When we develop fragrances at CandleScience, we get pretty obsessed over the strength and character of fragrances we launch. What’s less well known is that we get equally obsessed (maybe more!) about the safety of the fragrances we are bringing into the market and into people’s homes.
Since our company was founded in 2003, we’ve been in strict compliance with all fragrance industry regulations that serve to keep customers safe. But as we’ve evolved, we’ve developed additional requirements for our fragrances on and above industry practice (see below for details).
We are fortunate to be located in Durham, NC—the home of Burt’s Bees! Our senior leadership and on-staff chemical engineer have worked diligently with former Burt’s staff responsible for some of the most progressive health and safety standards ever developed. Together, we’ve built these additional standards to create the most stringent safety guidelines in the candle and soap supply industry. Since August of 2015, all of our fragrances have been developed according to these additional guidelines, but some of our older fragrances have not.
We want to make clear that the older fragrances are perfectly fine to use. Our ongoing dedication to the safety and performance of our fragrances compels us to go back and update older formulations to make them even safer (and while we’re at it, smell better, too!).
We understand that a fragrance revision can cost customers time and money. Please know that we only do it when we know the new fragrance is significantly better than the one it replaces. We promise to only make revisions when it’s necessary for meeting or exceeding our regulatory guidelines—and to do it infrequently, transparently, and with lots of notice.
If a fragrance needs a regulatory update, we also take the opportunity to improve the following:
This revision process is currently underway. We’ve decided to not revise fragrances during their popular time of year to eliminate the need for customers to revise a fragrance with short notice, in-season.
We expect the revisions to continue through the end of 2019. While there are a couple dozen more fragrances to address (as of Summer 2018), we’ve had a really positive response to the strength and character of the revisions we’ve already completed.
We hope you find this information useful in understanding why we are making changes. Our goal is simple: to make fragrances that are as safe and beautiful as possible, and to be open and transparent about the process. If you have a question, concern, or comment, please let us know!