I have great results using this reed diffuser base. Folks who have problems, keep in mind that for any reed diffuser, it may take a few hours to a couple days for the reeds to really start discoursing the aromas! I typically will rotate the reeds a few hours after their first use, and then once per week after that. It seems to work well for me, and is what I recommend to my customers, too.
Additionally, to CS, I wish I could up like Brittany's suggestion from May 2021. I'd be more than happy to pay more to fill up that jug, if it meant refusing plastic use. Thanks for your great products!