I'm a hobbyist unlike a lot of people here. I was getting my wax and FOs from various places and while I was enjoying my candles, they were all one-note. I kept seeing this company recommended over and over for everything from FO to wicks to wax and finally decided to come see what all the fuss is about. I get everything from here now, but the biggest difference has been switching from American Organics to Golden Brands, especially since the wick guide goes with it. The difference was immediately clear and even when using up some older FOs the candles were just so much better in every way. Plus with all the guides here it's so easy to get it right and learn. Maybe one day I'll graduate from hobbyist, who knows, but for now I'm so glad to have found this site and have confidence that the people I give candles to will truly enjoy them.

Sink Holes! WTH? Sea level pour. Same location in an AC controlled environment. Same oils that I have previously but I am getting sink holes in almost every one. Perturbed and disappointed because I have to run a heat gun over the finished candles and the smooth top finish now looks like the surface of the moon. Not happy.

I’ve been using this brand of wax for 4months now. I do as the instructions state and every now and then I get sink holes. I don’t know why because I haven’t changed how I pour or the oils I use. What could be the cause? What do I do?

I know that your products are excellent, and I am confident that my candles will turn out wonderfully when I use this wax. I trust this, I just wanted to say that the bag did not arrive sealed; it was open when I opened the box this morning. I had to tie the bag shut. I trust that it contains the 45 pounds I purchased. The bag containing the Cocosol soy Pillar wax was tied shut, thank you.

I love how easy this wax is to work with and the smooth tops it produces, but I'm having trouble getting a strong hot throw. I'm using a fairly bold fragrance blend (amber, patchouli, vanilla, etc.) at 10%, but even after a proper cure, the scent is barely noticeable when burning.

I've been advised by other candle makers to try pouring at higher temperatures (around 175–185°F) to improve fragrance binding and performance. However, I haven’t seen this officially recommended by Candle Science, and I’m not sure if that’s something you support with 464.

I also ruled out the wick as the issue — I tested the melt pool after a 2-hour burn, and it reaches a full, even diameter. So the wax is burning properly, just not releasing enough scent.

Could you clarify what the ideal pour temperature is to get the best hot throw with this wax? I really want to stick with 464, but I need better scent performance to continue using it.