Candle Maker (8 oz)

I love my machine and wants to buy another one. My current machine sounds like the motor wants to die. It heats up and sometimes do not want to spin. I have bought more spinning device for the machine hoping this will help, but it didn't.

I bought this item in May of last year and its already acting up. I decided to give it a try despite the bad reviews because my little business was selling candles faster than I could make the old fashion way. The candle maker will randomly shut off, or stop stirring. I know it's not wax preventing it from stirring because the wax will be melted and it will just shut off. Sometimes it doesn't melt all the wax and I'm following the instructions. Very disappointing because the maker is a great idea and is so convenient when it works.

Bought 10 of these to launch my candle making classes unfortunately 2 have stopped working after the first class. Very disappointing because shipping to The Bahamas where I live was more than double the online cost. I am waiting to from customer service on this.

I initially gave this a great review, but after a year of intermittent use it's breaking down. It will only stir wax after several tries of restarting and makes a grinding sound. And now only heats my wax to about 155-160 if that and tells me pour in fragrance at 145 degrees. It never used to be like this. Pretty disappointed.

I loved this candle maker until it just stopped working. And now I can see there are a lot of reviews posted after I bought mine where it’s happened to everyone else too :(

This thing is great, I got a lot of use out of it for a year or so. Unfortunately, mine stopped working as well—grinding and then no more spinning.

I bought this machine back in 2019 but when my husband suffered a massive stroke shortly after, I had to put it aside to care for him.
Well I just started using it about a week ago and got around 6 good candle batches out of it, and then all of a sudden it just stopped working! Just like that! I plugged it in and .... Nothing.
So disappointed! Doubt anything can be done about it now since its passed the 12 month warranty.
:(

I love this machine and waiting to purchase more, mine started to make a loud mechanical noise and not fully melting the wax.
It wasn't until I scrolled to the reviews I noticed others is having the same problem. Is there a fix for this I don't want mine to completely stop working.

I absolutely loved this machine until it stopped working! Like a lot of others, the stirrer started making a loud grinding noise before stopping completely. I'm trying to finish off the last of my holiday candle orders and I don't know what to do now since I don't have any backup equipment (lesson learned!)

This is a great machine, made the process easier. However, it just stopped working, so I will order a new once they become available again.

This machine was a killer machine until it stopped stirring the wax!!! It made an awesome few batches and then began grinding during the heating/stirring process. I’ve tried everything but know to make it work to no avail. Cool product, but I want it to work again!!!

This has been a great tool for hobby small-batch candle making, but now, in the middle of holiday shopping season, the stirrer stopped working. It makes an awful grinding sound and is getting slower and louder with each batch. I'm disappointed and even though it worked great for a while, I'm not sure I'd recommend this to someone else.

I thought maybe I'd been careless with cleaning the device and a bit of wax may have seeped into the stirring mechanism. But after reading other reviews here, I'm confident that it was not my mistake. Several months later, it won't even turn on. Now I'm forced to go with an old-school double-boiler method for my remaining holiday gifts. It worked perfectly before and would get a full 5 stars from me if it weren't for these issues.

I love this awesome little candle maker.... but does anyone else have the issue of it makes a loud grinding noise when it's melting the wax? It didn't do this when I first bought them, but now all three of mine make this awful loud noice when it's first melting the wax and beginning to stir it. Tends to go away after the wax has been melted a while and scent is being mixed in.

I am lost without it!
Does more than I expected.

Bought the machine and loved it. I didn’t understand why everyone was saying the stirring mechanism stopped working until mine did. I barely had it for a month?? I also ordered a 2 12 packS of apothecary jars 1 of which arrived broken. No one has reached out. I was looking forward to continuing business but this is very inconvenient trying to get a hold of someone.

I bought this over the summer and was super excited to get my feet wet with candle making. The first couple of times I used it, it worked perfectly aside from my own issues w the wax frosting and tunneling (has nothing to do with the Chandler&Me). The only real problem is that the stirring mechanism doesn’t work anymore. I’ve tried everything but no dice.

when will this item be back in stock?

I purchased this machine a month ago, and the stirring mechanism stopped working. I love ordering from Candle Science but really would apprecaite if I would be able to speak to someone instead of sending a text. It's just not helpful.

I love this little machine. I do small candle batches (soy/coconut mix with a tiny bit of paraffin for temp stabilization) because I like to have tons and tons of scents to choose from, and this little machine--paired with the larger cup--has made my life *so* incredibly easy. I literally push a button, and sit down and answer emails and work on other business-related tasks while it whirs away. It works perfectly for me, although I know this might not be the case for everyone. To address a few of the concerns in the other reviews, I just saw that Chandler & Me is releasing Version 2 of this unit, and it looks like the new version addresses every issue I've seen described in the reviews (including the few hiccups I've found workarounds for). Can't wait to get my second unit. I love this company, and am very grateful to Candle Science for introducing me to them.

Hey
would this work for parasoy wax?

First of all, I am new to making candles. I purchased this candle maker about 5 months ago and have made over 200 candles. The first one I bought, I fell in love with, so I bought another one to speed up production. Every single candle I have made has turned out perfect. I can not say enough great things about this product. I love that I don’t have to worry about temperatures for adding fragrance or pouring at the right time. This machine does all that for me! I did purchase the larger pouring pitchers to use with it.

Bought a month ago and stirring mechanism already stopped working. Super concerning.

I make container candles, but would this machine be able to properly heat IGI 6046 Coconut/paraffin blend?

No issues with soy wax at all. I’ve made tarts, regular candles, votives, all come out perfect. Does not work well with regular parafin wax, works decent with small amounts of para soy. I even have the large pitcher and melts soy wax like a charm. I’ve used mainly 464. My temp gets up to 190 with fine wax.

I used this only twice before it stopped stirring. Third time trying to use it and it doesn't work.

I was very excited to use this candle maker for it's timed phases and automatic mixing capabilities.
Yet reading the reviews (some responded to by customer service and others not), I was also very concerned about how hot the temperature would get.
The soy wax I purchase, (and apparently 464 soy wax) has an optimal mix temperature of 180-190 F. For this candle maker, the temperature for each phase is not advertised. Only that "The unit works best with low melt point waxes that have a melt point of 125ºF or less."
Additionally multiple customer reviews explain that the temperatures does not get high enough:

"I use Coconut/soy wax, Is it possible to heat wax to 185 - 200 degrees? My unit heats to about 150 or so when i am asked to pour in the FO.
-mb
2020-05-09"

"I've made a few batches in the small pitcher, and the scent throw was not strong as I had expected. It barely reached 175 degrees. So after reading more reviews and testing for myself with a thermometer, I saw that the machine wasn't reaching 185 degrees when it told me to add the scent. I reset it for a second round and it finally reached 185 degrees and then I was able to add the scent. I have not tested the temperature on the larger pitcher yet.
-Ashley
2020-04-29"

"Neat idea but not a good machine for 464 wax. The machine does not get wax hot enough. I was wondering why my candles did not have a hot throw, I did some homework and seen 464 has to get to 185 degrees when pouring in fragrance oil, well this machine only gets to 125 degrees so my candles had no throw to them what so ever. I went back to the old way of melting the wax and my candles have that nice hot throw back. Unless you have a wax with a melting point of 125 degrees when adding fragrance oil, I do not recommend.\
-Nikki
2020-02-21"

As soon as mine arrived in the mail today, I pour some water in and tested the temperatures. I ran a full cycle 3 times in case it needed to "warm up" to getting used. I measured consistently 167 F when it got the hottest it's designed to get/the middle light (ie phase 1), 18 degrees cooler than I desired.

In a review when a customer asked about adding dye to the wax, a customer service rep responded:
"CandleScience Reply
Hi! We usually recommend adding dye when your wax reached 185 degrees, but you can also add your dye in the beginning as the wax is melting to give it time to bind to your wax!
2020-01-22"
Customer service then believes that the mixture should reach 185 F, but the science just does not match.

Not adding oils at the correct mix temperature will make the oils not attach to the wax, making the candle not have as good of a hot throw. This also is explained by some customers in their reviews:
"Hi there I bought this machine and I am confused as I don’t know why my candles or wax melts are not smelling strong. I add 1 oz of fragrance and it does not smell strong. Someone please help me. Thanks
Barrie Kleinert
2019-07-12"

Now all that being said, some reviews explain that it does in fact reach up to 185 F, and that customers are happy with it:
"I've made a few batches in the small pitcher, and the scent throw was not strong as I had expected. It barely reached 175 degrees. So after reading more reviews and testing for myself with a thermometer, I saw that the machine wasn't reaching 185 degrees when it told me to add the scent. I reset it for a second round and it finally reached 185 degrees and then I was able to add the scent. I have not tested the temperature on the larger pitcher yet.
-Ashley
2020-04-29"

Clearly it does reach a desired temperature for some customers, and customer service does believe that it can get up to 185 F. Yet in another customers review, they quoted a customer service rep's email to them saying it heats to 167 F (75 C):
"GREAT little gadget!!! It seems as though some are having trouble with this machine, or just dont know how to use it. The fact that the machine heats to 165F (in the middle stage) and cools down to 145F at the last stage makes it PERFECT for soy 464!!
I wanted to know what the Temp were on this and I reached out to the company. The following is the E-mail response that I received from one of the main customer reps.
Hi there,
Thanks for getting in touch. Phase one heats the wax to 75 Celsius and holds it at that temp until you add fragrance and press the button.
Phase two (after stirring in the fragrance) cools the wax to 62 Celsius for pouring to your jar.
You'll find that these temps work well for most of the soy container waxes on the market.
Thanks for your purchase.
Kind Regards,
Brian Simpson
Chandler& Me
I WILL be buying 2 more in the next few weeks
Joseph
2020-05-01"

With all that being said, the size and timing of the phases worked well. Also I really liked the automatic mixing function. But with customer service giving conflicting responses about heating temperature, in addition to multiple negative reviews about desired temperature, I sadly cannot not recommend this product. I plan on returning mine and asking for a refund. Hopefully they can list more clear data about their temperatures and phase timing in the future. I would like to use this product if it was improved upon.

i ordered this on may 7th. got it on the 12, used it 2.5 times. the second time was tonight. i was able to make 2 container candles, but then, it stopped working. no lights when i plugged it up. just. done. i literally used it 2 times for less than an hour each. real disappointment.

I ordered 3. All of them have stopped working. One does not even turn on. The other 2 have stopped stirring. Seems like a lot of wasted money.

I use Coconut/soy wax, Is it possible to heat wax to 185 - 200 degrees? My unit heats to about 150 or so when i am asked to pour in the FO.

Hello, interested in purchasing this. Will parasoy wax work with this?

GREAT little gadget!!! It seems as though some are having trouble with this machine, or just dont know how to use it. The fact that the machine heats to 165F (in the middle stage) and cools down to 145F at the last stage makes it PERFECT for soy 464!!

I wanted to know what the Temp were on this and I reached out to the company. The following is the E-mail response that I received from one of the main customer reps.

Hi there,
Thanks for getting in touch. Phase one heats the wax to 75 Celsius and holds it at that temp until you add fragrance and press the button.
Phase two (after stirring in the fragrance) cools the wax to 62 Celsius for pouring to your jar.
You'll find that these temps work well for most of the soy container waxes on the market.

Thanks for your purchase.

Kind Regards,
Brian Simpson
Chandler& Me

I WILL be buying 2 more in the next few weeks

I've made a few batches in the small pitcher, and the scent throw was not strong as I had expected. It barely reached 175 degrees. So after reading more reviews and testing for myself with a thermometer, I saw that the machine wasn't reaching 185 degrees when it told me to add the scent. I reset it for a second round and it finally reached 185 degrees and then I was able to add the scent. I have not tested the temperature on the larger pitcher yet.

I ordered a Chandler & Me candle maker on 3.8.20 & I love it. The 2nd time I've used it, I'experienced a bit of a problem w/ it: sometimes when I placed the 8oz pitcher into it, and go to press the first button to start it doesn't work. I ended up having to press it multiple times before it works. Reached out to CS and was advised that it takes pressing a few times for it to work properly.

So far, I haven't any problems with the mini pitcher. Works like a champ and is perfect for making very small batches or for fragrance testing. So easy!!! Mine does get pretty hot at 175 degrees. The only thing that I've noticed is that in very small amounts of it will whip air into the wax, thus creating bubbles. I wish that it had a way to modify the stirring speed. Otherwise, I totally love it!

So far I've made 7 candles in it, one after another, using the max capacity of wax. Worked great! The base unit is seamless, so you just touch the icon and it proceeds to the step, or next step when it's beeping, and it makes cleaning it easy. The melt/pour pitcher has a type of non stick coating in it which also makes cleaning, and pouring, easy. I tested the wax temp when it was time to add the scent oil, perfect 165F. No stirring problems. It's really a nicely designed unit and worth it.

Neat idea but not a good machine for 464 wax. The machine does not get wax hot enough. I was wondering why my candles did not have a hot throw, I did some homework and seen 464 has to get to 185 degrees when pouring in fragrance oil, well this machine only gets to 125 degrees so my candles had no throw to them what so ever. I went back to the old way of melting the wax and my candles have that nice hot throw back. Unless you have a wax with a melting point of 125 degrees when adding fragrance oil, I do not recommend.

I would like to first off say overall the candlemaker works well and would recommend purchasing one. that being said the magnetic stirrer melted after 3 uses. I had to order two of them at $4.29 each it does seem odd to charge so much for something I have to order so soon after purchasing.

Following my comments below, CandleScience reached out to facilitate the replacement of my faulty candle maker. I put the new one to work immediately and have used it two to three times a night every night. This one appears to be functioning properly. Customer Service was excellent.

As for the candle maker, it's very convenient. Using the large pitcher, a pound of wax, and an ounce of fragrance, it does all the work and I'm able to pour three 8 oz tins/jelly jars per melt.

I ordered this and the larger pitcher and got it sent to my sister in the US who forwarded on to me in the UK. Best thing ever!! Shame they do not send to the UK as i have a few people who want this..if i didn't have to wait a while to get this ( sending it to my sister and then her sending it to me ) , i would have ordered more and the fragrance oils. LOVE THIS

This is the second time this unit has failed on me in the middle of a pour. Per the instructions for use with the larger pitcher, I lift the pitcher at the end of the first cycle to allow the unit to reset and start over to allow the larger amount of wax to heat properly. The problem is that when I lift the pitcher, the lights turn off, but when I replace the pitcher, the lights remain off and the unit fail to reactivate.
When this happened last weekend, it came back on after resting/cooling off after 10-15 minutes. Tonight, it's been inoperable for over an hour and I'm reverting to setting up a double boiler...with the $21 Chandler and Me pitcher...to try to salvage this batch.
Not happy.

Didn’t work, I’m disappointed because I was looking forward to trying this out. I put the soy wax in and waited...and waited..and waited some more, for a total of about 30 minutes and my wax hadn’t melted at all :-(

I have been making soaps for years and now I decided to make soy candles. I purchased this and made candles today with wax 464, I got to tell ya, this melter works perfectly for me as beginner since I read so many candle makers had issue with wax 464, but with this melter, my candles turned out perfectly!! I hope soon you will restock the bigger pitcher, because I definitely will get one!! Thank you!!

I absolutely love this, cuts down on my time and workspace. I purchased the latger pitcher as well. One question though, when do you add liquid dye?

Would this work for soap making too? I don't really like the idea of melting my soap base in the microwave. Also is there a way to set the temperature so that it reaches the temperature that you want it to for wax or soap base?

I got one and I got the 1lb pitcher. It’s great! It mixes and tells you the perfect time to pour. I recently used it and not a single candle I made with it has sinkholes or any other problems! Love it!

exacly what I expect perfect temperature for my candles and so Smoot finish

Can I use this for gel wax melting? I really want this, but I know gel wax can have different rules.

I bought one about a month ago now, I was a little skeptical at first how well it would work, but let me tell you this - I'm in the process of buying 2 more now, I absolutely love this product. It makes the whole process so much easier, and allows me to work on multiple projects at once without having to divide my attention. I wish there was a slightly larger size that could hold more at once, but I've found (for now at least, if you add wax in slowly as it melts you can get more quantity in.) This has definitely made a huge impact, and is a lot less messy than doing the double boiler method I was before.

I have had this candle maker for a few months now, I'm so impressed with it I find myself making more candles with this machine than using the conventional way. Please, please please make a larger model, I will definitely buy it.

This is by far the easiest supply I have ever used. I can start it and walk away, then it beeps when ready to add oils & when it's finished. Love it so much I purchased a second one.

I wanted one of these in a BAD way but they went out of stock before I could order one. I finally got one (Yay CS- back in stock early!) and it's soooo easy! This along with the E Z Wick Setter and we're flying through our test candles! BTW~ I don't know what I did before I got the wick setter. Oh, yes I do... a paper with a printed Bull's Eye & centered all jars "eye ball style". It worked but what a huge pain & time sucker. Just one thing about Chandler- temps seem a bit inconsistent, but we adjust accordingly.
Well worth it! Now I can do a few projects at a time without worrying about what's going on in the pour pitcher, because Chandler is making sure nothing bad happens! And I see on their website that the new LARGER pitcher will be available soon!
We LoVe Candle Science!

I love this machine! This has made it so much easier to make small batches of candles or try new scents. No more constantly standing over my pouring pitcher, stirring and checking the temp. It's also nice to be able to leave the room so I don't have to inhale all the FO fumes - I mean, I love my scents but it can be a bit overwhelming during the process. I've made 2oz, 6oz, and 12oz candles and they've all turned out great!

I use this for melts and 2 oz jar samplers. Works great. I add 3/4 of an oz of fragrance and about 6 drops of dye per 8 oz of soy. I did try using about 10 oz of soy as a test and it still worked fine....would love it in a larger size, but am very happy with this unit.

I have one already and I'm looking to order a few more. Wondering if you all will be carrying the new larger jug as well (scheduled to be released by the Chandler Company in September)?

Crazy without it!!

Hi there I bought this machine and I am confused as I don’t know why my candles or wax melts are not smelling strong. I add 1 oz of fragrance and it does not smell strong. Someone please help me. Thanks

Is this good for wax melts?

Excellent product! I haven’t hand stirred any wax since I purchased it. It mix’s well too! Perfect
Thanks Candle Science

After reading the reviews I wasn't sure if I should buy this but it works perfectly for what I wanted. I can do my soy candles with soy additives and with color powder. My candles turned out to be pretty and perfect. I can add more wax to it or less if I want. Easy to clean.
I have a toddler at home and I can make my candles without worrying too much .

love this unit, so much, I purchased another one, and will be ordering 1 more!,
Hoping they will make A bigger one!! Love Candle science and their customer service is amazing!!

I love this!!! I bought 2, one for candles and one for Melt & Pour soap. It worked wonderfully for both!!! For the candles, I used Apricot & Coconut wax. Fabulous!!! This morning I used the 2nd unit for the soap. I made 12 soaps weighing 1.4 oz each!!! All in about 20 minutes!!! My granddaughter, she is 5 yrs old, just loves it because I’m not hovering over her. She just follows the lights!

I can't tell you how much I love this Candle Maker. I have two, and just purchased my third one today!. This is the best machine for my candle making, because I tend to make 6-oz candles quite a bit, along with other sizes, (4-oz and tumblers). I make them as I'm cleaning house. watching television, or exercising. No "mess" and No need for "thermometers"! With this machine(s), I can make a batch of candles in no time. I promise you, this is the ONLY site where you can get this machine at this low price. It is certainly GREAT for beginners too!

Just took my unit out of the box and handle came off 😩,

I ordered this little machine a little while back and finally pulled it out today. I usually make 12-24 candles at a time, but sometimes I just want to try a new scent or make a candle as a gift and this allows me to do it quickly without dragging all my stuff out. I thought it was fun and efficient for those times and I’m considering buying a few extra machines to have on hand so I can let family make candles when they are spending the weekend with me. Overall i am very pleased with my purchase.

Can you use liquid dye drops with this?

Do you ship internationally? I'd love to buy a lot of your items.

All I'm going to day is, I need like 10 of these. Very helpful especially when you have other waxes to melt or other projects going on. Hope to see them make a bigger size and hopefully bring the cost down or at least the shipping.

I ordered this and it broke in less than a week. Candle science was great and shipped a replacement right away! I got the new machine and it seems to have temperature issues if I use less than 8 oz and dye. The machine would beep that it was ready to pour and I would look and the wax would be hardened again. This happened several times! I wasted a lot of wax with this machine. It's supposed to be great with small batches but really it's decent if you don't use dye and it's 8 oz. I'd rather not waste my time and money on a machine that I can't regulate the temperature. I had to pay shipping when I bought the first one and had to pay shipping again just to return in. Irritated at how much this little machine cost me and I would have happily taken store credit.

I was not only in awe, but amazed at the review of this machine on Sunday, February 10, 2019, so I undoubtedly ordered it.
I received this little jewel today, February 14, 2019, and immediately put it to work. This is not only the cutest machine that takes up very little space, but it works like the video review. I use tumblers a lot, so it melted just the right amount of wax for it. I have a friend that wanted me to make him one, and VIOLA, it was made in about 15-minutes!! I didn't keep the time, but I will when I make another. I really love this machine. I know some individuals feel it is too small, but it really comes in handy when you want to make one candle quickly. No measuring, but fill, melt, add fragrance, and pour. That's all too it. The buttons let you know when each feature is completed. I knew I would love it before it arrived, but now, I can truly say, this is one of the best efficient pieces of equipment for candle making that I've ever purchased. I'm sitting here now thinking about buying another one. I purchase many 1oz bottles of fragrance to have a variety and this machine is perfect for them. This is a great machine for the beginner too! Folks, this is NEW, so give it a chance. You are sure to love it like I do.

Can you add color block to this? When do you do so?

Also I hope that you guys come up with a pitcher that’s bigger that way we don’t have to replace the entire thing.

So far so good!!! Amazing cold throw! Will be back with an update about a hot throw. This candle maker is genius!!

This is an awesome product. Like someone else had mentioned, this would be even better in a bigger size. But this product allows me do other thing while the candle is going through its stages.

I wondering how much wear and tear this machine will take before it starts to break down.

I am going to buy another one, because l do like how it works.

That is incredible. I've put in on my shopping list. Definitely going to buy one. Maybe a larger size is in the works as well.

I have being using CandleScience since 2015 but this is my first review on this site.
I really enjoy this candle maker. It is very easy to use and even easier to clean. I have so far made three batches of soy candles, it is a real time saver.
I also was wondering about the temperatures so I reached out to Chandler & Me on Facebook. They informed me “The wax heats to around 167F for adding fragrance and cools to around 144F for pouring. Even though many of the different soy waxes vary in their temp recommendations we find the unit works well with almost any soy container wax...also works great with soy wax for tarts and melts. Have fun:) ”. While I was making some candles I did check the temperature of the wax with my own digital thermometer that I bought from CandleScience, when it was ready to add fragrance it said 174F and ready to pour was 143F ( I was using GB464).
I am very pleased with this product it is a game changer. On the instructions it does state that if you want to add more than 8oz of wax you can wait until it melts and add more, there is a max fill line on the pitcher and it can hold more than 8oz,but I have not personally tried it yet.
So far I am happy with the final results. The cold throw was on par and tops came out nice and smooth. Although I can’t say anything about the hot throw yet, I am hoping it will be good.