Contact Us
Questions & Comments:
For general questions and comments please drop us a line.
Order and Account Help:
For candle and soap-making help and assistance please visit our support section.
Send Us a Text:
Text us your questions or comments to 919-891-6226.
(Monday—Friday)
CandleScience Distribution Centers & Order Pick Up Locations
Customers who want to save on shipping costs are encouraged to pick up orders at our warehouse locations in North Carolina, Nevada, or Texas.
Our Durham showroom is also open from Monday through Friday. Shop clearance items and place orders when you visit!
To pick up an order, select "Curbside Pickup" as the shipping method on the "Confirm" page when placing your order. Pickup orders placed by 4 pm in North Carolina and 3:30 pm in Nevada or Texas will be ready within one hour. Orders placed after these times will be ready for pickup the next business day. You’ll receive an email notifying you that your order is ready, along with instructions for pickup.