Just wanted to take a moment to commend CS for outstanding customer service. I did a review two days ago on the black tumbler that was not in favor of the product. Amanda from CS personally gave me a call and we quickly came up with a resolution. CS is aware of the problem with the black tumblers and they are working to fix the issue. In honesty, I probably won't order any more of the tumblers in black until the paint issue is resolved, but I do love CS products and will continue to be a loyal customer. I never had an issue where I needed customer service, but as pleasant as the encounter went that makes my loyalty even greater.