Love these jars! Will they come in bigger sizes??
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Love these jars! Will they come in bigger sizes??
Hi! Our new 3-Wick Tumblers are a larger version of this container. You can find them here: https://www.candlescience.com/containers/3-wick-tumbler
Almost all of the jars are defective and I'm experiencing a lot of sinkholes I'm thinking do to the bottom not being a even flat surface I love the size and shape of them but something has to be do about this problem
Hi! Our Straight Sided Tumblers are made from blown glass, so you may see variations in the base of the containers. Some will be more level than others, but this variation is normal due to the manner in which they are produced. However, a slanted base will not cause complications in the finished product. We would be happy to speak with you about your jars, as well as help troubleshoot any issues you are seeing in your candles. Feel free to reach out to our support team and we'll gladly help in any way we can!
I love these jars! Any chance you could start carrying them in 3.5 oz jar with lids to go with them.
I absolutely love these jars they give my candles a sleek upscale look, especially with the lid. However, the only issue that I am having is sizing with the Wick. I use Cargills Nature Wax C-3, can some help with Wick sizing please.
Can anyone please help! I use these tumblers with 1 oz fragrance with the CB Advanced and ALL my wicks are drowning I’ve tried ECO 12, 14 and HTP 1212 and also LX22 and LX24 and they all will burn for the first hour a full pool real well and then drown I’m so bummed 😭. Any recommendations will help! Thanks!
Thank you for reaching out to our support team. It was a pleasure to assist!
I love these! I use gb 464 with a wood wick and they turn out perfect. I also use the bronze metal lids to make it look more elegant. A great add on to my shop! www.tinyscandleshop.com
LOVE the containers. I’m still in the wicking stage trying to figure out size. Does anyone use the parasoy wax in these containers if so what wick have you found works best or should I use double wick in smaller wicks?
I have been using these jars for some time and have had nothing but positive reviews from my customers. They are very modern and are just the right size for a quality candle. I have had nothing but positive help and support from CS and all my orders have been great. Really like this store and their products and service.
These are really nice! I just started my candle business and I’ve been researching many companies and decided to go with candle science (for a number of reasons)🤗 so glad I did. I only gave ⭐️⭐️⭐️⭐️ Because I wish the glass was just a bit thicker. Overall they are really nice & packaging and shipping was perfect and fast ( nothing broken or leaking).
I decided to switch my candle line to these jars before the holiday season and they are great! They look so modern and professional. Sold plenty of these over the holidays along with the silver metal lids and will be ordering more!
I would give these 10 stars if I could. I'm new to candle making. As something fun to do with my daughters when they are visiting over the holidays, I bought a bag of Soy Wax, candle making supplies and 12 of these tumblers + 12 silver lids. I was very pleased with how quickly my order came and how nicely everything was packaged. The jars in particular are beautiful and our candles look so professional and classy in these that I may give some as gifts. Unfortunately I found a defect in one of the jars and wrote to CS. Even though it was Thanksgiving weekend I received a prompt response that they were processing my replacement and received my new shipment in a few days. I am so impressed with this company, their products and amazing level of customer service!
I decided to test these jars for my limited edition holiday scent and I love them! Steve - I would suggest using either ECO 16 or CD 18. ECO 12 and 14 are will definitely result in a drowned wick. Also, if you’ve got a high fragrance load, you’ll definitely need some higher than the ECO 12/14. I have a 10% load and the CD 18 works beautifully!
Hello....I'm a bit frustrated with wick sizing. I'm using Golden Brands 464 soy with the 8 oz libby. Wick guide says to use Eco 14. My candles drown.
I am now trying an Eco 12 wick. After about 3 hours they also drown......
Is this normal?
CS said using the lid or the box with the straight sided tumbler is recommended and that using both is not recommended when using the box. I will have to disagree. I use the white craft boxes for the 12 oz Cube jars. Today, I was curious whether my straight sided tumbler jar (Libbey) will fit in the box with the lid. It did fit just fine and the box closed and everything. I am not sure why they do not recommend it but they do fit in the box with the lid. So if anyone else was wondering if they fit with the lid they do with the white craft boxes.
I loved these jars and used them for all my candles. The problem is, now they don't fit in the boxes!! I switched to the arc brand, which did help with that issue, but the arc glasses almost ALWAYS have uneven bottoms or imperfections in the rim. So frustrating.
I use this size jar as the standard size for my product line, and since you all swapped distributors, I have had serious issues with quality and consistency with these. The bottoms of these are not flat, and it looks lopsided from where the glass is formed unevenly in the bottom. It is really hard to see unless you put wax in them but the stark contrast of the white soy wax to the line, makes my candle and label appear uneven as a result. I have had over half of the six cases I poured this weekend look terrible as a result of this. And it isn't by case-some in each box are good, some are tolerable, and then some just look awful. I am trying to get my spring line inventoried so I can launch it and this is a huge set back. Fortunately we can drive to your warehouse, and we have already spoken to the guy who processes orders. He said he would have them replaced but this is not just a jar I am out in product-this is wax, wick, wick sticker, and fragrance oil not to mention time and potential sales I am losing. I love every one of your products aside from this but I have built my branding around this jar and now I am really concerned I will have to find another supplier because I cannot risk quality for my customers. When we go down to pick up another order I will have a box ready for you all to look at and see what I am talking about.
These don't fit in the tumbler boxes anymore, which I see the update after the fact of purchasing these. Will there be a new sized box we can buy to fit these new sized jars?
These jars do NOT fit in the tumbler jar boxes anymore. Since you guys changed vendors the taller jar with a lid is impossible to fit into your boxes that are supposed to go with these candles without tearing or bending the box. I am also disappointed by the amount you charge for shipping. I don't see the point in continuing to buy from CandleScience if you can't provide appropriate containers or shipping methods that don't cost almost as much as the order itself.
So I am new to candle making and am trying to create a modern clean line of candles and these are great for that. I purchased two dozen of the I guess "newer" slightly larger tumblers that candle science had created based on production issues with the last company and thats great that they will have a stead supply of them but the candles finished with the flat lid on top do not fit the straight sided number box. So I am now faced with the dilemma of not using lids or having 36 boxes of packing boxes I can not use. For the most part I think these are great and I am so excited to build my brand with candle science at my side.
These are my most popular jars, but the shipping price is ridiculous!! It's almost $20 to ship ONE case!!! And why do we have to pay for split shipping if you all choose to do it that way?! We should at least get a discount if that's the case....this is beyond stupid.
These are the container I use for my main line along with the lids that fit perfect. I have a big show in less than two weeks... and they are out of stock. I don't like to keep a large amount in my back stock. I will have to scramble to find a different vendor and hope the lids fit! These are 5 star jars... but when I can't get them when I need them then they are less than worthless to me... they are putting me in a huge bind. I've never had this problem before (besides having to stop using the white jars in this style.) Very disappointed.
I am just getting my candle business up and running, I have been searching for a replacement and all other places are comparable but the shipping is astronomically high. 20 to 30 dollars for shipping. I hate waiting, but have no other choice. I rate the containers very high, high heat resistant, and
look amazing with colored wax. Love the professional look that they give my candles. I also love they have a lid with them. Not sure why these jars are not put on back order so that you can ship them out as soon as possible.
I did sign up for the in stock alert.
The jars are great but its Christmas time and they're out of stock.....Love the product but you can't reply on candle science to have something when you need it. They pushed back their estimated time too...
Amazing jars and could not be happier with their appearance. BUT - if they aren't consistently in stock this does absolutely nothing for my brand. I'm so disappointed and feel like I can't even find a replacement somewhere else. This is terrible for my business right around the holiday season. If anyone has any help in finding another supplier with these jars it would be greatly appreciated!
Just received these jars. none were broken. I am upgrading to these from the 8oz apothecary jars. I have been on the fence about making the switch and I am so glad I did. I use these with the bronze lids for fall/winter. I will use the silver lids for the rest of the year. My candles look so upscale now. These jars will be my staple from now on. Very very happy with these.
wonder when you are going to come up with lids ?
Wish you would carry a lid for this tumbler, I have found a suitable lid made of plastic that fits the jar, but would rather put my money in your pocket than theirs....please carry a lid!
I love love love the jar but I wish there was a lid to go with it as someone also mentioned. (please get us a lid for this! I've emailed requesting for a lid about a year ago). Also 12 wick seems to be pretty ok but it's not perfect. 12 wick works great if you leave your candle on for 2+ hours. before that, it still leaves a pool. 14 burns too high and 10 definitely leaves a pool. I heat to 185,add fragrance and pour at 135. Only reason why I'm not giving 5 stars is because of the lids and not having the right wick for the jar.
I love these jars and would give them five stars if they had a lid or cover. They are beautiful when placed in the box to use as presents. I use GB 444, 7% FO and ECO 14 wick - with good results. I heat to 185 and pour at 100. For next year I will do a comparison test with ECO 14 and double wicking with a few of the smaller sizes.
I love these (clear) jars and the white, glossy window boxes give them a more upscale look. I tested a few different single wicks before settling on double-wicking with two CD-5 wicks. I would prefer a single wick, but none that I tested gave the full melt pool that I like without a flame that's a bit larger than I want. I use GW464.
Just curious what wick people use with these? Finding the right wick for a perfect burn has been difficult. But the candles look great in these containers! I have only had one broken jar in the multiple orders I have made for these. Only reason I am not giving it 5 stars is because of the trouble I am having finding a fitting wick. Right now I am using Eco 14 but I would love some other feedback!
Still on lids for these?