My first experience with receiving this thermometer left me frustrated. Customer Support assisted me with the issue and my whole perspective changed. He sprung right into action to remedy the problem. I just received a new thermometer, and it’s working! The first time around it wouldn’t even turn on. I haven’t had a chance to use it yet, but felt the effort on Candle Science’s part should be mentioned and it has left me satisfied. I know that they are not just about getting your money; they’re also about ensuring their customers are taken care of. Thank you for the quick turnaround!

It works well...No problems so far

great little thermometer, accurate read. I'm new to candle making so this works for now.

Just received my package and upon opening the thermometer was already in the on position and not working. I happened to have the type of battery needed for the thermometer in the house, so I changed the battery and it still doesn’t work. Irritated I payed $15 for this for it not to work. It’s even more of a hassle to send it back, so now I’m out $15 and still need to purchase a thermometer. Do yourself a favor a buy from your local Walmart.

It stopped working not even 5 mins after I opened it and started using it..

Unfortunately, it's cheaply made and mine won't set to Fahrenheit no matter how much I mess with the switch. It does Celsius only. The off and on switch is also tricky and sometimes it won't turn off.