I seem to have always struggled to make a good soy candle, but I was determined! This seemed like the wax for me to try, but I was a little reluctant after reading the recent reviews, but gave it a try! I bought a 10 lb bag and have been making tealights and 4 oz tins without any issues. I use 1 oz of scent per 8 ounces of wax or 2 oz of scent per 1 lb, heat to about 165, add the scent and stir for about 2 minutes. I do let the candles cure for about a week and so far have not had any issues! Seems to throw both hot and cold scent well. I used eco #`10 wick in the 4 oz tins. I hope this is helpful to anyone having trouble.


Great cold throw but terrible hot throw. I’ve tested every possible method of mixing, pouring, heating, measuring, etc and I’m having no luck. I’ve tried so many scents and production methods that it’s impossible the problem is on my end. Seriously bummed out and desperate for an alternative.

CandleScience Reply

Thank you for reaching out to us. We are actively testing recent batches of Golden Brands wax in an effort to shed light on the recent trouble people are having. Because we do not manufacture the wax, this process is difficult. We will continue testing with the information that we have on hand, and we will keep this page updated with our findings. If you have additional information that you feel may help, please reach out to us at, or by using the form linked in the video above.

Lumpy and particles

I have used this wax in the past and had great results. However, I just started using wax that I purchased a few months ago and the result is very different. There appear to be particles in the wax. The wax is also not setting up in the same way - a sort of lumpy unsmooth finish despite conditions being the same.

CandleScience Reply

We greatly appreciate your feedback. We are collecting as much information as we can to find a resolution to the recent issues that are being reported. If your wax contains excessive debris, please feel free to email us photos to and we’d be happy to help. If you are experiencing additional issues with a specific lot, we encourage you to use the feedback form in the video above to submit the details of your recent experience with 464. As we continue testing, we will update this page with results.

I’ve been buying this wax for awhile and have never had any issues until now. None of my candles come out right with any of my formula’s or trying others suggestions. I bought a 50lb case snd have is now gone to bad product. I feel like I have to start over with learning the candle making process again. I don’t think I’ll be buying anymore 464 from this company I can’t afford to buy wax that’s going to be this horrible. I even bought a new scale thinking that was the issue I am using the same dyes fragrance oils as I always have so disappointing

CandleScience Reply

We’re sorry that you are experiencing issues with your wax. As we continue to investigate the recent problems with 464, we are asking for any additional details our customers can provide. We are working diligently to get to the bottom of these recent issues and customer input is vital in our testing. Please feel free to use the form in the video to provide us with additional details regarding your recent experience with this wax.


I am new to candle making and so far so good. This 464 wax came highly recommended to me and I was about to order 50 pounds but after reading all of these NEW comments within the last month I will not be ordering until I see Candle Science reply to these comments with what is going on. I highly doubt all of the comments are from user error. It appears there has been a change and it is only fair to let the customers know. The ones about dirty wax are especially disturbing. The costs and shipping are high on these products and would warrant an exceptional product and replies to the comments. Looking forward to reading all the replies Candle Science with your side of what is going on!

Kelly Leng
CandleScience Reply

We completely understand your concern. Instances of wax containing excessive debris are rare, but we will absolutely address those concerns as soon as they come to our attention. AAK assures us that there have been no changes to the formula, and we are continuing to investigate in hopes of finding a variable that may be contributing to the recent reports. The 464 remains our most popular wax, so we are confident that problems are isolated. If you experience any issues with 464, please reach out to us and we’d be happy to help.

464 wax

This is horrible!!! Been waiting on my wax and it’s the worst wax ever. Not only is there particles in it again But it’s Very very wet and sticky and very cloudy when melted, Not at all what it use to be. My last box from here sorry.

Burn Out Candle Company
CandleScience Reply

We’re sorry that you’re having issues. We understand 464 has been a source of frustration for some of our customers lately, and we are working hard to get to the bottom of these issues. Because we do not manufacture the wax, customer feedback is vital to help us determine the cause of recent reports. If you would like to provide us with additional details that you feel will help in our testing, please use the form in the video above. We will update this page with any additional information that we find.


First, let me say that we have purchased from CS for a very long time. And for the most part, we have been happy with their product and service. However, we too are experiencing issues with the 464. When we create a blend, it is a little better. But we shouldn't have to create a blend to get a great candle if the wax is performing the way it's suppose to. Creating a blend should be by choice.We have chosen to switch out and purchase a totally different wax from another company. 464 is just too fickle at times and can be very inconsistent. Many of us posting comments here are seasoned chandlers, with many years of experience. We know the ins and outs of 464. We know everything about this wax; heat temp, when to add oil, how much oil, which fragrances work and which ones don't do well, when to pour and the finished results/appearance. We know when we have a bad batch (this happened before and cost us accounts). We cannot, and will not allow a poorly distributed product cost our company any more accounts. The increase in price (for this wax) as well as the exorbitant shipping fees, have forced us to go elsewhere for many of our products. We can get jars shipped from Texas cheaper than shipping from one state away. We have also chosen to order, not only wax, but many of our jars from other suppliers, just because of the shipping fees. Last year we spent over $10,000.00 with Candle Science. This year, that's gone down as we've taken a lot of our business elsewhere. I wish someone within CS would evaluate the cost of shipping charges and acknowledge they have a bad supply of 464. It doesn't sit well with all of us that have reached out to you, and we get generic answers.

Not Important
CandleScience Reply

We understand your concerns about item prices and shipping costs. All of our shipping is quoted directly by the carrier based on weight and distance. We never mark up shipping costs or add a handling fee. If you ever feel that a shipping quote is inaccurate, please reach out to us and we’d be happy to look into it. For larger orders, we offer bulk shipping options, including UPS Hundredweight and LTL Freight. We do our best to keep item prices as competitive as possible, but we will at times raise prices relative to increases by the manufacturer. When AAK raised the raised their prices last year, we increased our prices in two smaller increments throughout the year to lessen the immediate impact on our customers. The quality of the Golden Brands waxes is an issue we are taking seriously and actively testing. We use 464 for all of our in-house fragrance testing and have not experienced these issues first hand. However, we greatly value the feedback from our customers and are working hard to find any possible inconsistencies that may be contributing to diminished quality in certain batches. As we continue our testing, we will update this page with any information that we find. If you have additional feedback that you feel will help with our testing, please feel free to reach out to us.


I am beyond than upset, I feel I am living in my home country Venezuela where the Inflation kills you every day
THE PRICE IS RIDICULOUS for the low wax quality you are selling now! Considering you HIGH shipping prices.
A lot of people is complaining here and you are acting like they don't know anything about candles and wax, there are people that has even more experience than you in the candle making business. I prefer to pay more with other company if they guarantee great wax quality

CandleScience Reply

Hi! We never like to increase our pricing, but we will at times be forced to adjust them due to increases in cost by the manufacturer. The cost of Golden Brands waxes went up significantly at the end of last year, but we decided to slowly raise our prices over the course of this year to minimize the immediate impact on our customers. We are fortunate to have a diverse customer base, from hobbyist to large-scale businesses, and we take pride in helping everyone with their individual needs. This includes troubleshooting candle making procedures, as well as issues with problematic materials. Simple adjustments in procedure are the first steps to fixing common problems. However, if issues are not resolved, we will always take additional steps to address them. We are currently running in-depth testing on various lots of Golden Brands waxes to see if we can find any variations that may shed light on recent reports. If you have a specific issue that you would like to discuss, we’d love to hear from you directly.

Guys what the heck is going on with this 464? We are producing literally thousands of candles to prepare for the biggest candle season of the year and here we are with endless cases of crappy wax. Hot throw should be knocking our socks off with these heavy spices and other Fall fragrances and that is definitely NOT the case. This is incredibly weak and not at all what we are used to. Our customers aren't going to be pleased and it's going to reflect poorly on my brand that I've worked so hard to build over the years. I don't know what it's going to take for you to do your own in house testing of these lots of wax you bring in for distribution, but it should absolutely not fall on your customers, many of whom rely on you providing a consistent, quality product to operate their businesses, to test every single case or bag of wax they order. That's like me now blaming my customers for not test burning their candle before buying it... it just doesn't make sense. Please, please, PLEASE get a better QA process and don't be shy about holding the manufacturers to higher, better standards.

CandleScience Reply

Hi! Our waxes are tested regularly, and many of us use the 464 for our own candle businesses. It remains a favorite among our customers and employees. We'd be happy to offer assistance with any problems you are experiencing. Hot throw can be difficult to assess due to the variety of factors that can affect it, including mixing temperature, cure time, wicking, and various environmental factors. If you would like to reach out to us at, we'd be happy to help!

Awful waste of time and money

This wax is awful! Major sinkholes that can't really be fixed with a heat gun as more suddenly seem to appear and the surface looks rippley. I have tried everything, heating and cooling properly and still bad results, plus the hot throw is horrible. I have tried many different scents and can only get a modest throw off of the ones that are usually my strongest. Very disappointed, will not be purchasing this wax again, in fact I have already taken my business elsewhere where wax is concerned.

CandleScience Reply

Hi, Gina. We’d love to help you troubleshoot the issues you are having with the 464. The problems you described can most often be remedied with small adjustments in the pouring process. Soy wax is very sensitive to temperature, so small variations in pouring or room temp can have a big impact on the finished product. We can also offer advice on how to maximize the scent throw of your candles. Feel free to reach out to us at and we’d be happy to help!

Golden Brand 464, you nasty thing. I do not think this wax should be listed first in the container candle category of waxes. Frosting and serious sink holes are a perennial problem. Sink holes have been my nemesis no matter what I did. Post pour sink holes can be fixed with a heat gun. But these nasty crevices keep on appearing after you light the candle, let it burn, and then blow it out. An ugly sink hole magically reappears after the candle cools off. You can not heat gun the candle after each burn-cool cycle. This wax should NEVER be used in container candles at all.

CandleScience Reply

Hi, Ali. Frosting and sinkholes can be common frustrations when working with a soy wax. However, there are ways different things that can help with these. Typically, some minor adjustments to pouring temperature can help greatly with both of these problems. For the crevices that are occurring underneath the top layer of wax, these can arise due to trapped air bubbles as your wax is cooling. One thing that can help is tapping your finished candle gently on a hard surface, after you pour your wax, to release any trapped air. We would love to help more so feel free to call or email us at

Major Change in Quality...

I started making candles about a year ago (June 2017) and based off of all the great reviews with this wax, I purchased my first bag. I couldn't believe the results, even for a newbie candle maker - no sink holes, no frosting, and the throws were wonderful (cold and hot)!

About 8 months later (March 2018) I was due for another bag......boy o boy I swear this is not even the same product. ZERO hot throws, even with my stronger scents like vanilla. On my last batch I tried adding more FO to the mix, but I did not notice a signifiant difference. I have so much wax left, but it feels like a waste to continue using it at this point.

I know a lot of people have experienced this same problem, has anyone found a solution for the throw? I will NOT be purchasing this brand in the future, but would like to use up what I have. Thanks!

CandleScience Reply

Hi, Meghan. Soy wax can vary a little from batch to batch, but small adjustments to the pouring process can ensure consistent performance in the finished product. Increasing the fragrance amount can help to maximize your scent throw, but there are other steps you can take, as well. If you are still having trouble, we would love to help! Feel free to reach out to us at

This wax has drastically changed and NOT for the better

This is the SECOND batch of 50#'s that is showing the same POOR RESULTS...I am VERY disappointed and upset with this wax. I have been using this wax for my candle business for the last three years. NO problems whatsoever. Suddenly, the last two 50# batches have had serious issues:
This is RUINING my candle business and I don't know what to do. Every soy wax that is offered by your company is showing lots of negative reviews and I'm not sure if I should reorder another batch and hope these problems go away or just stop my business altogether. I've depended on your companies products since the beginning of my candle making days but I'm debating whether I should continue. Please, please, please find out what is wrong with this wax and either fix it or replace it with a soy that works! Your customers are begging you.

CandleScience Reply

Hi, Catherine. Oil separation and diminished hot throw are often related issues. Both can be caused by the fragrance oil not binding well with the wax. However, there are steps that can be taken to ensure the wax and oil fully incorporate. Feel free to reach out to us at and we’d be happy to help!

Candle Maker

First, I will preface this by saying I really like Candlescience and I'm hoping whatever is going on with this wax will be fixed. :)

I've been buying this type of wax since 2011 and I must say that the past few batches (within the last year or so) are not working out well. The frosting is really bad and the sinkholes/bubble like holes seem to be more prevalent. I feel like I am pretty good at making candles at this point and I do know what I'm doing so the only other issue could be the quality of the wax (or possibly the fragrance and colors; but I don't think so).

I hope Candlescience can figure out a fix or find a better supplier. I have to finish this 50 lb box and I have another to go through and I'm nervous about the quality of my candles at this point. I'm probably not going to order any more until I see the reviews go back up.

Theresa Cooke
CandleScience Reply

Hi, Theresa. Frosting and surface blemishes are common in soy wax, but they can be reduced by taking certain steps in your pouring procedure. If you would like to reach out to us at, we’d be happy to offer advice!


I've tried EVERYTHING and gone though a 50 lb box of wax and not one candle had a hot throw, which resulted in melting every single candle back down and throwing it all out (92 8 oz. candles). TALK ABOUT HEARTBREAKING. What's happened to this wax?! Really unfortunate timing with the holidays around the corner.

CandleScience Reply

Hi, Katie. It can be tricky to maximize scent throw in soy wax. There are so many factors that can affect your throw, so it is often difficult to narrow down the cause. Feel free to shoot us an email at and we’d be happy to help troubleshoot!

No hot throw what to do

I used 1oz FO per 1lb of this wax and let it cure for 5 days, very faint hot throw. I used more than several different FO to see if maybe it was the FO and none of them you can smell. What do I do?

Latese Robinson
CandleScience Reply

Hi! Several factors affect hot throw. We'd love to help you troubleshoot so feel free to email or call us so we can walk through your process and get you a better hot throw!

Feeling Nervous

I first bought this wax about 2 years ago and everything was perfect! I was also brand new to making candles and had little knowledge of how to prevent frosting and best pour times etc. But every candle came out perfect no frosting, no separation in containers and a silky smooth top. So now I see these recent reviews and just ordered a new batch and I'm getting nervous hopefully there will be no change in the quality of this product. Fingers crossed! Will let you know

222 Lane


seriously terrible. I started out with this wax and it has NO hot throw. I thought it was me at first, but I have researched EVERYTHING and tried adjusting many things and it's not me, it's the wax. Would not recommend.


I too have noticed 464 doesn’t have the throw it once did. Just bought another 50 lbs I hope whatever is the problem it is worked out! Thanks everyone for your comments and tips! I heat to 180-185, heated jars, add FO around 170 and pour around 160. I am on my 4th box of 50# 464


Severe decrease in quality while severe increase in price.

Been using this wax for a few years now and primarily through CS but now I'm suddenly having issues, and the same as the other negative reviews. I have dozens to over a hundred (or more) candles right now with little to NO SMELL, candle sweat (including the orange and black another person had mentioned), I've even had some customers say they're not burning like they used to also. I purchased (2) 50lb crates in the past few months for my biggest event ever, to be let down like this. I would like to hope CS is doing something about this with their customers since I am definitely not the first or only with these issues, because now we're left with a lot of mess to deal with and candles we cannot sell after much hard work and loyalty to this company only for less quality for increased prices. Very upset.


Need help!!! I am new to candle making and everywhere (books, blogs and YouTube) rate this wax REALLY good. I've done different batches, mostly all came looking near perfect, but NO smell at all. I've used up to 2oz per pound, and still no smell. It is the wax or could be the scent?


Not Happy with the price increase and Quality is not the same!

I agree It would definitely be considerate to inform buyers of any price increase! I expect more customer service being that I have been using Candle Science for the bulk of my business. It is not cool for pricing to rise so rapidly! Also, my last few cases were not consistent with my previous cases. The flakes were more solid and sticking together and I have been experiencing too many uneven surfaces which increases my production time. The unfortunate thing is I have a huge event coming up and I need to order new material which forces me to have to purchase now. I am really upset about the price increase.



This wax continues to rise in cost while the quality continues to fall. I have not changed anything in my pouring process, yet it now adhears to my glass jars strangely, making weird patterns and lines. Also, seems to tolerate a little less scent. Had to cut back about 1-2%. Not to mention, I now have to strain tiny orange and black particles from the wax. This is mostly with 444 wax, but often found debris in the GB 464 wax too. I’m not a happy camper.


15% price increase on a case?

Do you disclose or somehow notify customers when you raise prices on your products?


What’s going on now?

I am pouring at a high volume with lots of orders for wholesale weddings etc. coming in. My 1st. 50 Pound box poured to perfection.The second 50 Pound box had a few issues with the wax that was poured, the scent and wax is seperating in weird patterns on the surface of the jar? This is my 3rd 50 pound box and I am having some issues again. I have pulled back on my scent load to 1oz per pound, mix thoroughly, pour at 154 as I always have, and this morning I went to my batch and every scent has a corroded looking top and the scent oils look like they are seperating again but worse! Can someone from candlescience please help? I’m not sure what to do. I can not throw another box of wax out, and I have to meet my deadlines! Help!

Mr. Toad’s

Finally Perfection

After having many issues and frustration with this wax recently, it finally came out perfect. I gave up heating the jars, I think it was evaporating the
FO because I had poor cold and hot throw. I just made sure they were clean and dry. Heated wax to 185 degrees, add FO (I do not use dye) using 2 oz per pound, stir for 2 minutes. Pour at 135 degrees slowly, cool on wire rack. Cut wick and cap the next day. There was no frosting or sink holes, minor imperfections on top easily fixed with heat gun. I am in LOVE with this wax again!!


Love this wax!

This is by far the best wax I have worked with. Very easy to use. I get great results every time. I always make sure to heat it to 185 degrees. Remove from heat and then add my fragrance right away. I use between 8% to 10% fragrance oil per pound of wax depending on the scent. I pour around 150-160 degrees. I also heat my jars a bit in the oven. They come out beautiful every time. I hope this works for anyone that is having issues.


Not good

I always use to buy this wax, but I still have my 50lb box of wax because I used it a few times but my candles contain NO SCENT. I have been making candles for years now, and idk what else to do. I have change my wicks, amount of scent, and nothing helps. I HIGHLY recommend getting your wax somewhere else. This wax is no good. This was has discouraged me and brought my sales down. I'm currently looking for a new supplier. Hope this helps...

R. Clarke- Thompson


No Smell

New to the candle making business, used this wax for the first time this weekend. Heated wax to 185 took off stove added FO at 125 stirred for 20 seconds then poured, no throw whatsoever hot or cold....can someone give me some pointers

Kelli Perkins

Oil on tops and not much scent

Does anyone ever answer the questions in the reviews? I have some of the same problems and it would be nice to see what the answers are.


Touch of inspiration LLC

Honestly, I haven't had any issues with this wax. My tops are always smooth unless it's something I did in error, like cutting the wicks too soon, bumping the table, or touching the wax. I am new to candle making since March 2018. This is the wax I started with and choose to use for my business.


Not sure what happened

I know is summer time but I just order 3-10 lbs bags and when I got them the wax was looks like it was starting to melt. I don't if that was sent to me that way or the UPS left them out in the heat, I was home when it was delivered so it's not like the wax was sitting outside my door plus the box had a whole in it. I never had any problems with the wax being this bad i tried working with it but the wax was so slippery and sticky its horrible I did made some candles waiting to test them out I hope they are good and I just didnt loose a ton of money on wax and fragrance.



Why is the price gone up????????????? Ridiculous

Southern Dezires

Cold throw good, Hot throw not so much!

I have been using this wax since starting my business being that Candle Science says that it is their best seller. I like working with the wax because it's really easy to use, but I have noticed and have also been getting complaints from my customers that it does not smell as good throughout the burn cycle. I tried using additives but was still having the same problem. I really don't want a paraffin blend, but am thinking about it now since I am having issues with this wax. Any suggestions?


Leaching oil?

I must say, I am a big fan of the 464 soy wax and use it all the time for my business. Recently, I have been having trouble with the fragrance oil leaching on the tops of my candles? I can make a batch of candles using the same pot and fragrance oil and some of the candles will leach oil while the one next to it won’t? I’m wondering if anyone else is having this issue? I have started putting a small paper towel in the tops of the candles I have to ship out so as it doesn’t leak in transit. I’m only using 1oz to 1.5oz of FO to 1 pound of the 464 Wax. I heat the wax to just above 185 degrees, add my oil and stir for 2 minutes. Check and stir and pour at between 155 to 145 degrees.
If anyone has input I would love to hear it. Thanks candlescience, I would appreciate your product knowledge on this one.



Great wax to start out with to learn how to effectively pour soy candles. The only challenge is the Hot Throw on some of the FO from CS is slim to none throughout the burn of the candle. I have solved this with adding GW 415 to give a better hot throw with using all soy wax. I did not want to use any paraffin for my all soy wax candles. I heated the wax to 185 degrees depending on the flashpoint of the FO I added the color after removing from the heat, stir, then add the fragrance oil if the FP is 180 degrees or higher. If the FP of the FO is under 180 degrees I wait till the wax cools closer to the FP not going lower than 150 degrees.



I’ve just made my first batch and followed the instructions completely...I added fragrance at 185 and poured at candles look pretty good but the scent isn’t strong when lit. Someone help!


Great product!

Great product, fast shipping. Always comes packaged carefully and packaged in a way that it is easy for me to know that the product traveled safe and that it will be easy for me to open up and use. Have been using this wax for almost a year and completely love it!

Taylor Lamb

Love this wax

This wax worked great. I followed the directions and all my candles came out great no frosting, and the scented oils are totally amazing..


Soy 464 — new batch are dirty

I used to admire this brand. Couple of weeks ago I started creating candles for fund raising from my old stock, 50lbs, Soy 464. The results are very satisfying with minor adjustments and corrections with the help of my heat gun. I recently ordered a new batch of Soy 464 for anniversary favors and needless to say, I am soo disappointed on the results. I already noticed the black specks/dirt on melted soy wax but I disregard it thingking that it would not be a problem. I was WRONG! The candles came out really bad. The tops are rough and the candles are grainy and lumpy in textures. I heated my wax at 180 degree same as what I was doing but for some reason, this batch is very rough and has bad texture. I THINK that the grainy texture came from the black dirt on the wax. Unfortunately, the heat gun magic didn’t work to fix the issue. The texture is still grainy and still lumpy. I don’t know if I still want to order this brand again.


I like this wax...but I don't love it. Has anybody added vibar to this wax to see how it reacts? Just curious if that allows for a higher fragrance load.


Wax change

I’ve been using this wax for awhile now, as it has been very easy to work with. My last bag had a lot of black specks in it and the wax isn’t clear when it’s melted. It almost looks like it’s watery. Fingers crossed this doesn’t cause problems. Not loving the change in the wax


Oil separating as well

Yes, I am also having the issue with the oil separating from the wax after it is set. I am getting worried. A change in this wax could create issues for my business as this is my primary wax.


The wax has changed

I normally buy this was by the 50lb boxes and this last box I received is different. I used to LOVE this wax. All the candles from this batch has a different throw. They are discolored because now I need to retest for measurements of my additives due to the wax being different. And they get sunken spots on the top. Very disappointed in the change. Is it possible to get an old batch?


Great Wax

So far this wax is great no issues with candles at all I love this wax compared to others i have brought will definitely get it again.


Leaching oil again

I must say, I use the 464 religiously. After it changed hands the trouble started. Inconsistencies out the gate. Water in the wax, oil leaching from the wax after its set. They worked out the kinks and it was better for awhile. Each 50 pound case is a little different. One box yields perfect candles. Next 50 pound box, every candle has extreme wet spots and sink holes. I can work with that. However, I am doing a high yield of candle orders and I’m seeing the fragrance oil is leaching out of the set candles again! Not every one but enough to worry about. Does anyone else have this issue? I use 1 to 1.4 ounces per pound which I have done for over 5 years. Not sure what’s next?


Inconsistent Wax

I've been ordering 464 my whole candle career, and the wax feels different. The wax flakes are usually creamy and soft, but my current bag feels crunchy and crisp. I've been pouring at 135 degrees, but my candle tops are either super bumpy, or sinking.


I love this wax! It has a lovely cold and hot scent throw, never tunnels, and always sets perfectly smooth! It's all about pouring at the right temp, folks! I definitely recommend this wax to anybody who is making bulk soy candles in containers. perfect! Even without color, they come out beautifully


Not the same as before

This is the only wax I use but I had a lot on hand and I finally ordered a new batch a week ago and I could already see a difference in the flakes of the new batch. The candles I made today were frosting and all of them had holes throughout the surface and near the wick. Even though its easyI can definitely tell that this is a different formula.


I bought this wax along with ECO 10 6" & ECO 14 6" & ever since then my candles have not been working. No smell at all even when I added more fragrance. They were working perfectly before until I switched to candlescience. I figured why not switch if I get my fragrances from here plus I thought since they were a popular candle making site that everything would work just fine but just the complete opposite. A bunch of money wasted. So I'm not sure if it's the wax or the wicks??


Disappointed in hot throw!

I am new to candle-making and tried the 464 first........first of all, its a great wax to work with. I had little frosting and minor bubbles, all were fixed with the heat gun, but my biggest complaint is the hot throw. I have tried numerous percentages for the fo with no luck! Many of my testers, along with myself, were amazed at how awesome the candles smelled before being lit but that feeling passed quickly as soon as the candles were disappointing! I am not sure if I am doing something wrong but I have pretty much followed many seasoned candle makers advice. I recently tried C3 and am waiting for those candles to cure to see if the wax really makes the difference. I also ordered some EcoSoya Q210 and will be using that soon! I may have to try a para-soy blend in order to get a great scent throw both hot and cold!

Anna A

My first batch of candles came out amazing with this was. I tested the 6oz tins with 10,12, and 14 ECO wicks. The 10 was great, it burned a little faster than I was expecting so I'll try the 8 to see how it works. However it did give a even clean burn. I let my candles cure for 5 days and the hot throw was amazing.


Love This Wax 464

I absolutely love this wax. Works very well with the fragrance bought from CandleScience. Burns great, I would suggest letting them cure for a few days before burning



I’m having the same experience. This batch of wax is definitely of poor quality however, candle science refuses to do anything about it. I’ve wasted plenty of oil‘s and wicks troubleshooting with this company to no avail. The only advice after waiting and wasting product was “well it’s a natural product, sometimes it acts different depending on the crop.”

Very ridiculous coming from a such a large company in this industry. It should be necessary for you guys to test this product thoroughly before you forward it to your customers. We are paying for a product that is to perform as marketing, anything less is unacceptable.


Easy to use- Amazing scent throw

I was having trouble finding a soy wax with amazing scent throw until I tried this wax. Very easy to use once you get the hang of it and the scent throw is insane! My all time favorite soy wax out there and I have really tried almost all of them!


SO easy to work with

I have been making soy wax candles for over 5 years and just finally found this wax this fall. It is SO easy to work with - it really streamlines the process and it takes almost no time to crank out a whole bunch of candles!


Beautiful, easy wax

This wax produces a beautiful smooth creamy appearance with great scent throw! Very, very easy to use. I have tried many different waxes includung Eco-Soy and this is the one I will stay with. Thank you for a great product at a great price!

Susan Rogers

Best wax yet !!

I have used many soy waxes. This is by far the best. Tops sometimes need a little work with the heat gun but I get a very smooth looking jar candle. This is the first time I used this wax and it will be the only one I use in the future.


My New Favorite Soy

Finally, a one pour Soy with a smooth creamy top. This will be my choice of container soy from now on.

Charles Grantland


I just got my first shipment of GB 464 soy wax and made some candles with it today and I LOVE IT wow so easy to use I put in bird of paradise scent and its wonderful this is my favorite wax ever! one pour and as others have said nice creamy top.



Made my first candles with your 464.... Beautiful!!! I have used some other brands in the past... CS you have a WINNER and a forever client!!!
Thanks so much`!

Julia Jessie


I love love love this wax! My candles cure perfectly!


So Easy!!

Just recvd my order yesterday, and was amazed how easy it was to make my candles. I now have a new craft under my belt!!! Simply the BEST!!!!!!!


"air bubbles/wells" forming near wicks

I really do like this wax - however - i am finding that i get "air bubbles/wells" near the wicks in 1 out of 4 candles i make. i am able to somewhat fix this situation and have tried everything suggested to me to keep this from happening. Not sure why 3 candles can be fine and only one will have a hole.....I might rethink reordering this wax...

i do love the way it looks-very creamy and burns clean & even.


Having problems with this wax

I wrote a previous review for this wax and gave it a great rating. Snice that time...The last 50 lb box that I purchased was a nightmare! I had scent oil coming to the top of my candles. Usually this only occured after I smoothed the tops with a heat gun.(which I have always done with all the waxes that I have used and I have NEVER had a problem) I recieved a lot of support from CS and we were never really able to come to a definate conclusion. Has anyone else ever had this problem? If so ....please email me at

Jeanette Nordi

This is to the previous post...

I had the same problem with a batch. No matter what I did the wax would not solidify correctly with the oil. I tried insanely to fix the problem making over 30 candles. I still have the 50lb box sitting there not being used, but thankfully when I ordered the next case there was no problems at all. So its not just you!

Daniel Kitchen

Best soy wax ever!!!!!!!!!

I love this doy wax works great!!!! This is the only one I trust!


Practice Makes Perfect

Ive had trouble using this wax in the beginning getting scent oil on top of my candles. I finally decided to change the pour temp to 160 degrees and yet to have a problem with my candles since.



At first we had nothing but problems with this wax, the candle tops were full of craters (holes) the sides were frosted and had wet spots, once and a while we would get one or two nice candles, well after alot of playing around with melt and pour temps we have finally been getting perfect candles with a melt temp of 175 and pour temp @ 170 we have not had one bad candle since. Hope this helps others that may be having problems also.

Jimmy & Carolyn

pretty good stuff

I played around with this wax for a bit but I found my stride with it. My candles have been consistent every time I make them and they burn pretty evenly.



I started making candles two years ago. I will save you the heartache and pain stories (we candle makers have enough of those to keep us up for a week typing). I started with nature wax c3...hmm. It has taken me until NOW to actually get the results I desired with it. I used EcoSoya CB Advanced last week. Beautiful candles with NO HOT THROW WHATSOEVER! I followed i