hello a few months ago I bought a 10 lb package and most of my candles were glazed, I used colorants I need your help
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An all-natural soy wax that holds lots of fragrance oil and helps reduce frosting. Golden Brands 464 is our best selling soy wax and a favorite of soy candle makers everywhere!
View GW 464 Certificates of Analysis ❯
Produced from US Grown Soybeans!
Note: Wax is packaged in flake form.
45 lb. Case Size: 16" x 13" x 13.5"
Golden Wax Update: Golden Brands, LLC was acquired by AAK in 2011. Due to this acquisition, the logos for the Golden Wax we carry has changed, but the product remains the same.
Wholesale Soy Wax Ordering
Check out our wholesale page for more information on ordering 464 Soy Wax in bulk or by the pallet.
Candle Making Notes:
Golden Brand's soy waxes are a little newer than those from Cargill and Nature's Gifts, but they've become some of our favorites - especially the 464. It gives a smooth and creamy appearance - mostly due to its low melt point. While this helps create a nice look and helps to reduce frosting, it can be a little too soft for the summer heat. If you are shipping finished candles in hot weather, you may want to look at a soy wax with a higher melt point, like the GB 444. Golden Brands 464 holds lots of fragrance, but even better, it throws fragrance very well. There are other soy waxes that hold as much, but we've found that if you put the 464 up against other waxes - all with the same amount of fragrance - you get the best fragrance throw with the 464.
New to Soy Wax?
Check out our video Candle Making with Soy Wax featuring GB 464. The video includes a list of materials to get you started.
As you'll see in the video, the 464 wax in a candle tin, with no color, is really the easiest way to get started making soy candles. There are a couple of reasons why: the opaque sides of the tin hide any glass adhesion imperfections. The natural white color of the wax hides much of the effects of frosting. Just use one of our soy-tested fragrance oils (ratings of 2 and 3 work best), check out our wick guide, and get started!
For help choosing the right candle wax for your candles, visit our Wax Guide.
This wax has decent hot throw for a soy wax, but does have a tendency to frost and have a bumpy top. I remedy this by adding 1 tablespoon of coconut oil per 1 pound of wax used. Also, for those who are saying that this wax has poor HT or CT, you really need to wait at least a week, but ideally 2 weeks before smelling or burning the candle, AKA let it cure. I have found best results at adding the FO (10%) ~180 and then pouring ~125. This has greatly reduced sinkholes and improves scent throw. And then, yes, WAIT 2 WEEKS.
I have always used GW 464. This was my first time ordering from CS and I ordered the 45 lb box. My candles have been curing for 3 days. I tested two today and there is absolutely no HT! Maybe this is a bad batch and I would love to leave a good review but I cannot. I am so very disappointed and money has been wasted. I was so sure that this was good wax. I have poured over 50 candles and I am not sure what to do or how to fix the problem. Any suggestions will be appreciated. I have orders pending and it seems as if I will have to return the money to the customers.
Hi! We're happy to have helped troubleshoot this issue for you!
I tried this wax using 3 different FO percentage. (1 @ 6%, 2 @ 7%, & 3 @ 8%)
I added FO at 185F,mixed FO, DYE for 2 mins, & I let wax cool to 135 before pouring.
I got a good cold throw but absolutely no heat throw at all. I let candles cure for 2 days.
After burning the candle for a hour or so, it dried with bumps in the wax. .
I used recommended wicks, not sure if I should go down on the wick size as the wax melted was about a 1".
Is there any advice anyone can help with this?
Can adding the wrong about of color dye to wax make it dry with white around the edges?
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I ordered some 1lb bags of 464 to test and finally figured it out—I was really excited about moving from a soy blend to pure soy. I ordered and made my first batch and the wax turned grainy and never fully set. I used 10% fragrance load as I did with my testers. I’m from the south and it had a consistency of like hard grits. It’s almost like the batch is bad. It seems I’m not the only one. I love CandleScience and am a life time customer, but I was just really sad about this wax.
Hi! We're glad to have helped troubleshoot this for you!
I am a new business owner and I started with this type of wax. I had to remake my four candles because it wasn't has "strong" as I wouldve liked, I used 40-45 drops instead of the recommended 1 oz which should be roughly 30 drops. Once I added more drops I was more pleased with the scent. Also upon pouring into my 8 oz jelly jars or 8oz mason jars also purchased here the wax would undo the stickiness of the wick glue so i would have to slowly but surely pour and adjust the wick so it would be centered. Overall, nice melting point and I will be purchasing again. 1 lb made me about 4 candles.
I've been using this for years and it makes really nice container candles in jars. I just use a double boiler on the stove at a low heat and once it's melted I pour it in my jar and stir in the fragrance for a minute and then I let the candle set still for several hours. I find it very easy to use and stores well!
So I usually have no issues with any of my orders but like others the most recent batch I ordered (10 lbs) was just not right. I noticed when I was melting the wax that it looked very cloudy and I was trying to figure out why. I'm curing the candles I've already mad and will test but I am very hesitant about placing another order if the wax is not right and costly shipping.
Hi! Thanks so much for leaving a review, however, we're sorry to hear you're having trouble with your wax! A member of our support team has reached out to you to assist further!
I just don’t get it why this reviews are 3 stars. It really works for me really good. When you pour your wax it should be really hot for the better smooth.
I have been using this wax for the past 6 months and my candles were turning out flawless. Of course now that I have decided to launch my own company and make larger batches, over half of my candles have had sink holes or visible wet lines through the glass. I've used the heat gun to try trouble shooting this issue which has helped but they definitely don't look perfect and make me hesitant to sell them which sucks because I really don't want to be wasting half the money I have already put in. I am doing everything the same as I was when they were turning out perfectly: melt wax to ~200, let it cool to 185 before adding fragrance, then let it cool to 135-140 before pouring into vessels. I've been trying to figure out what I am doing wrong all of a sudden then found out that many others on here are also having the same issue. I love CandleScience but this wax has definitely been a very frustrating start to launching my business.
I’ve been using 464 for the last 8 years, mostly from CandleScience (because they’re awesome) until I found a local supplier about a year ago. The last box of 464 I purchased was a few weeks ago, the box is dated 7/14/20, Lot F, and I cannot for the life of me pour a nice looking candle. There is definitely something different with this wax, besides the sweating, lack of glass adhesion, rough surfaces and cracks at nearly every temperature I’ve tried pouring, it is shiny. If you’ve used this wax in the past it was never shiny, it had a cream smooth texture that was matte in finish. Very disappointed and frustrated to the point that I’m exploring other waxes. I just wanted to let others know that it’s not just CandleScience’s wax, it’s definitely something that the manufacturer has done differently, as I purchased my latest box from a local supplier whom I’ve had success with in the past. I’m really surprised by the reviews that are saying they’re getting perfect results...
I actually like this wax a lot. I’m in the process of trying other waxes that way I have something to compare it to but so far so good. I find little black dots once the wax is melted down but since I do small batches I just look at the wax while pouring and I use a toothpick to get it out if I see it ( only get a few dots in each batch .I know it could be from processing because others have had the same problem so it’s no biggie for me, nothing is perfect. I have tested this wax in 5 different homes and I always get a good HT but CT varies depending on the fragrances.
I've ordered and used at least 5 45 lb cases in the past 2 months. All of my candles are perfect first pour. Maybe 1/50 candles has a small sinkhole, but that's easily fixed.
I’ve been using 464 for 6 years. I’ve purchased it from 3 different suppliers in that time, so CS is not alone in experiencing these issues with 464. For around a year and a half, I’ve had trouble with this wax due to the excess moisture in the flakes. But it’s been the worst it’s ever been for all of 2020. Awful sink holes and oil separation. Yes, of course a heat gun can fix the sinkholes, but when you make 100s of candles per day, an entire day is lost to heat gunning each candle. I’ve had to hire someone to help me for the season, because there’s no way I can do this on my own anymore with this kind of maintenance. So, my options were to lose a day of productivity or spend money in hiring an assistant (at least I’m employing someone).
I’ve already spoken to customer service several times and they’ve given me their “tips” which have never helped. This is the fault of the manufacturer, who I’ve heard isn’t taking responsibility. If you’re a new candle maker, I suggest you try literally any other wax to avoid getting stuck with this one.
I just wish CS would put a warning on the wax or at least admit that the quality of the wax has absolutely changed for the worse in the last couple years. We should not have to altar our long-standing methods of candle making for an inconsistent/unreliable wax.
I was a little nervous to re-purchase this wax after seeing all of these reviews because I had no issues in the past, but after making a batch of candles I had no issues. I purchased the 10 pound bag. I heated the wax to a little over 200°F. Let it cool to 185°, added my fragrance oil. And then stirred for two minutes and allowed it to cool to about 138°F. And then I poured slowly. My candles had no sinkholes or tunneling. I use colored jars so I can’t attest to frosting. I also was able to smell the fragrance, once lit.... after allowing it to cure for five days before lighting it.
I love everything about Candle Science BUT this 45lb box of wax is a waste of money and time. I've been using this wax for 1 1/2 years and it worked until the last few months, quess i'll have to find another wax vendor. SMH!!!!
Hi there! Thanks so much for leaving a review, however, we're sorry to hear you're having issues with your wax. A member of our support team has reached out to better assist you!
I'm relatively new to candle making since being laid off from covid-19. I was a hobbyist and now I'm launching an Etsy. Why does this matter? It doesn't really; it's just all to say that over the last few years while I was making candles as gifts to now, I've always used GB464. I've had mixed results and I never know if it's the elements (humidity, temp, pour temp) or the batch of wax itself. I've washed jars, not washed jars, heated jars, left them room temp, wiped with rubbing alcohol, left alone, poured as hot as 160 and as low as 120. Sometimes I get perfect candles on the first pour and other times I need to add a thin layer of wax after the candle has cooled. Sometimes I even get cracking near the wick or sink holes. Basically, I've just come to terms with having to keep a little bit of wax back to smooth out the tops. Of course, I hate when I get perfect tops and didn't pour it all but I would rather be safe than sorry. Personally, I would rather go through the extra steps and keep using the natural soy than using a paraffin blend.
I’ve been purchasing this wax for a few months now and I agree, the last batch of wax has been different from all the rest. This last batch I purchased is really tricky to get smooth tops, with no “wet spots.” Due to these complications I have switched labels to cover wet spots and have had to put my heat gun to many of the tops to make them smooth. With imperfections like these in the product and Costly shipping, I’m beginning to become disappointed.
Like many others, I started experiencing problems with this wax in recent batches. I know how frustrating and discouraging this can be. If you're having issues with excessive air bubbles in your wax, tons of sinkholes and rough tops, I recommend you do the following:
1. Immediately open all of your boxes of wax when you receive them so that any excess moisture can begin to evaporate. I left my boxes of wax open (in the garage) for about a week before I began using them.
2. Watch the wax closely as it melts, if you still see many air bubbles, heat to 200F and maintain that temp until the bubbles are all released.
3. Pour at a lower temp than you typically do. I have been pouring my candles at 110F and the tops have nearly all been perfect. I would say just around 3% of them have needed to be heat gunned for a smooth top.
Best of luck to all.
I really want to like this wax! My first few batches with this were great! Beautiful, smooth, shiny tops and no roughness or sink holes. A few "wet spots" on the sides of my jears, but I cover them with labels anyway, so that's fine. When I got to my 3rd 10lb bag, it became a game of russian roulette. Some candles were fine, but most of them needed to be fixed with a heat gun. It has been this way with every subsequent bag. The candles are all sellable, but it's a real time waster to have to go back and smooth out all the tops of my candles, and even then, I don't get the nice shiny look. Any tips?? I read somewhere here in the reviews to heat the wax to 200+ and then let it cool to the proper temp to add FO, instead of heating right to the 180-185 mark. Might try that today, but I would love some more tips! I do love the look of this wax when it turns out right!
I'm a ceramic artist and wanted to experiment with filling my handmade porcelain candleholders with my own melt and pour candles for a totally original offering. At first I was overwhelmed by the process, there seemed so much to learn and lots of supplies to purchase. But after much reading and video watching I was ready to dive in. I selected 464 Soy Wax and I'm really pleased. It's basically fool-proof and delivers a lovely pearly white candle. I tried Peppermint & Eucalyptus in my first batch of a dozen basketweave porelian candleholders and I'm so pleased with the results. Now I have beautiful gifts for family, friends and neighbors this holiday season. If I can figure out how to make my porcelain candeholders fast enough then I just might sell them, Thanks candlescience!
I ordered this wax too because I previously used it with no problems. I have tons of pitting of the wax in the colors and even some of my dye colors seem to separate in it. It's hard to explain. I also used a heat gun on low setting to try to smooth out the tops but that did not fix the issue either.
Hi! We're sorry to hear you're having issues with your wax, however, a member of our support team has reached out to better assist you!
I've purchased 464 for the past year and other than occasional frosting I have never had any issues with the wax until I have received the last 45 lbs box of the 464. No matter what I do it comes out with faults. Holes, uneven top, frosting and sweating. I've tried pretty much all the tricks but it will not come out right. It takes over double the time to melt the wax and heat it up to the point where it clears up and even then, it still will not turn out the way it usually does. I really like the wax and the way it throws the scent but I'm very disappointed with the last batch I've received and really hope this will not be the new normal for the this wax since that will not work for me.
I have used Candlescience's 464 soy wax a couple of years ago and had no issues. I saw the recent reviews and thought I'd take a chance anyway and I feel I should have paid more attention to the negative reviews. This wax is awful! I've been making candles for years and I have never had the type of issues I'm having with this wax right now. I even took the suggestion of one of the other reviewers of "heating up to 200 and letting it cool back to 185 before adding fragrance and pouring at 145." It didn't make anything better. The tops look terrible and not even using the heat gun makes them any better. I don't know if they've switched companies or what is going on, but I won't be purchasing wax from here again. I feel like I just threw my money down the drain.
Thanks so much for reaching out to our support team so we could better assist you!
Just follow CS guidelines. Instructions say melt to 185. Add fragrance and give two-minute stir. Then pour into warmed (important) jars at temperature 135 degrees, up or down by 5. I find 138-140 perfect. Set in box giving at least 3 inches between them. Tops on mine smooth and flawless. I've tried all different methods on the internet. Why, I don't know. CS knows the science. Now so do I
Admittedly, the reviews are riddled with people referencing issues, but I've used several of the one pound bags previously without issue. I didn't expect for the large quantities to differ so greatly. So, three stars for the prior good experience, and usual performance of this wax.
I recently finished a bag of 464 from another supplier and finally opened up a bag I purchased from Candle Science. I poured several candles only to find that NONE of them have any HT and minimal CT. I haven't changed anything in my process and I've had quite a time trying to figure out why I suddenly can't even make a decent tealight. After several more pours and testing all variables (FO, temperature, wick, curing time, etc.), I realized it's the wax. Even the appearance, upon observing, it looks cloudy while burning. Like there's a substance floating in the candles rather than the usual clear melt pool. I had already ordered another 10lb bag, so I'll be pouring some from that bag today and hopefully with better luck. Either way, sucks to have wasted several pounds of wax and fragrance oil. Hopefully this is something that can be rectified soon. I have a local supplier but in the times of Covid, the processing times alone are longer than the time it takes CS to ship. I'll update on how the other bag turns out.
Hi! We're happy to have helped troubleshoot with you.
I followed some of the tips from other creators- to heat up to 200 and pour at a lower temperature and indeed.. flawless top and no holes...
Can't be more happier... :)
I usually don’t have a problem with any order, especially the wax but this batch isn’t right. It feels wet and it’s cloudy. I don’t know if this is something new or what but it’s NO GOOD. This is by far the worst batch I’ve ever gotten from here. Totally disappointed. I wish I could upload this picture.
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I’m so surprised at these reviews. In 2+ years, I have never had a single problem with this wax. I never have sink holes, cracking, pitting, etc. I only use tins so maybe it’s a glass issue. But make sure your wick size is correct and temps are super important, so get a good point and shoot thermometer. I add FO at 185 and pour around 135 or lower. Always a flawless and smooth top. Couldn’t be happier with this wax and CS in general.... now if I could only figure out how to use dye without major frosting issues. LoL
I’m new to the candle making business and I decided to go with 464 soy wax big mistake not about this wax makes me happy sinkholes rough tops and most importantly no HT who wants to purchase a product that looks like trash and has no smell the is by far a waste of time money and effort. I need answers
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I hardly ever write reviews, but after seeing all the negative reviews here, I thought I’d chime in with a little advice for all those struggling with it. I heat this wax up to 200 degrees and hold it for a couple minutes. That will help get any moisture out of the wax. If you hear little popping sounds that means the moisture is being evaporated out. After that, I turn off the heat and once it’s at 185degrees I add the fragrance. I stir for about 2 minutes and pour around 140-145 degrees. Perfectly smooth tops and great glass adhesion.
Our first round of candles with this wax were FLAWLESS--this was only a couple weeks ago. We decided to order 20lbs (arrived last week) and these candles turned out completely different. We didn't change anything, but now the candle tops look so, so bad. We are trying to get these candles online & just wasted two days of candle making & money.
Hi! We're so sorry to hear this happened and we'd be happy to help. Our support team has reached out to you via email!
I have gone through multiple cases of this wax without having many problems. Reading comments, a lot of the bad comments mention sink holes, which can easily be fixed with a heat gun. I was having a problem with sink holes as well, but I started pouring my wax 5-10 degrees hotter which fixed my problem (I was pouring at 135 but I now pour 140-145 with very smooth tops).
The only thing I wish was different, is the packing. It's honestly not easy to use the huge cases, having to scoop out wax from the huge box. It would be awesome if the case was even split into two bags inside, but I know this is why the case is cheaper for bulk. Anyway, it is great wax.
Has the 464 soy wax changed? I used wax that was left over from a previous purchase. Then tried the new 464 wax and am experiencing sink holes after cooling and small wet-looking spots on the top of the candle when before they were completely flawless on the top.
I am new to the candle making business and was very excited to start my new venture. I recently purchased the 464 soy wax and have been having the same problems as others with sinkholes and cracking. I followed all of CS instructions and even tried heating the jars beforehand but I am still getting the same results. Please help!
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I have been using 464 golden wax since i started making candles a few months ago, and can honestly say I have not had in issue with it until my last purchase. I made some candles with wax I had left over from a previous purchase, no sink holes or problems. The new wax, still 464, seems to almost have a different consistency or opacity when melted. Experiencing sink hole issues as well. able to fix but just something that made me wonder if something had changed.
Recently Decided To Make Candles . I Do Plan On Selling If I Can Get Them To Smell Good . I Made About 12 Candles 4 Different Scents Using This Wax. Had A Sink Hole & Rough Top On Maybe 2 or 3. Didn't Bother Me I Fixed That. The Cold Throw On The Candles Were Amazing. But When It Came To Burn It I Barely Got Anything. One Candle I Put In My Bathroom It Was Ok. But The Scent Was Very Strong. The Other Candles Was Getting Some To No Hot Throw. Im Using The 8oz Jelly Jars. Before I Order Again I'm In Need Of Some Help With The Hot Throw.
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I am having issues with this wax. There are times I get sink holes, rough finish and little to no scent throw. I've also noticed that there are black particles in my wax. I see numerous reviews stating the same thing. What is candle science doing about this issue? This has been a complete waste of money.
I recently bought this candle wax and I am new to the business. I noticed a lot of sink holes when my candle was done, very disappointed
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I’ve recently ventured off into the candle making business. I was so excited for my new activity. I did exactly what I was recommended by you guys in regards to pouring temps, FO & heat temp. However, I have so much sinkholes and horrible looking tops in the jars. What can I do to fix this. I’m literally devastated.
Hi! Thanks so much for leaving a review, however, we're sorry to hear you're having trouble with your wax! A member of our support team has reached out to you to assist further!
This is my first time using soy wax. I'm a bit of a perfectionist and drive myself crazy trying to make a paraffin candle that doesn't soot.
I'm following the heat/pour instructions exactly. Once my candles cool there are cracks/sinkholes on the top. These I fix with a heat gun, no big deal, however I'm during test burns that there are air bubbles trapped beneath the surface. I pour slowly, tap the sides of the jar, I've also tried heating the jars with the heat gun before pouring. The first candle burned fine, second one was a disaster (tunneled, wick extinguished... had to pour wax off the top to relight). Third candle seems to fine but the hot throw isn't so great. Any ideas?
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What was the solution provided to those experiencing sink holes in the recent batches of GB 464?
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SINK HOLES AND CRACKS GALORE!!! I don't know what has happened to this particular wax but I am having so much trouble with it. My last several batches have terrible sink holes and cracks at the surface. I am heating to between 185 and 190. Adding fragrance oils at 185 and stirring and then pouring at 135. I never had problems before the last few orders of 464. So discouraging and disappointing. I have taken every measure to insure this wouldn't happen by following all the recommendations provided by CS and still the problem persists. There is something wrong with this wax!
Thanks for leaving a review! We're sorry to hear you're having issues with your wax! A member of our support team has reached out to you to better assist you!
I started using this wax but I am not understanding why I am getting sink hole and the tops are not smooth? I have used the paraffin/soy blend that you use to carry for years and it was great. I wanted to go 100 % soy but I really need the wax to look beautiful in the candles I am selling. Please tell me what I am doing wrong? I use 2oz of oil for each 1pound of wax. Thank you !
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I have been using another supplier forever for my wax. But, loved how fast candle science shipped. I have NEVER had an issue with sink holes while using the other company. I had my method perfected! Now I’m getting sink holes in every single candle!!! What the heck is going on this is Ridiculous. I guess back to my old supplier. Beyond disappointed.
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First off candlescience is one of the best companies I have ever worked with ,always helpful but I was amazed to see everyone having the same issue as I was having with the 464 I even tried curing the wax in different locations thinking it was the AC , I emailed them and they gave me specific directions to properly cure the candles same results . When we originally got the science down with the 464 the tops were as smooth as butter then when we made another batch a month later the worst finish bought more got the same results very strange and definitely vendor issues .I’m sure the product can be analyzed or sampled to ensure better quality control something changed I’m glad I’m not the only one who noticed it!!!! I’m not sure at this point what blend to use to get me that same finish as the pre corona 464 😢
I'm having the same issue as everyone else we are experiencing sink holes too! Candlescience how do we fix this issue? We have about 500 candle/day and it has just gotten worse. Please help!!!!
Hi! Thanks so much for leaving a review! We're sorry to hear you're having issues with sinkholes, however, a member of our support team has reached out to better assist you!
I have been using 464 since I have started my candle business and the order i previously placed was my largest yet. I notice with the wax there seems to be an issue. I haven’t changed anything as far as the melting process or cooling and pouring. As many others I have experienced candles with hard tops, large sink holes, uneven cooling and particles in the wax. Several candles I am not able to use.
I love Candlescience products as well - but strongly considering ordering a different type of wax. I had no problems with fragrance, temps, etc - I even had a little frosting - which wasn't a big deal - but I experienced sink holes as well. VERY unsightly when trying to sell products! I might try the 444 as I will have to ship candles and am very afraid of them melting because of high temps. I have tested candles here at home and even though they smell wonderful (I used Pumpkin Caramel Crunch), the sink holes are hideous! Might have to use this wax for wax melts...
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I’ve started making candles as a hobby this year, and have considered making candles as a potential business opportunity. I’ve been using the 1lb bags of 464, with CD 18 wick, and 8oz straight tumbler. I’ve been melting around 185, and then cooling to about 140, then adding my 1oz bottle of fragrance, and stirring for around 2 minutes, then pouring into my containers. The candles look great. I didn’t see any dark coloring, but have noticed one or two sinkholes a couple mm under the surface. The fragrance was great. I haven’t made or ordered any wax as of late. The last candle I made with the 464 wax was July 10th 2020. I’ve made 8 candles but have not experienced a lot of the issues that most of the others have unfortunately experienced.
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I'm not having an issue with the sink holes with using the 464 soy wax and I've had great reviews on my candles. The tops are smooth and the fragrance oils gives a perfect throw. I've only ordered the 464 soy wax and never had a issue with the wax.
My only issue I have is that when I order large items especially the 45lb of 464 soy wax, why do you guys put one line of tape across the top and bottom of the box? You guys know UPS is going to throw the boxes and by the time it gets to me I've lost 10 pounds of wax with the box damaged.
All I ask is secure the boxes on all orders please and THANK YOU!
We have been using 464 wax for over 10 years for our business with zero issues until recently. It was such a great wax to use and we had it down to a science where we get smooth tops and excellent performance each time. Sadly, with recent batches (we noticed the issues with pallets of wax that we purchased in February 2020 as well as April and May), this wax has been a complete nightmare to work with. We have not changed anything in terms of our fragrance load, mixing temperature, pouring temperature, we've been in the same studio/warehouse for the past 7 years, etc. Nothing else has changed in terms of our process and yet we keep having issues time and time again with this wax. Repeated sink holes throughout the candle, slushy wax that remain this way for days, wax that do not harden, bumpy, uneven tops and it's impossible to heat gun as the wax won't get smooth as before and the wax starts to sweat after any heat gunning. And yes we've also had issues with too much moisture in the wax (popping/boiling sound when melting the wax), dirty particles int he wax and cloudy appearance when metled, which were never the case with this wax in the 10 years we've used it. Perhaps the worse of it all is that the recent batches of this wax do not hold the fragrance oil -- we get pools and pools (not just sweating) of fragrance on top of the candle and throughout the wax. Yes, we add our fragrance at 185 and we mix for at least 2 minutes so that they bind, yet we get pools of oil. We only add between 8% and 10% FO (again we did not change our FO %) and these recent batches of 464 do not hold the fragrance. We poured batches of candles that look great, allowed them to cure for 5 days and placed them on our stock shelves, only to find out that after 2 - 3 weeks later, they have pools of oil on top. We have had to throw several hundreds of candles due to this issue, not to mention have lost money on fragrance oils, wicks, jars, labels. I know that this isn't Candlescience's fault and they are doing their best to help us out. But seriously, this is a wax issue, not due to our pouring process. Candlesicence had to create a page now with troubleshooting suggestions due to repeated complaints, but we wouldn't need to trouble shoot if the wax were in optimum shape to begin with. It's the manufacturer's defect and I have contacted AAK directly a few times over the past few months to complain. They are fully aware of what's going on, know that there are several complaints, but won't take any responsibility for these issues and manage to point the finger at Candlescience, which is not right. Due to covid, many soy waxes are currently unavailable or have longer wait times and sadly, we don't have many choices right now to fix our immediate problem of fulfilling orders. Sadly, we may have to still use 464 temporarily and add harder waxes to it in order to keep our business going. Once we find a solution though, we are never going back to this wax again. It has been a total nightmare and has negatively affected our business especially at a time when we need to keep going even more. We have wasted money, materials and countless hours of work, not to mention loss of sleep and tears. And yet the manufacturer, AAK, continues to make money and sell their wax, and not care about making it right for their customers, customers who have used their products for years and years.
Hi There!! Thank you for leaving a review. We're glad we were able to assist you with this!
This is my first negative review. I love the fragrances from CS but I am experiencing the same sink hole issues with my candles. I am a DIYer working on creating an inventory to launch my candles on Etsy and it’s still frustrating. Luckily I only purchased a 10 lb bag this time, but still it was a waste of time and money and I didn’t even use the whole bag. I feel bad for those individuals who purchased a larger batch and have orders that currently need to be filled. I wanted to buy all my supplies from CS but now I am uncertain if I should purchase this wax from a different supplier or a different wax altogether.
Thank you for your review. We're so sorry to hear this happened and we'd be happy to help. Our support team has reached out to you via email.
I have purchased GB 464 along with a few FO I have heated up the wax to 185 and mixed the FO at warmer temp then poured at 135 and have gotten sink holes and very light throw and pour at a pour low temp and poured at 115 and have gotten the same results. Can you please advise
We're so sorry to hear this happened and we'd be happy to help. Our Support Team has reached to you via email
I am so disappointed!! I’m not sure what happens but the Golden Wax 464 has completely changed.. I just wasted money, a ton of wax, and fragrance oil... What happened to the wax? Constantly having rough tops, holes, it’s dark, soooo many bubbles! I tried everything to fix the problem but it keeps getting worse.. When I first started my business the wax was perfect! The quality is just not good anymore.. 😩😢
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Agree with Kim!
Sinkholes, rough tops, frosting and foreign matter mixed in with the flakes.
464 keeps getting worse.
Been making candles since 2013 and have my own business.
I use over 1500 pounds of wax per year with Eco wicks.
Disappointed in the lack of quality in 464.
Not sure what to switch to at this point.
Hi! We're so sorry to hear this happened and we'd be happy to help. Our support team has reached out to you via email!
Over the years this wax just gets worse and worse. CS swears nothing has changed and to their knowledge perhaps it hasn't. However the amount of sinkholes/rough tops is astounding. I haven't changed my practices or location and each batch is worse and worse. It adds time and frustration to each batch.
Hi! Thanks for leaving a review! we're sorry that you're having issues with your candles, but our support team will be reaching out to better assist you!
I'm using the golden brand 464 wax with the silver 8 oz tumblrs. For some reason, I KEEP getting sinkhole! This doesn't happen with the smaller 4 and 6 oz tins (they come out perfect, smooth, no sinkhole) but with the 8 OZ tumblrs its SINK HOLES GALORE! Have no clue why, I've even adjusted the pouring temperature between 120-130 and it still happens. Waisting product and burning through wax at this point. Any suggestions?
I want to love this wax - but instead I am very frustrated, as all the candles I've made have sink holes. First I was heating the wax to 185 degrees, adding fragrance, then pouring at 135 degrees = major sink holes. Then I tried heated the wax to 185 degrees, add fragrance, then pour between 140-145 degrees. The second method had better results, however there are still sink holes I have to repair around the wick. I'm very frustrated and I am up against a timeline - making 50 candles for a wedding. I've gone through two different bags of 464 wax with the same results. Please help.
Siempre he utilizado esta cera para mis velas y me parece increíble!!!
I’ve recently decided to try my hand at making homemade candles using GB 464. I haven’t had a bad candle yet. I’ve made around 24 candles total and none of them have disappointed me. I heat my wax to 185° and add oil. Pour at 135°. Perfect every time, so thank you for a good first impression. 🤩
Wanted to follow up to a previous review I shared around 464 and wet Wax. Thank you to CS for not only contacting me directly, but also sharing thorough information on social media on how to make the best of a sticky situation :) By airing out the wax to ensure the moisture incurred in shipping dries up and heating to closer to 200 I've had much better results. My candle batches are inconsistent but it's the same batch of 464, so it's likely my error if the candles are coming out super funky. Part of the science of candle making. :) Thanks again for your help, CS!
I was really wary about purchasing the GB464 after not only the reviews recently about bad batches, but also just the frustration people seem to have working with soy wax. I worried about this up until the day I got it and I poured a test batch -- beautiful, smooth tops with no cratering or sinkholes! I'm a newbie candle maker (this is my first time) and I've made four batches so far. Out of all the candles I have made, only one had a small sinkhole near the wick. Other than that, they all turned out great!
I have tried other Golden Brands soy wax and 464 is by far the easiest to use. Melt the wax to 185, add fragrance and for a smooth top pour at 140-145. This will give you the most beautiful smooth top and you will never need to use a heat gun again! I wish I would have known this tip sooner.
I received my 45 lb box of wax. Not sure if it's a bad batch or the heat from shipping. When I opened the box it wasn't flaky but more clumps. I've made some candles and the wax was cloudy during melting. Upon burning, a couple candle got milky and clumping...didn't burn clean. I've been happy with 464 before, so I'm not sure what happened here.
Golden Brands 464 Soy Wax - this is my first time using this wax, and my only experience is that it is "difficult". Lots of sink holes, as another reviewer mentioned, and very rough tops that I have to heat over at least once with a high temp heat gun. It seems to hold and throw scents really well, which is the only reason I'm giving it 3 stars. I'm torn about whether to order it again, or go back to a different soy wax from a different vender.
I've been having alot of sink hole's in my Candle's lately and the top is alway's rough so i alway's have to reheat over and over to try and fix it and still nothing, not sure what's going on smh.
Hi! We're happy to have helped troubleshoot this for you!
I have not really had any major problems with the wax, however, the one concern is what can I do to improve the scent Through for candles with softer scents? I don't have consistent sinkhole problems, I have some cloudy when melting, but it clears up within seconds. It is the scent through I am more concerned about, everything is issues I may have with other waxes. But I would love to improve the lighter scents in the candles.
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I guess I loved the wax so much that I’ve used a 10lb bag in 2 days! No sink holes, no issues at all. I need a bulk order!☺️
I've been using 464 fro some time now. However the last two 45lb boxes that I ordered ( ORDER R182210170) has black residue in them. Did you all change manufactures? I used the wax due to a large amount of orders that I had to fill with my candle business but I also spent an extreme amount of time fishing out the black flakes/residue. I need to order more was but not sure if I am going to have the same problem. Please help.
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I really want to stick with soy wax but this 464 is making it very hard to, I fixed I made all of my candles with the 10lb bag I purchased and they all have sinkholes and puddles! And not to mention not hot throw at all I’m starting to believe that it may just be the wax!
I am also having sink hole issues. Prior to buying my most recent order of this wax, the candles were perfect, but now I can't get a decent smooth set. Was this a bad batch of wax or is the 464 going to continue to do this? Wax and shipping together are pretty expensive to begin with, and now the wax only results in mediocre/ruined candles. I'm in need of more wax and now I don't know what I should use. I'm really disappointed.
Hi! Surface issues are one of the most common issues with soy wax and are often a result of a pouring temperature that is too low. We would recommend trying with a hotter pouring temperature to get the best results. You may also want to check out our troubleshooting guide for more tips! https://www.candlescience.com/wax/soy-wax-trouble-shooting-guide
I recently looked into candle making and I found your site. I was really excited about the product, everything appeared to look great and the fragrance smelt so good. I read your instructions and other people’s instructions but in the end I don’t have a fragrance coming from my candles. I can only smell it if it’s a inch from my face. SOMEONE PLEASE HELP.
Hi! We're glad to have helped troubleshoot this for you!
So after reading the reviews I guess the sink holes in the candles are occurring to mostly everyone? I though I was the only person getting them. I'm not sure if there is a different blend instead. Any help from customer support would be appreciated.
Hi! Thanks so much for reaching out to our support team so we could assist you further!
A few months ago, we purchased a starter kit from Candlescience and found our joy in making candles. We decided to pursue this passion and buy the Golden Brands 464 Soy Wax 45 pound bag as well as other products from Candlescience on 2020-07-02. We made our first batch of candles on 2020-07-18 and had fun making them, but unfortunately, no smell came through after using the recommended amount of 1.6 oz fragrance per pound of wax. We also burned serval candles to find the same issue as well as a small 1-inch sinkhole after burning them for 4 hours. Unfortunately, some of the other reviewers are having these issues and we hope this doesn't happen to you. Thank you and have a nice day/night.
Hi! Thanks for leaving a review! we're sorry that you're having issues with your candles, but our support team will be reaching out to better assist you!
I've purchased the 1lb and 10lb bags in the past so I figured I'd save some money and get the 45lb box. Completely not worth it! I've noticed sink holes which I have to fix with a heat gun and absolutely no scent throw. Only able to smell a cold throw if I get really close to the jars but no hot throw at all. I've wasted so many jars, wicks, FO, time and money!! I'm unable to sell my products because of this. I've tried adjusting my pour temps, using different wicks, adding more FO and nothing seems to work. I also notice a lot of other customers experiencing the same issues within the last month, has something changed with the wax??
I have ordered 2 Times and the 10lbs soy wax came out really good but this 3rd time the wax sucked I’m getting sink holes How am I going to sell candles with Sink holes this is not cool
Hi! We're sorry to hear you're having issues with your candles, however, a member of our support team has reached out to you via e-mail to better assist you!
Im new to candle making but ive been using this 464 wax usually i order 10 lb bags which was an issue at first but now im seeing sink holes badly no matter how much i allow it to cool
Hi! A member of our support team has reached out to you to assist you further!
I’ve never made candles before. After reading recent reviews I was hesitant to order this wax, but ordered a 5 lb bag just to test and see. My batch came out beautifully, absolutely perfect, on my first attempt.
If it helps anyone, I heated to 180 in a double boiler, mixed fragrance, let cool to 130 and then poured.
Will definitely be ordering again! Thanks.
I've ordered the 464 45lb box several times and never had issues. However I am seeing a trend of complaints below. Glad to see that CS is responding to each complaint but it seems all the responses are going offline (can't see what the solution is). CS can you please summarize the issues all the customers below are having with inconsitencies in their recent orders (e.g. unusal sink holes & poor scent throws?). Thanks!
My last two orders of this wax have been horrible. Numerous sink holes, tunneling and black residue from this wax. This use to be my go to wax but lately I have wasted SO MUCH MONEY. I can't sell my candles. Did you guys change manufacturers? I have to look for another company, and I have spent so much money with candle science, and bought so much merchandise. Hopefully you guys can figure out the problem.
Hi! A member of our team will reach out shortly to help with troubleshooting!
I seem to be having the same issues as other candle makers. Finished product is cloudy making candles look not as nice. Unsure how hot throw will be as I have not burned. Will NOT be purchasing this again.
Hi! We're happy you reached out so we could troubleshoot for you!
The 45lb box did seem different from the previous bagged orders I had the same issue with clouding and throw. I’ve only been selling candles for a couple months but all my customers are happy with their throw. When they receive the orders I let them know the longer it sits the better it smells but there are some that throw well immediately as for the clouding I just let the wax heat longer and it clears up
Can the 464 be used to make wax melts?
Hi! The 464 technically could be used for melts but it might not be the best option. It is a great container wax so it tends to adhere to the vessel it is poured into. This makes it difficult to remove from molds or clamshells and the melts might not come out clean or intact.
Ibought 50lb case from another supplier and im having the same issues as everyone else . Sink holes and no throw. Ive been making candles for over 20 years and ive never seen anything like this. Does anyone have any answers? Ive email CS The FC and the manufacture looking for answers.
Hi! I'm so sorry to hear that you had been experiencing some issues with the 464 wax! I have reached out via email for some more information.
So I have ordered 3 separate 10 pound bags of wax and all my candles came out flawless. Perfected the pour temperature and had perfect, smooth tops every time. Made a decision to order the 50 pound case to save a couple of dollars in the long run... Boy was i wrong. Every single one of my 72 candles (8oz mason jar) has had sinkholes, rough tops, and debris in the wax. So in addition to spending time making the candles, I now have to spend time using my heat gun to correct the tops, and not only is it one pass with the heat gun, it requires at least 3 passes per candle (72 x 3= 216). I have tried pouring at 165, 155, 145, 135, 125, 120, and my most recent was at 100 degrees. No matter what my approach, sinkholes still show up. I've come to the decision that it is the wax, not operator error.
Hi! I'm so sorry to hear that you had been experiencing some issues with the 464 wax! I have reached out via email for some more information.
I am so disappointed in this wax. All my candles has big sink holes and I am wasting money.
I love this wax, but I didn't at first. I switched to 6006 to get smoother candles but soon missed the clean burn that I got with 464.
I came back to 464 and did more testing, trying out higher temperatures for pours. I've had the most success pouring at 170 - beautifully smooth tops and a high quality look. Don't give up!
Bad batch? I’ve ordered this wax several times but this time around this batch was cloudy and my candles had sink holes. I’ve wasted jars, wicks & my time. Has something changed recently? I’m really disappointed.
Hi! Thanks so much for contacting our support team so we could better assist you!
Uneven texture creates sinkholes takes a few times with heatgun to somewhat correct used this wax to replaced the now discontinued ecosoya..
Hi! We're sorry to hear you're having issues with sinkholes. However, a member of our support team has contacted you via e-mail to better assist you!
I made over 30 candles and they all have sink holes and puddles in the middle. I waste my wick, my jars, my fragrance oil , my time and most of all my money... THIS IS RIDICULOUS!
Hi! Thanks for reaching out to our support team, we're glad we can help!
SINK HOLES! NO SCENT THROW???? Did the wax change???!!!!!!!! I just wasted Jars, Wicks, MY TIME!!!!!!!! Let me find a new vendor!
Hi, im new to the candle business. I've order the GB 464 soy wax. None of my candles have had a clean all around melt. I've used the CD 22, 20, 105 wicks. Nothing is working. Im spending so much money on a bust on wicks. Im using 8 oz country jars and 12 oz tureen jars. Both jars and those wicks are a bust. I can not sale my candles if i do not have a clean melt on my candles! Any recommendations??!!!!
This was my first time using their 464 soy wax. It’s perfect! It melted great, poured great, and looks gorgeous in the finished candle. I burned my tester today and I’m super happy! 😊 thank you guys, I will be ordering my 44 lb today!
I am so disappointed in the last order of the 464 soy wax. It is not performing as my pervious orders. It cloudier and I am experiencing sink holes! What happened to this wax?
Hi! I'm glad we were able to help troubleshoot this for you!
So disappointed in this wax. 20+ test burns and they all have sink holes after burn. I know it’s something that may happen with soy wax but it’s literally happening with every candle. I’ve tried troubleshooting but no longer have any idea what needs to change to keep the sink holes at bay. Did something change with the wax?
Hi! A member of our team will be reaching out to you shortly!
I reordered 464 because I loved it!!!! My new box is different then my last box it says 464-45. After first burn there are sink holes and it marbles. Disappointed with the cost of the wax and shipping, it’s definitely a lost. What’s is going on here?
Thank you for taking the time to leave a review! We're sorry to hear that you're having some issues with sinkholes in your candles. Sinkholes are a common issue that we see with soy waxes and are typically fixable with a few adjustments. We've reached out to you via email to assist further!
I've used this wax many times and been very happy with it. This time, the wax was cloudy and there is no hot or cold throw. Temps and measurements were all correct - I've made candles this way many times. My most recent batches are unsellable. Wasted wax, containers, wicks, and scent. Very very unhappy. I should have paid attention to the many horrible reviews.
Hi! Thank you for leaving a review! We have reached out via email to assist you further!
I've used a whole 10 pound bag in April, followed instructions from CS and all the candles turned out great. This time, I ordered another bag of 464, followed the same recipe, and all my candles got sinkholes. I'm disappointed, and I'm pretty sure my customers will be too. :(
Thank you for taking the time to leave a review! We're sorry to hear that you're having some issues with sinkholes in your candles. Sinkholes are a common issue that we see with soy waxes and are typically fixable with a few adjustments. We've reached out to you via email to assist further!
The last batch of Soy 464 wax I purchased is not settling correctly. When it arrived, it was kind of sticky but I still used it. I store the candles in a cool, dry place; however. on a few of the scents like peach nectar, pineapple sage, and rosemary and sage the top of the candles are wet. You can wipe the oil of with a napkin. As a result, I've been unable to sell them. This is the first time experiencing this.
Hi! I'm so sorry to hear that you had experienced some fragrance binding issues, I have reached out via email with some more information! Thank you for alerting us to the issue, I look forward to finding a solution for you!
Unfortunately I am joining the long list of complaints against my recent wax purchases from CS. The issue is, the wax is damp in the bag. It's sticky and towards the bottom gets even...well...cheesier. Causes cloudy wax, agree there are brown particles floating around, sinkholes, off color and poor throw. Yikes... So much money wasted in an already difficult time. Please help, CS...
Hi! Thank you for alerting us to the issue! We have reached out via email with some more information!
I have been using 464 in a controlled environment for some time now to produce our 11oz jar candles with mostly solid results. The last 7 cases I purchased earlier this month were horrific! Customers are complaining about lack of scent throw and we have had to spend countless hours/days heat gunning our jars to make them look presentable (Many Have been beyond repair). Having issues like this is making it even harder for small business like ours to survive during during this pandemic. Couple this terrible and unusually cloudy wax with a lack of jars, lids and scent availability and I’m just about at my wits end with Candle Science. By the way.... The malls and restaurants are open here in NC but for some reason I have to spend 100s extra on shipping my wax when I usually pick it up???? Get it together CS! Thank god I’ve found other suppliers for my libbey jars and wax.
Hi! I'm so sorry to hear that you had experienced some issues. I have reached out via email with some more information!
Just a few days ago I filled my melting pot and a few hours later it was obvious that there was a lot of dust, dirt and debris in the wax. I had to drain and throw away a full pot of a 70lb capacity which sets my entire workday back. I was here until after 9pm that day -- I emailed pictures to CandleScience and they didn't respond but I received a "your order is being processed" email letting me know a replacement was being sent. Ok... I cleaned out the melter and all my equipment and pulled out a box I had from a different local supplier and started over. Wax was clean and normal. Emptied that pot and opened another box from Candle Science (lot F05/26/20 8:33:55) melted it down and once again theres dirt and dust floating around in the pot. I am not a newbie and I would not drain and throw away a full pot of wax without reason. This is ridiculous. Twice in one week, two boxes out of 5 (so far I have three more to get through) and I just ordered another huge batch and I am VERY CONCERNED about the quality I will be getting. Simply replacing this wax hardly helps when I am stuck cleaning out large equipment and working until late in the evening to correct this. UGH
Thank you for reaching out and letting us know about the issue. Because the cases of wax are packaged and sealed by the manufacturer, we unable to guarantee against incidental debris from the manufacturing process. However, we are happy to help when issues like this arise and appreciate you giving us a chance to assist!
I have been using this wax for a year now and never experienced this before. The wax sizzle when on the burner, the wax is very cloudy and when the wax cools they're and a lot of sink wholes and cracks in the wax. I have repeated the process over repeatedly but I get the same results. I even ordered another box of wax and I got the same results. Is there something going on with this wax?
Hi, thank you for reaching out to us. It sounds like you may have some excess moisture in your wax. This comes up with 464 from time to time and is a natural byproduct of the manufacturing process. We've reached out to you via email to assist further!
So this has been my go to wax for a year! I’ve never had any problems with it-until my last order. At first I thought maybe my apartment was too warm or maybe too cold for the candles as they weren’t setting right. Sinkholes appeared in every candle, orrrr it would set unevenly or crack, and I have to take a heat gun to the whole batch to correct them. But it looks like the truth is it’s not user error, there’s something wrong with the batch. I’ve never been disappointed with a candle science purchase until now.
Hi! Thank you for reaching out! I'm so sorry to hear that you had experienced some issues. I have reached out via email with some more information. Thank you again for alerting us to this issue and I look forward to finding a solution for you!
There have been so many changes to products in recent months that I can’t even keep up. I wasn’t happy about the change in size of the 50lb to the 45lb box of 464 however I somewhat understood why. But it’s not just the size, it’s the actually product itself too. Both boxes I purchased this week arrived all clumped up and “sticky”! It’s a hassle messy just to get measured out for melting. Then the God forsaken sinkholes! I’ve never had problems in the past (except when using cinnamon fragrance oils) with sinkholes. So obviously something else has changed too. I’m not happy. I’ve had to find other suppliers for so many products already and now this. It just makes me sad because I love this company and their customer service but come on guys.
Hi! Thank you for reaching out! I'm so sorry to hear that there had been some excess moisture in the 464. I have reached out via email with some more information. Thank you again for alerting us to the issue and I look forward to finding a solution for you!
I’ve bought this wax for the past 3 years and usually love it, recently I bought 3 boxes and am having so many issues. The candles are not setting correctly, there a sink holes in almost every single candle I make which is causing so many hours I don’t want to be spending “fixing” the candles. They don’t even look that great after taking a paint gun or hair dryer to them. Trying to run a candle business and have all your candles look like crap really doesn’t make it easy. Needless to say I unfortunately won’t be buying this wax from here anymore. Other than this issue candle science has been a great company and I’m pretty bummed about this.
This wax is definitely stubborn, but I find it way easier to work with than the 444. When I used the 444, I would have sink holes galore! As soon as I switched to the 464, this stopped being an issue and I found what worked for me. As long as you use the soy wax trouble shooting guide on the CS site, most of your issues can be fixed. However, I have found that in the warmer months, this wax tends to be a little harder to work with. I've been having a lot of issues with sinkholes in my larger jars, but using a heat gun 1-3 times over the surface fixes the issue.
Fragrances from Candle Science are amazing. However, I have spent so much money and so many hours trying to fix candles that were left looking uneven and lumpy on the top or worse- that had irreparable sink holes while using this wax. additionally, some candles never harden in the center which is obviously a huge issue. I'm seeing so many reviews saying the same thing, so I'm going to save myself the trouble and find a new supplier, but it's disappointing given so many people have recommended this wax. Again, though, the fragrances are wonderful.
Over all I’m just disappointed. Your fragrances are great so and I decided to give your wax a try. I order this was hoping it would be easier to melt, more affordable, and give me a clean finish, I don’t know if I got just got a bad batch but judging from other reviews it’s VERY common. I feel like I’ve completely wasted my money, I’ve got candles with sink holes, and tunneling. I can’t give that to my costumers, and I cant continue to stress my self out with filling the holes. I’ve got a bunch of candles to make but now instead of having them ready I have to cover holes and fill in any gaps! Over all complete waste of money, so glad I didn’t buy 3 whole packs like I planned.
I’ve been using 464 for many years. In the beginning I tried a handful of other waxes and none compared to 464. When using any wax you need to make sure that all variables stay consistent, besides getting the wick right other variables could include the spacing of jars while cooling, the weather outside could affect the climate in your house, your home will be cooler in the winter and warmer in the summer, humidity, incorrect calculations, drafts, your scales batteries are low or it isn’t flat so your weights are off, your thermometer batteries are low so all your temps are off, etc. There are so many little things that we often don’t think of that could go into why you had sink holes or bumpy tops or frosting. One bad batch of candles doesn’t mean this wax is bad, it means maybe you need to do some adjusting to your formula or environment before you leave a 1 star review claiming you got a bad batch. It’s called Candle SCIENCE for a reason. Speaking of Candle Science, they have the most helpful customer service staff I’ve ever dealt with. They are ready, willing, and able to help you troubleshoot and guide you on how to achieve great results. Try this wax.
This was my first time purchasing this wax, and it's pretty disappointing! Even when following directions to a tee, the candles come out lumpy. Even after smoothing out the tops, the candles come out lumpy after burning and cooling.
Some of my candles even turned a weird orange/brown color when burning. Something is wrong here!
Hi, thanks for reaching out to us, we're glad we were able to help you troubleshoot!
I purchased 200lbs of this wax after multiple orders. I sell about 100-150 candles a month, more during holiday time. I think maybe the batches of wax I received was bad. I do everything like in the past but now have tons of sink holes. Candle science did reach after an email asking if there was a bad batch to try to trouble shoot. So I have wasted 4 50lb boxes of wax plus I lose Cost on the containers to just have to throw them away. It’s a lot of money and also my customers are not happy bc I can not fulfill their orders. Disappointed in this wax lately.
absolutely no scent . tried many times and used different formulas .
I have been only using this wax for my container candles. There is very little frosting effect and it cools relatively even. I am happy with this product so far.
I followed the advice of experienced candle makers and poured at a low temperature and heated the jars before pouring. I used the CD wick series, but there is a little mushrooming. I will try the Eco series and hopefully they will work better.
The wax I recently bought is not good. Since day one I’ve bought my supplies from CS but I have to say the wax sucks. I’m very disappointed such a waste of money
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My company has ordered HUNDREDS and HUNDREDS of pounds of this 464 batch and every single candle came out ruined (thousands of candles!). We had to throw away thousands of dollars worth of our candles and had to issue a delay in our shop for everyones orders. Its has been a complete nightmare using this wax we got from Candle Science. I believe the wax has too much moisture in it because the tops harden but the centers stay semi-liquified/slushy. The liquid literally just seeps out of the candle and its definitely not all FO because we don't even put that much fragrance oil in that's coming out of the candle. Its been a horrible experience with this batch of wax and has costed me thousands of dollars to try and fix this disaster. I've been dealing with this for over a month but all my other suppliers are sold out due to Covid. I will be reaching out to someone in charge about my issue because at the very least we deserve wax from a new batch or a full refund on my wax orders. This is absolutely insane.
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No complaints. Love how it melts and blends well. super happy with my purchase and the outcome of my candles!
This wax is amazing and perfect it just takes time to figure out its science just like the company name. I found it best to heat up the wax to about 200F to get rid of moisture or air bubbles that make the frying sound when you heat the wax. Then cool it to about 120F add fragrance then mix and pour and trust me its is still vary liquid clear at 120F. I found this to be the best way to get a strong cold and hot throw and the low temp keeps the fragrance from evaporating away. You might need to fix a few tops frosted tops or sink holes but use a hot gun and take your time to fix the problem :)
This was my first time ordering from Candle Science, after hearing about great experiences from a couple of YouTubers. The shipment arrived unbelievably fast. The fragrances, I must say are awesome; however, the hardened wax left many, many sink holes and clumps. I want to continue doing business with CS however, I’d really like to be compensated for this bad soy wax ASAP.
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This is a good wax and works well for what I needed it for. It was smooth and with the right measurements of oil added, give an amazing hot and cold throw!
I bought my wax pretty impulsively in October 2019 and just started using it in May 2020. It was a big learning curve to get a good balance of hot and cold through which is why they recommend testing testing testing. After 5 weeks of playing around with wicks and fo % I have a great blend of hot a cold through throughout my tea light, 3 oz and 6 oz candles.
I have bought this 464 wax several times. However, I recieved my order of wacc on Saturday to complete some customer orders and my 10lb of wax was contaminated! As it was melting I heard sizzling, crackling and popping as if I was frying something
I quickly examined the melted wax and noted it was extremely cloudy. I threw the wax away, diligently cleaned my tools and tried again. SAME THING! I knew immediately the wax was defective. I am so HAPPY I didn't buy 45lbs like I was considering! Now I have delayed orders and need to find a new supplier! I am highly disappointed!
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This wax is great to use. I've been using this wax since I started my business. I never had problems with this wax. My only advise is to allow extra time to solidify.
We've been using this wax since the start of our business. It has a great throw, cold and hot. We tried a couple of other types of wax, but this is our go to. We don't understand why there are so many negative reviews but at least communicate with Candle Science and they will help you. Great Company and Great Wax.
Needed a replacement for my discontinued soy wax and I thought this was the one. Purchased this in March 2020 and just have started using it. What a disappointment. My candles have zero cold or hot throw, they are frosted, tunneling and just look plain ugly. I see all the other reviews now and am wondering if there was a bad batch and if so there should be some kind of quality control that would alert the company and they in turn would alert their customers. What a waste!
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I was introduced to this wax through the pro candle making kit (which is so great for beginners by the way) and I now continue to use this wax! It is so easy for me to use. I’ve bought and used probably around 20lbs of it and my candles always turn out great! If you are pouring the wax directly from the 1lb bag I recommend quickly wiping off the outside of the bag. They can get a little dusty during shipping and you don’t want that dust falling in with the wax as you are pouring!!
I wasted a lot of money on this wax I do not smell anything with this wax i need compensation nothing but complaints from my customers
Just switched over from a different brands soy wax where i was experiences a lot of frosting on my candles and the moment i felt the new wax chips it felt so much more premium and smooth compared to others i used. I read the reviews and was hesitant but had such beautiful candles! Poured hot than usual and experienced smooth tops and no frosting! Could not be more pleased especially since it was a 50 pound box. Not sure why others had so much trouble but i highly recommend watching their insatgram lives where they make candles and answer questions if you can, it's helped me a lot.
I purchased the GB 464 wax and I had a large amount of water in my wax and I noticed this with it being very cloudy. I also had to throw out wax 45 pound box to be exact on top of all this my 10 pound bag was wide open and dumped all over in my shipment boxes and all over the rest of my order and in trying to save wax caused me to get particles in my melted wax. I am very dissatisfied at this time with the wax.
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Just had to throw out 65lbs of melted wax. Lifted lid to make sure melter was full and got deluged with hot water. At first was confused if it was water or wax but let it cool completely and it never hardened up. Wax in melter was cloudy. In the 5 years we have been doing this professionally, have never seen anything like this. Like others we have been having issues with tunneling and bleeding like never before. Have no idea if it is a manufacturing problem or what but something NEEDS to be done. We get most of our supplies from CS and cannot say enough good things about the people in the Reno warehouse and the customer service we have received in the past when we had a problem. CS, if you are looking into these issues please let us know. Being left to guess and question if anything is being done only causes more frustration.
I have ordered from candle science a lot within the last 3 months. This is the only company I have used to buy supplies for my business. I must say the scents are wonderful and I love the 464 Soy wax but for some reason this last batch I order had to been a bad batch. All my candles came out with sink wholes and some even had bubbles on top. Even after I used my heat gun to try and smooth it out. What's up with this wax this past month?
I love 464, it’s the only one I have tried and will use. I’ve never had any issues with it and get perfectly smooth candles every time. I have to wonder if the people who are having problems with it is due to other reasons than the wax. I’m new to candle making and have never had problems with it!
Serious issues with this wax. The quality has gone way down. There are sink holes. Too many bubbles and blotchy when adhering to glass jars. Quality controls need to be put in place every so often to ensure that the same quality of wax is being distributed. Small businesses are throwing away money and time trying to work with this wax. I would suggest spending a few more dollars on another wax cause you would spend time repouring Or heat gunning.
First time buying 464 soy wax. Made two pounds of candles ALL have sinked in. I had bought a 10lb bag smh! Seems everyone is getting bad wax overall, it’s not just bad batch’s. I’ve been using someone else for wax and NEVER had these issues. And... paid less for the wax matter of fact. I bought with Candle Science because I had purchased the FO which are amazing so I thought I would spare myself the shipping cost... 🙅🏻♀️I needed more wax. Man.. I need to stick to my original wax supplier.
I say we should get a refund or accommodated for this. It’s obvious Candle Science you have sold us bad wax! The only reason why I gave you two stars is for the FO.
I just recently began my candle making journey and this is the 4th 10 lbs bag of wax I have bought! I first started buying from a different company and I hated the way the candles look and I couldn't smell anything. Switched to 464 and I notice a huge difference even with just the pure touch/feel of the wax. I still experienced some minor holes and frosting in about 30-40% of the candles, but nothing a heat gun couldn't solve. Now, I mix 464 with a coconut wax blend (not sold on candle science) and I am 10/10 in love! Creamy smooth tops, and I can smell the candles through the closed jars after 1 night of curing.
I love this wax! I've bought tons of 10lb bags for all of my candles. They melt and hold fragrance great. For someone who has been in the process of starting a candle business, this was perfect for a beginner. Just be careful opening the box, I had a bag not fully sealed and it spilled on all of my containers.
I just started making candles and purchased 2 different soy wax to see which wax works best. This wax worked best for me! I tried another soy wax and it created clumps. I tried to do everything right with the other wax and it just didn't work for me. I know soy can be temperamental when in the process of making a candle! I think the cooling down part is key! I have become more patient and learned a lot over the past couple of months. I feel like when it comes to choosing your wax it depends on the candle comes out. The process of making a candle and the temperature where you are making your candle are important. I love making candles no complaints! I am testing it all out and glad to have found this site!
I purchased this wax based on the publishers' saying that it was a great wax and holds fragrance well. I am not understanding what is going on with the wax but I am experiencing frost and cracking. I've tried several times to melt the wax and try again. Can you let me know if I am using too much of something which may be causing the cracking and the frosting? What should I do to save the wax? I have already put in my coloring and my fragrance oil. I would hate to throw it away but I am afraid of continually reheating the wax.
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I have been using this wax for about 4 years. It's very easy to work with, never have any issues.
I just started making my candles two months ago. I have been so pleasantly surprised at how well this wax has performed for me! I have not had any of the issues I have seen people mention. I followed the instructions as recommended with 12% FO and both my CT & HT are AMAZING. I have had several friends and family test them and all say the same things about my throw! My only concern is shipping in this hot AZ weather which I am testing next week with 100 plus degree weather with ice packs to see if my candle will hold up in extreme heat.
My throws are super weak! I recently purchased a number of different fragrances and wicks to test out, but my result have been a bust! I've let candle cure for the recommended two weeks and I still smell nothing. Any suggestions?
New to candle making - but have made it through testing several different soy waxes (at least 4) in the past 4 weeks. This wax, if poured at 125, is absolutely stunning. I’ve yet to burn the candle so I will report back once 2 weeks have past. Super excited about my smooth candle tops however. I’ve given 4 stars so far for the wax but will add the 5th if the hot throw is on point too! Stay tuned
Ok, I have been using this brand for so long without any issues and this last batch i've ordered is driving me nuts and causing more issues than I need. I waited to leave a review to make sure I wasn't messing up something (even though I was sticking to my normal way of making candles with this wax) it kept having lumps, tunneling, frost, and sink holes. When the package arrived one of the bags were open too. What is the deal with your wax?
I thought it was just me, but turns out everyone is having the same issues with voids and tunneling in the wax. I even bought an electric thermometer to make sure my temps were precisely 135 and 185. I heat up my jars and use a heat gun, but nothing seems to work. I have a 50lb bag and I can’t afford to try something else. This is a huge bummer.
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I was scared reading the comments but my candles came out perfectly with no sink holes at all or cracked top at all...I melted the wax in a metal pot, stirred a lot, added my own wildcrafted essential oils at 185 degrees, poured the wax into a container kept stirring and waited until it hit about 135-140 degrees. Then I poured the wax in my candle holders. It dried beautifully. But now I’m afraid to reorder because everyone seems to be getting a bad batch 😳
I hate to say misery loves company but in this case, Reading all of the similar experiences makes me feel normal. I just started in the candle making business and thoughtfully looked for a place to source my supplies. I started with the the soy kit which comes with 464 wax. I liked the pour and they all cooled with a perfect top. I was happy and the cold throw was pretty good so I ordered more before even burning my first batch. After burning two of my candles i see that two have lumpy tops and just ugly. The white tea fragrance has little to no hot throw. And of course after the flame was extinguished it left an ugly top. I’m glad these candles will be just give away to friends. I planned on doing lots more testing with scents and wick but now I don’t even want to waste my fragrance in the additional 20lvs of wax I have. The goal was to finish testing so that I can start selling before end of June.
This sucks that so many other reviews recently had the same experience. The reviews on this wax used to be 4.5 stars now they’re down to 3! That’s says a lot. My only question is what do I do with all this wax that’s unsellable? Disappointed.
I have to start out by saying, I truly love Candle Science. They have quick turn around times, fast shipping, great fragrance oils, awesome customer service, and a wide variety of jar choices that I've been using for over 5 years. I've been using GB 464 wax for the 5 year entirety of my business. However, something is up with this wax in the last year and a half. It's just not consistent anymore. I'm experiencing all the same problems that others have listed in the reviews. I have more sink holes than ever and SO much oil/wax separation. This is just unacceptable. I make candles as a full time job and have several large wholesale accounts that I've had to disappoint over the last year because of the inconsistencies in this wax. No one wants to sell a leaky, dripping candle. I really really wish Candle Science would consider reaching out to the manufacturer about the casualties of this wax and not just email us with "tips". Or maybe even stop selling it altogether, since at this point, you never know what you're going to get when you receive a box of this wax. I've experimented with different fragrance loads, different pour temps, altering storage areas, etc. I'm not a newb and I've been using the same recipe for 5 years, successfully.
I'll also add, I purchase the GB 464 from other suppliers and have experienced the same terrible issues, so it's not just Candle Science. However, I do believe it's CS's responsibility to finally take initiative and do something about this wax.
Has anyone experimented with an alternative vegan wax with success? Let's chat about wax? - b***t@s***r.com
Amazing product from an amazing company and one that I would recommend for anyone thinking of making soy container candles. After around 3 months of using Candle Science as my main supplier (after switching from a competitor) 70+ pnds, 15+ process test batches with ample cure times,burn tests, and SOP (Standard Operating Procedures) implemented with each batch in regards to dye (both pigment and liquid),scent, pour temps,etc. I am happy to say that I have had very promising and pleasantly consistent results. Please if you are new to the craft then do a sufficient amount of research before jumping into something like making soy candles. The "downside" to soy candles is in the process. Completely iron out the deficiencies in your process and a consistent product is achievable. I personally always test each new batch for the melt temp, gravity at 10 deg above melt point, visual color and sedimentary checks, and cooling times tested against standards per weight. I am a metrologist by trade so taking the data driven approach is built into me but also best for processes such as this in my opinion. Hope this review helps. Have a great day. Be Safe.
I’ve been using this soy 464 for months now and have had no problem. I thought I was going crazy the past few days as I test batches and Could literally not smell a thing from all the candles I’ve made.
Even worse I am preparing to launch. I literally smell nothing and am so frustrated.
If anyone knows of something else that will work even if it’s from another company please email me.
I am now so behind schedule now. DionajaneLimas@gmail.com
I am also getting a ton of sinkholes on this batch. The throw doesnt seem to be effected much. I've poured at the reccomended 135 consistently. I'm in the "this is a bad batch" club.
Sad to say that i’ve experienced some of the same issues as others in these reviews. I‘ve had sink holes in most of the candles I made but I was able to improvise... I just hope they smell nice when cured for some more time because I lit one to test it out and there was hardly any scent. This was my time ordering from Candle Science so I would like to try 415 before giving up lol.
I've consistently used 464 from a couple of vendors and never had any issues. Within the past couple of weeks, received 2 - 50# boxes of 464. Since then every single candle has cracked! Nothing has changed in terms of the manner in which the candles are heated, fragrance added and poured. So incredibly disappointed. There is something definitely wrong with this batch.
When I first starting using this wax week 6 months ago, it worked great. The reviews were mostly positive. However, the last two 50 pound boxes I purchased have had horrible sink holes 80-90% of the time. I thought it was just me! I've also had customers complaining that they can't smell the candles, which of course, is a horrible thing to hear. Not to mention the bad reviews. Now that I can see others are having the same problem, I'm unsure that I can trust Candle Science wax anymore after reading all of these other similar reviews. Ugh! I'm going to go on a limb to see if there's another wax that may perform better. It's just hard to pivot quickly when you have orders coming in.
I've been using this wax for a while and I've had problems in the past but now it's even worse. My candles always end up having sink holes and then when I try to top them off with the left over wax, there's just new sink holes and they end up lumpy
I ordered the Pro Kit before coming to order bulk things for my new candle business and with the Pro Kit i was able to make 12 candles and none of them had any scent after following the directions to the "T". So after watching hundreds of videos seem like everyone recommended this wax. So I came and ordered 12lbs of this wax to make 36 8oz along with FOs. After coming on here reading these reviews recently placed i'm now afraid that I may loose out on alot of money of these candles are ruined due to a "bad batch". They are currently still being cured for the 2 weeks. I will come back after and leave a review on this batch of candles.
After waiting two weeks for my candles to cure, I've finally lit my candles and they had hardly scent. I'm sad about it because i did everything the kit
did and even ordered more wax to test. I gave samples away to family and they said they had hardly any scent.
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I’ve been making candles for 4years now and buying from Candle Science the entire time. I use GB464 Soy and I must say this batch I received this time is horrible. My cold throw is ok, but my hot throw is little to none. I’m so upset. I have made all these candles, psi’s this SUPER expensive shipping and now I can’t do anything with this 50lb box. I have been using the same technique forever. I even store them in the cool dark place as suggested. This batch has cured for three weeks and I smell nothing. I won’t be taking a chance on wasting my money and will be contacting someone in regards to this huge disappointment.
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Responding to those having issues with hot throw...
I experimented a lot. The temperatures and blend times are exactly what I still do. Next... I’ve done two things that have changed everything for the better. I use 464, however, I do about 3/4 to 2/3 464 soy and melted and blended with 1/4 to 1/3 Parafin. That made the Soy candle still look pretty and smooth even after a few burns. None of that sort of swirled milky look. As for the throw, I have fond that 1 1/2 to 2 times the recommended scent is much better. Also, the chemistry is there and I am not a scientist, but the throw is far better the longer they sit. I forgot I had one that I had made in November for Christmas, “Blue Spruce” scent. I was March. About 5 months old. WOW! One small tin candle in the kitchen of my decent sized and pretty open kitchen livening area and it filled the entire area! The longer they sit, the more fragrant. Also...do look at the recommendations or ratings with the little green soy marker...they hold true. The more little green soy markers, the more scent they hold. Hope this helps some of you before you give up! I do sell these a little and fave made some decent little side hustle. Of course, I have to call them ParaSoy Candles since they are not all soy. They do still burn pretty clean as long as I dont get too close to the 50/50 mark.
I've been using 464 since 2014 and it used to be worry free, easy to work with and consistent, so it's always been my go to wax. I buy from a couple of different vendors and it's not just Candlescience, it's changed across the board. Half my candles have sink holes around the wicks and no cold throw (good hot throw) this is occurring with wooden and cotton wicks. Temp doesn't seem to matter. I'm going to experiment with maybe a coconut blend over the summer.
I’m new to the candle world. I made my first batch last year (2019) but I used a different wax from a different company( turned out to be 415 soy wax.) and the Strawberry Guava from candle science. (It was great! Cold & Hot throw was amazing),
I decided to try out this 464 wax, and I am not pleased. I am having the hardest time! The tops cool with little sink holes. I know it says that candles should cure for 2weeks but, I am barely getting a cold throw. I’m hoping that my hot throw will be better. All in all, I have a 10lb bag of wax that I’m not happy with 😩
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This is my first time making candles so I'm glad to see that I'm not the only one having trouble with the 464 wax. My kids and I had so much fun picking out fragrances and making our "quarantine" candles. We followed the directions exactly--we used 1 oz of fragrance for 1 lb. of wax, we stirred in the fragrance for two minutes at 185 degrees and then we poured at 135 degrees. We also cured the candles for two weeks.
The candles look beautiful and the cold throw seems good, but there is no hot throw at all. Is there something else we should have done? Some people are talking about getting a "bad batch" of wax. Is that a thing?
My cousin showed us how to make candles a couple of years ago and recommended the products we ordered. The candles we made at her place were awesome. My fifteen-year-old son loves burning candles to make his sweaty room smell nice. It's just so disappointing to spend all that time and money and have his room still smell like sweat.
Any help you can give us would be appreciated. In the meantime, we haven't given up. We're going to try paraffin next and see if we get any better results with that.
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As someone who wants to get into the world of candle making business, this wax has been my go to based on the recommendations that come with it. However, it doesn't seem to be working out too well lately. Normally when I make my candles I melt the wax to 185 degrees, add my fragrance, and let it cool to only 150-155 degrees and pour. When I do this, the tops usually come out pretty smooth with no wet spots. However this time in order to test different variations, I did the recommended cool down to 135 degrees and then poured. Terrible, now suddenly the tops are lumpy, and there are small sink holes right around the wick. There's really no cold throw even though I added about 8% of fragrance, and this is coming from a fragrance that's extremely strong right out of the bottle. I don't own if these issues are because I strayed from my normal routine, but for something that's supposed to be the "correct way to do it", i.e. following instructions, it seems like a pretty pour outcome.
I have been making candles for over 5 years, and have been using 464 soy wax consistently. I want to say I love candle science products. However, I have been experiencing new issues and am wondering like others if there have been some bad batches. I have been getting huge voids and tunneling in the wax. I have to use a light torch to the top of almost every candle OR melting down the leftover wax IF there is any and adding to fill in and then torching. Then the other HUGE issue I am having is separation of the scent or wet spots pooling at the top. One day I made Jamaica me crazy candle and it was fine. next day I have 2 that were custom order for a NEW customer. One had No color in it and I used Jamaica me crazy. The other one had a slight amount of turquoise dye And ocean breeze. Both were pooling liquid at the top so bad I was soaking it up with a paper towels Ever day..... this went in for 5 days. How is this going to affect the hot throw? Could that be dangerous to light? This is not acceptable to sell to customers. I used 1to 1.5 oz per pound and follow the same instructions I always have.... This also happened to a few of my candles that I had in a consignment store and I had to pull them out of the store. I have lost so much money over this....I stand behind my work and I don’t want to be afraid of what the result is going to be and have my name to get a bad reputation. Then the more minor issues: Yes frosting does happen sometimes.. a little it to be expected... glass adhesion is also hit or miss. Some look perfect, some don’t. My cold throw and hot throw seem to be good.
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I’m just starting out and am figuring out why some batches have small sink holes near the wicks, crack lines, etc- for me, this wax is great. I think some reviews are blaming the wax inherently, but there are so many variables to proper candle making! I’m going to make a batch today and pour at 125 F... I’m finding the lower poor temp and the warmer the room, the better candle. Anyone else? Burned a 16 oz with eco 10 last night- PERFECT melt pool! Thank you Candle Science!
I am new to candle making and have been very excited to start creating. I started with the Soy 464 bc I want to sell a high quality product that is from a renewable source and doesn't emit toxins into the environment. This is my 1st time using this wax and what a disappointment! The cold throw on a dozen candles was mediocre at best and the hot throw wasn't good at all. I really want to give it another try, but don't want to waste my money. Could this be an overall issue with soy due to the varying climates in which soybeans are grown etc? It seems as though others are having issues with it as well.
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I ordered 10 lbs of 464 to test out. This is my first time candlemaking. I’ve followed instructions and tips throughly but haven’t had one candle burn well enough to sell. I’ve used my heat gun on each one. They look amazing before burning. There’s been bubbles, lumps, and not so smooth tops after testing. Cold throw seems to be well, but can’t say the same for the hot throw. Not sure whether to buy a new batch or move to a different wax?
I do like this wax, only you should be very careful when you mix the fragrance, take your time to sir it, and at 135 Farenheit pour unto your containers, It's a lot of patience. But I am Happy with Candle Science.
I am very disappointed in this last batch of wax I received. All of my candles came out horrible, they don’t have a good cold throw at all, I haven’t lit any because they are all for the customers but I’m afraid that they will not have a hot throw. I am a frequent customer & this is the first time I’ve had this issue with 464.
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To be completely honest this wax was very poor. I used the 10lb bag and when I opened the shipment up I knew it may have been a bad batch just based on the residue on the bag. Every single candle that I made had wet spots and sink holes. I had to use my heat gun on almost every single one of them to make presentable. I had to sell all the candles at discount. I was very disappointed because I took a Chance on this wax bc I use all of their amazing oils!!! Totally bummed
No problems so far. Smooth tops. Good CT ans mild HT with two week cyre time and 12% FO
I’ve gone thru about 20 pounds of my 50 pound batch and not one candle has had a good enough hot throw to sell. 75% of them come out with sink holes and all of them don’t have a good of hot throw enough to sell. Medium to low cold throws. I think I got a bad batch like the other recent reviewers and would like to exchange my batch and hopefully get the fragrances oil I wasted replaced too. I can rinse out the jars I used with soap (will just take a while) but I don’t need a refund on that. I wasted about $50 in fragrance oil however. I tried everything from the fragrance loads to different wicks. I’ve heated the jars up before pouring. I add F.O. at 185 degrees and pour at 135 degrees by the books and let cure the full two weeks.
I followed the instructions down to the T. The top was choppy and didn't look good at all. Had to use a heat gun every time. Not sure if I recieved a bad batch or not.
I learned how to make candles as a hobby using this wax and my first 5-6 batches came out amazing - great throw, smooth tops, no bubbles, etc. I didn’t even know what a sinkhole was bc I never got one! Now a year later and more experienced I’m having all kinds of trouble with poor hot and cold throw, tons of sinkholes, bubbling, the list goes on. I’m doing everything the exact same so I have to pin it on this wax. I’ve ordered several 10lb and 50lb bags recently and they both have been disappointing. What a waste of money at this point. I can’t even give away half of my batch for free bc they look so bad. Really disappointing, I’ve spent so much money on this website
I followed the directions precisely. Melted four ounces of wax to 185 degrees, stirred in a high quality vanilla candle fragrance (8%) for two minutes, let cool to 135 and slowly poured. Once it hardened, the top was horrendous. It appeared very lumpy, cracked and sunken in around the wick. A few seconds with low heat fixed that issue perfectly and it did not require retouching, but overnight, capped and kept in a dark closet around 70 degrees, the wax had pulled far away from the glass. I used a 6 oz straight edge clear glass candle jar and kept it capped once it had cooled. I did not pre-warm the glass in advance but it wasn't kept in a draft. I could possibly find a way around that issue with some additives, however, I won't even bother trying because there was absolutely zero hot throw and a very diminished cold throw after curing almost two weeks. There isn't any getting around that. The recommended amount was about 6% scent load as a starting point, and I went up to eight because I really wanted a stronger fragrance. I let it cure for twelve days. When it was first poured, I noticed an excellent cold throw which lasted for days, and by the 12th day, when I took the lid off there wasn't very much throw at all. The CD wick I am using is the right one for this container and the flame/burn is perfect. There wasn't an issue with using the wrong size wick. No flickering, sooting, mushrooming or smoking. I am very disappointed to say the least. I hoped to find a completely natural wax blend that would work and so far, I've not been successful.
This is the first time I’m experiencing the bad batch. I would like to return it and get a refund plus have my containers and fragrance oil replaced ASAP!!
We're glad we were able to get this resolved for you! Please feel free to let us know if we can assist you any further. We are always happy to help!
I've owned a candle business for 3 years now using 464 GB exclusively. Recently I've been having nothing but issues--cracking tops after I reheat with a heat gun (which never happened before), but most importantly, burning issues. I use 1/2" width Wooden Wick boosted wicks in 3.5" diameter glass jars, and the melt pool and flame is extremely weak. I haven't changed a thing in my process--same fragrance oils, same wicks, same wax, etc. but have been getting complaints from customers that their candle won't light at all. I'm extremely frustrated and anxious that this is affecting my business negatively, especially when I have dozens of batches of candles already made. I'm at a loss of what to do--this is a lot of product to loose. And I don't see how it's realistic to "test" each new batch of wax ordered prior to making the candles. Each scent seems to perform slightly better or worse also, but definitely not performing like it used to several months ago. I'm considering switching to a more paraffin-based blend but I don't know why this wax would change so much and affect the burn.
We are so sorry to hear that you have been having issues with the 464 soy wax. Our support team will be in touch shortly!
I've been using this wax since October 2019 and have had amazing results every time ! I will greet cold & hot throw as well as burn time .
First time using this wax I am not happy... I was recommended by CS to use this 464 and i even followed the steps they gave me still didn’t work. I burned one of my candle and not only did it burn half way down with one day but the wick started to ball up!! Money wasted. The cold throw is okay the hot throw is medium
I have used 464 for a year+ now and I finally just switched to IGI 6006. I have been buying 464 from 2 different companies, and out of all my many candles I've made, only about 6 have come out with smooth tops. EVERY candle has the most horrible looking top on it.....holes, deep wells, crumbled tops, cracks across the top of the wax from edge to edge, etc. I'm amazed every time I make a new batch, thinking they couldn't possibly look any worse than the previous, but they do. I've tried everything different to correct it, but it doesn't work. Fragrance at 180, stir for 3 minutes, pour at anywhere from 125-140 in preheated jars just to get different results, and cool very slowly. Nothing makes a difference. I can't believe all the comments I read saying that there is never any trouble with tops and how smooth they are with no holes, wells, etc. What else can I try to fix this, as I really want to have an all-soy candle.Thanks.
Hi! Thank you for your feedback! We have reached out via email with some helpful information but please feel free to contact us at any time with any questions or concerns at firstname.lastname@example.org and we'd be happy to assist!
Hi, I’m just a beginner and I want to buy the 10 pound bag of the GB464 soy wax because the price is good , but I will only use a little of it every while (meaning I will not use all of it all at once and I will use it on the long run , I will only use 1 lb and maybe after a couple of weeks I will use another lb, etc.)
So my questions:
1- how to store the new unused wax
2- how to store the leftover wax
3- is it strongly better to buy the 1 lb small bags of wax if I will only use a lb or two every time or it is not so important as long as i store the wax the correct way??
Thank you and I appreciate your help in advance .
Poured my first batch two weeks ago, followed all the instructions and initially they appeared perfect with smooth tops and great jar adhesion.
Took them out today as they were curing and was greatly disappointed, the jar adhesion was next to none, it looked liked the wax shrunk . I've seen wet spots before and this is no way in comparison as it is not just one spot , it is around the entire jar.
So i got this wax with the kit and naturally kept using it. My candles ALWAYS come out amazing but then I suddenly stopped smelling them when I burned them. I thought it was a bad batch but customers love them and my husband can smell them down the hall even though I smell NOTHING. Im pretty sure I have just gone nose blind to the fragrances I use. I say all this to say, previous reviews mention not being able to smell them when they burned but maybe youre just blind to it like me.
Got good for candle making unless you expect it to only last a day or two. I haven’t had a candle ever completely melt so fast. Wish it lasted longer because I put quite a bit of fabulous fragrance in there. Smelled amazing and wonderful during first burn. Second burn not so much. Smelled wayyy better I burned.
I had some issues initially while testing and trying out what worked best for me, BUT I have found that personally for me if I heat the wax to 175, add my fragrance oil, mix gently to 150 and pour I have perfect tops every single time with great throw! Love 464! :)
Absolutely my favorite or soy wax, works great every time! pour at a cool temperature (around a hundred degrees Fahrenheit) into a slightly warm container and you'll have no trouble.
My lastest batch of 464 arrived yesterday. Did a low temp candle pour around 154F for the first time perfect adhesion and perfect smooth tops! this batch is A++++
I used to be able to make the most beautiful, smooth candles with this wax. The last bag I bought (50 lbs) has been an entirely different story. I haven't been able to make a batch without a ton of bubbles and sink holes. I have people waiting for their candles to give as Christmas gifts but I am embarrassed to even give these away for free. Unsure whether its a bad batch or if they're slacking on the quality, but it's not worth the risk IMO.
I bought a 10lb bag of 464 wax and when it arrived I was suspicious because it was so light. I decided to weigh the bag only to find out I was shorted 2lbs. I mean it great stuff, just order extra because I feel like stuff this happens quite often. In the same order as the wax I also got a 4oz fragrance that only came with 3oz in the bottle..
We're glad we were able to get this resolved for you! Please feel free to let us know if we can assist you any further. We are always happy to help!
This is my first time making candles. I bought 20 lbs. of 464 and used the Candle Science How to Make a Soy Candle guide to make my first candles. I've poured 12 half-pound candles tonight, and they all have smooth tops and have adhered nicely to the glass, with no holes or deformations.
I was worried that I had gotten in over my head, thinking I could give away my first batch of candles as holiday gifts. But between the wax and the CS pouring guide, they look amazing and I can't wait to share them. I'll definitely be using this wax in the future.
Some of the reviews of GB464 are really worrying. Can Candlescience give an answer to these not too good feedback to clarify the matter. Im a new comer n looking fwd to place order for GC464, however, is now not too certain which soy wax should i purchase. Hope to hear from you soon.
Hi! We’d be happy to discuss any questions or concerns regarding the GB 464 soy wax. We have reached out to you via email!
This wax works so well for my candles. After they cool down and solidify, the candles come out smooth without sink holes every time and my fragrance throw has been outstanding! I find it better to let the candles cure about 9-10 days before burning. Amazing results.
I’ve been using candle science for a few months now, and have always had fantastic results with their 464...until now.
I’m sitting on 50lbs of wax that’s just absolutely full of moisture. My candles look terrible and with two separate pop-up markets in the next two weeks, I’m at a loss of what to do. Should I waste another $100 and risk getting another terrible batch of wax, or do I take my business somewhere else?
Buying this wax for over two years now, and it feels like a hit or a miss. When I pour with this wax, the cold throw has been fantastic but the hot throw is mild to negligent. Following CS instructions - have added FO at around 180 F and poured in glass containers at 135 F. Using wick CD 14 for 3" diameter jar. Curing time is about 10 days. Truly stumped. Client orders to go out for Christmas and this lack of hot throw is causing panic. Please Help!!!
Been using this wax for 6 months and am happy with the results. Had some issues as a new candle maker in the beginning, but after trial and error, I found what works for me. Heat to 185, add oil (always add 2 oz), stir for a full two minutes and cool to 135. What I find works very well is to put the jars into a beverage cozy - or wrap in a towel - they come out perfect, even when I add a bit of color. I use for jars and melts.
First time candle maker here. I re-purposed baby food jars for my soy candles, and they came out GREAT! The cold throw was next to nonexistent with 3 scents but the 4th scent Raspberry Sangria did the best and sold out in the 1st hour. The hot throw with the other 3 scents is decent for a small space. I will give this another shot with my next batch for sure.
Made Candles with it and they turned out great
I have been using this wax for 8months now. I have not had any problems with it. Holds fragrance well. Customers have no complaints
I know everyone raves about this wax, but I don't understand it. I have tried multiple bags and it is very cloudy at 185 degrees and even when I let it hold for an hour at this temperature it does not get clear. I have to let the temp go up to at least 200 degrees to get clear wax. Then I let it cool to 185 degrees to add fragrance and then by 165 degrees it is cloudy. Not getting a good pour at all in glass containers. Anyone have any suggestions?
My first time working with Soy, Medium and Large jars turned out well. My initial warm up temp is 185, added scent at 150 and poured at 135. No noticeable tunneling with either smooth tops or slight cottage cheese tops.
The candles 50-60 candles I made with this wax all turned out perfect. Then I lit a few. There is very little scent coming from the candles! I’m pretty upset. And yes, I followed the directions.
I have been using 464 since I started and I have no major problems It tunnel once I think and it was something I did to cause it. But other than that NOTHING. I pour between 135-140 and it still does great. I add fragrance at 165 and I do small candles and leave them be. And It turns out amazing for me. My customers don't have a problem with the scents they love them and the candles do great in the containers and jelly jars you Candle Science Provide. For me to be new to this, Candle Science has made this beginner's journey less stressful. THANK YOU SO MUCH!!!
I've been using this wax for years and I'm a little confused by all the bad reviews. I can't say I've ever had a problem with it. Always works well for me. There can be some frosting but that happens with soy, just got to keep the pour temperatures and the room temps in mind to help with this. Also, it doesn't hold up well in high heat so in the summer months if you're selling at an event outside or shipping these in the heat best to use another wax until things cool off. In the cooler months though its perfect.
I've been solely using this wax and getting it from candle science for almost 3 years. The last few months this wax has be AWFUL! Its so spotty, a couple of boxes were fine but most have had lots of moisture and will pop and bubble when heating and stays cloudy no matter how long I keep it heated for! I'm worried its going to explode like a previous review stated! Also I have TONS of issues with seepage even when I've backed my fragrance load down to 3%. This is absolutely insane! I've now order some smaller bags of other wax to try but this is my busy season and the worst timing to deal with this mess. I'm so tired and disappointed after years of not one single issue! I don't understand. I'm clearly not the only one with this issue!
Honestly i read these reviews and im baffled how so many people have trouble with this wax.
I use 8-10% load
heat wax to 180
Pour half my fragrance stir appropriately
Add the other fragrance half at 170-175
Pour at 135
Separate your jars they put off heat space them about a jar distance away from each other.
Never...never had an issue.
Oops, meant to say I pour at 135, NOT 145.
Have been using the 464 only and have had only a few issues. Stopped using dye and only do white candles in clear, white and black jars for a more upscale look. Labels are black and white. Use color for my melts and small jars. I use 2 oz fragrance per 1 pound of soy. Heat to 185, add scent, stir for 2 full minutes, pour at 145. Happy with the results.
Being a loyal CB Advanced user, I needed to find a replacement.
Since I have a 2 lb spool of 24 LX wicking, I had to find something that worked. Using the sm. Sq. Mason jars, I did side x side tests. I had 464, 444 & Cargill 3. I had added FO from the start. I had 24LX wicks & I also tried 26 LX wicks in each wax. I had no color in 3 candles, added light color in 3 & a dark color in the other 3 candles. I heated to a minimum of 185* & room temp was 70*. For testing purposes I did a full pour (I usually did 2 pours w/CB Advanced) of 8.3 oz. at different temps.
464 is the hands down winner w/the 24LX wick (I saw virtually no difference with the 26 LX wick). Pored @ 110*, 135* & 158*. Very smooth tops after cool, not so smooth after burning, but still good. Burned after 36 hrs. of cure. Good hot & cold throw. It seemed to burn slow at first, w/each wick type, but eventually got a good wax pool.
444 was awful! Very lumpy. Slow to burn & got tunneling. Again, it was probably my wick sizes. Stopped testing.
C3 was pored @ 135*, 150* & 170*. Tho smooth, C3 had huge sink holes! Not a deal breaker, just have to go back to the 2 pour method. Very slow to burn w/my wicks. Good throw, hot & cold. Very little wax pool. It actually burned more wax than the 464. 5 grams more. Yes, I weighed them after the burn.
Hope this helps someone. Happy Candle-ing 😃
I contacted customer service about this already, but I have 300lb of 464 that is absolutely full of moisture, apparently from the production of the wax itself. While they are producing 'okay' candles (after spending lots of additional time cranking up the melter to attempt to burn off the water inside the wax, slowing down production big time), they're still sweating like crazy and not very beautiful - and 'okay' isn't what we're going for during our busiest time of the year. I understand that soy is often unpredictable as it's naturally derived, but I remain shocked and disappointed that CS isn't doing the testing of their lots/batches before parceling them out to us, the makers. We make tens of thousands of candles a year and seriously cannot be testing every single case of wax we bring in so it'd be super if CS would go ahead and do that for the giant lots they're distributing.
Thank you again for reaching out to us! Many of us here are candle makers as well, so we take feedback like this very seriously. We sincerely apologize for any continued frustration and we are glad we were able to help you further!
Thank you so much again for your patience and for being a CandleScience customer! We greatly appreciate you giving us the opportunity to work with you. If you have any further questions or concerns, please don't hesitate to reach back out.
I like this wax. I read the bad reviews, try another, always come back to this. Works well for me.
Love this wax!!! It burns so clean and evenly!!
I have been using this wax for years and no problems to date. While I have just started selling my candles I have been making them for myself for years and no problems yet. I was nervous to order with all the iffy reviews lately but I have not experienced any of the cloudiness or other issues that the other reviewers have. 464 always gives me fantastic results!
I make my living making and selling candles wholesale. I have noticed trouble the last 8 months with this 464. The cloudy wax can be burnt off but my issue that is really troublesome is candles not burning. They cone and almost go out after 20 minutes. I use a CD 10 on a 16 oz mason so it’s not under wicked. 3 years ago you could phone AKA and speak to a rep but now they refuse to answer the phone. Changing pour temperatures doesn’t help and is a sorry excuse. I have to refund many customers again and need answers
Switched to this wax after someone suggested and it was an utter fail. Been creating candles for over a year and have beautiful results until 464. Followed it by the book and the batch tunneled, the wicks weren't a match and I don't have time to keep testing. Going back to the system I had that had great results. I'll continue to purchase everything from Candlescience (the shipping is fast and the scents are top notch). However, the wax's are thumbs down, in my opinion.
We’re sorry to hear you are having trouble with your candles. Wick testing is an important step when using any new wax. Based on the description, it sounds like the wick is undersized for the container. We can offer a starting wick size, but conducting burn tests will be necessary to find the perfect combination for your candles. Feel free to reach out to our support team and we’d be happy to offer feedback on your burn results.
I am a crafter at heart and have tried many things but candle making has been taking my life! First set if candles had zero hit or cold throw..... This wax was driving me insane until I tried the Alex Method of heating to 150, adding oil and stirring for 2 mins then pouring at 100 or a little lower (when it starts looking cloudy). I finally have good cold throw and I just burned my first candle and behold - scent!
However, I'm finding my test candles frosting, the top isn't smooth so tried a heat gun and that didn't help (I don't have any sink holes or craters tho) Before the Alex Method my candles looked horrendous on top and after a test burn they looked just as bad.
The recommended CD 12 wicks in 9 oz straightsided jars (2.86" diameter) gives a deep melt pool in just 1 hour. Don't think that should be based on my readings. I assume I need to wick down so will have to order more wicks.
I am now testing with Lab & Co Virgin Coconut Soy Wax which pours smooth and creamy and bright white because I cannot deal with 464. My heart can't take it so fingers crossed for that coconot-soy!
Soy wax can certainly be tricky to work with, and 464 is no exception. Our wick recommendations are a starting point for your wick testing and may need to be adjusted based on your results. Frosting and rough tops are common with soy, but you can take steps to minimize them. Free free to reference our troubleshooting guide for more information: https://www.candlescience.com/soy-wax-trouble-shooting-guide
I love the first bag of wax. It poured beautifully. The second and third had dirt or what looks like dirt. Really worried now that I have poured 20 lbs of wax and there is sediment in every single jar. Not happy.
Hi! We are so sorry to hear that there were some issues with your wax. Please reach out to our support team at email@example.com with some pictures of the wax and/or finished candles and we'd be happy to assist as needed.
Oh no, I just made so many candles and they have so much frosting, sink holes, wet spots. How am I supposed to make money with a product that is not reliable. When I received my bag the inside had water droplets, and the wax was so wet!! I tried using it anyways and now I'm upset that I've wasted all this time trying to build my brand and this isn't reliable!! I just ordered a 50lb box and now I'm scared!
It sounds like your wax may have had some moisture in it. This can happen from time to time, but it is usually easy to remedy. The wax may melt with a cloudy appearance. If so, holding the wax at 185 degrees will allow the moisture to evaporate and the wax will clear. Free free to reference our troubleshooting guide for more information: https://www.candlescience.com/soy-wax-trouble-shooting-guide
I love this wax. I honestly have great results. I have contacted CS customer service for suggestions on which fragrance works the best with 464 and so far they have been on point. My candles are looking amazing! I have followed the the exact directions from CS regarding fragrance pouring heat temperature and pure temp in to my containers and my candles are always looking amazing! Also, check out their troubleshooting link on their IG bio page. It has a lot of helpful information.
I love 464! Follow the guidelines for using fragrance oils that are best for soy (and read the reviews) to find the ones with the best hot throw. This is the only wax I use! :)
I will never ever purchase 464 ever again. I bought 2 ten lb bags and I need to return one of the 10lb bags. I always used 444 and never had a problem, but this dam 464 is the worst.
We’re sorry to hear that you are having trouble with your 464. There can be some differences between 444 and 464, but issues can usually be remedied with small adjustments in the pouring process. Feel free to reach out to our support team with any additional information and/or photos of the issues you are experiencing. We’d be happy to help troubleshoot!
I've been using this brand for over 3 years & have never had any major issues with this wax. but the last 3 50lbs boxes I've purchased, the wax is frosted in the bag... I melt it down and its cloudy and worst of all, when it hardens, I have soft spots, frosting, bumps, sink holes, pulling away from the wick. I've tried different pouring temps, different room temps, adjusting the FO, but I'm still getting terrible results. I'm having to use a heat gun on every single candle to smother them out. I've never in the 3 years I've been using this wax have had this issue & after read other recent reviews I'm almost certain this is something wrong with the wax Candle Science is obtaining from the manufacturer & not a user error. Currently looking for a different wax.... not a happy customer.
This wax came out curdled and ruined over 144 batches of candles. After following all the directions and adding the recommended amount of FO each candle came out lumpy, grainy, and just plain un-useable. Very disappointed. Missing the EcoSoyAdvance a lot right now.
Surface issues can be caused by a variety of factors, but we’d be happy to help you troubleshoot! Feel free to reach out to our support team with any additional information and photos of the issues you are experiencing. You can also find helpful tips in our troubleshooting guide: https://www.candlescience.com/soy-wax-trouble-shooting-guide
To begin, I received my wax today and when I opened my 50lb box of wax the bag was wet. I thought maybe the wax had melted in transit, so I preceded to melt my wax on low heat. The wax was extremely cloudy and was making sounds as if it was boiling and popping. I decided to check the reviews here on Candlescience while the wax was melting down to see if anyone else was having the same problem. While sitting here reading reviews my wax exploded out of the pot and nearly started a kitchen fire on my stove. There is definitely something wrong with this wax. To top it off, this wax was for an order I needed to get out by Friday. I have been using this wax for over 2 years now and have never had this type of experience. This is a serious hazard and customers should be notified about this danger. I will be contacting customer service about this box of wax.
Thank you for reaching out to our team and giving us a chance to help! If there is anything else we can do for you, please let us know.
I used this wax to make a few of my candles. I was pleased with everything except the scent throw, It's like no matter how much Fragrance oil I used it would not give off that powerful scent. I will try a different brand or seller.
I just melted my Golden Brands 464 Soy Wax and it was it VERY cloudy when it melted. I have been using this wax for 2 years now and it was always CLEAR just like candlescience video. What has changed that is not noted on your website? I don't want to continue using it if there is something wrong.
We can assure that there have been no changes to the formula or manufacturing process of the 464. However, the wax can vary between batches and may sometimes contain excess moisture on the flakes. When this happens, it may melt with a cloudy appearance, but it should clear when held at 185. Free free to reference our troubleshooting guide for more information: https://www.candlescience.com/soy-wax-trouble-shooting-guide
This is my go to wax. Tried c3 and wasnt a fan so I came back here. Once you take the time to learn which temperature to poor at it gives very little to no troubles. No sinking, cracking or any issues like that. Holds color great once you figure out the dye ratio and the scent throw hot and cold never fails me.
I just opened a new case today and it was very cloudy when it melted. It looks as though there is a film of some kind in it. I've never had this problem with 464 before and was wondering if there is a problem with this batch?
Can I mix 464 with 444? If so what will be the benefits to it. And what’s the hours for each wax burn time ?
I have a 50 lbs box of this left, and I don't know what to do with it.
I went through an entire 50lbs box of this already, and I've had nothing but sink holes and terrible frosting. I've tried pouring at so many different temperatures, and I even tried at different room temperatures. The cold scent throw is nice, but it's not worth the hassle of all the other issues I'm having. This is such a favored wax, but I can't find the appeal. Maybe I'm doing something wrong, but after two years of using 444 with minimal problems, I'm not understanding how this is supposed to be the best soy wax.
Frosting and other surface blemishes are common with soy wax, including 464. There are several factors that can contribute, but we are happy to offer tips on how to reduce the occurence. You can find more information in our troubleshooting guide, and feel free to reach out to out support team with specific questions: https://www.candlescience.com/soy-wax-trouble-shooting-guide
I'm happy with my 464!
This wax is okay for beginners trying to experiment with different waxes. I purchased a 10 pound bag with I regret because although is isn’t a horrible wax it doesn’t take FO very well. Even if you follow the directions, it still won’t take FO well, at first I thought it may have been the particular FO I was using, but after trying so many different FO with this wax I’ve come to the conclusion that it’s not the FO that’s the problem it’s the wax. So, if you plan on making candles to sell or if you want your candles to leave a beautiful smell throughout your room I’d recommend trying a different wax.
Otherwise, this wax melts pretty easily and once poured into the containers it hardens pretty well, leaving a very smooth top. Looks clean, pretty, and professional!
My favorite wax. It's all I use now, and it's very consistent. There are so many variables in candle making that can make you blame the wax if you have problems, but once you find the best temperatures and techniques there shouldn't be any issues! I use this wax and the large salsa jar and get great results.
I tried the new c-3 then quickly realized 464 is just the wax for me. I rarely get large sink holes or any uneven tops or odd textures. When i do i refinish with a heat gun, which can cause frosting when using dyes but that isn't the end of the world. It takes some getting used to and trial and error but is a great wax with a wonderful cold/hot throw and glass adhesion.
As a first time candle maker, I decided on the 464 due to the reputation and recommendation from candlescience. Results have been less than optimal. I followed the recommended melting and pouring temperatures, with 10% fragrance load. I get uneven tops, poor adhesion to the glass leading to wet spots and general poor hot throw. I tried this Soy-10 product from California candle supplies and got much better experience. Unfortunately Soy-10 is also 40% more expensive than 464, will keep on experimenting but just having various inconsistent results with my batch of 464.
Fixing with a heat gun. Not thrilled with that aspect so far. Never had to fix sink holes before.
I really like this wax. I am very new at candle making and I wanted to know what wick is the best to use for this wax?
Hi! We would recommend either the ECO or CD wicks for use with this wax. Our support team has reached out with some more detailed information from firstname.lastname@example.org!
New to candle making this is my first go with candle science and this soy. So far so good. My first spy was in a”generic “ candle kit. Golden soy compared to the kit... I definitely like the Golden 464 spy better! Thanks candle science you’ve given this me a new purpose in my recently darkened world ‘
I just purchased 50 pounds of wax and i thought it would come inside the plastic as the others one but it didn’t. Where can I store the wax so it doesn’t get ruin???
Hi! I'm so sorry if there was any confusion with the cases of wax and how they are packaged. The cases of wax are packaged directly by the manufacturer and arrive in a large case with a heavy-duty plastic liner inside to protect the wax. For storing, you can keep it in that case, just be sure to close the flaps back up. Alternatively, some customers use large bins to transfer the wax to for easier use. I hope this helps but please feel free to reach out to our support team if we can assist further.
I do my own blend with eco wicks. Awesome stuff
This soy has perfect tops if poured hot. I pour at 165. I never have frosting unless I poured too cool. Love this wax.
I love this wax, it's clean burning and makes wonderful tealights!
I bought an 10lb bag and so happy I did!!
Wax melted really smooth and easy pour!
Though I do recommend adding more scent with this wax.
This wax has helped me out a lot with how easy it is to use I’m mean we r making candles here right amazing pour and scent throw out at about 7 %
Hello! I love this wax my scent throw is great and I heat to about 185 add fragrance at 160 and pour at about 140. It hardens perfectly smooth, but after burn and cooled off it hardens as a lump top. I know it’s common with 100% soy wax but I was wondering does anyone have any suggestions as to how to make it not lumpy after it burns and hardens? Thanks!
I’ve been using 464 soy wax for the past 2 years and never had problems. It is easy to use, just follow the instructions. I also purchase all my fragrance oils from Candle science and use 1oz per pound of oil.
I participate at farmers markets and also keep them at my main business (Carpet store) customers love them.
The shipping is fast and the customer service is excellent. Thank you for all your hard work candle science. I love you guys.
I’ve been using 464 for 4 years and have been having problems too. The best solution I have found is to open your box and let wax air out for at least a couple days. I use other boxes and put only about 3-5 lbs in to air out. I mix the wax around every day. Unfortunately this is the only thing I can think of because the wax seems not to be dehydrated from the oils as much as it should be. It is definitely the company’s fault that they should be dehydrating it from the soy oil better. Good luck fellow candle makers!
So 464 is like playing the lottery now. We have a retail store, sell wholesale, and offer white label and custom candles since 2012.
We have had MAJOR issues with seeping/leaking candles - whichever word you would like to call it - it's at an unacceptable level now. We have used November lots (the worst), December, January and now March trying to work though this. Our March batch is now getting to be as much a pain as December. The seeping is unacceptable. Something with the formulation of 464 has most certainly changed. We have tested at every temperature combination imaginable - across 4 environments, 4 separate melters - we have let them sit, reheated them down after curing - it's a lottery. Some are fine, some seep. We can no longer ship within days like we used to (and did for years without issue) and are losing wholesale customers and having to blow out low quality looking candles because of this. In time/materials we have lost THOUSANDS and are currently sitting on 2 pallets of November wax battling with AAK to replace, because it is so bad.
Reading through all the reviews here, it's plain to see there are a lot of long time candlemakers who know what they're doing, and this is a real and serious issue.
We are throwing in the towel and testing alternatives. 464 used to be amazing, it is dare I say unusable in its current formulation - at least if you strive to run a pro company and are wanting to build a future for yourself with your product.
Use at your own risk.
Hi! Thank you for leaving us feedback. We certainly understand that the variations soy wax can be frustrating at times and we would be happy to help troubleshoot! If you would like to speak with us further regarding your wax, please feel free to reach out to our support team.
I would like to suggest that Candle Science have a hand on workshop, we can bounce off ideas and suggestion on how to improve producing candles that throw off great scent. Workshop will help all of us.
It work for me, but I have my problems I used different techniques in pouring and fragrance distribution.
I have used 464 for 4 years or more. Encourage your buyers to put the candle on a warmer instead of burning the wick.
I was wary to purchase this wax because of mixed reviews, however I have had a great experience using it! It is easy to use, and left minimal blemishes. I did have some air bubbles, but I noticed that I stirred in the fragrance really quickly. Once I slowed down my stirring, they came out perfect! I also used the Candles Science's recommended wick for this wax and the container size that I chose, and they worked perfect.
I have noticed some of the same problems with this wax as Toads Wax House especially on the tops of the candles. I don’t give up easily and will keep working with it. I can easily fix the tops, it’s just time consuming.
I use this wax exclusively in my candle line and have for years. When the new company took over the quality of the wax was all over the place, and very hard to gauge from box to box. I see most of the bugs have been worked out but it still has a few kinks. Each box reacts differently. I just used two cases from the same lot and as it worked well, it was really yellow compared to the normal creamy color. The box I am using now is the normal color but is leaching oil whilst curing. Not a good thing when shipping out your candles to wholesale accounts. I have had a few arrive with oil leaking onto my labels! I use the 1oz per pound and shouldn’t have this issue. Other cases yield a lot of wet spots on every candle? As most candle makers know, Summer is the best pouring time when air temperatures are optimum. I will continue to work with this wax but am looking at other options just in case. Any feedback would be appreciated. I do still prefer this wax over other waxed I have tried.
This stuff is a night and day difference from the other brands I’ve used, they seemed to always come out “lumpy” or wouldn’t hold all the fragrance, I didn’t change anything about my recipe but the wax itself and it’s perfect candles every time, thank you for the great product.
I love this soy wax
Yes there was a batch last year that started messing up a bit
But I have been making them since then and have not seen any problems
I will continue to buy this soy wax
I love this wax so very much! It has a wonderful through with fragrance oils and works perfectly for my candle jars. If i cool to roughly 135-140F i dont get any weird bubbling or separation from the glass! I will continue to get waxes and wicks from candlescience. The customer service is on point as well. My bag came ripped almost like it was cut with a razor and the customer service representative was very polite and apologetic and fixed the order right away even scent me an extra lb of wax for my lose and a replacement yellow dye for my candles due to the one i ordered not showing up in the order.
I started out using this wax years ago and have never changed. I’ve had a few challenges due to outside elements like weather and fluctuating temperatures, but it’s not the wax’s fault. It’s been very easy to start out with, and I will continue using it. I’ve always had very happy customers, and the cold and hot throws have been great. Thank you Candlescience!
This wax does pour very smooth and is pretty, but there is no hot throw... I ordered 2 different bags of wax, which I have all this wax I can't use so I wasted all this money, and there was no difference.. I contacted someone on CS, which she was very helpful and I did everything step by step and still no hot throw at all.. I unfortunately switched to a soy wax blend, I didn't want to but I'm having better results!
Hi! Thank you for reaching out to us. Achieving a strong hot throw can be difficult when working with soy wax. Paraffin wax tends to throw a stronger fragrance than pure soy, so using a parasoy blend is a great option if you are looking for that extra boost in the hot throw. We’re glad to know the parasoy blend is giving you the results you were hoping for! Please feel free to reach back out if there is anything else we can do to help.
I have tried using this wax to make wax melts many times. I've followed everything Candle Science told me to do to get the best results and I'm still getting very poor hot throw if any at all. I'm using scents from here that are supposed to do well in soy, I use the 10 percent fragrance as stated to use, I heat it to the temp they said, stir slowly for a full 2 minutes, cool it down properly, let it cure for 2 weeks...I'm about to give up.
I strongly disagree with these reviews saying it is user error. Many of the people leaving reviews have stated that they've been making candles for years. They are not amateurs who don't know what they're doing and the rest can follow directions.
If certain batches work well great. But others are simply not performing as they should.
Hi! We're sorry that you are having trouble with your wax melts. Unlike with candles, which will vary in performance based on the wicks, wax, and containers used in production, the scent throw of wax melts is largely dependent on the warming device. When using wax warmers, the heat needed to release the fragrance is controlled by the unit itself and these devices can vary significantly in size and heat output. It is also important to note that 464 is not specifically designed for this application. While it can be used for melts, we do carry other wax options that may yield better results. For more information, please feel free to reach out to our support team.
I Started Making candles about 8 years ago and have been using GB464 for at least 3 years. I am in love with this wax!!
My tops are smooth, I have no frosting and the cold and hot throw is amazing.I believe the wax is as good as its user.
After reading some of the reviews, I believe there are a lot of people using the wrong size wick and perhaps using too little or too much fragrance.
Before starting my candle making I researched products, watched numerous videos and even purchased a few books about candle making.
Candle Science is now my go to supplier after a long process of elimination of other suppliers. I believe in this product and its supplier.
Once i perfected my craft it's like clockwork. Know your melt temp, your pour temp and the temp at which to add your oils.
One of my secrets is the slower you stir and pour the smoother your candle will be. The more time you spend to research the better
your product will be!!
Happy Candle Making From A CandleScience Customer!!!
This is my 2nd case of GB 464 and I'm getting cracks, oil spots, and some tunneling. I've texted the help number, tried everything they suggested but still getting all the issues. So now I will have to sell at a discount or just take the loss. I've spent around $1000 or more since first of year and I don't think they are hearing any of us. Its sad. I can't keep testing pouring temps over and over. Its inconsiderate of them to not help with this issue or atlas give a credit.
Hi! Thank you for speaking with us and giving us a chance to help with your wax! If there is anything else we can do to help, please don’t hesitate to reach back out to our support team.
With all the negative reviews, I'm nervous about purchasing this wax again. I too had some issues with tunneling, extinguishing flames and oil spots, I thought I was doing something wrong as a new candle maker. I wanted to give this wax another try before switching the product. CS has this issue been resolved? I'm a little nervous about ordeting this wax again. Please advise.
Hello! 464 is a variable wax and some batches can certainly be more difficult to work with than others. We saw more variation in the December lots than we typically see, but all batches were still within the manufacturer’s specifications. Batches produced after December have seen much less variation and customers are indicating positive results. If you have additional questions or concerns prior to ordering, please feel free to reach out to our customer support team.
It has some frozen effect
Hi! Thank you for reaching out to us. The effect you are seeing is likely frosting. This white crystal formation is fairly common with soy wax and can be difficult to eliminate completely. However, you can minimize it by climate controlling your workspace and pre-heating containers. You can see an example of frosting here: https://support.candlescience.com/hc/en-us/articles/201390590-What-does-frosting-look-like-
I too had lots of problems with the December batch of 464. I had candles that would tunnel or no longer light with a flame. I have refunded or replaced at least 100 candles to customers from the holiday season and I hate to think of the new customers that think I lied to them when I promised my candles burn smooth with no tunneling. I still have 1 50lb box left as I read these reviews in January and now will be buying my wax elsewhere. Candlescience please advise if there was a reference number on the 50 lb boxes of 464 sold in December that would give me a clue if this last box would be an issue or should I chalk it up as a loss.
Hello! Thank you for sending your feedback. While the December batches showed more variation than we normally see with this wax, we did not find that any batches were defective. If a batch was determined to be out-of-spec, we would certainly share the lot number in question. Issues reported in December were sporadic, so there is no specific lot number to reference. If you would like to reach out to us regarding the case you currently have, we would be happy to speak with you about any testing we have done. Feel free to reach out to our support team and we’d be happy to help!
I agree with all these recent bad reviews. Something changed! Fragrance load changed and now eco wicks aren’t recommended as the first choice. My candles barely have a flame, they tunnel or extinguish. If you are lucky to get a wax pool, the flame is so tiny that there is no hot throw! I am now testing the new wick recommendations but I am upset with the amount of money down the drain. I’m building a business and mistakes like these can really cost me a lot more than just “money.”
Hi! Thank you for reaching out and giving us a chance to help with your wax. While the ECO wicks are still a good choice for 464, we did find that they struggle with some combinations of wax and fragrance oil. 464 is a variable wax, and some fragrance oils are thicker and more difficult to wick than others. CD wicks tend to handle these variations more reliably than ECO wicks, especially at higher fragrance loads. If you have additional questions or concerns, feel free to reach back out to us!
I was so happy to see the “December batch” reviews. I thought I did something wrong the first large batch I poured. Maybe there was something wrong with the scent? Maybe something got into the wax? But batch after batch kept tunneling and oil would seperate and seep through the top. It is now Making ch and I am still refunding candles that seeping oil and residue days later. They really should refund those they sold that batch to at the very minimum.
Hi! Thank you for speaking with us and giving us a chance to help troubleshoot your wax! If there is anything else we can do to help, please don’t hesitate to reach back out to our support team.
I used this wax for a few candles and have had no issues. Would this wax work well for for wax melts?
I recently started my own candle company, even after reading reviews about bad batches, I still purchased (and continue) this wax. Some candle no matter what you do, have some type of very tiny imperfection, it can be fixed covered whatever but that’s what makes us all unique! My hand poured soy candles SELL. Even with slight frosting, they look great and it doesn’t effect the burn or smell! Thank you for providing such quality wax 💕💕💕
I’m loving this wax for my candles, great hot and cold scent throw and little froasting! ...but can i get confirmation that it does not have any paraffin wax in it?
Also, when will you be selling coconut wax??
Hi! The 464 is an all natural soy wax that does not contain any paraffin. We are currently testing a coconut wax blend and hope to have one available in the near future. We're always happy to answer any technical questions at email@example.com!
I felt like I should write a review after my most recent experience with 464. I had SO many problems with the December batch of wax that I was ready to switch to another wax for my business. After many conversations with customer service at CS, I decided to give it one more chance and I'm glad I did. Just started our Spring production and went through the first 50 lb case. I only had maybe 4 - 5 tops that needed to be touched up. Hope this will help put others at ease that may be in the same boat I was in.
I am a few months into making candles and I have ordered my second case of Golden Brands 464!! I absolutely love it!! It is so easy to work with and the aroma that comes through from the scents that I add is beautiful!! I walk through my front door and there are so many different smells going on that I don't even need to light one candle! Thank you CandleScience!!!!
I am so confused by these low ratings and comments. I ordered this wax with the candle kit and everyone loves my candles so I ordered another 10lb bag and I don't have any major issues. I have no idea how to make candles other than what I learned from the kit, however. I kind of want to try other waxes as well but this one has not been an issue for me. I love it! The wick is fine. It burns all the way down, there is no tunneling, the wax melts completely in my glass jars! One thing I noticed is that my candle kit came with four individual 16oz bags of wax and 1 oz fragrance oils my scents were stronger then. With my 10lb bag I used a scale to measure the same amount of wax and my fragrances weren't as strong. That's an easy fix because I'll just order a larger bottle of fragrance oil to increase the amount added.
Bought this wax twice before and candles were perfect. Purchased a 50 lb box for the third time in December and the wax was absolutely horrible. I had a hard time figuring why such a drastic difference, so I went to read the reviews and found out that other customers had the similar experience due to a bad batch. I contacted this company, but they tried to BS their way through their answers, rather than offering some sort of compensation for a box of wax that cost $65. + shipping + a waste of fragrance oils. I definitely would not be buying from this company in the future. MY LOSS...
I've been using 464 wax for years, but the latest shipment I received in December seems to be the worst yet. Every jar I've poured has had major problems with tunneling, frosting, and oily tops. The only candles that don't get oily tops are unscented, but those will still have frosting and tunneling issues. The wax seems to never stop bubbling once melted, it's like the recipe changed and they've somehow added Alka Seltzer. I've used different FO, different brand FO, different FO loads including none, difference jars... every variable manageable has been controlled, and the outcome is still poor quality.
I've tried melting using several melting methods (double boiler, hot plate, wax pot, water jacket, etc) and to different initial melt, FO, and pour temps trying to resolve this. I've used different FO scents, different brand FOs, different FO loads including none, different jars... every variable manageable has been controlled, and the outcome is still poor quality with this December batch of wax. I've also tried cooling the candles in a temperature/humidity controlled space and still have these problems.
I've relied on 464 for the bulk of my candle product lines but after this experience, need to find something else. 464 has just become far to unpredictable to use for any level of business. In my opinion, Candlescience needs to pull 464 off the shelf until these quality issues are finally resolved.
I GIVE THIS WAX A THUMBS UP IT IS VERY EASY TO WORK WITH BURNS CLEAN AND CLEAN UP IS EASY .
All of the wax from the December order was terrible. Ruined several hundred candles, cost a lot of money, and lost me a wholesale account. Ordered a new batch and its working well. While inconsistencies happen, the amount of it has been very bad. Not sure if they switched manufacturers or not, but I am close to needing to look elsewhere if it doesn't minimize soon. This is why I've rated it 2 stars: if you get a good batch, no worries. If you get a bad batch, you're out $$ and time. Be cautious.
Thankfully, I'm a perfectionist and often test our batches of candles. We have been experiencing extreme tunneling with the December batch of 464. After trying a wide range of wicks from those that should fit 3" containers to those that should fit 5" containers, even the largest wicks won't create a full melt pool in a 3" container with the latest batch of GB 464. It's nice to see other reviews of extreme tunneling. We shouldn't have to extremely over-wick our candles to get a decent melt pool. We should be at least 4 wick sizes under what we have been using in the latest batch of 464. It's extremely frustrating that we can't receive consistent products since we have customers that love our candles that have always been made with 464.
Considering that the video from Candle Science acknowledging that they knew something was wrong with the wax, the corresponding survey has been removed from the product page and the customer service responses are back to taking no responsibility (but blaming their customers and suggesting candle 101 fixes like "lower the fragrance load" and "pour at a different temp" or "try new wicks!" despite most of us have been doing this professionally for awhile)-- maybe they figured out the issue and are moving on and hoping this all goes away. I am going to try buying another batch, reluctantly... also hoping it has been taken care of because for many years Candle Science has been my go to supplier and you have been reliable in the past. But this issue really effected my business over the holidays and it leaves a bad taste that I was never followed up with. I, myself, reached out to my own customers constantly apologizing, refunding and sending new products to them because of the issue but didn't get the same courtesy. If the wax proves stable again I will update this review.
I ordered a 10 pound bag and I don’t know what to say! Great cold and hot throw as well as barely any frosting! I hear this up to around 175-180 and add fragrance at 145 so it doesn’t evaporate as much fragrance oil then pour! Hope this helps
I have used this wax for almost a year now and have not been unhappy with it. It has a clean smooth finish and an even burn. I pair it with the 6 oz tins and the CD wicks, it is absolutely perfect and I have not received any negative reviews from my customers. If you are looking for a good all natural soy wax, I recommend this one, hands down!
Love this wax, holds fragrance well and very easy to manage.
This is definitely a bad batch of 464 (December 2018 batch). Had to heat gun every attempt and skim coat for a smooth top. After leaving for a day and laying on their sides to label, the fragrance oil seeped out of the jars onto my workbench. I have my quality control and pour temps on lock. Only difference is a new batch of wax. This is by far the worst batch I have seen so far.
I am a new candle maker, have used a few different waxes so far. I used this for the first time 3 days ago. I melted to 185 added fragrance 10% (loving spell from natures garden) at 170, poured at 160 into warmed up 16 oz glass, 8 oz glass, 8 oz tin, and 6 oz tin. Pour went great no cracking or sink holes. Noticing just a tiny bit of frosting but I did not use colorant so no biggie for me.
I did not have any problem with this wax, only follow instructions ....
I've tried a number of wicks and this wax doesn't seem to be burning correctly. I feel I deserve a refund or I may look into another company to supply my wax.
I’ve followed directions and never got a good hot throw. Then one day I looked up some common fails with soy wax, and surprisingly one of them is adding your fragrance oil too hot. If you add the fragrance oil at a high temp you will lose alot of scent while waiting for the wax to cool before pouring. It was suggested to add under 160. In other words, you need to add the oil to the wax as it nears its solid state, just before it gets milky/cloudy/murky. Candles came out beautifully. Hope this helps
I have been buying this wax for over 5 years. I just took a shipment of 250 lbs before Christmas. I too am noticing inconsistencies with it. I have played with pour temp, temperature of heating wax, heating jars, % of fragrance load, I still have inconsistent results, tunneling, glass adhesion problems, tops look like a oil slick? Some have great cold throw and others don’t. Hot throw is hot or miss. I just poured 35 candles last night. After reading several blogs, I heated my wax to 185F, added FO, cooled wax to 145-150 to pour. This morning the Black Sea (top seller in my soap and candles) looks like a oil slick on top. The rest have the nice smooth, ivory finish I am used to seeing. Minimal cold throw. I have tried heating to 185F, adding FO around 165 and pouring after that, same results. I am very frustrated too! My fragrance load is 11%. Thought about dropping that but not really sure. Time to switch? Not sure what to do. I have a brand to maintain and am not confident going into the new year I can continue with 464. Of course now I have over 150 lbs of wax to use. What kind of additive can I use to help yet still maintain the soy quality and soy branding? CS has always been my go to for candle supplies and now some soaping supplies too. Help!
Hi! We are so sorry to hear that you are having some trouble with the GB 464 wax. We know that can be frustrating and would be happy to help troubleshoot and assist as much as we can. Dropping your fragrance load to 9% may be a good first step and possibly pouring even a little warmer than you are right now to help with some of the surface issues you are having. Feel free to reach out to our support team so that we can help further! You can reach us at firstname.lastname@example.org or via phone at 888-266-3916.
I am getting ready to place my third order of the 464, despite all of the recent negative reviews and I have to say, I have not had any of the problems that others seem to be having. I have used a variety of different fragrance oils, from Candle Science and elsewhere and everything has worked out wonderfully - with the exception of a few frosting issues on a couple of candles which I attribute to my studios fluctuating temperature during the winter. The only thing I can add is that I never let the wax get as hot as CS has recommended and I always work in small batches so that all of the variables are controlled as much as possible. I have never seen a single tunnel in any of them and my scent throws have been wonderful.
I was optimistic about this wax despite some bad reviews but this wax has let me down. I’m having terrible tunneling with this product. I have tried many things to fix this issue because I thought it was something I was doing but nothing is working. Very disappointed that I now have this big bag of wax that I can’t use to make a candles to sell to my customers. Such a waste of money. Back to the drawing board to find a good wax.
Hi! We are so sorry to hear that you are having trouble with this wax. We would be happy to help troubleshoot if you would like. Tunneling is typically an indication of a wick that is too small for your container and wax combination. You may need to go up one or more wick sizes to get a better burn. Feel free to call us at 888-266-3916 and we can help you find the best solution!
First off.. I do love Candle Science, their fragrance oils are amazing!! But... this is the 2nd, 50 pound box of 464 soy wax I have received that is a real problem!! I have been purchasing this wax and selling candles for 5 years with excellent results... the problems are not in my process!! This box of wax is sticky and I have nothing but problems with it. Candle Science, please get it together and realize your producer is putting out a hit and miss poor quality product. I purchase 95% of my products from Candle Science.. In the past I have ALWAYS had excellent customer service and received a quality product. I'm not willing to change my candle pouring process because I'm receiving a poor quality wax. I hope Candle Science gets this issue resolved soon!!
Hello! We understand that wax variations can be frustrating. Unfortunately, natural shifts between batches are common with soy wax, which may cause differences in the texture of the flakes. Some batches may warrant slight adjustments to the candle making process, particularly the pouring temperature, in order to maximize results. We test each batch that goes through our inventory and would be happy to offer additional information to help with your candles. Feel free to reach out to us at email@example.com!
I am fairly new to candle making. My first 50lb order of this was problem free. However this latest batch leaves severe frosting and the tops of my candles are a nightmare! I'm actually nervous to purchase this wax again.
Hi! We are sorry to hear that you are having some trouble with the 464 wax. Frosting and surface issues can be fairly common with this wax. However, there are things you can try to help! Check out these FAQs: https://support.candlescience.com/hc/en-us/articles/201352534-How-can-I-lessen-the-effect-of-frosting-in-my-soy-candles- and https://support.candlescience.com/hc/en-us/articles/201352544-How-do-I-prevent-imperfections-on-the-surface-of-soy-wax-candles-. Also, feel free to contact us if you would like some help troubleshooting. We are always happy to assist!
Have mixed this with IGI 6006 Paraffin/Soy Blend Wax for years without a problem, and the last bag of product caused severe tunneling when first burning a candle, causing it to flame out in its own wax within minutes. Not sure if it is a bad batch - will give it one more try to see if the problem persists and will update/post another review to determine whether this product can be relied upon for the future.
Hi! Tunnelling can be caused by several factors, but most often it is related to the size of the wick and the container being used. Wick testing can be tricky, particularly with custom wax blends, but we would be happy to advise further. If you would like to email us at firstname.lastname@example.org with more details about your materials and process, we’d be happy to help troubleshoot!
I love candle science. as they have been my go to company since starting my candle business. I have been experiencing a lot of frosting from tis wax lately. even after formulating my own recipe and adding in a little coconut oil. helps but who wants to keep adding to the wax. I also found that a lil beeswax makes a difference as well. I wont stop shopping with you all because I love you fragrance and wicks as well. I just wanted to leave a real review for people just starting out like me.
I have been using this wax for 2-3 years and have made a consistent and excellent product however the past two months have been a nightmare. I have experienced oily tops, SEVERE and unpredictable tunneling and lacking scent throw. I have gone through 4-5 50lb boxes over the last two months hoping each time that it wouldn't be a problem but I continue to get customer returns for "defective" items. Its been painful and even though I submitted information to candlescience via their survey to try and pinpoint the issue, no one contacted me or offered refunds-- which I have been handing out to my own customers left and right for the past few weeks. I am so annoyed.
I am not a professional candle maker, but I make lots of candles for mine and my family's use, and to give as gifts. I have always used GB 464 and had no problems until the last 10lb pound bag I purchased earlier in December. I am using the same scents I have always used, at the same rate, and following directions closely. The last candles I made were terrible. The wax would not bind to the scent and had oil making puddles on top of the candle. I even melted the candles and added more wax...still oil on top. I assume I will have to discard these. I surely hope that whatever is wrong with this wax can be fixed. I am not sure which wax to try next.
Looking for better days!!
I have come back to using 464 after trying Q210, the scent throw wasn't great and I really did not like the LX wicks. Flame constantly flickering and burning high with soot. So I came back to 464 and adding vybar as I did in the beginning. So far the cold throw is amazing and I am confident the hot throw will be too. Happy to be home and off the "try this, try that" roller coaster.
First timer making candles in jars and this wax was perfect and worked perfect. I put it all into my container at once and it turned into a hard mass of wax but then melted next time i will add it little by little! will defineately be getting more of this wax in the future!
I've compared this Wax to the 415 product. This wax totally surpassed the 415. Very smooth finish, and the scent throw is great. My customers are pleased which makes me happy.
I’m having issues again with too much moisture in the wax creating boiling bubbles and terrible wet spots. I’m hoping my next 50 pound box fairs better. I love gb464 and use it exclusively, but I thought they finally worked the bugs out of it. I have had the best candles all Summer long and wham now this. I have purchased over 100 pounds of wax in the past few weeks and really need to have consistency in my candles.... I had to heat it up to 300+ degrees trying to get the boiling to stop and hopefully heat the (water) moisture out of it. I will have to test this batch to see if the candles turn out ok before I fill these wholedale orders. Fingers crossed. This is such a busy time of year, nobody has time for this!
At first it is so nerve racking reading reviews on wax and deciding which one to go with for my business. This is the wax I decided to go with and I am so happy that I did. Great hot throw and cold throw. I get all smooth tops on every candle without having to go back and try to use a heat gun. I always follow the instructions Candle Science gives for this wax to a T and have no problems. I made a batch and let it cure about a week. Even this soon, it is giving off an amazing scent throw through out my large living room/kitchen area with a vaulted ceiling. They say to let the candle cure 2 weeks, so I am confident that the candle would have an even better scent throw at 2 weeks. I think the issue some candle makers may have is they don't allow enough cure time to get that really nice hot throw that is hard to achieve. Less than a year into this business, I am very confident with my candles and the hot throw thanks to GB 464. I have gotten great reviews from customers on the hot throw when the candle is lit and no complaints on them from my knowledge. On a side note, I am still struggling to find the right wax for wax melts. I've tried eco soya pillar wax and golden brands tart wax and neither are fully melting, they never become 100% liquid like they should. I've had a few complaints. I really want to perfect my wax melts and am almost thinking I should try GB 464 poured into clamshells just to see how it does. If anyone has any advice on this, that would be great! Does anyone else just use regular soy wax for melts? Or GB 464 in particular? I really trust the reviews on Candle Science. Also, don't let the bad reviews on GB 464 scare you because I love this wax! My business wouldn't run well without it!
So glad to see that I'm not the only one having issues lately. The hot throw is not as good as older batches, and after about 2 hours into the first burn, the flame gets much smaller (even with oversized wicks). I'm going to try CD wicks instead of ECO, hopefully that helps. If not, I'm back to square one which is extremely disappointing. I'm happy to see that they're aware of the problem and really hope they can do something to fix it.
I’ve been using GB 464 for the last 2 months and even purchased 200 lbs. after reading not-so-good reviews. This wax is consistently doing everything I would expect it to do and I’m not switching now. I stick to my routine. I watch my temperatures and times, make sure my fragrance oils are blended in well and the result is a smooth, velvety texture. Works great for jar containers, wine bottle candles and tea lights.
Very good, the candles remain with an excellent smell
i have had good tests, great smells , no complaints on my end or customers , burns clean and takes to oils great , i almost didn't get this wax because of some reviews but I'm glad i did , thanks for having great products
I bought this candle because a friend of mine who was an old CS client recommended it. I bought two boxes which I had shipped to Latin America, bad luck for me turns out the wax texture was very rough which created frosting all over the glass. We had to use the pistol several times because the surface kept drying with little holes all over it. Finally when we tested the candle the burn was totally uneven, like in one side of the candle the wax stick to the glass at the same time the whole glass had frosted remains of the wax.
My friend was very surprised since he bought this wax years ago and it worked out perfectly for him. Now I have one entire box of this wax, definitely not going to use it. What a waste :(
This is my second year using this wax and my last two batches I've had so many problems and lost so much money. So am going to try another type of wax to see if I can get back on track. Something is really wrong with this wax something change.
This wax is trash. I switched to this wax after CS stated that it was their most popular wax and performed well. However this wax was nothing but problems from the beginning. I experienced un-smooth tops that looked even worse after blow drying the tops in attempts to save them. The tops were also oily and frosted. Additionally in a burn test (no color), the recommended wicks (and two sizes up) were unable to create an even burn reaching to the edges of the container creating tunneling (even after 1.5 hours of burn time). There was also ugly cratering and layer separation present after every burn. Terrible wax. I will go back to my other wax for sure!
I love Golden 464! I've tried a couple other soy wax brands and have found them to be unreliable. Golden 464 NEVER gives me a problem! Heat and cool the wax to the correct temps, and there are no problems. Perfect candles every time, and my customers always tell me that the hot throw, cold throw and longevity of my candles are amazing. Thank you, Golden 464 and CandleScience!!
I do not recommend this simply because of the issue with frosting. Before CS says anything like they have with the other comments, I have been professionally making soy candles for more than 12 years. I decided to try this wax because it is cheaper than the wax I always use and I hear such rave reviews from many candlemakers. No matter what temp I pour at, I cannot avoid the frosting. It’s ridiculous! I stir for 2 mins very smooth and slowly with a stir stick. I do not have any issues with bubbles. Cold throw is instant and strong, unlike the soy I usually use, which takes around 24 hours curing time for a good cold throw. I have yet to test the hot throw. I am leaving a review because I do not recommend this wax simply because of the huge issue with frosting. I will never purchase this again and I will gladly stay with Ecosoya Q210 as it is a far superior wax and is worth the extra cost!
I've been having issues with this wax and just noticed that the maximum fragrance load has changed. It used to say 12% but now just says 10%...
I've used 2 ten pound bags of this wax and my results vary every single time when making my wax melts. I even trouble shooted with Candle Science to make sure I'm not doing anything wrong. Even following their instructions perfectly and using fragrances that are supposed to perform the best in soy wax with the strongest scent throw I'm getting basically no hot scent throw. The cold throw is excellent but when you have to be right over the warmer to smell it I consider that a fail. Now I did have one produce a good hot throw for several hours but when I made that exact same melt the exact same way I got nothing the second time around... I've even had melts where one cube smells good for a couple hours and then another cube has no hot throw within that same clamshell.. I make sure I mix it thoroughly for the 2 minutes, add it at the right temperature...everything Candle Science said to do..I'm at a loss and have wasted so much money trying to get this wax to work for me.. :/
This wax is practically perfect. My ONLY complaint is it gets beady and melts a bit in our super hot NoCal weather. To fix this I blend 464 with 444 equally during the hot months. It has a great cold and hot throw, tops are beautiful with a single pour, and it's not as frosty as 444. I see a lot of complaints about GW464 and GW444 in reviews here and in candle making groups. I sell many thousands of candles year in and out and haven't had any issues with this wax. I give it 2 thumbs up and a backflip. :)
I recently reviewed two 50lb boxes of this wax for terrible leaching, zero throw, etc. I'm happy to report that my newest box of 50lbs has been WONDERFUL...back to the way it has always been. For the record, I've changed nothing as far as fragrance load/type, etc. Something was up with the previous boxes of wax but I'm not seeing it in this current order. SO GLAD! :)
I read that certain fragrances no matter what you do just don't go well with soy wax so maybe the issue isn't the wax but the fragrances. Maybe you guys could try to make fragrances that are compatible with the soy wax? I know it's probably easier said than done.
This was my first order with this company and I am so happy with the result. To be honest I was quite leery when I saw the most recent comments but I took a chance and I am glad I did!! The order came so fast and met all my expectations. I look forward to continuing purchasing from them!
This is my previous post :
I have always used this wax in the past. I had bought the bulk box and made my normal candle scents. None of them had a hot throw. I made well over 70 candles that are not fit to sell. I thought it was me even though I did nothing different. These candle was for 2 major events I had coming up. I came back to the site and realized it was NOT USER ERROR. I am so disappointed and when I think of all the wasted materials containers, wicks and wood sticks, and above all fragrance and essential oils and oh the sells I could have gotten. I’m just lost for words.
UPDATE: Okay I had some of this wax left so I needed to get rid of it. So I decided to use the rest and make wax melts for the first time using the same scents and guess what they came out simply amazing!!! Excellent cold throw and a awesome hot throw!!!!!!!!! I really love candle science and I have always used them. I know you guys are getting a beating right now about this wax and even from me so I want to take the time to apologize especially when you did not manufactory this product. Although I myself was disappointed in the wax with my first set, I just have to figure out what happened. I am still a customer for life and I am sure you will figured this out. In the mean time I have found a new candle item wax melts!!
I have to agree with everyone else here. I’m new to candle making and have been using the scientific method to find the right way to make these candles without frosting or the wax separating from the jar. Well I lit one of the candles today and absolutely no hot throw. Which sticks because I have a decent cold throw. Now I have to look for a different wax and start over from square 1.
Thank you for taking the time to share your thoughts about 464. Frosting and glass adhesion issues can be tricky with soy, but there are steps you can take to in your process that will help with the appearance of the wax. Cold throw will be noticeable soon after making the candle, but strong hot throw will often require an extended cure time. In addition to curing, there are other important factors that can have a significant impact on the scent throw of the candle. Feel free to reach out to us at email@example.com and we’d be happy to help get the best performance out of your wax!
This was my first bulk order for 464 wax. After having used 415 for years I was sick of the frosting, cracking and inconsistent coloring. At first, I was very pleased with how the 464 was. The candles came out beautiful, not cracking, even coloring and no pulling. Then I came back to order some more and started seeing reviews about no hot throw. I grabbed a few random ones to test and found the same conclusion as everyone else. Little to no hot throw. So disappointing. I have 2 craft shows lined up for the Holidays and I'm having to decide which is the lesser of two evils? Candles that look jacked but have great hot throw (415) or candles that look beautiful but don't throw scent at all (464).
Thank you for leaving your review. We’re sorry to see that 464 is not working out well for your products. If you are looking for a wax that behaves similarly to 415, but with less surface issues, you could try 444. It is the same wax as 415, but with a soy-based additive that helps to minimize surface blemishes. If you have additional questions about wax choices, or if you would like some tips for maximizing your scent throw, please feel free to reach out to us at firstname.lastname@example.org and we’d be happy to help further.
After reading all the negative reviews with the 464 soy wax I was trying to remain positive and give it the benefit of doubt in hopes that these reviews were not as valid. Unfortunately i must agree with everyone else review “ sadly to say” because i truly hope the expectations where alot different. I recently purchased (3) bags of the 10lb GB 464 trusting that it would not give me any issues. Sadly to say my candles have little to know scent throw even with adding up to 10% FO. Nothing i did on my end any different when it came down to adding the FO @ 185 and pouring at the temp i have found that works for me. This has been a huge disappointment because this batch were for recent orders placed and i am almost sure i will be having to explain this issue to my customers. Can anyone confirm if there has been any changes or modifications on this wax? I may need to consider other alternatives moving forward.
Thank you for taking the time to leave your feedback! We can confirm that the formula and manufacturing process of 464 has not changed. Scent throw is one of the most difficult aspects of making soy candles, as there are several important factors that will contribute. If you continue having trouble with your fragrance, we’d be happy to help troubleshoot further. Please feel free to reach back out to us at email@example.com and we’ll do our best to assist.
Note that I don't write this review to in any way imply that the other user reviews are invalid. That said, I am making candles as a hobby to give to friends and family for the holidays. I bought a 10lbs bag of this for some 8 oz tin containers and have made several batches of 3 already. The large majority of them are fine. Three from the same batch I've made have some major frosting and cracking, but given that all this wax came from the same bag, I'm assuming it's either from user error. (IE, me being too lazy to pre-heat the containers.) Or possibly the dye chips I used or the fragrance oils just not setting well. As I go I'm kind of learning which colors don't set as well in wax, etc. and since the 3 candles that frosted/cracked were all from the same batch with the same dye chip/color and fragrance, I'm leaning towards that or me being the issue, not the wax. Despite the cracking and frosting though, the cold throw has been fantastic.The rest have all come out fine and are curing/waiting to be shipped out around Thanksgiving. I've tested one myself by leaving it lit for around 5-6 hours and while it takes a while for soy to really get going with hot throw, at around hour 2 or 3 I could really smell it while I was laying in bed and it was on the bedside table near me. Then after hour 4-5 I left the room and came back to the scent having fully dispersed around my entire medium-sized bedroom. I haven't noticed any tunneling issues because I stupidly bought a set of wicks that were too small for 8 oz tins so I've been double wicking them so that they don't go to waste. So YMMV with this wax, but my experience so far has been good enough that I just ordered another bag.
I have always used this wax in the past. I had bought the bulk box and made my normal candle scents. None of them had a hot throw. I made well over 70 candles that are not fit to sell. I thought it was me even though I did nothing different. These candle was for 2 major events I had coming up. I came back to the site and realized it was NOT USER ERROR. I am so disappointed and when I think of all the wasted materials containers, wicks and wood sticks, and above all fragrance and essential oils and oh the sells I could have gotten. I’m just lost for words.
We’re sorry to hear that you are disappointed in the throw of your candles. Scent throw can but tricky with soy wax, but there are some steps you can take to maximize your scent throw when using natural waxes. We would be happy to troubleshoot and offer advice on how to get the best performance out of your wax. Feel free to send us an email to firstname.lastname@example.org and we’ll do our best to assist!
I have went through 40lbs of wax. I have done everything the same as I have in the past, but no scent throw! I too now know it is not user error, it is the wax! I’m out over $400 in supplies. I contacted CS and received same response as others! They have not found anything wrong with the wax! Awesome! I won’t order anymore! I have never had an issue until now!
Achieving a strong scent throw in soy can take practice and patience, but we are happy to help troubleshoot. Mix temperature, cure time, fragrance load, wicking will all have a direct impact on the throw of the candle. If you continue having trouble, feel free to reach back out to us at email@example.com and we would be happy to speak with you further.
I’ve been buying the same wax for 4 years, I’ve been consistent with my pouring and my customers loved my products. Until now! I have received many complaints of tunneling. Not only have I had to refund money but have had to pull all my products from shelves putting me out of thousands of dollars. I am out the cost of containers, wax and fragrance oils & have lost the trust from my retailers. This is a HUGE problem for my business.
We’re sorry to see that you are having issues with tunneling. There are so many factors that can affect wicking that it is difficult to narrow down the cause of burn issues. We are continuing to test various lots of 464 and collecting as much data from our customers to find a solution. Please feel free to use the form in the video to submit additional information, or shoot us an email to firstname.lastname@example.org.
This waxed worked for me before! Now every candle I make fails the scent throw test! Really wasted a lot of time and money on this product!
Thank you for your feedback. Scent throw can be one of the most difficult aspects of making soy candles, but we’d be happy to help troubleshoot. Feel free to use the form in the video above to provide us with additional information about your process, or shoot us an email at email@example.com, and we’d be happy to advise further.
I'm relieved to know it's not just me having these issues. I've used the wax for years without issue, but the last few bags I've ordered have given me so many issues! I've had tunneling/sinking, air bubbles, and ugly, uneven tops. I end up spending a lot of time fixing each candle so that it looks presentable. The most frustrating part is that we're in peak season so I don't have time to start over sampling other waxes to find an alternative. I've been loyal to this company for years, but after the holidays pass, I'm going to have to start shopping around for another company. It sounds like there are a lot of experienced candle makers on here with the same issue, has anyone else found an alternative that works well for them?
We’re sorry to see that you experiencing more issues than normal with your 464. Often adjustments in pouring temperature can help to minimize surface issues, but it is not uncommon for soy wax to require refinishing. As the seasons change and temperatures shift, wax will sometimes behave differently than expected. We’d love to hear more about your process and see what we can do to help. Please feel free reach out to us at firstname.lastname@example.org.
I have been using this wax for the last couple of months with none of the issues described below or in any of these negative reviews that appear to ironically grouped around the same dates and time. Im pointing this out because as a small business owner of multiple businesses over a 20 year period sometimes when one to two people have an issue that issue then ironically spreads to their friends then their friends friends and so on. You catch what I’m saying. It’s unfortunate. My candles have not had one issue described, my clients have loved the candles they have been receiving and as A person who has been in business for many years I’m going to tell you that you cannot always go by others their advice, you have to test and test and test for yourself small batches just like when you do your advertising you do split tests. Anyways, After seeing multiple attacks in a group and the fact that I love this product and company I had to write in. Test people...its no ones fault but your own if you neglect that first and foremost. Product testing is part of your business.
After reading all of the reviews on here lately I'm now realizing that all the issues I've been having are in fact from the wax itself and not from user error. I have another 10lb bag of wax that I was using but switched over to this after seeing all the positive reviews...guess I'll switch back to the other brand will not be purchasing anymore from here especially with how much you guys charge for shipping it's outrageous!
We’re sorry that you are disappointed with the wax that you purchased. 464 is a very popular soy wax, but it often takes some practice to perfect the finished product. Small adjustments in the pouring process can make a big difference, and we’re always here to help along the way. Feel free to shoot us an email at email@example.com and we’d love to help you troubleshoot!
I have always bought CS fo but refuse to pay their prices for 464. I get at a much better rate with free shipping from another company. After reading these poor reviews with not 1 offer of a refund or discounts on future orders. I hope I never need customer service because they seem to be a joke. They continually blame the customer for bad results. When hundreds of people complain, you have a bad product. We the candle makers make your business successful. You certainly don't treat us that way. As many complaints as you have received the first thing you should of done is look for a new supplier and at lower costs. They are all around. I feel you just see dollar signs and not business owners. Business owners who's companies are losing customers and money and you offer no help no refunds no warnings on the product. Poor poor business skills. Now I will get a generic response that a computer probably comes up with. Again disgusting business practices. Find a new supplier at lower cost and offer some form of refund or you are going to lose many long term customers.
Thank you for sharing your feedback. The current issues surrounding 464 are certainly not being ignored. Because this wax is so important to many customers and their product lines, and because the issues some are reporting are out of character for the wax, we are handling these reports on an individual, case-by-case basis. We are testing multiple batches and communicating with the manufacturer as we seek out the root of any potential problems. Because our testing up to this point has revealed the vast majority of 464 is performing as expected, we believe that any issues are isolated. As we continue our investigation, we are encouraging customers seeing variation to reach out to us directly, either by contacting our customer service department or using the form in the video.
We flush out so many candles that we don't always get. chance to test every single batch. I've been using this wax for years, so after a while I got a little lazy expecting the same results (yep, my bad). I've recently ordered upwards of 300 pounds of this wax in the last few weeks to prep for holidays and tested one today. The tunneling was apparent from the beginning. I cannot believe the amount of money that is / has been lost. Unlike CS who continues to sell this wax after numerous complaints, I have to halt production of my candles and take $$$$ and candles off of my shelves. How embarrassing for my business and to myself, who has spent thousands of dollars with CS.
Thank you for taking the time to submit your feedback. We understand that this situation has been frustrating and we are doing our best to determine the source of the issues. We are continuing to test the lots of 464 that have been reported, and the problems seem to be isolated. The information provided by our customers has been vital to our testing and we greatly appreciate your input. We will update this page soon with the results of our testing. If you have additional questions or feedback, feel free to reach out to us.
these negative comments are a quite concerning, i just purchased a 50lb set of wax and i did have some issues but i am very concerned now. imagine paying for shipping and handling and because its coming international i then pay freight and import duties - so yea i am paying triple only to find out the wax is not worth anything and i cant ship it back - can someone tell us what is going on - i thought it was me being new to candle making but seems its just the 464 wax
We understand your concern. We are continuing to look into the recent variations that customers are reporting, and it seems that the issues are isolated. This wax is by far our most popular, and the vast majority of our customers are getting great results with their 464. We will update this page as we continue to test certain batches, but we are confident in the quality of the product that is currently in our inventory. If you have additional questions or concerns, please feel free to reach out to our support team.
This wax used to be the good stuff seems like it just fell off recently. Had a whole batch of candles and wax melts that I had to pull which hurt my business pretty bad. Wax is leeching, no scent throw, and smells like a rubbery substance. The wax melts luckilly I still was able to salvage and gave them away as freebies. Contacted customer service only to be told that I should have “sampled” the wax before running all candles. I’ve never had this issue before. I will continue to use your products CS but soywax you will not be my go to. Customer service is a joke don’t waste your time.
Thank you for speaking with us and giving us the opportunity to help! Your feedback and continued business are greatly appreciated. If there is anything else we can for you, please don’t hesitate to reach back out to us.
I have used 464 Golden Brand Soy Wax for 2+ years now, and I had never experienced a problem with my candles until very recently. I am experiencing tunneling 4 hours into the burn and it's causing the flame to burn out, cloudy looking wax, and almost no scent throw due to a weak flame. I have used used the same pour temp, jar heating, percentage of fragrance oil, and also the same wick for the last 2 + years with NO problem. I purchased four boxes two weeks ago and used every last box only to find my customers emailing me about the burn quality. Candle season is here and now I have to find a new supplier. It blows. Candle Science, please resolve this quality issue or please recall this wax.
Thank you for speaking with us and offering your feedback. As we continue to test recent batches of 464, information from our customers is critical to getting the bottom of the issues. We appreciate you taking the time to speak with us directly and we look forward to working with you further.
I admit, I just love love love Palm wax - especially when it was sustainable. I seem to have always struggled to make a good soy candle, but I was determined! This seemed like the wax for me to try, but I was a little reluctant after reading the recent reviews, but gave it a try! I bought a 10 lb bag and have been making tealights and 4 oz tins without any issues. I use 1 oz of scent per 8 ounces of wax or 2 oz of scent per 1 lb, heat to about 165, add the scent and stir for about 2 minutes. I do let the candles cure for about a week and so far have not had any issues! Seems to throw both hot and cold scent well. I used eco #`10 wick in the 4 oz tins. I hope this is helpful to anyone having trouble.
I have been buying the 464 in 10lbs bags and never had a problem, then I went and bought my first 50lbs case and have had nothing but problems with tunneling and sink holes. I was blaming the eco 14 wicks that I was using but along its been the wax. I too have gone to another supplier because of the cheaper shipping rate but on some of the items here at CS the prices are cheaper. But to you CS you need to stop treating us like we are stupid there are many of us complaining about the wax its up to you people to tell Golden Brands to shape up or ship out. or may all of us who have spent thousands of dollars with your company hold you and Golden Brand responsible for our loses. I have had many candles returned and have lost some long time customers because of this.
Thank you for taking the time to tell us about your experience with 464. We’re sorry to hear that you are having trouble. Our 10lb bags of 464 are broken down from the 50lb cases, so the wax itself will be the same. However, variations between batches are common with soy wax. Recently, there does seem to be more variation than usual, which we are absolutely addressing with the manufacturer. We certainly have no intention of demeaning our customers or passing blame. Our recommendations are based on our experience troubleshooting soy wax. Every case is different, but many can be solved with simple adjustments. Those that cannot are being investigated further in an effort to isolate individual issues that are being reported. If you would like to discuss your personal situation, please feel free to reach out or use the form above.
I have been buying this wax for 4 years (have purchased over 1,000 pounds this year alone). I have never had any performance issues with is until now. The last several 50 pounds cases have been awful. Every. Single. Jar. I pour is tunneling once set, which causes the wick to fall into the tunnel and go out when my customers are burning them. We are entering into candle and gift giving season-Holiday season is the life blood of my business. This is literally devastating to both my business and my household income. I have filled out the form and am hoping for a resolution soon as well as looking for a different solution in the meantime.
Thank you for reaching out to us and providing feedback on your recent batches of 464. The information you provided will be very helpful as we continue testing. As soon as we have more details to share, we would be happy to touch base with you and share our findings. Thank you again for taking the time to work with us!
This is horrible!!! Been waiting on my wax and it’s the worst wax ever. Not only is there particles in it again But it’s Very very wet and sticky and very cloudy when melted, Not at all what it use to be. My last box from here sorry.
We’re sorry that you’re having issues. We understand 464 has been a source of frustration for some of our customers lately, and we are working hard to get to the bottom of these issues. Because we do not manufacture the wax, customer feedback is vital to help us determine the cause of recent reports. If you would like to provide us with additional details that you feel will help in our testing, please use the form in the video above. We will update this page with any additional information that we find.
I am new to candle making and so far so good. This 464 wax came highly recommended to me and I was about to order 50 pounds but after reading all of these NEW comments within the last month I will not be ordering until I see Candle Science reply to these comments with what is going on. I highly doubt all of the comments are from user error. It appears there has been a change and it is only fair to let the customers know. The ones about dirty wax are especially disturbing. The costs and shipping are high on these products and would warrant an exceptional product and replies to the comments. Looking forward to reading all the replies Candle Science with your side of what is going on!
We completely understand your concern. Instances of wax containing excessive debris are rare, but we will absolutely address those concerns as soon as they come to our attention. AAK assures us that there have been no changes to the formula, and we are continuing to investigate in hopes of finding a variable that may be contributing to the recent reports. The 464 remains our most popular wax, so we are confident that problems are isolated. If you experience any issues with 464, please reach out to us and we’d be happy to help.
I’ve been buying this wax for awhile and have never had any issues until now. None of my candles come out right with any of my formula’s or trying others suggestions. I bought a 50lb case snd have is now gone to bad product. I feel like I have to start over with learning the candle making process again. I don’t think I’ll be buying anymore 464 from this company I can’t afford to buy wax that’s going to be this horrible. I even bought a new scale thinking that was the issue I am using the same dyes fragrance oils as I always have so disappointing
We’re sorry that you are experiencing issues with your wax. As we continue to investigate the recent problems with 464, we are asking for any additional details our customers can provide. We are working diligently to get to the bottom of these recent issues and customer input is vital in our testing. Please feel free to use the form in the video to provide us with additional details regarding your recent experience with this wax.
I have used this wax in the past and had great results. However, I just started using wax that I purchased a few months ago and the result is very different. There appear to be particles in the wax. The wax is also not setting up in the same way - a sort of lumpy unsmooth finish despite conditions being the same.
We greatly appreciate your feedback. We are collecting as much information as we can to find a resolution to the recent issues that are being reported. If your wax contains excessive debris, please feel free to email us photos to firstname.lastname@example.org and we’d be happy to help. If you are experiencing additional issues with a specific lot, we encourage you to use the feedback form in the video above to submit the details of your recent experience with 464. As we continue testing, we will update this page with results.
Great cold throw but terrible hot throw. I’ve tested every possible method of mixing, pouring, heating, measuring, etc and I’m having no luck. I’ve tried so many scents and production methods that it’s impossible the problem is on my end. Seriously bummed out and desperate for an alternative.
Thank you for reaching out to us. We are actively testing recent batches of Golden Brands wax in an effort to shed light on the recent trouble people are having. Because we do not manufacture the wax, this process is difficult. We will continue testing with the information that we have on hand, and we will keep this page updated with our findings. If you have additional information that you feel may help, please reach out to us at email@example.com, or by using the form linked in the video above.
First, let me say that we have purchased from CS for a very long time. And for the most part, we have been happy with their product and service. However, we too are experiencing issues with the 464. When we create a blend, it is a little better. But we shouldn't have to create a blend to get a great candle if the wax is performing the way it's suppose to. Creating a blend should be by choice.We have chosen to switch out and purchase a totally different wax from another company. 464 is just too fickle at times and can be very inconsistent. Many of us posting comments here are seasoned chandlers, with many years of experience. We know the ins and outs of 464. We know everything about this wax; heat temp, when to add oil, how much oil, which fragrances work and which ones don't do well, when to pour and the finished results/appearance. We know when we have a bad batch (this happened before and cost us accounts). We cannot, and will not allow a poorly distributed product cost our company any more accounts. The increase in price (for this wax) as well as the exorbitant shipping fees, have forced us to go elsewhere for many of our products. We can get jars shipped from Texas cheaper than shipping from one state away. We have also chosen to order, not only wax, but many of our jars from other suppliers, just because of the shipping fees. Last year we spent over $10,000.00 with Candle Science. This year, that's gone down as we've taken a lot of our business elsewhere. I wish someone within CS would evaluate the cost of shipping charges and acknowledge they have a bad supply of 464. It doesn't sit well with all of us that have reached out to you, and we get generic answers.
We understand your concerns about item prices and shipping costs. All of our shipping is quoted directly by the carrier based on weight and distance. We never mark up shipping costs or add a handling fee. If you ever feel that a shipping quote is inaccurate, please reach out to us and we’d be happy to look into it. For larger orders, we offer bulk shipping options, including UPS Hundredweight and LTL Freight. We do our best to keep item prices as competitive as possible, but we will at times raise prices relative to increases by the manufacturer. When AAK raised the raised their prices last year, we increased our prices in two smaller increments throughout the year to lessen the immediate impact on our customers. The quality of the Golden Brands waxes is an issue we are taking seriously and actively testing. We use 464 for all of our in-house fragrance testing and have not experienced these issues first hand. However, we greatly value the feedback from our customers and are working hard to find any possible inconsistencies that may be contributing to diminished quality in certain batches. As we continue our testing, we will update this page with any information that we find. If you have additional feedback that you feel will help with our testing, please feel free to reach out to us.
I am beyond than upset, I feel I am living in my home country Venezuela where the Inflation kills you every day
THE PRICE IS RIDICULOUS for the low wax quality you are selling now! Considering you HIGH shipping prices.
A lot of people is complaining here and you are acting like they don't know anything about candles and wax, there are people that has even more experience than you in the candle making business. I prefer to pay more with other company if they guarantee great wax quality
Hi! We never like to increase our pricing, but we will at times be forced to adjust them due to increases in cost by the manufacturer. The cost of Golden Brands waxes went up significantly at the end of last year, but we decided to slowly raise our prices over the course of this year to minimize the immediate impact on our customers. We are fortunate to have a diverse customer base, from hobbyist to large-scale businesses, and we take pride in helping everyone with their individual needs. This includes troubleshooting candle making procedures, as well as issues with problematic materials. Simple adjustments in procedure are the first steps to fixing common problems. However, if issues are not resolved, we will always take additional steps to address them. We are currently running in-depth testing on various lots of Golden Brands waxes to see if we can find any variations that may shed light on recent reports. If you have a specific issue that you would like to discuss, we’d love to hear from you directly.
I've tried EVERYTHING and gone though a 50 lb box of wax and not one candle had a hot throw, which resulted in melting every single candle back down and throwing it all out (92 8 oz. candles). TALK ABOUT HEARTBREAKING. What's happened to this wax?! Really unfortunate timing with the holidays around the corner.
Hi, Katie. It can be tricky to maximize scent throw in soy wax. There are so many factors that can affect your throw, so it is often difficult to narrow down the cause. Feel free to shoot us an email at firstname.lastname@example.org and we’d be happy to help troubleshoot!
First, I will preface this by saying I really like Candlescience and I'm hoping whatever is going on with this wax will be fixed. :)
I've been buying this type of wax since 2011 and I must say that the past few batches (within the last year or so) are not working out well. The frosting is really bad and the sinkholes/bubble like holes seem to be more prevalent. I feel like I am pretty good at making candles at this point and I do know what I'm doing so the only other issue could be the quality of the wax (or possibly the fragrance and colors; but I don't think so).
I hope Candlescience can figure out a fix or find a better supplier. I have to finish this 50 lb box and I have another to go through and I'm nervous about the quality of my candles at this point. I'm probably not going to order any more until I see the reviews go back up.
Hi, Theresa. Frosting and surface blemishes are common in soy wax, but they can be reduced by taking certain steps in your pouring procedure. If you would like to reach out to us at email@example.com, we’d be happy to offer advice!
I used 1oz FO per 1lb of this wax and let it cure for 5 days, very faint hot throw. I used more than several different FO to see if maybe it was the FO and none of them you can smell. What do I do?
Hi! Several factors affect hot throw. We'd love to help you troubleshoot so feel free to email or call us so we can walk through your process and get you a better hot throw!
This is the SECOND batch of 50#'s that is showing the same POOR RESULTS...I am VERY disappointed and upset with this wax. I have been using this wax for my candle business for the last three years. NO problems whatsoever. Suddenly, the last two 50# batches have had serious issues:
VERY LITTLE HOT THROW
This is RUINING my candle business and I don't know what to do. Every soy wax that is offered by your company is showing lots of negative reviews and I'm not sure if I should reorder another batch and hope these problems go away or just stop my business altogether. I've depended on your companies products since the beginning of my candle making days but I'm debating whether I should continue. Please, please, please find out what is wrong with this wax and either fix it or replace it with a soy that works! Your customers are begging you.
Hi, Catherine. Oil separation and diminished hot throw are often related issues. Both can be caused by the fragrance oil not binding well with the wax. However, there are steps that can be taken to ensure the wax and oil fully incorporate. Feel free to reach out to us at firstname.lastname@example.org and we’d be happy to help!
I started making candles about a year ago (June 2017) and based off of all the great reviews with this wax, I purchased my first bag. I couldn't believe the results, even for a newbie candle maker - no sink holes, no frosting, and the throws were wonderful (cold and hot)!
About 8 months later (March 2018) I was due for another bag......boy o boy I swear this is not even the same product. ZERO hot throws, even with my stronger scents like vanilla. On my last batch I tried adding more FO to the mix, but I did not notice a signifiant difference. I have so much wax left, but it feels like a waste to continue using it at this point.
I know a lot of people have experienced this same problem, has anyone found a solution for the throw? I will NOT be purchasing this brand in the future, but would like to use up what I have. Thanks!
Hi, Meghan. Soy wax can vary a little from batch to batch, but small adjustments to the pouring process can ensure consistent performance in the finished product. Increasing the fragrance amount can help to maximize your scent throw, but there are other steps you can take, as well. If you are still having trouble, we would love to help! Feel free to reach out to us at email@example.com.
This wax is awful! Major sinkholes that can't really be fixed with a heat gun as more suddenly seem to appear and the surface looks rippley. I have tried everything, heating and cooling properly and still bad results, plus the hot throw is horrible. I have tried many different scents and can only get a modest throw off of the ones that are usually my strongest. Very disappointed, will not be purchasing this wax again, in fact I have already taken my business elsewhere where wax is concerned.
Hi, Gina. We’d love to help you troubleshoot the issues you are having with the 464. The problems you described can most often be remedied with small adjustments in the pouring process. Soy wax is very sensitive to temperature, so small variations in pouring or room temp can have a big impact on the finished product. We can also offer advice on how to maximize the scent throw of your candles. Feel free to reach out to us at firstname.lastname@example.org and we’d be happy to help!
Golden Brand 464, you nasty thing. I do not think this wax should be listed first in the container candle category of waxes. Frosting and serious sink holes are a perennial problem. Sink holes have been my nemesis no matter what I did. Post pour sink holes can be fixed with a heat gun. But these nasty crevices keep on appearing after you light the candle, let it burn, and then blow it out. An ugly sink hole magically reappears after the candle cools off. You can not heat gun the candle after each burn-cool cycle. This wax should NEVER be used in container candles at all.
Hi, Ali. Frosting and sinkholes can be common frustrations when working with a soy wax. However, there are ways different things that can help with these. Typically, some minor adjustments to pouring temperature can help greatly with both of these problems. For the crevices that are occurring underneath the top layer of wax, these can arise due to trapped air bubbles as your wax is cooling. One thing that can help is tapping your finished candle gently on a hard surface, after you pour your wax, to release any trapped air. We would love to help more so feel free to call or email us at email@example.com.
Guys what the heck is going on with this 464? We are producing literally thousands of candles to prepare for the biggest candle season of the year and here we are with endless cases of crappy wax. Hot throw should be knocking our socks off with these heavy spices and other Fall fragrances and that is definitely NOT the case. This is incredibly weak and not at all what we are used to. Our customers aren't going to be pleased and it's going to reflect poorly on my brand that I've worked so hard to build over the years. I don't know what it's going to take for you to do your own in house testing of these lots of wax you bring in for distribution, but it should absolutely not fall on your customers, many of whom rely on you providing a consistent, quality product to operate their businesses, to test every single case or bag of wax they order. That's like me now blaming my customers for not test burning their candle before buying it... it just doesn't make sense. Please, please, PLEASE get a better QA process and don't be shy about holding the manufacturers to higher, better standards.
Hi! Our waxes are tested regularly, and many of us use the 464 for our own candle businesses. It remains a favorite among our customers and employees. We'd be happy to offer assistance with any problems you are experiencing. Hot throw can be difficult to assess due to the variety of factors that can affect it, including mixing temperature, cure time, wicking, and various environmental factors. If you would like to reach out to us at firstname.lastname@example.org, we'd be happy to help!
I first bought this wax about 2 years ago and everything was perfect! I was also brand new to making candles and had little knowledge of how to prevent frosting and best pour times etc. But every candle came out perfect no frosting, no separation in containers and a silky smooth top. So now I see these recent reviews and just ordered a new batch and I'm getting nervous hopefully there will be no change in the quality of this product. Fingers crossed! Will let you know
All of my last batches made with this wax have little or no hot throw!!!! Next, I will try blending with the 415 and 464 to see if this helps, if not, I don't know--give up!
I recently started combining 464 and 415 to get a better hot throw, but I am burning those now and it is still very faint. I also see the wick recommendation has changed to CD wicks. I guess I will throw the rest of 464 and 415 in the trash and start with a new wax (ecosoya 210) and wicks. I have made some of these and am waiting on cure time, will review again in a few weeks, still a disappointment though!!!!
seriously terrible. I started out with this wax and it has NO hot throw. I thought it was me at first, but I have researched EVERYTHING and tried adjusting many things and it's not me, it's the wax. Would not recommend.
I too have noticed 464 doesn’t have the throw it once did. Just bought another 50 lbs I hope whatever is the problem it is worked out! Thanks everyone for your comments and tips! I heat to 180-185, heated jars, add FO around 170 and pour around 160. I am on my 4th box of 50# 464
Been using this wax for a few years now and primarily through CS but now I'm suddenly having issues, and the same as the other negative reviews. I have dozens to over a hundred (or more) candles right now with little to NO SMELL, candle sweat (including the orange and black another person had mentioned), I've even had some customers say they're not burning like they used to also. I purchased (2) 50lb crates in the past few months for my biggest event ever, to be let down like this. I would like to hope CS is doing something about this with their customers since I am definitely not the first or only with these issues, because now we're left with a lot of mess to deal with and candles we cannot sell after much hard work and loyalty to this company only for less quality for increased prices. Very upset.
Need help!!! I am new to candle making and everywhere (books, blogs and YouTube) rate this wax REALLY good. I've done different batches, mostly all came looking near perfect, but NO smell at all. I've used up to 2oz per pound, and still no smell. It is the wax or could be the scent?
I agree It would definitely be considerate to inform buyers of any price increase! I expect more customer service being that I have been using Candle Science for the bulk of my business. It is not cool for pricing to rise so rapidly! Also, my last few cases were not consistent with my previous cases. The flakes were more solid and sticking together and I have been experiencing too many uneven surfaces which increases my production time. The unfortunate thing is I have a huge event coming up and I need to order new material which forces me to have to purchase now. I am really upset about the price increase.
This wax continues to rise in cost while the quality continues to fall. I have not changed anything in my pouring process, yet it now adhears to my glass jars strangely, making weird patterns and lines. Also, seems to tolerate a little less scent. Had to cut back about 1-2%. Not to mention, I now have to strain tiny orange and black particles from the wax. This is mostly with 444 wax, but often found debris in the GB 464 wax too. I’m not a happy camper.
Do you disclose or somehow notify customers when you raise prices on your products?
I am pouring at a high volume with lots of orders for wholesale weddings etc. coming in. My 1st. 50 Pound box poured to perfection.The second 50 Pound box had a few issues with the wax that was poured, the scent and wax is seperating in weird patterns on the surface of the jar? This is my 3rd 50 pound box and I am having some issues again. I have pulled back on my scent load to 1oz per pound, mix thoroughly, pour at 154 as I always have, and this morning I went to my batch and every scent has a corroded looking top and the scent oils look like they are seperating again but worse! Can someone from candlescience please help? I’m not sure what to do. I can not throw another box of wax out, and I have to meet my deadlines! Help!
After having many issues and frustration with this wax recently, it finally came out perfect. I gave up heating the jars, I think it was evaporating the
FO because I had poor cold and hot throw. I just made sure they were clean and dry. Heated wax to 185 degrees, add FO (I do not use dye) using 2 oz per pound, stir for 2 minutes. Pour at 135 degrees slowly, cool on wire rack. Cut wick and cap the next day. There was no frosting or sink holes, minor imperfections on top easily fixed with heat gun. I am in LOVE with this wax again!!
This is by far the best wax I have worked with. Very easy to use. I get great results every time. I always make sure to heat it to 185 degrees. Remove from heat and then add my fragrance right away. I use between 8% to 10% fragrance oil per pound of wax depending on the scent. I pour around 150-160 degrees. I also heat my jars a bit in the oven. They come out beautiful every time. I hope this works for anyone that is having issues.
I always use to buy this wax, but I still have my 50lb box of wax because I used it a few times but my candles contain NO SCENT. I have been making candles for years now, and idk what else to do. I have change my wicks, amount of scent, and nothing helps. I HIGHLY recommend getting your wax somewhere else. This wax is no good. This was has discouraged me and brought my sales down. I'm currently looking for a new supplier. Hope this helps...
R. Clarke- Thompson
New to the candle making business, used this wax for the first time this weekend. Heated wax to 185 took off stove added FO at 125 stirred for 20 seconds then poured, no throw whatsoever hot or cold....can someone give me some pointers
Does anyone ever answer the questions in the reviews? I have some of the same problems and it would be nice to see what the answers are.
Honestly, I haven't had any issues with this wax. My tops are always smooth unless it's something I did in error, like cutting the wicks too soon, bumping the table, or touching the wax. I am new to candle making since March 2018. This is the wax I started with and choose to use for my business.
I know is summer time but I just order 3-10 lbs bags and when I got them the wax was looks like it was starting to melt. I don't if that was sent to me that way or the UPS left them out in the heat, I was home when it was delivered so it's not like the wax was sitting outside my door plus the box had a whole in it. I never had any problems with the wax being this bad i tried working with it but the wax was so slippery and sticky its horrible I did made some candles waiting to test them out I hope they are good and I just didnt loose a ton of money on wax and fragrance.
Why is the price gone up????????????? Ridiculous
I have been using this wax since starting my business being that Candle Science says that it is their best seller. I like working with the wax because it's really easy to use, but I have noticed and have also been getting complaints from my customers that it does not smell as good throughout the burn cycle. I tried using additives but was still having the same problem. I really don't want a paraffin blend, but am thinking about it now since I am having issues with this wax. Any suggestions?
I must say, I am a big fan of the 464 soy wax and use it all the time for my business. Recently, I have been having trouble with the fragrance oil leaching on the tops of my candles? I can make a batch of candles using the same pot and fragrance oil and some of the candles will leach oil while the one next to it won’t? I’m wondering if anyone else is having this issue? I have started putting a small paper towel in the tops of the candles I have to ship out so as it doesn’t leak in transit. I’m only using 1oz to 1.5oz of FO to 1 pound of the 464 Wax. I heat the wax to just above 185 degrees, add my oil and stir for 2 minutes. Check and stir and pour at between 155 to 145 degrees.
If anyone has input I would love to hear it. Thanks candlescience, I would appreciate your product knowledge on this one.
Great wax to start out with to learn how to effectively pour soy candles. The only challenge is the Hot Throw on some of the FO from CS is slim to none throughout the burn of the candle. I have solved this with adding GW 415 to give a better hot throw with using all soy wax. I did not want to use any paraffin for my all soy wax candles. I heated the wax to 185 degrees depending on the flashpoint of the FO I added the color after removing from the heat, stir, then add the fragrance oil if the FP is 180 degrees or higher. If the FP of the FO is under 180 degrees I wait till the wax cools closer to the FP not going lower than 150 degrees.
I’ve just made my first batch and followed the instructions completely...I added fragrance at 185 and poured at 135...my candles look pretty good but the scent isn’t strong when lit. Someone help!
Great product, fast shipping. Always comes packaged carefully and packaged in a way that it is easy for me to know that the product traveled safe and that it will be easy for me to open up and use. Have been using this wax for almost a year and completely love it!
This wax worked great. I followed the directions and all my candles came out great no frosting, and the scented oils are totally amazing..
I used to admire this brand. Couple of weeks ago I started creating candles for fund raising from my old stock, 50lbs, Soy 464. The results are very satisfying with minor adjustments and corrections with the help of my heat gun. I recently ordered a new batch of Soy 464 for anniversary favors and needless to say, I am soo disappointed on the results. I already noticed the black specks/dirt on melted soy wax but I disregard it thingking that it would not be a problem. I was WRONG! The candles came out really bad. The tops are rough and the candles are grainy and lumpy in textures. I heated my wax at 180 degree same as what I was doing but for some reason, this batch is very rough and has bad texture. I THINK that the grainy texture came from the black dirt on the wax. Unfortunately, the heat gun magic didn’t work to fix the issue. The texture is still grainy and still lumpy. I don’t know if I still want to order this brand again.
I like this wax...but I don't love it. Has anybody added vibar to this wax to see how it reacts? Just curious if that allows for a higher fragrance load.
I’ve been using this wax for awhile now, as it has been very easy to work with. My last bag had a lot of black specks in it and the wax isn’t clear when it’s melted. It almost looks like it’s watery. Fingers crossed this doesn’t cause problems. Not loving the change in the wax
Yes, I am also having the issue with the oil separating from the wax after it is set. I am getting worried. A change in this wax could create issues for my business as this is my primary wax.
I normally buy this was by the 50lb boxes and this last box I received is different. I used to LOVE this wax. All the candles from this batch has a different throw. They are discolored because now I need to retest for measurements of my additives due to the wax being different. And they get sunken spots on the top. Very disappointed in the change. Is it possible to get an old batch?
So far this wax is great no issues with candles at all I love this wax compared to others i have brought will definitely get it again.
I must say, I use the 464 religiously. After it changed hands the trouble started. Inconsistencies out the gate. Water in the wax, oil leaching from the wax after its set. They worked out the kinks and it was better for awhile. Each 50 pound case is a little different. One box yields perfect candles. Next 50 pound box, every candle has extreme wet spots and sink holes. I can work with that. However, I am doing a high yield of candle orders and I’m seeing the fragrance oil is leaching out of the set candles again! Not every one but enough to worry about. Does anyone else have this issue? I use 1 to 1.4 ounces per pound which I have done for over 5 years. Not sure what’s next?
I've been ordering 464 my whole candle career, and the wax feels different. The wax flakes are usually creamy and soft, but my current bag feels crunchy and crisp. I've been pouring at 135 degrees, but my candle tops are either super bumpy, or sinking.
I love this wax! It has a lovely cold and hot scent throw, never tunnels, and always sets perfectly smooth! It's all about pouring at the right temp, folks! I definitely recommend this wax to anybody who is making bulk soy candles in containers. perfect! Even without color, they come out beautifully
This is the only wax I use but I had a lot on hand and I finally ordered a new batch a week ago and I could already see a difference in the flakes of the new batch. The candles I made today were frosting and all of them had holes throughout the surface and near the wick. Even though its easyI can definitely tell that this is a different formula.
I bought this wax along with ECO 10 6" & ECO 14 6" & ever since then my candles have not been working. No smell at all even when I added more fragrance. They were working perfectly before until I switched to candlescience. I figured why not switch if I get my fragrances from here plus I thought since they were a popular candle making site that everything would work just fine but just the complete opposite. A bunch of money wasted. So I'm not sure if it's the wax or the wicks??
I am new to candle-making and tried the 464 first........first of all, its a great wax to work with. I had little frosting and minor bubbles, all were fixed with the heat gun, but my biggest complaint is the hot throw. I have tried numerous percentages for the fo with no luck! Many of my testers, along with myself, were amazed at how awesome the candles smelled before being lit but that feeling passed quickly as soon as the candles were lit......so disappointing! I am not sure if I am doing something wrong but I have pretty much followed many seasoned candle makers advice. I recently tried C3 and am waiting for those candles to cure to see if the wax really makes the difference. I also ordered some EcoSoya Q210 and will be using that soon! I may have to try a para-soy blend in order to get a great scent throw both hot and cold!
My first batch of candles came out amazing with this was. I tested the 6oz tins with 10,12, and 14 ECO wicks. The 10 was great, it burned a little faster than I was expecting so I'll try the 8 to see how it works. However it did give a even clean burn. I let my candles cure for 5 days and the hot throw was amazing.
I absolutely love this wax. Works very well with the fragrance bought from CandleScience. Burns great, I would suggest letting them cure for a few days before burning
I’m having the same experience. This batch of wax is definitely of poor quality however, candle science refuses to do anything about it. I’ve wasted plenty of oil‘s and wicks troubleshooting with this company to no avail. The only advice after waiting and wasting product was “well it’s a natural product, sometimes it acts different depending on the crop.”
Very ridiculous coming from a such a large company in this industry. It should be necessary for you guys to test this product thoroughly before you forward it to your customers. We are paying for a product that is to perform as marketing, anything less is unacceptable.
We order pallets of material at a time from candlescience. We mostly get good results from the wax, however it has become very obvious when we get bad batches/cases of wax. Our last pallet had 6 50lb boxes of wax, and the flakes had a strange odor and shiny look to them, however we needed to use the wax for orders and shows. Not a single candle came out smooth, all had severe holes and bumpy surfaces. This happens 4-5 times a year when we order through candlescience. The worst part is that we buy 300lbs of this wax and candlescience refuses to do anything, even replace the boxes that haven't been touched. Extremely dissapointed in their customer service policies, I would stay away from purchasing from here. The wax is great, candlescience will not lift a finger if you get bad wax though.
I made my first two candles using 464 soy wax and lavender fragrance oil (used 1.15 oz fragrance oil with 16 oz. wax). Added oil at 180-185 degrees, poured into two recycled wine bottles which I had cut, let cure for two days, and because I was impatient, lit my first candle. Great fragrance, certainly enough to fill a 12x15 room, with the aroma wafting through the rest of the house. I'm not a very craftsy person, but by following the Candle Science directions, I turned out a fairly good product, and it wasn't that difficult. I will let the second candle cure for a few more days before lighting.
I used a 10 lbs bag to make a vaiety of different container candles. I used 10 different fo' s (we were also experimenting with scents) and made candles with and without dye chips. Most had frosting, even when poured at 110 to 115 degrees into warm containers. Only a few had smooth tops and most looked grainy. Wax was heated to 185 scent added then cooled to pouring temp. Everything had frosting to some degree. All in all the was gave very inconsistent results. I do like the flake form and color was exactly as expected. Scent throws were both pretty good. I'm going to try c3 next to compare results. Also 16 oz of wax plus 1 dye chip plus 1 oz fo is roughly 18 fluid oz.
I've been making candles for about a year and have only used Golden Blend 464. I do everything by the instructions from Candlescience and my candle's vary from batch to batch. Mostly things go well but have occasions where I have sink holes around the wick or near it.
I've learned to use the heat gun to make some repairs and hold a little wax in reserve to fill the holes. Like anything that is solid and you introduce a liquid you'll experience air bubbles. Toothpick works well taking care of this.
I have to say I like this wax for the most part because it's all I've worked with. I understand it's a natural product so some inconsistencies are expected. I don't find it that hard to fix the tops on a few.
No idea if it's me being bad at this or if the wax is at fault. But I've been using wooden wicks to make candles using a batch of 464 i got months ago. After flawless testing, I ordered new supplies for Christmas. I batched about 50 candles, a small percentage were made using the old wax, the majority was made using the new wax.
All candles made using the new wax wouldn't stay lit. Everything using the old wax worked like a charm. Not sure if this is an issue with the wooden wicks I used or this wax. It's driving me nuts, so until i can figure it out I won't be buying anymore of this wax.
I started off making candles about a year ago, and I started off using this wax. It was and still is my favorite wax! I never have to repour as long as I make sure I pour at the right temperature. I recently tried my hand at pillar candles and have been working with the ig 4825 blend I believe, and that stuff has really made me appreciate the simplicity of this 425 blend. I always get nothing but compliments on the candles I make with this!
I was a little hesitant with this wax because of the bad reviews. However, they were better than the new Eco Soya blend, so I gave this one a try. I did what another reviewer said to do, and followed manufacturer's directions. I added dye and FO at 185F, then poured at 135. After the first pour there was a nasty sink hole, but I topped and got beautiful results. The cold throw isn't the best, but I only used 1oz FO/lb of wax.
We've been using this wax for nearly 5 years. The first 4 years we had great results that were fairly consistent (we did get a few bad batches here and there). This year though, as we go through more and more wax, we've noticed a many inconsistency. We've experienced poor hot throw, a 'burning wax' smell that almost overpowers the FO, and candles that tunneled straight down (as if the wax was being consumed at a rapid pace). We did contact Candle science about our issues, but were told they didn't believe the wax was faulty because they didn't have other reporting the same issue as us. That leaves us feeling like the quality of this wax has diminished noticeably. So, in additional to let down with the new quantum waxes, and the diminished quality of soy waxes, we are considering moving on from soy all together. We hope this is heard/seen by the right people and we hope next year is a different story for soy wax.
I got this a couple months ago, and I love it. its no cb135, but its great for those "oui" yogurt jars and clamshells.
I'm not sure why other people seem to be having issues with this wax, but I love it. I use 10% fragrance oil, and varying amounts of dye and they turn out perfectly smooth almost every time!
If youre having issues with this wax, double check your fragrance load, wick size, and pouring temps first before throwing in your towel on Golden Brands 464
I have been using a Hobby Lobby brand Sox Wax for a few months and the frosting, sinkholes, hot/cold throw was not unbearable. I'd switched to this wax because of customer reviews and fell in love with this wax. I've made over 50 candles last night, woke up to no sinkholes, very little frosting on a few and the cold throw is amazing. I truly hope that my next order isn't a bad batch according to some reviews.
So it's a natural wax. I get it, things vary from batch to batch, allegedly. But in October, I ordered a 50 lb box and after quality checking a few candles, I noticed that the candles were only creating a very small melt pool and tunneled straight down, like within 30 minutes, to the bottom of the jar. Weird! I tried it with several wicks (as I just ordered new wicks too) and even without wax- it proved to be a bad batch of GW 464. So in a haste, I ordered another 50 lb box to fill my orders. THE SAME THING. Different lot, different manufacturing date, everything. But the same issue- self extinguishing. Has anyone else ever had this issue? I've got two wasted boxes of GW 464 because "its a natural product" and it "varies batch to batch". Now while I believe that to be true, I don't know how Ive gotten such bad batches recently and I have never received any bad batches, ever before. Is there a contaminate that affects soy wax that badly? It's unfortunate, because I'm a small business and nearly $200 with shipping, when all is said and done. They can't refund me a dime, I just have to figure out how to throw it all away. Not sure what to do now that I can't trust enough to purchase a batch of GW 464
Agreeing with most of you, the performance of this wax has been completely unreliable for us. The candles we poured when we first opened were flawless on the surface. Months later, presumably with more practice and "honing" of our craft, they look awful...almost every batch requires extensive work with the heat gun, and many still end up in the garbage. Most commonly we get the sinkholes around the wicks, or one sizable crack/crater on the surface. Over time, most of them frost. At first I thought this was just some issue with temperature, stirring, etc., on our end, but it seems wax may be the culprit. Like many of you, we have a huge portion of candles in each batch that we deem unsellable. Very disappointed.
I bought 464 after using C-3 for a while and CB Adv. (which is a dream, or was a dream) C-3 was frosting but set up and burned well. I was so happy with 464 because the tops were a nice creamy set up and they stayed that way and the throw was achievable with this soy wax. The jars looked great from the side with no frosting or strange flaws. My first case of 464 was great, I ordered again and that case of 464 wax was bubbling, and crystallizing and not performing as I expected. I've ordered 3 more cases, and they have all have been performing poorly. I have 3 cases of barely used 464, all with different lot numbers. and a new case of c-3 and a new case of q210 because it's the holidays and I need to use wax that will result in salable candles this time of year, not dud after dud. I make the candles according to the suggestions by the manufacturer and usually everything turns out as expected. I belong to forums and they are giving so many suggestions on how to deal with bad pours from 464 and I just simply refuse to jump through hoops with a wax. It's time for the manufacturer to deal with this and address the difficulties customers are having and what the problem is.
Love this wax! Easy to use if you follow the instructions.
Terrible frosting I don’t like this wax
I bought a 2lb bag of this, heated up to 190, added fragrance and stored slowly 40 time. 20 times each way. Poured, and voila! No frosting, wet spots, or tunneling. Has an awesome cold throw!
Just started in the candle making business, I've ordered two of the 10lb bags anf everything has came out great. Im marketing off the homemade idea with clear jars so any imperfectons (aside from having holes) are fine. They burn great with great throw on most scents. About to order my 1st 50 lbs bag! I uses 1:1, mix @ 185 and pour @ 139 degrees. Room temp is consistant @ 76 degrees. We have had a few that needed the heat gun but out of the 60 we have made only about 5 needed fixed.
Perfect pour every single time with nice smooth tops. In the summer months I mix 50:50 with 444 because it's VERY hot here and I sell at outdoor venues. I don't experience any frosting with 464 like some of the other reviewers. Sometimes when I blend with 444 the candles will be a little bit frosty but not too bad. For soy candles this is nearly perfect with a very good throw.
I thought it was me until I read other reviews. The wax has frosted badly. I used heat gun and blow dryer. I thought my process was wrong but I think it is the wax now I am reading other comments. I think its time to use another brand.
I don't undertstand whats going on with this wax. Ive been using it for about two years now and its been perfect. But lately, not one candle looks good because of so many craters..using a heat gun doesn't even work. I'm starting to really freak out. I try to fulfill all my orders and my candles look like garbage. I've wasted so much money. I tried calling numerous times..Ive tried every pour temp and still..nothing looks good. I spend so much money on Candle Science products and especially shipping and this is the 3rd 50 lbs box I'm having and issue with and will go right in the garbage. Its a hit or miss with this wax. Very very upsetting.
I had horrible luck with this wax even after experimenting with temps, fragrance load and die load. This wax frosted horribly and had inconsistent finish which leads to extra time to finish and LOTS of product that was unsalable.
This by far is my favorite to use. I make my candles in all types of mason jars and I’ve experimented with most of the soy waxes with CS. I never have an issue with frosting when I only use this wax (sometimes I use 415 and mix the two) and I don’t heat up my containers however I do use my heat gun to smoothen our imperfections such as tunneling or frosting when it occurs (very seldomly) and it works perfectly! Great CT and HT!!
I ordered this wax before but usually in a smaller amount. This time, I ordered a 50lb case and every candle has been horrible. Holes in most, and when I light them, I hardly smell them. I have tried everything from different wicks, different containers, different scents etc. I want my money back. I can't even sell them because I'm worried about the performance.
I've tried many different waxes from Candle science and this soy wax is my favorite. It has great scent throw hot and cold and is easy to use. It comes in flake form so it is so easy to use.
I have been using this wax for about 8 months now and have never had issues in the past.I love it! However the last 2 boxes I purchased and used, my candles look terrible. They have sink holes(which I have never had) , the tops are glassed over & the wax seems to be pulling away from the sides of the jar. I haven't changed anything up. I melt to 185, add fragrance, stir for 2 minutes and pour at 150-145. Could this be caused by the summer heat? I have read that somewhere when researching. Any advice? They still smell amazing just look terrible or atleast not up to my standards. Thank you!
Like many others, we were using EcoSoya and were forced to switch when they discontinued the brand. It took us months to figure out how to pour these candles right. We were getting sink holes, uneven surfaces, and sometimes a weird floam-like surface. Turns out we need to pour these at a very low temperature. Now we add the dye & scent at 190, stir for 2-5 minutes, then cool to 110. We pour in batches of 180, so it is definitely more time consuming than our previous method, but it is the only solution we have been able to find.
I have been using this wax now and it is wonderful to work with. I highly recommend the microwave method. There is a video on their learning tab to show you how to. I have had great success with this wax using many different scents. I always use the wick that they recommend.
I have had some issues with frosting. It does not effect the scent throw, cold or hot. I always use scents that have a high rating for soy.
Always my go-to soy wax when I make candles for my shop. I've never had any issues with it and it's high quality.
I have been using Golden Brands 464 Soy Wax for almost three years now. I find the wax to be very consistent, and pours very well. It seems a lot of others are having issues with this wax, and I think it is because there is so much bad information out there. If you follow the manufactures' instructions and Candles Science's recommendations: Heat wax to 185 degrees, add fragrance oil, stir 2 minutes, let cool to 135 degrees and then pour, you shouldn't have any issues. I occasionally need to heat gun the tops to smooth out a few sink holes, but other than that I have no problems. I have made almost 2500 candles that I sell retail, and my customers LOVE my product. Thanks Candle Science for making my job easy!
I know what you are referring to regarding flashpoint... and I have seen it mentioned before as well. But, its complete nonsense. DO NOT follow that method as its terrible advise. Flashpoint has NOTHING to do with when to add the fragrance oil. Flashpoint is all about the temp that FO become combustible (really meant for shipping reasons). You should add your FO between 180-185 no matter what. Lower temp than that and you run a big risk of the FO not blending into the wax correctly which could easily be causing your throw issues. ESPECIALLY at temps so low like 155, etc. Thats just too low. Be carefuly with all the info out there.... you often have to take it with a grain of salt.
Other than that... soy is a pain sometimes in trying to get FOs to throw well. Some do, some dont. Its not like parrafin where literally almost any scent will work. Trial and error. Good luck!
Hello, I some what new to candle making but thus far, I am enjoying the journey. I have been using the GB464 soy wax and like some others, I may encounter a small sink hole or some frosting but nothing too major. However, where I am having my biggest challenge is the scent throw. I was adding my FO at 185F and sometimes the cold scent throw is great and other times I could barely smell it. I did some research and saw that FO should be added based upon the flash point of the FO. For example, if my FO has a flash point of 212F, which is greater than 185, then I should add it when the wax is 185F. If my FO has a flash point of 155, which is less than less than 185F but above 130F, then I should add the FO at 155. And if my FO has a flash point of 115 which is less than 130, then I should add the FO at 130. Also, at which temp should I pour the GB464? I am pouring at 130 but in that too cool? I thought I read that it should be poured at 130F. Please help!!! Thank You
I've been making candles for about 4 years now, and I have been using this specific wax for the past two years. It IS tricky, and it IS inconsistent. I feel like GB needs to work on that. That being said, you have to work with this wax HOT. I worked forever letting it cool down to nearly 100 degrees before pouring and it was just terrible. Frosted, sink holes, you name it, they were hideous.
Then one day I actually read the manufacturer's recommendations, and I didn't feel like giving up any more. You HAVE to add the fragrance at or near 185 and you HAVE to pour at 155-160, or your candles are going to look ghastly. I have definitely still had issues here and there with frosting, but the candle itself functions fine, and those candles still sell. The best way I've found to prevent frosting is to keep the jars warm while the wax cools. Once I see the wax going from clear to foggy like it's setting up, I hit the whole outside of the jar with the heat gun every few minutes until the wax is cooled completely. It helps. Sometimes my candles will be gorgeous for two weeks then BOOM frosted all over, but that's beyond my control.
This wax sets up ugly after you burn it if you don't let it make a full wax pool first. I have never had issue with throw with this wax. Just follow the guidelines for fragrance oil usage. I usually run mine at 10% by weight, 8-9% if it's a notoriously strong FO. Overall, this wax has been good to me. I wish it were more consistent, but I can't say I wouldn't recommend it.
Second person cero Success
I'm so disappointed and frustrated with this wax. I bought a 10-pound bag and have almost worked my way through the entire bag without making a single candle successfully. I've tried all sorts of variations with color, scent, melt temperature, pour temperature, curing time, etc., and always end up with candles that look terrible (frosting, sink holes, etc.), burn badly no matter what size wick I use (both glass and container candles tunnel even with up to six different size wicks used for testing), average to poor scent throw, and when they resolodify after burning, the texture odd and completely unappealing (resembling something like cottage cheese with a bumpy, odd, disgusting-looking texture). If anyone has tips on what I'm doing wrong, please share -- I will literally try anything that results in a useable candle! I definitely won't be buying this wax again, and am praying the replacement for Ecosoya Advance comes in a.s.a.p. (it's worth noting that any candle I've made so far with Ecosoya Advanced wax has been amazing -- great scent throw, appearance, burn, etc. -- why, oh why did they have to discontinue that wax??) I'm new to candles making.so far my experience hasn't been too exciting... can somebody tell me what to do I also get poor hot throw and after cure cottage cheese looking..
Try adding the fragrance oil at 185 degrees and stir for about two minutes. I usually pour between 158 and 154. This should elevate your issues. As with most soywax I find a good heat gun to remelt the tops and fill any holes in works perfectly.
It's pretty normal to have to refinish the tops a little with the 464.
I hope this helps. You are adding the oil at too low of a temperature.
I just placed my first order from this company and i am super excited, I have bought wax and oils from other people that had used Candle Science and i love the smells and the 464 soy wax was very smooth and easy to wash. I cant wait to received my items!
I've been using this wax for a few years now and I couldn't imagine using another. My customers absolutely love their candles. Great hot and cold throw with this wax. Occasionally I get sink holes, but no biggie, I just reheat tops with my heat gun.
My mom and I started making candles about a month ago and we did the best research we could. We had a couple of rounds where we didn't have the right measurement of wax for the scents we were using. But we finally got the hang of things and have never had problems with this wax. No sink holes, it adheres to the glass jars very well and they turn out and smell amazing! Will keep buying the Golden Brands 464 Wax.
I have just gone through a 50pound box and over 3/4 of the candles I have made are leaching oil! I have never had this issue before. One wholesale order was a disaster and now one of my Etsy customers got a boxed candle and the pretty label is ruined as oil got all over it in shipping! I know my fragrance oils are fine and I have been making candles for over 4 years, so it's not that.
I am hoping this was a fluke and my next box will be bettter but I must say, the GB brand now is very inconsistent. I had to stop using it this winter due to issues and now I'm on the fence again. Such a dissapointment!
I'm getting the sinkholes too! 🤦🏻♀️😩 this never happened before please get the ecosoya back 🙏
I'm so disappointed and frustrated with this wax. I bought a 10-pound bag and have almost worked my way through the entire bag without making a single candle successfully. I've tried all sorts of variations with color, scent, melt temperature, pour temperature, curing time, etc., and always end up with candles that look terrible (frosting, sink holes, etc.), burn badly no matter what size wick I use (both glass and container candles tunnel even with up to six different size wicks used for testing), average to poor scent throw, and when they resolodify after burning, the texture odd and completely unappealing (resembling something like cottage cheese with a bumpy, odd, disgusting-looking texture). If anyone has tips on what I'm doing wrong, please share -- I will literally try anything that results in a useable candle! I definitely won't be buying this wax again, and am praying the replacement for Ecosoya Advance comes in a.s.a.p. (it's worth noting that any candle I've made so far with Ecosoya Advanced wax has been amazing -- great scent throw, appearance, burn, etc. -- why, oh why did they have to discontinue that wax??).
I wish the new ecosoya waxes comes out soon. Is this the best wax candlescience has to offer? I never seem to get an even top with one pour, I always have to do two pours and even this doesn't help that much. I get bubbles, sinkholes and cracks. The sinkholes appear in 70% of my candles and they're terrible to fill. Most of the sinkholes form next to the wick and even if I think I've fixed them all of my test candles have ended up with drowned out wicks. I think I won't be buying wax here again. Might buy coconut wax from another vendor as it's comparable in price and it's realiable unlike this wax. Waste of my money...
I am an avid user of the Ecosoya CB advanced blend and had no choice but to source a new wax until the new waxes become available. I got a 1 LB sample of the Golden Wax 464 and had success, so I ordered 100 LBS of it.
Unfortunately, I am NOT getting the same result. The wax looks and feels completely different that the 1 pound sample I received. I have spoken to the wholesaler that I received the wax from, and they advised to not use so much fragrance that 1 oz is plenty or no scent at all, and that this wax not made for votive or wax melt containers? Then what Wax should I be using for these other containers? I refuse to use more than 1 wax for my production?
Here is the process I followed:
1) I would heat the wax to 180-185 (I put my coloring and any additive such as a UV protector in while the wax is melting. To make sure it all blends together and it gives the candles that beautiful glossy shine) This batch i DID NOT use any protector since the research of the wax i was doing stated it did not need any additives.
2) As soon as the wax comes to temp I stir and remove it from the heat
3) Once the wax is cooled to 160, or depending on what the flash point of the scent is, I add in the scent. (Per pound I use 4.5 TBSP which is about 1.5 oz of scent,) and then stir again.
4) when the wax had cooled to 125 I would give the wax 1 final stir and then pour my tea light and melts and at 115 I would pour my Votive and Jars.
The cracking, the caving and the frosting are unbelievable. I have managed to get the votive and 8 oz Jars to set up right by pouring them at 100 degrees. However, the burn times are not as long as they were with the Ecosoya wax. I tried this same method for the tea lights and wax melts and NOTHING is seeming to work. I have a big show that the end of May and CANNOT have my candles looking like this. I really hope that Golden Wax gets their act together and realize that this is NOT good business.
When I first bought this wax, it was absolutely perfect! The scent throw is great, hot or cold, and the consistency was beautiful. I finally bought a 50lb bag and my candles were coming out amazing.... until I reached the end of the batch. I started having major issues with bubbles, cracking and sinkholes which would drown out my wicks, or not burning all the way to the edges. The tops of the candles looked terrible, there were air bubbles all the way through the candles, and some of them even began sweating out the ES! I figured it was just the end of the batch being old, so I bought another 50lb bag, and I am mortified by how bad my candles are coming out. I have no idea what has changed but now I have 50lbs of wax I don't want to use because the quality of the candles it makes are terrible.
This is my very first time making candles and followed the 185 high temp add color, remove from heat add FO, stir for 2-5 minutes until at 135 and pour....so far so good...what I did want to mention on here was that to avoid drafts I placed the candles inside a box. I laid the box on its side, so back, top, sides and bottom were covered and only the front part open to insert candles...this avoided the drafting issues and helped to cool the candles slower BUT I still had some little imperfections along the perimeter, like clouding. I am waiting the 1-2 week to test and see how the hot throw is, though cold throw is awesome. At this point I will try making them again, placing them inside the box and wrapping around a towel. Otherwise, the tops had a very smooth finish. Sorry I can't be as critical as others as this is my first go at it, but I will update as I perfect the method. Thanks for all the reviews which were a great help.
With making candles with this wax, its a hit or miss. I've been making candles for over 3 years using Ecosoya Advanced- I even paid the incredibly high shipping fee because it was worth it. Now that they have discontinued my Ecosoya Advanced, I've had to test a new one (this one). They burn well, but 70% of the time, I either get frosting or blotches of ugly craters throughout the top of my candles. I've tested them pouring at both higher and lower temps, with less fo, then near the fo max, in a double broiler and in a wax pot, you name it. I've read every single review on this site with tips on this wax as well as a couple of other sites, but nothing really helps. Its really frustrating.
464 just doesn't cut it. I used the Ecosoya Advanced wax because of its fantastic appearance and the 464 isn't doing it. I'm getting a lot of discoloration and my candles are known for their flawless finish. I can't sell my products for another few weeks until Ecosoya gets their stuff together? This is incredibly disappointing. People have businesses to run. I know this is not Candle Science's fault but we need a better replacement than 464.
I have always used the Ecosoya Advanced wax and was very sad to see the line discontinued (until April or so!). I decided to do some research and the Golden Brand 464 sounded like a close comparison...I was wrong. I had major frosting issues and none of my tricks worked to stop it. I sold about $200 worth of candles from the 464 wax and had to replace all the candles because they burned so unevenly they went out after 4-6 hours. Ecosoya is my match and I hope NGI comes out with something great!
I am fairly new to candle making. I have been making soy candles since just before Christmas, and I've really enjoyed it. What I HAVE NOT enjoyed is struggling to find the right temperatures, mixtures, etc to get good results. My first wax was one I found on Amazon. I had decent results (GREAT cold/hot throw), but the candles didn't always look great. I would get sink-holes in the top and they ALWAYS had wet spots. I don't use dye, because I like the clean look. However, when you have wet spots all around your candle, it kind of ruins the point of a white candle in a clear jar.
After getting tired of the appearance of that wax, I switched to EcoSoy Advanced. The wax was soft and had very smooth tops. However, the cold throw was awful, and the hot throw wasn't much better. On top of that, I had more wet spots than with the original wax! I tried changing pour temps, heating the jars, drying them on racks/flat surfaces... nothing helped.
Finally, I decided to order this wax. I was sort of hesitant, as I was tired of feeling like I was wasting money on wax that gave sub-par results. Man...I am so happy I made the switch. Granted, I have only made two small batches of candles, but they are PERFECT. I have NO frosting, NO wet spots, and, most importantly, AMAZING cold throw. (I have not burned them yet, as they are still curing, but I have no reason to think the throw will be anything but spectacular)
I have seen mixed reviews about this wax with varying results, so, for what it's worth, here is my method:
- I use a small melting pitcher on a gas stove on low/medium-low. I never melt more than 2 lbs dry wax at a time.
- Heat to 180, stirring occasionally
- Turn off heat, and it generally continues to increase from residual heat to around 185-190
- Wait for the wax to cool to 180 and add 1 oz/lb FO
- Stir slowly with a rubber spatula for around 30 seconds to properly mix the oil
- I continue to stir every 5-10 minutes (again...just slowly)
- I pour slowly at 135-140 degrees in to room-temp jars and cool them on my kitchen table (because my house tends to run cold, especially the kitchen, I use a space heater to keep the temp between 68-72 degrees)
I can't guarantee you'll have the same results, but I haven't seen better so far. For the time being, I'm sold on this wax. Best I have used.
I purchased the 10 lb bag of Golden Brands 464 soy. Easy wax to work with, but I was to irritated with other results to write a review, until now. I used the recommended 1 oz/ 1 lb (fragrance oil to wax) as suggested. The cold throw was very potent, so I conducted my burn test after 48 hours. I found that I had a nice pool that burned to the edge of the container (wooden wicks used), but I had absoluteIy no hot throw. I began reading up on why I didn't have a hot throw and the first thing I came across was that my wick may be to large, even though it was the recommend size. So I wicked down. Cold throw was still potent, but wicking down created a burn pool that left a wall around the edge of the container, thats not what you're looking for, and once again, NO HOT THROW. I walked around irritated for the last 9 days because I really wanted to use this wax, but since I wasn't getting a hot throw, I figured I would call it quits. BUT WAIT!!! After letting my remaining candles from both batches (larger and smaller wick) sit for 9 days, I GOT MY HOT THROW!!!!! So for others, don't be discouraged... It does take a good 1-2 weeks, as suggested, for the soy to cure in order to obtain a hot throw.
I do have ONE complaint CS...Your shipping prices. I have found a competitor that ships for way less. Their products are a few cents cheaper too. But your products being a few cents higher isn't a deal breaker for me, it's the shipping cost you guys charge. So in conclusion, SOY WAX 464 GOOOOD- SHIPPING RATES-BAAAAD! 5 STARS FOR THE PRODUCT ONLY!
I agree with all the other comments about the issues from summer/fall batch with this wax! My fall candles did not turn out well and I've been using this wax for 3 years! The hot throw was terrible, holes in all the tops of my candles, glass adhesion issues and the whole works. I actually had some customers complain for the first time! When I called CS about this batch of funky wax, they told me the same thing "heating to 215...." What's the deal? I am looking into other waxes as well but it's a difficult transition. I'm going to order one more batch and if I have any of the same issues then I'm officially parting ways with Golden 464....which is SOOO sad since I've been using it since I started making candles. I'm giving it 3 stars b/c I know CS has little control over how the wax come from manufacturer.
I tried this wax for the first time and had mixed feelings about it. It had a great throw and I didn't have any "wet" spots on the jars but I did have an issue with sink holes and it took extra time to fix them.
I have been using only this wax for my soy candles for the past 2 years, and I LOVE it! It sets really well at room temperature and mixes well with all the fragrances that I use.
I'm very disappointed to see that Candle Science removed my review from last summer about the problems with the Golden 464 wax, especially since it contained nothing inappropriate but just a description of the problems with the wax and the CS response to the issue. So I'm trying again. Like many of you, I have been using 464 for many years and this summer got the "sticky wax" that frustrated so many people. The wax caused severe adhesion issues that made the candles look awful, and no changes to pour temp. etc. solved the problem. The wax was not bad due to a hot UPS truck and the problem had nothing to do with "melting". It actually occurs during the manufacturing process in hot weather when the wax is warm and condensation builds up during the cooling process. It is literally caused by water in the wax. I see that at least one person had their money refunded. CS would not let me return my wax for a refund, saying that the wax was "within specifications" and insisting that no one else was having the problem I was describing. They recommended heating to greater than 212 degrees, presumably to "boil off" the water. This can only be done by heating directly on the burner (not in a double boiler or melter), which is not a safe procedure. In reality, there is only one solution to this problem: buy your wax during the cold winter months. My first bad batch was dated in April, while my March batch was fine. Order all your wax for the year between January and March. It will most likely be made in the colder weather and will not have the problems that so many of us had last year. My greatest disappointment in this adventure was not the bad wax but was the response by CS to the problem. It is for that reason, not the quality of the wax, that I have found a new (and less expensive) supplier for my GB464. Honest customer service can make all the difference.
My hot throw is not good. When I first started using this wax it was amazing. I feel as though something may have changed. Has anyone figured out how to make it work for them. Please help me out and tell me step by step if you don't mind. I'm really starting to feel down about this and like I've wasted my money. Thanks in advance
When I first started using this wax it was amazing. I feel as though something may have changed. Has anyone figured out how to make it work for them. Please help me out and tell me step by step if you don't mind. I'm really starting to feel down about this and like I've wasted my money. Thanks in advance
I loved this wax until about August. I have had so many jar candles with "wet" spots since then. I have tried everything. Pour in warm containers, pour in room temperature containers, pour at high temp, pour at low temp, no drafts, and I still get wet spots. I have lost about 1/3 to 1/2 of every batch I pour. My latest batch of wax as it was heating up sounded like someone had put french fires in hot grease. I am afraid this wax has lost its charm. Some one let me know when they get better results on their candles in jars.
Ok I have tried everything to get my wax to adhere to my jars all the way around!! What am I doing wrong?? I'm gonna try pouring around 145 I've been pouring at 130 idk what else to do I hear my jars make sure they are clean idk what the deal is
I really love how easy it is to use this wax, since it comes in flakes. I heated the wax to 185 degrees and added fragrance oils at that temp. I poured my wax into the 8oz tins at 140 degrees. They set with a very nice smooth top, I didn't need a second pour. When I burned the candles to conduct my test burn, the wax solidified with big holes on the top. I've burned many soy wax candles and have never seen any of them solidify like that once they have been extinguished. My next burn test is with 6 tins that contain fragrance oils.
Super disappointed in my latest shipment of Golden Brands 464 Soy Wax. I bought two 10 pound bags. It is nothing like my first two bags which were dry and flaky. These two bags have solid clumps and feel extremely "wet" and sticky. I'm dreading trying to make candles with it.
I'm new to candle making, but based on the reviews I went with 10 lbs of this wax to try first- it's not what I expected.. It's easy to work with, but I guess they're still having problems with the quality of this wax still, because I'm having adhesion problems, frosting, and dips in the top. I've tried making batches different ways, and actually the first pound was the best, but of course there was no dye, which made it less noticeable.. I've also only done 1 oz/lb of FO so far, so I'm not sure what would happen if I added more. Might have to switch for my next purchase.
I have used this wax for years.. But I orders 4 boxes in August and all of my fall candles are terrible!! They have Zero Hot throw!! And I have changed nothing in my process. Not happy at all.. Seriously upset as not only was this alot of money but now I am having complaints from my customers :( .. Seriously thinking of trying the IGI 6006 and trying something totally new. :(
I just want you to know that I have been using your 464 soy wax, and several of your scents, and I am 100% happy and satisfied with your products. I have never had a problem making my candles. Hot and cold throw is great!! My candles always turn out awesome with strong scent throws so I am a very happy customer.
This is the first time I buy CandleScience and I have to say that I was so scared at first to buy this product, specially after reading the reviews. I even emailed Customer Service to see if the issue was resolved. The person told me that there was no way to guarantee a perfect batch but to play around with the temperature. So yesterday I made my first batch, they came out perfect! I've been trying to get a perfect candle using the soy from my local craft store, and they all came out horrible with poor scent trow. However, I was excited to see this morning the best candles I have ever made. Amazing cold throw! The house smells delicious! I'm defiantly a Customer of Candle Science!
It's definitely my favorite soy wax that I've used thus far. The texture is fabulous as is the fragrance throw. I spent the better half of the last year battling frosting and sink holes in my candles with this wax, and I will say that that struggle could have been rectified A LOT sooner had I simply read the manufacturer's recommended pour temp. I tried pouring at lower and lower temperatures to thwart the ugliness, but after everything was said and done, I looked up the pour temp recommended here on the site and gave it a shot. Pouring at 150-160 yields perfection. Just a word to the wise!
Wanted to add, when melted the wax was clear & not cloudy.
I just got a 10lb bag in the mail yesterday. I made a test batch of only 3 candles based off of the reviews. I followed the instructions from this site I always have - heat to 185*, thoroughly stir in fragrance, pour into containers at 135*. The tops are smooth, the fragrance is perfect, they burn perfectly, & I had no issues.
Unfortunately I have had to switch back to the ECOSOYA 135. It's a little different to work with and have had a few issues but over all it's ok. It's more expensive so I'm hoping the moisture issues will be resolved as we go into the busy season. I'm so disappointed. I am hoping the golden brand company gets it together. I let one box dry out for a month and once I used it there was some sort of gray debris in the wax once it was thoroughly melted. Perhaps it's soy bean she'll particles? I have to strain it to use it. Totally bummed in the heart of the delta......
I own a medium sized candle business and get all of my gw-464 wax from candle science. The last 3 50b boxes I've gotten though are cloudy when melted, and make disastrous candles. Called the customer service line and unfortunately they said the manufacturer has been shipping out a lot of boxes with moisture in them. I was told to heat the wax to a higher temperature (212 degrees) and then pour as usual. Very time consuming, and still not getting good results. Unfortunately have to start ordering from a different company until the quality stabilizes.
I have switched back to CB135 until the issue is resolved. I was SO bummed to get a sticky mess with my last 464 order - and even more bummed customer service didn't do anything about it. Although the scent throw isn't quite as good it makes beautiful candles with zero frosting! Looking forward for the issue to be resolved.
this new batch gave me some problems as well.. i needed to reformulate my procedure. this is what worked for me- melt to 185, add F/O(mix) below stated flash point, cool and stir (gently!) occasionally to 120-115 and pour into fully prepped jars apx 4" apart in a 70deg room with no drafts. this equals smooth tops,no wet spots or frosting. perfect!!!
I have used 464 for over a year and had no problem with it order a 50 lb in August and it was a mess wax had a wired texture very sticky lot of cracks. I'm back to ordering the 10 lb bags to see if there is difference good thing I take pictures of my candles so I can see the difference in the pictures.
I haven't called customer service because i thought I did something wrong. Now looking at the other post I can see it was the wax.
I have been using this wax for 3 years now and love it. Now we are having inconsistency issues. I have had two bad cases in the past 2 months. The wet issues that are addressed in the above description from Candlescience. It's a longer process to get the water content out but it still works great. The gumminess of the wax is the real problem for me. It sticks to your hands your containers for measuring etc. I will continue to work with it, but am considering going back to the 135 wax I used to use until the issue is resolved.
Is anyone else having issues with a July or Aug shipment of wax? I have never had issues with this wax before but I have made about 20 candles now with the wax I got from my July shipment. I got it right from the UPS man so it wasn't left in the heat but it keeps having a finish with some air bubbles or denting after it cools. even when I wait and then add some to the top the next day...
I am very new to candle making. It's becoming something I LOVE to do!! BUT - I need help! Is it normal for this wax to have a weird texture after the first burn? Every candle of mine dries with a texture and even some little holes when I blow it out. If anyone can give me an answer, I'd be so appreciative! Thanks!!!!
I'm new to the candle making thing and I've followed all directions given from the tutorials. I've also been researching other techniques and even have ordered smaller wicks. I've spent so much money and can't make a profit due to not having a hot throw. Can anyone help me out with advice. My cold throw is wonderful, I'm just not sure how to get a hot throw.
First off, let me say this---I love the CT and HT of this wax. However, I can pour this wax at 150 degrees or at 110 degrees, and no matter what, my candles frost. A lot! They may look good overnight, but I always encounter one problem or another. They may not frost immediately, but they will have cracks and sinkholes in the top. They may not have sinkholes, but they will frost. To the point where I am simply uncomfortable selling them. I've tried warming my jars, or not warming my jars. I've tried everything I can think of. Lessening fragrance load, not making the color so dark. I am genuinely, frustrated, and about to throw in the towel here. The candles will be perfect, but develop frosting even after curing for two weeks. They develop frosting that wasn't there to begin with. I feel I can't stop it or control it.
I had the same issue with the 464 (same lot number) as Jennifer. Candle science must have gotten many complaints because when called to discuss my problem the representative immediately shipped me replacement boxes of wax at no additional cost. I consider this excellent customer service! Since I am new to candle making it never occurred to me from the texture of the wax that I would have the issues that experienced. Now I know what to look out for. But I thank Candle science for not giving me the run around to replace the defective boxes of wax.
Like Jennifers review, I too had the same problem. I was ordering 10lb bags in June and they would arrive to my house totally fine. But for some reason the 50lb bag that I had received first week in July was a complete mess. The wax was sticky and you can mold it with your own hands into whatever shape you wanted. I couldnt measure it correctly so I basically measured with my eyes. I figured it could have been a couple of reasons. 1 being that the wax was in a huge blue plastic bag and put into a box. When I opened the bag you can see condensation inside the plastic bag. Or 2 being that the wax was sitting on the UPS truck all day. UPS starts delivery at 9am and my shipment had arrived after 6pm. It was a humid week in NYC that week so I am giving the 50lb bag a second chance. But if it comes the way it did the first time im sure ill be looking elsewhere for my wax.
I have tried many other waxes and this one is by far the best one. I love it and so do all of my customers.
The trick to this wax is to follow instructions and then let cure two weeks at the least. Candles will have great hot and cold throw is made correctly. My customers love my candles. I add 8-9% fragrance, heat to 195, add fragrance at 180, pour at 120.
My review is going to debunk some of the reviews I am seeing on the wax here. It is not the waxes fault if you can't smell the fragrance that you are putting in the candles. Our noses are all different and we must not use our noses to diagnose all fragrances and fragrance issues. Chances are that someone loves what you dislike. Check the soy wax rating of your fragrance and make sure your fragrance load is DECENT. Candlescience recommends 7% fragrance load. Some other websites recommend a 9%, a 10% and 12% fragrance load. Experiment. Research and develop.
There is a scientific explanation of why you think you can't smell what you're making. Our noses become desensitized to frequent odors. We all have olfactory receptor neurons and olfactory sensory neurons (our sense of smell). When we're introduced to a new smell, it is strong and unique. After being around it for a while, our noses don't need to remind us of the smell and soon it doesn't bother us. It seems like our sense of smell has vanished. Smelling coffee beans, coffee grounds, or going outside to breathe fresh air can help to reset these neurons (our sense of smell).
In short, our nose is doing its job, but it can stop reminding us of what odors we're frequently around. One batch of candles sharing the same fragrance can seem weak to us after starting a batch. My first experience with Very Vanilla, for example, was potent, gave me a headache, but after they cooled, they were perfect and customer reception was great. I could hardly smell its potency, it wasn't my favorite, but it wasn't for my nose to decide in the end.
Candlescience won't respond to your questions in your reviews you're leaving. They're strictly reviews and not a Q&A. If you need help, contact them directly, and not in a review.
I recently decided to add soy candles and tarts to my bath and body product line and after much research, used this wax to start. I am not disappointed. I get a great hot and cold throw every time by following the directions for this type of wax. My customers love the candles and always come back for more. I will say the curing time seems to be at least two weeks to get a good hot throw. I make CP soap, so for me, two weeks is nothing. Definitely worth it for a strong candle.
Hi. I have spent hundreds of dollars on this website, trying the 464 wax as well as 444 wax, and the high-rated fragrances and the Eco wicks ranging from 14 to 12 to 10. I am following all directions, and have also tried other methods. I cure at least 7 days. Cold throw is amazing but literally ZERO hot throw on any candles so I have wasted hundreds of dollars. So frustrated... need help.
I have heated to 185 as told by a rep on here. I have added FO at 180-185, I have added it at 150, I have added it at 130. I have poured at 150 and 130 and 120. None of these combos are producing any sort of hot throw at all.
And EVERY eco wick I try in your 8oz tin or amber straight side tumbler burns badly. The 14 smokes soot and the flame is super big and dances and is too hot and mushrooms, even though that is what your rep said was supposed to be the correct wick size for the diameter of the containers you sell. The 12 did not do any better. The 10 still soots and mushrooms. None of them produce throw.
I am really frustrated because I have done everything the reps have suggested and it is still not working, and so many others on here complain of same issue. I am starting to think it is your products. I am out so much money now that I don't have any left to retry these for my craft show coming up. At a loss.
A really frustrated customer.
I am a total newbie to candle making and I read all the reviews of this product. I have had zero trouble and have made the most beautiful candles with this Golden Brands 464 Soy Wax. I heated to 185, stirred in color and fragrance. I have let cool to 135 to pour, some to120, and I even poured some at 150 and they ALL came out beautifully. I will continue to purchase this product.
AAK-Golden 464 is my absolute favorite soy wax! I love the cold and hot scent throws, and my customers can't get enough of the candles I make using it! The maximum fragrance load is between 1.5- 2 oz./Lb. of wax, depending on the fragrance. Lighter weighted fragrances tend to be closer to 1.5 oz. and the heavier oils are able to go up to 2.0 oz. Using too much F.O. can create a fire hazard; the oil tends to "leak" out once the wax has cooled.
I been buying waxes for awhile from this site and usually have had no problems. This last purchase was awful. I have had to repour two or three times every time I made a candle. It's ridiculous. This has never happened before. I don't know if the company changed anything but I might have to buy else where.
So I was testing a lot with eco wicks with not much hot throw results and started testing with LX. The hot throw with LX is awesome! For 6oz tins, I pour at around 100 degrees and use LX-22 wicks..good solid burn with no mushrooming (like eco tends to do). I had to write an additional review just to share my discovery! I was losing hope with this wax, but think it may have all been about the wicks :) hope this helps others struggling to figure out this wax.
I have been using this wax for about 7 months now and have loved it. The only problem that I have had with it is that I get a lot of frosting with any darker colors, and I have tried everything to not have that happen. Strangely enough, no one seems to notice the frost and they sell out with no problems at all!!
I've been seeing a lot of comments saying to pour at higher than normal temps (165-180) but I've had great success pouring at very low temps - around 100-110. I was getting a lot of pitting and weird texture at the higher temps. I am very used to working with Cargill C-3, which produces a super smooth top and can be poured at virtually any temperature with not much issue. It's hard to get used to the 464, because even when it's a good pour, I still get a little patchy texture on top- looks like splotches. I don't know how to rectify this or just accept the fact that is the way the 464 wax is. I was thinking of using a creme brulee torch to smooth out the tops, but would like to avoid doing that. If anyone has any tips, please email me at email@example.com
What is the burn life for this wax, and 2oz of frangrace with 8oz candles...is that a good throw mix?
I've used different wicks, tried colored and uncolored, different scents, adding at different temps., different amounts of fragrance oil, etc. I've let them cure for a week but I get barely any hot throw. Any suggestions please email me firstname.lastname@example.org
Great cold throw. Great hot throw once you find the right fragrance ratio. Any ideas how to reduce holes after solidifying? I understand that's a product of being a natural soy.
Any input would be appreciated.
Easy to use and great results! Only wish the candles had a consistent look upon solidifying after each use, but that's just natural wax for ya! I would recommend!
I just started candlemaking and bought 10 Ib of this wax to make soy candles in vintage glass from thrift stores. Made 3 batches, and every batch came out perfect. I heated to 185, added fragrance at around 150, and poured at 140-145. They poured beautifully, set nicely, no bubbles or frosting and great glass adhesion. Burning nicely as well, and since I used the stronger fragrances, the throw is nice. Love this wax and now buying a 50Ib bag!
I absolutely love 464...works excellent and has a great scent throw. No problems as long as I keep to the golden brand instructions. I make dessert candles and all of them come out wonderful. customers love them and love the clean burn 464 has.
Hello to all, My son and i started this small candle business and we have been seriously blessed with the outcome!!! I would like to give some of my input also on some points of interest that may help others. First let me say this, everyone i sell the candles to says the same thing!!...."candles are amazing and they last forever, they smell up multiple rooms in their homes...etc......etc.... ..Ok, enough of that.... I like many others have dealt with all the frustrating issues ...this is what works for me..
1. Heat 464 wax to around 190-195...and measure wax off the burner with a long deep fryer thermometer (walmart, Grill /outdoor section for purchase)...hoover the point of the probe approx...(.25) of an inch off the side and bottom of large metal pouring pot container...
2. While wax temp is lowering to around 190/185 mark, i place the metal pot on digital scale and add .06% frag. (.98) ounce....after step 1 is completed. Continue to stir wax gently and then take temp reading.
3. I then add the weighed frag, utilizing mainstays digital scale..(walmart ..again for purchase)..to the EXACT!!!!! AMOUNT NOTED in step 2...
4. Next, i set timer on stove to, 2 minutes...stirring gently 1 minute in each direction with a metal soup spoon.
5. After 2 mins. of stirring, i add dye...etc.... Stirring another min. (or until dissolved)..
6. I usually only make 16oz. mason jars and fill each with only 14oz. of 464 wax per candle.
7. I have started pouring my wax at 110'F and fill the mason jar approx.. half way..after multiple times of stirring wax during cool down wait time.
8. Prior to pouring the wax, I quickly heat all the mason jars to a warm touch with a 9$ hair dryer (walmart ..again for purchase...lol)
9. After pouring wax at 110'F, half full in each mason jar, timer is set again for 1 min....then pour again to approx fill line ...
10. Last step is this, (I always leave a little wax in pouring pitcher to allow for a 1/8 inch top off (if needed) to cover any blemishes.
This new pouring temp of 110'F for me, has yielded EXCELLENT RESULTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ..Ounce candle is poured, i set the candles to cool inside cool oven on rack...... all my customers tell me the candles smell amazing and have excellent throw Hot and Cold!!!... I allow candles to cure 3/4 days before selling... hope this helps someone!!! Feel free to email me for further help...KevinTaylor272@Hotmail.com
I LOVE this wax!!! Would NEVER use any other wax. Read some comments about defects in the wax....
I never experience bumps. You have to let it melt completely and cool correctly to get a smooth candle. I occasionally get an air bubble on top that will leave a small hole. Nothing a hair dryer can't fix! :)
Also love how easy this wax cleans up!!!
Would never go back to using anything but soy wax in my tart warmers!
I have seen so many people discuss how much they love everything about this wax except the hot throw. I felt the same way when I first started working with this wax but quickly found out the secret to getting an amazing hot throw. The key is... LET THEM CURE. The longer, the better. You can't test burn after 24 hours and get a great hot throw. In fact, you may not smell much of anything at all but be patient and just wait to test burn. My candles that have cured for a week are good but those that I let cure for two weeks are AMAZING!
I am still somewhat a rookie at the candle business. I have used only 464 and I am determined to stay with it. I am reading what people are posting about adding lots of fragrance and bad adhesion and so on. I heat to 185 and use 6 to 7% fragrance load plus dye at around 180. I stir a couple times throughout and pour between 140 and 150 for jars. I try to aim for 145 with this wax. Mostly smooth tops but sometimes rough tops depending on dye usage. I will get occasional frosting and wet spots but that's just the nature of soy wax and temperature fluctuations. Pretty tough to cure frosting on the sides of the jars as well to prevent it. Soy frosts when it wants to yet it is more likely to with using dyes I have learned. Important thing to know about this wax is you must let it cure for 2 weeks before lighting it for best fragrance and performance. I have had a hard time determining which wicks work the best. I started with ecos but since switched to premiers and I get a much better scent throw and cleaner burn. All in all its a great wax
I just wanted to update and say Shelley at CS has been great and has tested the wax both at the CS facility and her home. I was very distraught when I received another box right before a craft fair but I heated the wax to 190, added FO at 185 and poured at 170 and they were perfect. I have realized for myself at least that with the changing weather keeping my house at 71 degrees and using a draft blocker under the studio door has saved my candles. No more wet spots or adhesion problems. Although I occasionally have uneven tops when poured under 160 it's nothing the heat gun can't fix. My advice is to pour at 170 and center the wick immediately after your first batch is poured to avoid creating bumps or holes from moving around the wick.
Thanks so much for looking into the sticky wax. While it is messier, it seems to be working well now.
I have tested and tested this is the key. ( I use 12oz mason jars ) Heat the wax to 180 and add scent then pour at 170-175. I then wrapped my jars in small towels and lets sit for a couple of hours. PERFECTION TRUST ME. I get a great scent throw both hot and cold hope this helps. I
To everyone saying this wax does not hold a scent, 185 degree temps might burn the oil scents out causing your candles to be weak. I personally, recommend pouring your oils in around 125 degrees and then pouring into jars around 110 to give a smooth even top without sink holes. This is just my personal opinion and this wax holds good for me. Hope this helps?
HELP! - No hot throw!!
When I light my candles (golden soy wax 464) I can barely smell them. I used Christmas tree and did cinnamon. I use 1.5 ounce per candle (just under one pound of wax per candle) I add my scent when my wax is at 185 degrees, I take it off the double boiler and put in the scent. Stir 20 times and let it cool to 135. Then pour in my jar. What am I doing wrong?
The wax gives a smooth finish, they look great, but no scent!
I've had the same problems. Melting and pouring this wax the same as I always have and I'm have terrible results, frosting and bumpy tops. My heat gun can't even correct these problems. So disappointed with this batch. I hope candle science reads these reviews and realizes this is not the same wax that it used to be.
I received 30 pounds in my last order, and regardless of what I do I can't get the wax to hold a scent. I've used the same formula as I've done in the past with good results, but the results have been so poor I'm not able to use them. I've adjusted FO and temps to see if that resolves the issue, but no. Hoping if there is a problem with the wax it is resolved.
We purchased two 50 pound boxes of this wax. The candles smell wonderful when they're cold, virtually nothing when they're burning. We've played around with amount of fragrance and wick size and let our candles cure. A complete waste of money, not only on the wax, but on the amount of fragrance, tins and supplies we've had to use. For every different recipe we've used on this wax, the candles are bubbling and fragrance is seeping out, even when using minimum amount of fragrance to wax. Extremely disappointed. I do NOT recommend this wax to anyone.
I am having the same problem with the 9/15/15 batch. I've been using GW464 for years (over 100 boxes in the past few years) and this batch is different from all the others. First, it sticks to everything like paste, making it very difficult to scoop and pour. It is also creating terrible wet spots on the candles that have made them so unsightly they are not sellable. I've tried everything to compensate for the bad wax from pouring hotter to pouring colder (I always heat the jars) to trying to fix with a heat gun after - nothing works. The wax is essentially unusable and is costing me a tremendous amount of time to try to fix, with no success. Please beware of this batch or ask that your order not be filled from the 9/15/15 wax.
We have really loved this wax for many of the same reasons you all do, but I wanted to let you know that we have received three cases from the 09/09/15 batch and all three have been stickier and wetter to the touch than is normal. As a result this has caused 90% of our candles to have wet spots and adhesion issues. Anyone else have this issue? I don't want to see a bunch of people go through the turmoil we have. It's been very costly for our business.
This is my third 10 pound bag and the first time with multiple issues. This soy looks nothing like the previous bags i have received, even though its the same GB 464 soy. It is yellow, cannot see through it, full of air and it almost looks like it has vains in it. Every batch has the same problems with sinkholes and frosting. I was told that i may have received a particulary stubborn batch that got some extra air incorporated into it during manufacturing process. Was advised to heat it up to 230 and hold it there for 30 minutes. Its useless. I have customers waiting and i cannot fulfill the orders.
If all steps are followed correctly with soy making like picking the right wick and letting it cure for the right amount of time, will a soy candle ever throw as well as paraffin candle would?
This is my favorite brand of wax. I haven't used any other however, this one has never given me a reason to switch it up or try another. Great!
I'm fairly new to the candle making business, but I love this wax. I get a smooth top every time. All my candles have strong hot and cold throws. This wax, colors very easily. Lately since the weather has been changing I've had a frosting issue on the bottoms, but I believe it's from the counter top possible causing it from lack of heat holding, will try different methods to prevent that in the future. I heat my wax to 185, and add the color, I add the fragrance around 150, and pour around 130. Just have to figure out the frosting on the bottom issue, but candles are perfect every time.
I have to say how HAPPY I am with this wax. I have been making candles for many, many years and have always had sinkholes. I can not remember a time where I didn't have to do a second pour. Well, those days are gone.
I started my fall candle making with (8) 4 inch wide glass jars, making sure to save some wax for the sinkholes that were sure to come. Alas, they cured with a perfectly smooth top. The most professional looking candles I have ever produced.
I did not heat my jars, they were at room temperature (70 degrees), as I see many people have done. I heated the wax to 185 degrees, added color and fragrance at that time, then stirred and waited to pour at about 160-170 degrees. I felt no need to wrap them, just left them to cure naturally.
There was no frosting or spotting, they literally came out perfect. Too bad I can not post a picture. I will definitely buy this wax again and recommend it to anyone into making candles!!!!!!!
This wax is PERFECT in every respect except one! It is clean and easy to work with, it's forgiving in every respect. It holds color great, easy to pour, provides smooth beautiful tops, nice and creamy, has a very good cold throw. The problem is, it has almost no hot throw whatsoever at (12% FO load). If you're looking to make unscented candles this is by far and away the best choice of all! If you're making scented candles and want to smell the scent when lit, shop around this one isn't it!
I like this wax but the last batch I bought for some reason my candles do not have a good cold or hot scent throw. I have read reviews from buyers of other handmade candles saying the soy candles scent their whole house. The most I get is in the room the candle is in. It depends on the fragrance I am using as well. I'm testing numerous candles before I start my business and not sure what I am doing wrong in regards to scent throw. Overall I like the way this wax makes my candles look. Very pretty and smooth!
I have had horrible results with this wax! I had previously used Ecosoya Pillar Blend with pretty good results but always had to do a second pour to get a smooth top. I thought I would give this a try - it had good reviews and was cheaper. I bought a 10 lb box and had perfect results with smooth tops in one pour. After that I bought a 50 lb box and have not had a single smooth pour since. I have experimented with different temps but have had not success. I made about 50 candles in June and after 2 months the discoloration is horrible (I also don't dye my candles so the discoloration on undyed candles is even noticeable). I am embarrassed to sell these candles.
Best wax! I have bought this wax for two years! It never dussapoints!
This wax did a beautiful job!
I heated it to 185 degrees, added two dye chips and got an amazing and BOLD color in the soy wax. I then added an ounce of fragrance an removed it from the heat and stirred it super well.
I poured the candles and then wrapped the jars about an inch apart in towel to make sure they didn't cool to quickly.
The outcome was perfect! I have no sink holes and beautifully smooth tops with no frosting or anything. I love this wax!
I have had zero issues with getting smooth tops. I consistently heat to 185, remove from heat, FO and stir 40 times each way. I then check temp. If it went below 170, I reheat for a moment and bring it to about 173. I slowly pour into PREHEATED jars. Perfectly smooth beautiful tops everytime! I would like to know from others how long you cure your candies before burning?
I was using this wax for quite a while but had a hard time getting a good looking candle (frosting and rough tops). The hot and cold throw would always be amazing but I could never perfect a technique with consistent results. I had the best luck with preheating the jars in the oven, pouring at with a temp of ~150F and letting cool in my house with the heat cranked up for 2-3 days. Most attempts I still had some minor frosting.
I've since switched to CB Advanced and have had better luck with no frosting and smooth tops, but nothing compares to the 464 hot/cold throw. After seeing some other reviews where they had success with a pour temp at 170F, I may try this wax again.
Would recommend to anyone who has time to play around and experiment.
This wax is awful! I've been using Ecosoya advanced for over a year, but thought I'd give this wax a try since it had fairly good reviews and was a little cheaper. I bought the 10lb bag and liked it. Then I bought the 50lb bag. I have made about 5 different batches, and have had major surface issues (uneven or random holes) with almost every candle. They look awful...unsellable! I warm my containers and heat/pour at appropriate temps. I will be switching back to Eco right away, as I never had these issues. What a waste of money and time! Go for the Ecosoya brands!
I just love this wax! I have been using it for about three years now. It is my go to for all candle making! Holds the scent!
We just bought this wax because the other wax we were using was giving us frosting and wet spots. The cold throw on this wax is absolutely amazing but I can't get a hot throw whatsoever!! Not sure what we are doing wrong. We are melting it correctly, we are pouring the FO at the temp of its flashpoint and even let it cure for two days. Anyone have any suggestions as to what I'm doing wrong or give me any tips? Would be much appreciated.
I wanted this wax to work so badly! The cold throw was great, hot throw, not so much.
HOWEVER, I'd advise getting this shipped to a PO box. The is the second batch in a row that I've received that was completely infested with hundreds ants due to holes in the plastic bags.
Not satisfied at all.
i ordered 10lb for the first time.
and it's so much fun. i luv making candles. n i would luv to try it again. n maybe i have to order 50lb next time :)
I LOVE THIS WAX!!! I have tried so many others and so far the key to a perfect candle with this one is pouring at 165. I let it heat up to about 215, pull and let sit, add in the fragrance right below its flash point and pour always at that temp. If I have a fragrance thats lower than that temp (like nag champa is 157) then I pour at 155 or as close as possible to that higher temp. I use 8oz glass and ceramic along with 2oz tins and all of them have smooth tops and no wet spots. I will be a loyal fan for a while!
tried other soy waxes and 464 gives the best scent throw. i found that you need to heat the jars in oven before. ever since i started doing that i've had ZERO sink hole issues.
Let me start by saying I love this Wax I have some from different Company and this is the best by far. I was recommend to this company by the Ultimate guide candle soy making book. ( I am also new to candlemaking) I followed her instruction which is heat to 185 deg pour frag in and pour 125 and my candles came out perfect. Cold throw is great. I will def cont ordering from CS and the frag are awesome. and Fast shipping is always a plus. Thanks a bunch
I am completely new at making candles. I purchased 50lbs of 464. After reading many reviews I decided to add the dye and fragrance oil at 185 degrees and pour at 170 degrees. My candles came out perfect! Completely smooth tops, no frosting, no bubbles. They look like professionally made candles. I will be purchasing again!
I have now purchased 2 10lb boxes of this wax and am about to order a 3rd. I add fragrance at about 180. Then I let cool to 125 +/- 5 and pour in each container. I have no issues with frosting or sink holes and have never had to add more wax. The hot throw is almost just as good as the cold throw. My issue is simply wet spots and I'm sure it is my fault because I have not heated the containers. This time around I'll be heating my containers to see if that makes a difference.
Before I switch over to the IGI 6006 Parasoy I wanted to write a review on the GW 464.
I have gone through more than a case of this, and was never sure how the candles would turn out. I had many problems with sinkholes, adhesion, and frosting. I would pour 3 candles out of the same pot and some would be perfect and some had frosting and wet spots. It was a given they would need a re-pour because of sinkholes and lumpy tops. I was following the directions to a T.as outlined in the video, as far as temperatures to add color, fragrance, and pouring. However, after doing some research I started adding 1 T. Coconut oil to the 185° wax and stirring to thoroughly combine, also instead of pouring at 135° I poured at 110°. It was like night and day! No more sinkholes, or frosting, nice creamy tops, but still some wet spots, which I attribute to cooling too quickly. Another batch I put into a preheated ice chest when they were set up enough to move, and left them overnight. Once again, 2 were perfect, and 1 had a huge wet spot. - but so far no frosting on any of them! All jars were preheated. After trying the IGI 6006, (and loving it) I can't see myself going back to straight soy, but hopefully this will help someone who is having some issues with this wax.
I use this wax in addition to the CB Advanced soy wax. I do a 1/2 and 1/2 mixture. I use 2 oz. of fragrance oil per 20 oz. of wax. It's perfect! No frosting, No holes near the wicks, excellent scent throw when using the Vybar 260! I love your oils as well.
My experience with the wax has been positive, but I did have to add vybar and UV inhibitor to the blend. Overall, the wax pool was great, there was some great throw to the candles also. I'd recommend using 1 1/2 ounces of fragrance per pound as 2 ounces can end up causing the oil to seep.
Overall, this is one of the best brands that Candlescience carries. I am very pleased with it.
I am currently on my second box of GB 464 and keep hoping my candles will get better. I am getting a beautiful candle and great cold throw but have very little hot throw. I am thinking of switching to the paraffin/soy blend wax IGI 6006. I currently add fragrance at 185 and pour at 160 and this leaves me with a smooth top. I also heat my jars before adding wax. Any info on IGI 6006 would be great!! (Fragrance temp and pouring temp.) I need a stronger hot throw! email@example.com
I'll admit, it took some time to get used to the GB464 wax. I was making candle after candle and getting excellent cold throw, and just ok hot throw. I tried pouring at 135, 150, 170 etc. etc. I kept getting little hot throw, plus aesthetic issues (sink holes, rough tops etc). I've since change my method and I'm getting much better results. I don't heat the wax to 185 anymore. I put the wax in the microwave on defrost until it's almost clear (3-4 mins), with a few solid wax chips still in it. I stir until those solid specs are melted. When the wax thickens up (like the thick consistency of oil) I add my 7% fragrance, stir slowly for two minutes and pour once a film starts to form over the wax. If I'm using a dark colored dye, I wait to pour until the wax is slushy, then heat it back up until its liquid and let it cool back down to slushy. This has pretty much eliminated the frosting for me. If the top isn't as smooth as I like, I just go over it with a heat gun to smooth it out. To prevent wet spots, I heat my glass on a warmer while the wax melts. After I pour, I cover the candles with a box to slow down the cooling. The wax and glass should be as close to the same temp as they can be so that the wax doesn't separate from the glass. This is what has worked for me, maybe it will be helpful to some of you too! Good luck and happy experimenting!
I have no idea why I'm not getting any hot throw. My candles turn out perfect, no sink holes, no wet spots, they burn great but no fragrance when they are lit. I heat wax to 185 add FO, mix well and pour at 170. I let my candles cure for 3-4 days. Im also using 8oz mason jars with ECO 10 wicks. Can someone please help.
I have read several reviews and want to provide you with my experience. I have purchased with wax from CandleScience for several years. Sometimes, typically when purchased in the colder months do I experience issues with sink holes. What I have found is once the wax has settled at room temperature I don't get the sink holes.
I melt to 180 degrees. I fragrance close to 100 degrees, stir and pour. I pour each container by half, wait about a minute and then pour the remainder. This method gives me a smooth top. I continue to get a great cold and hot throw with this method.
I spent a night testing my pour temps on this wax in 5 degree intervals. Anything I pour that is below 150 definitely gets sinkholes on the side of wick....and this is with lx and eco wicks being tested. I highly recommend 160-170 pour temp. However, I could use some good advice on storing as I am having a big problem with wet spots days later. I do entirely to many candles for individually wrapping in towels...I would love any feedback or suggestions....MoltenCandles@gmail.com
Thank You :)
Wanted come back at finish my review. Received my third box of this wax and it worked wonderfully again! I was so relieved. I didn't have to do anything additional to get good results and I really don't even pay too much attention to temps. I must have received a "dud" box the second time around. Now I just fear getting another one. But I love this wax so much that I will keep ordering.
I've purchased two 50 pound boxes a year apart. My box last year worked amazing. No problems. The one that I got this year I've had nothing be problems with concerning sink holes. I started heating my containers first and that's seemed to help with some of the containers I was using, but half of them I am still having this problem. Tried pouring at different temps... no difference either. A bit frustrating. But I make too many at a time to wrap them all in towels and move them to a cupboard like some have suggested. I am ordering another box now... hoping that I get better results.
I have been using Eco CB Advanced for about 8 months now, wanted to try GB 464 due to the lower price & reviews of stronger Hot throw.
I poured my first tester, 185 add fragrance- 135 pour temp- cracked and was lumpy ( didn't heat jar)
I tried a second tester- 185 add fragrance oil - 150 pour- a little smoother, but still a little uneven finish.
Third time- 185 fragrance oil-160 pour temp, and it came out just as clean and smooth as the Ecosoya CB advanced.
Seems like everyone is having different results, consider your temp surroundings as well. I am happy with the results I have gotten with the GB464 and plan to purchase it from here on out!
Good luck fellow chandlers :0)
I have used this wax now for 6 years. It is by far the best and easiest wax to use. I have gone through many 50 pound boxes of it!
This is my first go around making soy candles and I thought I'd start with the 464 wax. For the life of me I can't seem to get a smooth top... I've poured anywhere from 110 to 100 and I still get sinkholes and cracks around the wick :/ If anyone has any advice, I welcome any suggestion!!! My email is firstname.lastname@example.org
I've been using this wax for over a year now and have had great results after considerable trial and error. Hands down this is probably the best soy wax for cold and hot throw. The hot throw easily fills a room with 1.25 oz fragrance per pound of wax. The best technique I've developed so far to reduce frosting to almost none (with a few pop-ups here and there) is as follows:
First, it's important that the room in which you let the candles cure for about 2-3 days is held at a pretty constant temperature around 68F, preferably closer to 70. Anything 65 or under will frost like crazy in my experience. I heat the wax up to 185F, then add dye (liquid or solid- liquid has worked best for me), then wait a minute or two while stirring in the dye. Next add the fragrance oil at 1-1.5 oz/lb wax, but make sure the flash point is above 180F, or you will evaporate out your fragrance. Some have lower flash points so be careful. Continue stirring slowly until the temperature reaches 170F then pour. I do not preheat my jars but that seems to work for some people. Allow the wax to harden undisturbed, which may take about 30-45 minutes, then wrap them in a bath towel and tuck them away in a cabinet or area where the temperature is pretty constant. This creates an insulating effect that will allow your candles to cure slower, which will deter crystal formation. Any dramatic change of temperature within the first 2-3 days of curing will frost over your candles, guaranteed. And, honestly, I've seen frosting pop up on candles I've had around for months due to a dramatic temperature change, so it's really just a reality of using soy wax. Remove the candles from the towel after 2-3 days and hurray! No frosting, no wet spots, no pockets. This has worked consistently for me with multiple different color and fragrance oil combinations. Try it out! Oh and as an additional note, I've found that adding more than 1.5 oz fragrance oil per pound of wax creates seepage from an oil overload. I stick around 1.25 oz/lb and get great hot and cold throw with zero fragrance oil pooling.
Have bought 3 50lb cases of wax and have never had any issues with it. heat to 185 and pour at 160 and works GREAT! excellent scent throw and everybody who burns my candles love them! Thanks for a Great product!
I have used this wax as I have been told and read in reviews. After all the ways I have tried and used up a lot of the wax. I am getting no hot throw from any of the candles. I figured heating to 185 and one of the many pour temps I have tried would have produced results. Each candle has been cured for a week or more. I have stirred two minutes up to four minutes just trying to get something to give me results. I read many websites looking for clues on 464 and what would get to a hot throw. They mostly said to heat the jars. The heating of jars didn't work ether. I tried a few different scents at different ounces. I'm using 4oz and 8oz jars with Eco 10 wicks. I am open to any help. The good thing I can say is this wax is very easy to clean up.
I am having trouble getting a hot throw. I use 1 oz to 1lb and I heated to 185 added the scent and let it cool to 170. I got smooth tops and no frosting but i have no scent. I tried the candle the next day and have read you have to let it Cure? Has anyone found this to be true? Any recommendations?
Had trouble to start with getting fragrance oil seepage from my candles but learned I was not getting my wax to the 185 recommended . No more seepage. Smooth tops. And nice fragrance throw. Still testing wicks in a new size jar. Anyone have a favorite wick type that works best for you?
After a couple of tries, what wound up working best for me is adding the dye and 185, stir 2 mins, remove from heat, add FO, stir 3 minutes then pour. After a 3 minute stir the wax temp (1 lb) drops to about 170-175. Doing this I got consistently smooth tops and no frosting. Colors had an nice pastel shade. I did this with 5 different FO's and 4 colors and the results were consistent pouring at the higher temps. One note, these were 8 oz tins with ECO 10 wicks and 10-12% FO. As much as I liked this wax, I still want to try the IGI 4627 since I am a big fan of obnoxiously strong candle scents and the 4627 seems to have the best cold and hot throw of all the waxes based on reviews I have read.
This is the second type of wax that I have tried and it's my second 10 lb. bag of it. I've found that (at least in my house) I can't pour this wax at the 170 that other do. I end up with frosting like crazy. I heat to 185, add my color and fragrance until its dissolved and follow the instructions of the wax. However, I let my wax cool between 155 and 150 before I pour (I do not heat my jars). Instead of heating my jars, I use small dish towels from the dollar store and wrap around each individual class. Once I did this, my candles came out almost perfect. There has a small crack around the tops where it looks like it may cave but it never does. Its not really noticeable unless you're looking for it and if it bothers use, just use a heat gun to fix the tops. No problem. I think this wax is great but there is a trick to it so you have to be patient.
I bought this wax because I order my paraffin through them so I thought why not try it and see how it works. It was horrible, it came to me it one big melted blob of wax, if I could post pictures I would, then I tried it anyway, the wax would not hold the color or the scent and when I called about it they gave me this big long speech about the colors in soy, I sent them emails of the previous 464 I used and the colors were bright, vibrant and beautiful. They continue to tell me it didn't matter how it was shipped to me I was just going to melt it anyway. This was needs some help as well as their customer service will not be ordering this again, I gave them 2 stars at least for the effort.
I am a first timer just starting a candle-making business, and with the tutorials offered on Candle Science I have had absolutely no problems with this wax. I've used nine different fragrances, eight different colors in different concentrations, and every batch has come out smooth and frosting-free. My candles look better than the professional candle and soap company candles we sell at my regular 9-5 job -- but soon my candles will join theirs on the shelves! Hot and cold throws for candles all seem to be adequate. I *do* notice a lumpy surface on most candles if they are burned for a SHORT TIME -- if I burn them for longer times (an hour or more) I do not have this problem at all. Longer burns = smooth surfaces after and no lumps. Overall, I feel happy with my choice of GB464 for my budding business. I typically use 1.2oz fragrance per pound of wax for almost all of my candles.
This wax is very easy to work with and has amazing cold & hot throws!
I am new to the 464 soy wax. I love the results as it gives good throws, both hot and cold. When I first burned my candle it burned very well but after burning it created a lumpy surface. Does anyone know how I can correct this?
This wax is really good. It has great scent throw. It has smooth tops. I have a candle company and use this wax all the time.
I made a batch of candles 2 days ago with 1.5 oz FO per lb of wax.
I heated to 185 and poured at 170 (as people recommended on CS). When it dried, I used a blowtorch to get rid of any sinkholes. I lit the candle today and it burned beautifully; however, after I blew it out after 3 hours of burning it has caters and weird bumpy surfaces too! I noticed that the wax slightly bubbled when it was lit.
Wondering how to fix it?
Also, I would prefer more scent throw from the candle? Any suggestions? Has anyone used vybar for soy?
I have been using GB 464 for several months now. It isn't always consistent from box to box but you will learn to work out the kinks. I usually use 1 ounce to 1 1/2 ounce of fragrance oil per pound and have not had any leaching problems at all. I live in California in the San Francisco Bay Area. I heat my wax to 180 degrees, add my fragrance and stir for about two minutes. I heat my jars in the oven and take them out to cool when my wax is about ten minutes to pour time. I have been pouring between 140 and 145 and that seems to work for me with the cooler weather, however I don't see the need to do that in the warmer months. I have used Ecosoya 135 before this and find this wax much easier to work with.
If you get discouraged, keep on testing. I tried several pour temps before I got it down.
It seems that there is no hard and fast rules to making soy candles except expect the unexpected and go with the flow. As the weather changes soy wax may change too.
I find the GB 464 to be worth the trials.
I've used 100 pounds of this wax in just under three week.I don't understand why some people are having a frosting problem? I've had no complaints from my customers!
I have tried several soy waxes but GB464 is by far the best. I love the smooth tops and the end result. Will definitely continue to use this wax. Great job Candlescience. I love your products!!!!!
I wrote the review below this one, and it turns out I was sent the wrong wax, I was sent Golden Brands 444 and not the GB 464.. What a huge difference in wax! The GB 444 would not work for me.
I ordered 3 separate lbs of this wax and it was absolutely awesome, so I decided to order a 50lb box and now I have a horrible mess. I have sink holes and cracks on the tops of my candles and the wax is lumpy. Nothing changed in my candle making but the size of the box I ordered. I have experimented with different pour temps to try and get this wax to work and its all bad.. Couldn't have come at a worse time, as I had just launched my company and I was standing their holding a bunch of really bad product. I'm not sure why there would be a difference between single pound wax and a box of 50 lbs,, but there is!!
I am new to candle making. I received my products to make my candles with in two days. Extremely fast shipping. I made 12 candles with one 10 lb. bag of 464 Soy Wax. Amazing. Very easy to make. Your videos are helpful. I made beautiful, sellable candles. Thanks Candle Science for helping me start my candle business. I will definitely be ordering from ONLY you guys. Beautiful jars as well. The only place I've found all the jars that I need for my customers.
Had some problems with my first try at the appropriate wick, but have actually ended up with your recommendations being incredibly helpful! So my thanks and apologies to customer service...I'd be lost without candle science :)
This is my second order for the GB464. I went through tons of test and my container candles kept ending up with wet spots, sink holes, major frosting, very little hot throw,ragged tops etc. etc. Needless to say, I was extremely disappointed and I almost stopped ordering this wax.
However, I have now seen the light! The pour temp listed did not work for me. It says to pour at 135, give or take 5 and I tried pouring everywhere from 120-150 and I kept having problems. I've now made 3 container candles (in the 12oz cube jars) and they are beautiful! No frosting, no separation, no sink holes, perfectly smooth tops! The secret? I stopped pouring in the 120-140 range and started pouring at 170. Ok, so it's not a secret. Other comments mention this, but it's made a huge difference for me. The cold throw now reaches all over my house and I live in a bilevel, 4 bedroom home. I can smell the candles in every room, even when they aren't lit!
So, if any of you are experiencing the problems that I am, try heating the wax to 185, adding the color and scent and then pouring at 170. See if you love the results as much as I do!
Also, if you're not getting the throw you want, make sure you're adding fragrance to 1lb of wax. I was using too much fragrance and was getting poor hot & cold throw. Using a full 1lb of wax changed this for me as well. Sorry this review is so long, but hopefully it helps someone out there!
Happy candle making!
I absolutely love this wax. I came from using GB 444 and was unhappy with the amount of frosting I was getting using it so I decided to try the 464 and I am very happy I did! I get zero frosting, smooth and creamy tops and overall beautiful looking candles. I think the hot throw in this wax is better than the 444 as well. I will continue to buy my 464 from Candle Science! THANKS.
used the 4 oz candle tins and followed the directions in the video. I had great results. No shrinkage in the tins. Great - easy to use product. Loved the video too!
This was my first time making candles. When I made a couple with the sample fragrance oil, they turned out perfectly. I want to use essential oils though and my first try they had very little scent throw when burning. I put in 1 tsp per lb of peppermint essential oil. I heated to 185, stirred in the scent, and then poured at 135. Does anyone have hints for using essential oil with this wax?
I will start off by saying that I never ever write reviews for products, but I'm so pleased my the results I had to comment. I have never made candles before, but decided it was something I wanted to try for Xmas presents this year. I used this wax and my candles turned out beautifully! I used the double boiler method. I heated my wax until it melted, added in color chips, got the temp. to 185 degrees and added my scent. I also heated my jars in the oven at 200 degrees, and poured a little hotter than suggested, around 160 degrees. No frosting, no pooling of FO or sweating, no problems! I'm kind of obsessed now and already ordering more scents. Luckily, the warehouse is only 15 minutes from me so I don't have to pay for shipping :)
Just a warning, don't order by the recommendations, go through the testing. I followed the recommended wick for jar size. Soy type, and it would not stay lit for 15 minutes. You may need a different size!, And it varies with scents, so be careful to test! My only complaint was the way I was treated on the phone, after spending 150 including shipping. Rather cold. The products are good, the scents are yummy!
Thought I try my hand at soy candle making after buying soy candles and loving them. I ordered 10 lbs of the GB464 and made 24 candles. They turned out beautiful...only 1 had a little frosting. I heated to 185 and poured at 135. I did warm my jars in the oven. Maybe this helps to not get the frosting. My only issue is getting more hot throw from some of the scents. I added 1oz of fragrance per lb but am going to try 1.5 oz per lb on my next batch. I'm obsessed with my new hobby...I just ordered more wax and can't wait to try more fragrances.
I used this wax to make candles for a wedding (2-5 oz jars for favors) - it was perfect! I was a bit hesitant because of the mixed reviews, but I had used soy wax before and couldn't find a better deal online, so I went with it. I played around with scents, dyes, and temperatures at different stages - from wax temp, to jar temp, to even room temp. Almost every batch turned out great, with a few minor flaws here and there. As soon as I realized that not EVERY candle was going to be perfect (haha), I'd created a chart to document each step and every detail along the way ( _strongly recommended for beginners like myself_ ). By doing so, I could easily pinpoint every problem I encountered (i.e. see the error of my ways) ...most mistakes were very minor, which I don't think I would have paid any mind to otherwise. The chart also allowed me to experiment a lot more, and quickly upped my learning curve. ...not to mention, it helps to simply follow directions ;)
Con: The 50 lb box of wax was delivered to my door step on a warm summer day, several hours before returning home from work ...so yeah, apparently ants really like soy.
I am having the WORST TIME with this wax. I don't understand? I keep reading reviews and see some people saying they got a bad batch.. Should I trust purchasing soy wax from here? I got a 50 pound batch and am curious if I should even trust Golden Brand. Also, I am using fragrance oil from Mill Creek http://www.mcsoywax.com/) with my soy wax. I tried heating it between 175-180, pouring at 135. I even tried melting at different temps and max FO loads. Any combination you can think of. Does anyone have advice? I am using a double boiler but putting my pouring pot in to another pot of water and place something beneath the pouring pot so my pouring pot is not directly on top of the heat. Is it the fragrance oil? I have even bought multiple different thermometers in case it was not reading correctly. I put the thermometer in the wax and one in the water to test also. I tried going by the temp of the thermometer in the wax, and tried another batch with the temp of the thermometer in the water just for kicks. What gives? Pretty frustrated. So frustrated I'm not sure if this rant even makes sense! Please help, any advise is helpful.
I just made 3 batches of candles for the first time yesterday and I honestly don't see why it's gotten so many negative reviews. I didn't get a single crater or sink hole. All came out with smooth, beautiful tops. However, I did experience frosting along the sides of a couple glass containers with my first batch so I tried pouring at a hotter temperature the 2nd time. The 3rd time was the charm. I poured at somewhere between 175-180 degrees and only experienced a minimal amount of frosting on the very bottom of my glass containers. I will definitely keep using this wax and my advice to anyone having issues with frosting would be to make sure to pour at a high temperature, 170-180 degrees should help reduce frosting. I'm going to try adding a tsp of crisco or coconut oil next time to see if it helps eliminate frosting all together.
This wax worked great for me! I'm not sure what others are complaining about, but I made my first three candles about two weeks ago and I have no complaints about this wax. I will definitely buy it again.
The first time I got the 646 wax was through a different company so when I needed to reorder I decided to get the wax plus the fragrance all through the same company to save money on shipping. I love the fragrance oils candle science sells but was not happy with the wax. This wax holds hardly any fragrance at all. I have to use 2oz per lb and I still hardly get any scent from it when I burn my candles. I will never buy this wax again. Had to replace all the candles I sold to people and lost out on a lot of money because of this wax. :(
I have previously used EcoSoya Advanced wax which was fantastic. It was sold out where I normally buy it and thought I'd try a new one. Maybe I got a bad batch but this wax looks absolutely horrendous as it dries. Tops look downright disgusting in my opinion and the scent is pretty much gone after cooling. What a waste. I now have candles that look terrible and smell like nothing at all. I would not buy this wax ever again.
Some 50 lb. boxes work well, others not. I don't know why? Also, I'm concerned about the frosting that occurs regardless of fo, amount, color, pour temp,etc. Any help would be appreciated.
The first box of GW 464 was great. I'd give it almost 5 stars. I was using an FO load of 9% and getting smooth tops. I just got a new box a few weeks ago and this time I am getting horrible tops as well as massive amounts of sweating. The only variable in my formula that changed is the new wax. I have now reduced my FO load to 7% and am STILL getting pools of FO on the tops of my candles. I did a temperature test last night making sure to stir very well the entire time. I poured at 155, 150, 145, 140, 135, 130, 125 and 120. All have good adhesion but ALL are sweating. Is anyone else having this issue? I think I may have gotten a bad box. My order shipped from the NV location.
My original order was great, I followed the directions on melt and pour temps and had no issues. This time around, I am getting craters in the tops and it almost appears crystallized on the tops. I have adjusted the pour temps and decreased the FO added. Same results with this batch. I am open to ANY suggestions?
I used the Golden Brand 464 for the first time and did not get a hot throw. I heated wax to 185 in double boiler, took out, added dye and fragrance immediately, poured at 135. The candles look gorgeous but no throw. BTW, I made 5 batches! Please help!
Hellllp!! I just can't seem to get a hot scent throw!
This wax has great hot and cold throw however if I pour at anything below 170 I get ugly lumpy bumpy cratered candles. If you are having trouble with this wax try pouring at 170.
So I used GB 464 for the first time recently and was amazed at how smooth and creamy the tops of my candles turned out! There was zero frosting on the tops and the sides. Very happy with this purchase, just wish shipping wasn't such a killer! But because of the beautiful candles that this wax gave me, I will definitely be buying more.
I'm a total newbie to candle making. I made my very first candle last night with GB 464. I heated up to 185 and poured at 160. I woke up to a beautiful, professional looking candle! I didn't have to re-pour or anything. It developed a little bit of frosting on the sides of the jar, but I'm told this is normal. I've made 2 more since then and except for having to re-pour one because of a tiny crater, they all look perfect! I recommend this wax to anyone starting out. Will definitely reorder!
I have tried other soy 415 hated it, tried para soy blend it was ok, now I tried 464 and love it. I heat to 180 add fragrance at 175 I do not use dyes at all anymore and noticed scent throw is truly amazing! I pour at 145-155 and my candles come out perfect! Oh I also use 2oz of fragrance per pound
I recently bought GW464 soy was from hearing such good views from this product. I just started making candles and I have done about 6 batches of this wax so far. Each seems to be frosting. I do this in my basement where it is cooler, I have heated my wax to 185 degrees then add FO @ 180 and Dye (liquid)around 170 degrees, then have poured at temps from 110 degrees up to 130 degrees. Seems like it pours and sets ok at first, but after about a day, I see the frosting start to occur. Anyone else having issues with frosting? Please give any advice that may help. Thank you.
Can someone please help, I want to start using this product, I usually use 8oz jars, what is a good wick size that works for anyone using the 8oz? Please email me at email@example.com
thanks so much
I'm using soy wax 464. My question is two part: to add fragrance oil are we measuring the dry wax amount or melted wax amount? Because I scooped 1 lb of wax and when it melts it is less than 1 lb so I'm wondering if there is a ratio I can use. Like what weight of dry wax equals melted wax so I know how much fragrance to use, please help. Btw I love this company and its products. Great prices also.
Golden Brand 464 is by far the best on the market. I have been making and selling candles for years, without being completely satisfied. That changed a few years ago, when I was introduced to the Golden Brand family. It is a definite no fuss wax that puts out a big throw, hot and cold.
I use the Premier WI wick 775-777 on a 3-3.5 inch jar and get the perfect candle everytime!! Also, I heat to 180 and pour between 150 and 145.
What else can I say, other than thanks Golden Brand 464, for saving the day!!
Golden Brand 464 is by far the best on the market. I have been making and selling candles for years, without being completely satisfied. That changed a few years ago, when I was introduced to the Golden Brand family. It is a definite no fuss wax that puts out a big throw, hot and cold.
I use the Premier WI wick 775-777 on a 3-3.5 inch jar and get the perfect candle everytime!! Also, I heat to 180 and pour between 150 and 145.
What else can I say, other than thanks Golden Brand 464, for saving the day!!
For those wanting tips on smooth tops for their candles; i've noticed that certain oils give a frosty look, i usually heat to atleast 180 and pour at 170, i have got about 98% smooth tops, if not frosting with lavender and chamomile only so far, and if i do have craters or dips they are small and actually i havent had a problem selling these either. 464 is what i have used and it works great for me. i'm not too familiar with wicks, my candles are between 3.5" and 4.5"...what wicks would be best?
I have been making and selling candles since 2006 with this wax you need to pour your candles at a higher temp or you will have problems with creators and holes on your candles. It just takes practice, I had the same problem when I first started using this wax until I figured it out. You do get excellent scent throw with this wAx and the price is great. Don't give up just play with it a little and I do think humidity plays a factor for the woman in flicking in Florida. I was making candles in the basement and in the winter with cooler temp and less humidity I had better results. Hope this helps.
I am a new candle maker, and so far I love the GB 464! I use 1lb of the wax with 1oz of fragrance. I heat to 185, add fragrance and dye chip, stir gently but thoroughly for a few minutes, and pour at 135. This process has produced perfect candles using the 8oz tins and 8oz jelly jars. There is no, or extremely minimal, frosting. The tops are smooth and pretty, no craters or frosting. Using the proper wick from the wick guide, the candle burns perfectly, with a melt pool that extends across the entire container. Oh and the scent throw is fine - I've tried several of the soy-rated fragrances and they smell great and you can begin to smell the fragrance in the air very shortly after lighting the candle. I think the key is to be very precise in your process, and stir gently so as not to introduce tiny air bubbles into the wax. But so far I'm a huge fan, and have already sold over a dozen of my candles, they really do come out perfectly and everyone loves them!
I purchased gw 464 wax from cs for the first time. I have always ordered from another company. My candles are burning straight down not burning evenly leaving wax all over the sides of my jars. Can anyone help me.
Once you go Golden Brands 464, you never go back. In my native language, that rhymes.
Excellent wax. Great cold and hot throw. A bit too frosty though, however, you can add a little vybar 260 (1 teaspoon per 1lb) to get smooth tops.
ive been using soy 415(100% soy) and i had lots of problem with HOT scent throws, so i tried switching to soy 464. thought that since its not pure soy, it will reduce A LOT of frosting, and have EXTREMELY smooth tops. but i was wrong, it has a lot of frosting. and first pours are always pretty for me. but after the first burn i get craters, bubbles (foam looking), weird bumpy surfaces!!! the only good thing is the throw. i get both cold and hot, but i would have to use 1&1/2 per pound. i heat my wax 175-185. usually 185. add color, and fragrance, and then mix for a minute to two, and then let cool till 135, 125, 100, 90 degrees. ive tried it all and my candles(containers) are always frosting. and after first burn they have deformed surfaces. i have even tried adding a tiny little bit to medium amount of paraffin wax to see if have better surfaces. it does make the surface look a lot smoother, but it takes away the hot scent throw if anyone can help me solve this problem or have any suggestions please email me at firstname.lastname@example.org
I HAVE BEEN MAKING CANDLES FOR OVER THREE YEARS AND NEVER HAD PROBLEMS LIKE THIS AGAIN CAN NOT SALE THE CANDLES HAVE TO THROW ALOT AWAY WASTE OF MONEY THE ONLY THING THAT I WILL EVER ORDER AGAIN IS SCENTS LOVE THEM BUT I WILL BE GOING BACK TO MY OLD WAX
This is my first time trying the Golden Brands 464. I measured out 1lb plus 1/2 cup extra for a couple tarts like normal. I made a 16oz jar candle and 6 tarts last night. Had leftover for this morning in case I had a crater in my candle. I only had a small crater so I reheated my wax, filled that up and STILL had enough left over for a clamshell plus 6 more tarts! Loving this soy right now!!
BTW: I heated to 177 and poured at 160.
My tops are flawless with this wax. i use eco 14 wick. When I lit my first batch it was fine..but when i checked this morning it had a crater hole :(. I melt at 185Â° and pour at 135Â°. I really really want o start selling but i want to have perfect product..inside and out. Someone please help..any pointers on this issue and where and how To start selling are greatly appreciated :) ..thanks so much !
I have had success with this wax while in California.
Here in Florida I have tried all the recommended wicks with various levels of fragrance and formulas.
Every candle I have made smokes when burned.? Does
climate (like humidity) play a role in candle making?
Would appreciate any thoughts on this.
I have bought many 50 lb boxes of this soy and have always been very happy with it until this last box I got. It was like one big clump of soy, it was hard to dig apart to measure, nothing but a total mess. When I measured the soy from this box it did not give the the same measurement from any other box I purchased. For example I measured 1lb from this box which was heavier and got less liquid wax from the same amount I used from a different box of soy measuring 1lb. I assume it was due to it being wet and weight was heavier so my calcuations were not coming out correct. This made it very difficult to measure the correct amountof soy for the amount of candles I wanted per oz of scent. I am on the last of it now and sure hope I NEVER get another box like this. I called and they told me it was because it was left out in the heat. It wasnt left in the heat by me it was sent to me this way!
Love this wax. I have to pour mine between 170 and 160 degrees to get the smooth tops, but this wax is excellent.
I can see why this wax is a best seller! I got my order yesterday, after having scent throw issues with Ecosoya CBA and I am so glad that I did! I am burning my 4oz tester now, and I can smell it! Before I had pretty tops and no scent. Now I have pretty tops and a great scent throw from even my 4oz candle! I used .5 oz of cotton candy with my 1oz of peach and it smells yummy. Reminds me of the carnival. Thank you CS for helping me with my wax issues!!
I have been using Ecosoya advanced for some time, but purchased this on a whim. I am so glad that I did! I have not expereinced any problems with craters on the tops of my candles. I used suggestions and poured at 170 and have no problems!! this is gonna be my new wax from now on great hot & cold throw cant wait to see my candles at a upcoming event.
I burned through about 10 lbs of wax due to testing, and because I am a newbie, I just had to try many variables. I poured some 8 oz ball jars that were slightly warmed at 120 and I am literally beside myself at how creamy and wonderfully beautiful these candles are! I thought of trying another wax, but... never mind.
I had been looking for a good container wax that was one pour, had trouble finding one that was just pure soy until now. I followed the directions to a t the first time and poured @135 and did not have a flawless top but after dropping the pour temp to 120 I had a smooth creamy finish everytime after that with my candles.So now not only do they smell good they look good too!
After researching how to make candles and where to buy wax, I decided on using this soy wax. When I made my first batch of candles, they were flawless. The color was amazing and the fragrance was better than the two candles I bought at Yankee Candle Co. They burned perfectly also.
I used this wax, it is very messy. I have sink holes in the top of all of my candles.
This wax works really well. I followed all instructions carefully and the result was a nice smooth candle with powerful scent throw.
This was my first time using the GB464 soy wax and I was very pleased with the results! I added 10% FO @ 185 degrees (no dyes)and poured @ 135 degrees. Glass adhesion was perfect and the scent throw is amazing! Thanks CandleScience, I will be reordering again soon!
I used a more expensive wax and loved it but being new to this wanted to try others. Well no more! I love this wax. I went through 15 or so pounds to get the candle I want. I asked around and I found that all the info on melt points were too high. I have found the perfect formula for me and have even found with this wax you can get oils that do not do well in soy to work great with cold and hot scent throw. I have been in business for 2 months and already have my candles in 7 speciality shops and on many occasions been compared to Yankee Candle. I love this wax and I love Candlescience. You cannot go wrong with this wax!!!!
I was so excited I mistyped the last line...I meant I wish I had started with GB 464 but I am glad I have it now. All experience makes me a better candle maker...
I started making candles two years ago. I will save you the heartache and pain stories (we candle makers have enough of those to keep us up for a week typing). I started with nature wax c3...hmm. It has taken me until NOW to actually get the results I desired with it. I used EcoSoya CB Advanced last week. Beautiful candles with NO HOT THROW WHATSOEVER! I followed instructions to the T. But then...ahhh, I ordered a 50 lb. case of Golden Brands 464 and I tell you, my heart skipped a beat when I woke up this morning and saw the beautifully set candles with great cold throw. I could not wait until the proper cure time to test burn so I did one 8 hours after I poured and a 4 oz. Jelly Jar Vanilla scented I wish I had but I am oh so grateful I have it now..Thank you Candlescience, I love your helpful website! A treasure it is!
I played around with this wax for a bit but I found my stride with it. My candles have been consistent every time I make them and they burn pretty evenly.
At first we had nothing but problems with this wax, the candle tops were full of craters (holes) the sides were frosted and had wet spots, once and a while we would get one or two nice candles, well after alot of playing around with melt and pour temps we have finally been getting perfect candles with a melt temp of 175 and pour temp @ 170 we have not had one bad candle since. Hope this helps others that may be having problems also.
Ive had trouble using this wax in the beginning getting scent oil on top of my candles. I finally decided to change the pour temp to 160 degrees and yet to have a problem with my candles since.
I love this doy wax works great!!!! This is the only one I trust!
I had the same problem with a batch. No matter what I did the wax would not solidify correctly with the oil. I tried insanely to fix the problem making over 30 candles. I still have the 50lb box sitting there not being used, but thankfully when I ordered the next case there was no problems at all. So its not just you!
I wrote a previous review for this wax and gave it a great rating. Snice that time...The last 50 lb box that I purchased was a nightmare! I had scent oil coming to the top of my candles. Usually this only occured after I smoothed the tops with a heat gun.(which I have always done with all the waxes that I have used and I have NEVER had a problem) I recieved a lot of support from CS and we were never really able to come to a definate conclusion. Has anyone else ever had this problem? If so ....please email me at email@example.com
I really do like this wax - however - i am finding that i get "air bubbles/wells" near the wicks in 1 out of 4 candles i make. i am able to somewhat fix this situation and have tried everything suggested to me to keep this from happening. Not sure why 3 candles can be fine and only one will have a hole.....I might rethink reordering this wax...
i do love the way it looks-very creamy and burns clean & even.
Just recvd my order yesterday, and was amazed how easy it was to make my candles. I now have a new craft under my belt!!! Simply the BEST!!!!!!!
I love love love this wax! My candles cure perfectly!
Made my first candles with your 464.... Beautiful!!! I have used some other brands in the past... CS you have a WINNER and a forever client!!!
Thanks so much`!
I just got my first shipment of GB 464 soy wax and made some candles with it today and I LOVE IT wow so easy to use I put in bird of paradise scent and its wonderful this is my favorite wax ever! one pour and as others have said nice creamy top.
Finally, a one pour Soy with a smooth creamy top. This will be my choice of container soy from now on.
I have used many soy waxes. This is by far the best. Tops sometimes need a little work with the heat gun but I get a very smooth looking jar candle. This is the first time I used this wax and it will be the only one I use in the future.
This wax produces a beautiful smooth creamy appearance with great scent throw! Very, very easy to use. I have tried many different waxes includung Eco-Soy and this is the one I will stay with. Thank you for a great product at a great price!
I have been making soy wax candles for over 5 years and just finally found this wax this fall. It is SO easy to work with - it really streamlines the process and it takes almost no time to crank out a whole bunch of candles!
I was having trouble finding a soy wax with amazing scent throw until I tried this wax. Very easy to use once you get the hang of it and the scent throw is insane! My all time favorite soy wax out there and I have really tried almost all of them!