We have 2 of these wonderful melters. We have been using the first one for years and in the last 2 years or so added the second one. I don't know how we'd do without these. They have worked great! Never made a problem.
You do need to watch the temperature or it will keep rising above the set dial. Once it reaches the desired temp you can either turn back the dial or shut off the top element and that holds it approximately where you want it. Takes a little trial and error but wouldn't want to be without it!

Overall, I think this is a pretty solid product. Would I buy another? Probably so. There have been a few bumps along the way though that I would like to see addressed / corrected. If you are considering buying one, this may be helpful to you.

When I received it, I noticed the spigot was not aligned with the outer jacket. I contacted Candle Science. They told me to contact Rite Hete, the manufacturer. They said it was purely cosmetic and looked like it was misaligned. I understand, but I kind of expected a higher level of detail, as it was nearly a 1/4” gap on one side and nothing on the other. They suggested that I could loosen the nut on the bottom and rotate it. It would not rotate, so I’ve just left it as is.

When I first powered it up, it blew a GFI outlet. I knew there was the possibility for that, so I began the burn-in process noted in instructions. CS’ instructions say to set it to 250º for 24 hours, while Rite Hete says 200º for 24 hours, so there’s a bit of an inconsistency there.

What neither of them say anything about is that there’s apparently a protective inner coating of oil on the inside melt chamber. About five minutes after turning it on I started smelling a bit of a hot electronic smell, and then before I knew it my smoke alarm was going off and as I got closer to it I could see there was smoke coming out of the melt chamber. Had the instructions mentioned this, I could’ve cleaned it ahead of time and avoided that.

Once I got that all sorted out, I put my first batch of wax in to melt. When pouring, I found out that the elbow on the spigot is not an ideal termination. The threads on the inside of it cause the wax to cascade around them and make a total mess everywhere. It’s like an old bathtub spout. I went to Lowe’s and got a 3/4” barb fitting which I think will improve things considerably. For $5, I would think it would’ve been smart to go ahead and include this.

Aside from all of this, it melts the wax very well, and holds heat super well, so I’m sure it’s very energy efficient. Just a little bit frustrating that there was so much to figure out on my own.

I’ve been eyeing this melter for some time but hesitate because of the price! I had a large candle order to fulfill and decided it was time to splurge! I am so happy with the purchase! It has made my candle production faster and saved me time standing over my stove mixing for hours. I would definitely recommend. The dual heating zones is perfect. This is a quality made melter.

Great melter right out of the box. Because of previous reviews, I watch the temp very carefully - it seems calibrated pretty spot on, though.

I do with that the spout was a little more tapered. I have purchased a 3/4" spout to try to reign in the splashing and air that is introduced into my pouring. It's plastic, so I obviously need to find something more permanent - but since I purchased this to get through a large order in a time crunch, I will do this when time permits. I highly suggest something however, unless you have 1. a large space for wax to splash and 2. more patience than me.

Overall - if you have the need, I would recommend. I can't imagine going back to the presto pots now.

Worth every penny. I'm still the one and only candle maker for my rapidly growing business, and this thing has tripled my output. I will be purchasing a couple more when they come back in stock!